Hotel Indigo Los Angeles Downtown, an IHG Hotel

Photo gallery for Hotel Indigo Los Angeles Downtown, an IHG Hotel

Primary image
Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Hotel Indigo Los Angeles Downtown, an IHG Hotel

Hotel Indigo Los Angeles Downtown, an IHG Hotel

4.5 star property

4.2/5 Very good

Top rated for cleanliness (4.4/5)

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
899 Francisco Street, Los Angeles, CA, 90015

Explore the area

  • Popular LocationL.A. Live7 min walk
  • Popular LocationCrypto.com Arena8 min walk
  • Popular LocationLos Angeles Convention Center8 min walk
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)31 min drive

Choose dates to view prices

About this area

Los Angeles

Hotel Indigo Los Angeles Downtown, an IHG Hotel is located in Downtown Los Angeles, a neighborhood in Los Angeles, and is in the entertainment district and near a metro station. Kia Forum is a cultural highlight and some of the area's popular attractions include Universal Studios Hollywood and Warner Brothers Studio. Looking to enjoy an event or a game? See what's going on at Crypto.com Arena or Dodger Stadium.

What's nearby

  • L.A. Live - 7 min walk
  • Crypto.com Arena - 8 min walk
  • Los Angeles Convention Center - 8 min walk
  • Good Samaritan Hospital - 15 min walk
  • Walt Disney Concert Hall - 2 min drive

Getting around

  • Los Angeles Cal State Station - 8 min drive
  • 7th Street - Metro Center Station - 9 min walk
  • Los Angeles Intl. (LAX) - 31 min drive

Restaurants

  • Original Pantry Cafe - 3 min walk
  • Yard House - 4 min walk
  • Starbucks - 4 min walk
  • Faith & Flower - 4 min walk
  • WP24 by Wolfgang Puck - 4 min walk

About this property

Hotel Indigo Los Angeles Downtown, an IHG Hotel

4.5-star luxury hotel near Crypto.com Arena
Hotel Indigo Los Angeles Downtown, an IHG Hotel is located close to Los Angeles Convention Center, and provides a poolside bar, a terrace, and a garden. The onsite local cuisine restaurant, Metropole Bar + Kitchen, features brunch and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
Other perks at this hotel include:
  • A seasonal outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • A banquet hall, smoke-free premises, and a TV in the lobby
  • Coffee/tea in the lobby, an elevator, and a porter/bellhop
  • Guest reviews speak well of the walkable location
Room features
All guestrooms at Hotel Indigo Los Angeles Downtown, an IHG Hotel have perks such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guest reviews speak positively of the comfortable, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and showers
  • 43-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Chinese (Mandarin), English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 49 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 15-30 for adults and USD 10-20 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Metropole Bar + Kitchen
  • 18 Social

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3850 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 43-inch LED TV
  • Digital channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

88% of travellers were happy with check-in
Check-in from 4:00 PM - 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Late check-in fee for check-in between noon and 4:00 PM (amount varies)

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45.0 per day
Cribs (infant beds) are available for USD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per night
  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 15 and USD 30 for adults, USD 10 and USD 20 for children (approximately)
  • Covered valet parking fee: USD 49 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between noon and 4:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 40.0 per day
  • Rollaway bed fee: USD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown, an IHG Hotel Hotel
Hotel Indigo Los Angeles Downtown, an IHG Hotel Los Angeles

Frequently asked questions

Does Hotel Indigo Los Angeles Downtown, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Indigo Los Angeles Downtown, an IHG Hotel?

As of Sept 24, 2022, prices found for a 1-night stay for 2 adults at Hotel Indigo Los Angeles Downtown, an IHG Hotel on Oct 2, 2022 start from CA $267.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Indigo Los Angeles Downtown, an IHG Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Indigo Los Angeles Downtown, an IHG Hotel?

Valet parking is available for USD 49 per night.

What time is check-in at Hotel Indigo Los Angeles Downtown, an IHG Hotel?

Check-in is from 4:00 PM - 2:00 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available from noon–4:00 PM for a fee (amount varies).

What time is check-out at Hotel Indigo Los Angeles Downtown, an IHG Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (amount may vary, subject to availability).

Where is Hotel Indigo Los Angeles Downtown, an IHG Hotel located?

Located in Downtown Los Angeles, this luxury hotel is within a 10-minute walk of Crypto.com Arena and Los Angeles Convention Center. University of Southern California and Dodger Stadium are also within 3 mi (5 km). 7th Street - Metro Center Station is 9 minutes by foot and Pico Station is 12 minutes.

Can I cancel my reservation for free at Hotel Indigo Los Angeles Downtown, an IHG Hotel and receive a full refund?

Yes, Hotel Indigo Los Angeles Downtown, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Indigo Los Angeles Downtown, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 622 out of 1090 reviews
5 - Excellent 57%
Rating 4 - Good. 217 out of 1090 reviews
4 - Good 20%
Rating 3 - Okay. 127 out of 1090 reviews
3 - Okay 12%
Rating 2 - Poor. 58 out of 1090 reviews
2 - Poor 5%
Rating 1 - Terrible. 66 out of 1090 reviews
1 - Terrible 6%

4.4/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

1/5 Terrible

Patricia
Travelled with partner
Disliked: Staff & service, amenities
Our check in process was awful. We asked for an early check in and said no problem when we got there they said sorry who ever told you that was mistaken. We are IHG members and have never stayed at a property where the staff or young man was rude. Also we were told to wait and it was 103 degrees outside. There were no cups or ironing board in the room and the air conditioning didn’t work well at all. They also overcharged us at the valet.
Stayed 2 nights in Sep 2022

5/5 Excellent

Robert
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I like everything about this property they have great customer service
Stayed 1 night in Sep 2022

5/5 Excellent

Diane
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot near the convention center, easy to walk to and close to many great restaurants. The restaurant in the hotel was delicious, we had breakfast and dinner there, both were great. Very friendly and helpful staff and the hotel was very clean. We had an AC that was making a horrible noise and they were there immediately to repair it! Great experience.
Stayed 3 nights in Aug 2022

4/5 Good

Besa, Bellevue
Travelled with family
Liked: Cleanliness, staff & service
It was close to shopping and restaurants.
Stayed 1 night in Sep 2022

5/5 Excellent

Sonia
Travelled with partner
Liked: Cleanliness, staff & service
Great hotel, service was awesome! Will definitely come back.
Stayed 1 night in Sep 2022

4/5 Good

funayama
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost all were nice, but “Room Keeping” call came at 8am…
Stayed 1 night in Aug 2022

5/5 Excellent

Sacoya
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2022

4/5 Good

Mary
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, very helpful and friendly staff, loved the pool and view from the room. overall very pleased.
Stayed 2 nights in Jul 2022

5/5 Excellent

Fausto
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern clean stylish hotel in downtown
Stayed 2 nights in Aug 2022

5/5 Excellent

David
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel on downtown LA. We stayed here as we wa