Title: Hotel Heritage - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=7090&destination=El+Monte%2C+California%2C+United+States+of+America&selected=123837&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Heritage This peaceful retreat offers travelers a chance to relax by the outdoor pool while staying connected with daily news through complimentary newspapers ## Photo gallery for Hotel Heritage ![Lobby - Hotel Heritage (El Monte)](https://images.trvl-media.com/lodging/1000000/130000/123900/123837/c25108d4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool, outdoor pool - Hotel Heritage (El Monte)](https://images.trvl-media.com/lodging/1000000/130000/123900/123837/f5a047bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room - Hotel Heritage (El Monte)](https://images.trvl-media.com/lodging/1000000/130000/123900/123837/d1801b20.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining - Hotel Heritage (El Monte)](https://images.trvl-media.com/lodging/1000000/130000/123900/123837/41d0c82a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Heritage (El Monte)](https://images.trvl-media.com/lodging/1000000/130000/123900/123837/c55efc23.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Heritage welcomes guests into its serene garden setting. Enjoy the outdoor pool, in-room WiFi, and bar/deli refreshments. The property features helpful staff, practical laundry facilities, and free newspapers for catching up on current events. ## Reviews 7.2 Good ## Popular amenities - Pool - Pet friendly - Parking included - Free WiFi - Air conditioning - Business services ## Room options ### Check availability for these dates Tonight [Mar. 17 - Mar. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=123837&PinnedHotelID=123837&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=123837&PinnedHotelID=123837&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 18 - Mar. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=123837&PinnedHotelID=123837&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=123837&PinnedHotelID=123837&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=123837&PinnedHotelID=123837&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=123837&PinnedHotelID=123837&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=123837&PinnedHotelID=123837&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=123837&PinnedHotelID=123837&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 6 of 6 rooms ### View all photos for 2 Twin Beds Accessible ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/130000/123900/123837/ce6b257e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Twin Beds Accessible - Sleeps 2 - 2 Twin Beds ### View all photos for 1 Queen Bed Accessible Non Smoking ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/130000/123900/123837/ce6b257e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Queen Bed Accessible Non Smoking - Sleeps 2 - 1 Queen Bed ### View all photos for 1 King Bed Non Smoking ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/130000/123900/123837/14d56ba1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed Non Smoking 8.0 Very good 2 reviews - Sleeps 2 - 1 King Bed ### View all photos for 2 Queen Beds Non Smoking ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/130000/123900/123837/668d0d7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Queen Beds Non Smoking 7.0 Good 2 reviews - Sleeps 4 - 2 Queen Beds ### View all photos for 1 King Bed Suite Non Smoking ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/130000/123900/123837/14d56ba1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed Suite Non Smoking - Sleeps 2 - 1 King Bed ### View all photos for 2 King Beds Suite Non Smoking ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/130000/123900/123837/8b07f2bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 King Beds Suite Non Smoking - Sleeps 4 - 2 King Beds ## You may also like Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/17800/17766/139e763c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Baldwin Park Walnut Valley - Pool - Hot tub - Free WiFi - Restaurant 9.0 Wonderful 1,004 reviews CA $164 CA $181 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Los-Angeles-Hotels-Courtyard-By-Marriott-Baldwin-Park.h17766.Hotel-Information?chkin=2026-3-24&chkout=2026-3-25&rm1=a2®ionId=178280&destination=Los Angeles (and vicinity)&destType=MARKET&latLong=34.05072,-118.25477&searchId=fbd1f00d-73c4-471a-bf79-58a1bfe5ba91&top_cur=CAD) Ad ![Breakfast served, American cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/18800/18743/1b5ebf9e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Los Angeles Pasadena/Monrovia Monrovia - Pool - Hot tub - Parking included - Free WiFi 8.4 Very good 1,002 reviews CA $162 CA $181 total includes taxes & fees Mar 29 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLos-Angeles-Hotels-Hotel-Heritage.h123837.