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Hotel Indigo Los Angeles Downtown, an IHG Hotel

Photo gallery for Hotel Indigo Los Angeles Downtown, an IHG Hotel

Featured Image
Seasonal outdoor pool, free cabanas, pool umbrellas
Seasonal outdoor pool, free cabanas, pool umbrellas
Seasonal outdoor pool, free cabanas, pool umbrellas
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Hotel Indigo Los Angeles Downtown, an IHG Hotel

Hotel Indigo Los Angeles Downtown, an IHG Hotel

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
899 Francisco Street, Los Angeles, CA, 90015

Explore the area

  • Popular LocationStaples Center7 min walk
  • Popular LocationLos Angeles Convention Center8 min walk
  • Popular LocationUniversal Studios Hollywood18 min drive
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)29 min drive

Choose dates to view prices

About this area

Los Angeles

Located in Los Angeles, Hotel Indigo Los Angeles Downtown, an IHG Hotel is in the city center and near a metro station. Los Angeles Forum is a cultural highlight and some of the area's popular attractions include Universal Studios Hollywood and Warner Brothers Studio. Looking to enjoy an event or a game? See what's going on at Staples Center or Dodger Stadium.

What's nearby

  • Staples Center - 7 min walk
  • Microsoft Theater - 7 min walk
  • L.A. Live - 7 min walk
  • Los Angeles Convention Center - 8 min walk
  • Universal Studios Hollywood - 18 min drive

Getting around

  • Los Angeles Cal State Station - 8 min drive
  • 7th Street - Metro Center Station - 9 min walk
  • Los Angeles Intl. (LAX) - 30 min drive

Restaurants

  • Metropole Bar + Kitchen — 1 min walk
  • 18 Social — 1 min walk
  • Original Pantry Cafe — 3 min walk
  • Yard House — 4 min walk
  • Faith & Flower — 4 min walk

About this property

Hotel Indigo Los Angeles Downtown, an IHG Hotel

Luxury Los Angeles hotel in Downtown Los Angeles, walk to Staples Center
Along with a restaurant, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. All 350 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and down comforters, and guests will also find conveniences like refrigerators and coffee makers.
Hotel Indigo Los Angeles Downtown, an IHG Hotel offers 350 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 43-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 44 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 15-30 for adults and USD 10-20 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3850 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower

Entertainment

  • 43-inch LED TV
  • Digital channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Late check-in fee for check-in between noon and 4:00 PM (amount varies)

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per stay, plus a deposit of USD 35.00 per stay
Dogs welcome
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45.0 per day
Cribs (infant beds) are available for USD 40.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 for adults, USD 10 and USD 20 for children (approximately)
  • Covered valet parking fee: USD 44 per night (in/out privileges)
  • Pet deposit: USD 35.00 per stay
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between noon and 4:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 40.0 per day
  • Rollaway bed fee: USD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The seasonal pool will be open from January to March
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown, an IHG Hotel Hotel
Hotel Indigo Los Angeles Downtown, an IHG Hotel Los Angeles

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 768 out of 1247 reviews
5 - Excellent 62%
Rating 4 - Good. 263 out of 1247 reviews
4 - Good 21%
Rating 3 - Okay. 103 out of 1247 reviews
3 - Okay 8%
Rating 2 - Poor. 63 out of 1247 reviews
2 - Poor 5%
Rating 1 - Terrible. 50 out of 1247 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Walking distance to the staples center. Room needed to be updated. Social 18 club was closed. Close to many places to eat. Walls are paper thin.
Stayed 3 nights in Jul 2021

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the beginning to the end the staff was nice and welcoming. Hotel was clean and it has beautiful downtown views.
Stayed 2 nights in Jul 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view. The room exceeded our expectations. Totally worth every single penny.
Stayed 1 night in Jul 2021

2/5 Poor

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I hope they will improve their service!
Stayed 1 night in Jul 2021