The "Customer Service" is everything here. Everyone was kind and helpful. I checked in and Diego, was was friendly and accommodating. I had a very long day of traveling and was quite tired, his helpfulness, let me exhale and have a sigh of relief. The room was clean, no odd smells, the shower was great and I was able to settle in and rest.
The happy hour was a bit pricey...
However, the Breakfast is delicious with so many fresh and delicious options and the staff does a wonderful job, keeping the area clean and stocked.
Overall, this was a great choice and I will stay again.
8.5/10 Recommend.
If cleanliness, safety and great hospitality are priority for you...Hyatt House is the place.