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLos-Angeles-Hotels-Hotel-Heritage.h123837.Hotel-Information) ## About the area El Monte is home to Hotel Heritage. Citadel Outlets and Glendora Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Big Dalton Canyon Wilderness Park and Whittier Narrows Recreation Area. Los Angeles County Arboretum & Botanic Garden and Round 1 Bowling and Amusement are also worth visiting. [Visit our El Monte travel guide](https://www.expedia.ca/El-Monte.dx7090) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.06252%2C-118.01747&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Dmzn0fJpovNQkVJYG-beZWc5D38=) 12040 Garvey Avenue, El Monte, CA, 91732 ### What's nearby - ![Southern California's very own Renaissance Pleasure Faire runs from early April through mid-May each year. It's a bit expensive, but totally worth it for a day filled with fun. Plenty of shows, games, merchandise, activities for all ages, food, and (of course!) beer. Read more: http://quietgirlnoisycity.com/los-angeles-countys-renaissance-pleasure-faire/](https://images.trvl-media.com/place/3000428149/8c267e6b-d240-4899-8fe4-83313e626ba9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santa Fe Dam Recreation Area 8 min drive \- 10.4 km - Kaiser Permanente - Baldwin Park Medical Center 4 min drive \- 4.1 km - APHCV-EL Monte/Rosemead 5 min drive \- 3.7 km - Rio Hondo College 9 min drive \- 8.6 km - Pico Rivera Sports Arena 10 min drive \- 9.7 km ### Getting around - El Monte Station 7 min drive - Arcadia Station 11 min drive - Fullerton, CA (FUL-Fullerton Municipal) 28 min drive ### Restaurants - McDonald's 15 min walk - 7 Leaves Cafe 4 min walk - Starbucks 3 min drive - Starbucks 3 min walk - Teresa's Mexican Grill 4 min walk ## About this property ### Hotel Heritage Property highlights A garden, laundry facilities, and a business center are just a few of the amenities provided at Hotel Heritage. Free in-room WiFi, with speed of 25+ Mbps, and a snack bar/deli are available to all guests. Other perks include: - An indoor pool and an outdoor pool - Free self parking - Express check-out, tour/ticket assistance, and a 24-hour front desk - A vending machine, laundry services, and an elevator Room features All guestrooms at Hotel Heritage feature comforts such as air conditioning, in addition to amenities like free WiFi. Extra conveniences in all rooms include: - Showers, shower/tub combinations, and free toiletries - 42-inch TVs with premium channels - Refrigerators, coffee/tea makers, and heating ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/19600/19574/e8536258.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Suites Hotel South el Monte - Pool - Hot tub - Parking included - Free WiFi 7.8 Good 172 reviews CA $120 CA $129 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=19574&PinnedHotelID=19574&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/900/882/0be25e51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Embassy Suites by Hilton Irvine Orange County Airport Irvine Business Complex - Pool - Breakfast included - Pet friendly - Restaurant 8.8 Excellent 1,545 reviews CA $212 CA $234 total includes taxes & fees Apr 3 - Apr 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=882&PinnedHotelID=882&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=123837&PinnedHotelID=123837&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=123837,19574,882) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking ### Food and drink - Coffee and tea in common areas - Snack bar/deli ### Things to do - Indoor pool - Outdoor pool - TV in common areas ### Family friendly - In-room refrigerator - Indoor pool - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Safe at front desk - Vending machine - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business center - Computer station - Conference space - Meeting room ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Wheelchair accessible (may have limitations) ### More - 3 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shower - Shower/bathtub combination - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 42-inch TV with premium cable channels ### Food and drink - Coffee/tea maker - Refrigerator ### More - Access via exterior corridors - Air conditioning - Desk - Free local calls - Heating - Iron/ironing board - Phone ## Policies ### Check-in Check-in time starts at 3:00 PM Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability Express check-out available ### Special check-in instructions An adult age 18 or older must assume all liability for the booking Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from May 28 2024 to December 31 2024 (dates subject to change). The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday: - Outdoor pool ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 35.00 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 12 lbs per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 150.00 per stay - Administrative fee: USD 10.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 35.00 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash ### Property is also known as Americas Best Value Inn El Monte Americas Best Value Inn El Monte Los Angeles Americas Best Value Inn Los Angeles Motel El Monte Americas Best Value Inn El Monte/Los Angeles Motel Americas Best Value Inn Monte/Los Angeles Motel Americas Best Value Inn El Monte/Los Angeles Americas Best Value Inn Monte/Los Angeles Americas Best Value El Monte/Los Angeles Americas Best Value Inn Suites El Monte/Los Angeles Americas Best Value Inn El Monte/Los Angeles Motel Americas Best Value Inn Monte/Los Angeles Motel Americas Best Value Inn El Monte/Los Angeles Americas Best Value Inn Monte/Los Angeles Americas Best Value Inn Suites El Monte/Los Angeles Motel Americas Best Value Inn & Suites-El Monte/Los Angeles Americas Best Value Inn & Suites-El Monte/Los Angeles El Monte Americas Best Value Inn Suites El Monte/Los Angeles Americas Monte Los Angeles Americas Best Value Inn El Monte Los Angeles Americas Best Value Inn & Suites El Monte Los Angeles El Monte Americas Best Value Inn El Monte Los Angeles Motel Americas Best Value Inn Los Angeles Motel Americas Best Value Inn Los Angeles Americas Best Value Inn El Monte Los Angeles Motel Motel Americas Best Value Inn & Suites El Monte Los Angeles Americas Monte Los Angeles Americas Best Value Inn El Monte Los Angeles Americas Best Value Inn & Suites El Monte Los Angeles El Monte Americas Best Value Inn Suites El Monte Los Angeles Americas Best Value Inn Suites El Monte/Los Angeles Americas Best Value Inn Los Angeles Motel Americas Best Value Inn Los Angeles Motel Americas Best Value Inn & Suites El Monte Los Angeles Americas Monte Los Angeles ## Frequently asked questions ### Does Hotel Heritage have a pool? ### Is Hotel Heritage pet-friendly? ### How much is parking? ### What time is check-in at Hotel Heritage? ### What time is check-out at Hotel Heritage? ### Where is Hotel Heritage located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Heritage Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.2 Location ### 7.6 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 268 8 - Good 331 6 - Okay 217 4 - Poor 95 2 - Terrible 90 ## Reviews ### 10/10 Excellent #### Jonathan Nov 12, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The lady at check in was super helpful and nice! ##### Jonathan Stayed 1 night in Nov 2023 ### 8/10 Good #### Verified traveller Apr 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pretty good stay For a last minute stay it was pretty comfy. Only down side was all the traffic noise but besides that I would definitely stay there again. ##### Verified traveller Stayed 1 night in Apr 2023 ### 8/10 Good #### Karla Jul 10, 2023 Liked: Cleanliness Great for the price, area is amazing. Property needs improvement. Overall would stay again just for the place to sleep. ##### Karla ### 10/10 Excellent #### Blanca Nov 26, 2022 Liked: Cleanliness, staff & service, property conditions & facilities The staff members are very friendly thank you ##### Blanca Stayed 1 night in Nov 2022 ### 8/10 Good #### Hector Sep 5, 2022 Liked: Cleanliness, staff & service, amenities For the price it is what it is, but this place is pretty ok compared to some the bad places I’ve been. ##### Hector Stayed 2 nights in Sep 2022 ### 2/10 Terrible #### Verified traveller May 8, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Second time I stay here because of the club across the street and the TV didn’t work first time and second time, the bed had a big hump in the middle ##### Verified traveller Stayed 1 night in May 2023 ### 6/10 Okay #### Marco Oct 4, 2022 Liked: Staff & service, amenities, property conditions & facilities Friendly staff Unfortunately the rooms have an Oder that woman’s perfume can fix ##### Marco Stayed 1 night in Oct 2022 ### 2/10 Terrible #### Jiangwei Jul 31, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The worst hotel I have been lived ##### Jiangwei Stayed 1 night in Jul 2022 ### 8/10 Good #### Gabriel Sep 4, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location and room was excellent so was the customer service the only thing was the elevator the door wouldn’t close and it took about 5 try’s for it to go up finally ##### Gabriel Stayed 1 night in Sep 2022 ### 8/10 Good #### Erica Dec 28, 2022 Liked: Staff & service, amenities, property conditions & facilities Everything ##### Erica ### 2/10 Terrible #### Alejandro May 31, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities They didn’t even let me check in there so rude ##### Alejandro Stayed 1 night in May 2023 ### 8/10 Good #### Hao Apr 8, 2023 Liked: Staff & service Disliked: Property conditions & facilities need more clean, fix the bath room damage ##### Hao Stayed 1 night in Apr 2023 ### 2/10 Terrible #### Karina Aug 5, 2022 Disliked: Staff & service, amenities, property conditions & facilities This place is the worst there was duty clothing under my bed there was dust all over the place ##### Karina Stayed 2 nights in Jul 2022 ### 4/10 Poor #### E. Martin May 1, 2023 Disliked: Cleanliness, property conditions & facilities The overall stay was pleasant, however there was no breakfast provided, you needed management to gain entry to the pool, and a hidden deposit was asked upon arrival which said information was included in a confirmation Email so please read all information closely. On the plus side the location was amidst shopping centers, a bank, fast food and casual dining with freeway access minutes away. ##### E. Martin Stayed 1 night in Apr 2023 ### 2/10 Terrible #### Norges Jul 18, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Towels were thin couldn’t even dry myself ##### Norges Stayed 1 night in Jul 2023 ### 4/10 Poor #### jeron Jun 4, 2023 Liked: Cleanliness Disliked: Staff & service Good location was a plus. Management was unavailable during check-in, had to wait and wait and wait to check in. T.V. was inoperative and Management was not available. Had to change rooms to get a working T.V. ##### jeron Stayed 1 night in Jun 2023 ### 8/10 Good #### Cynthia Sep 6, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I did not use the pool ##### Cynthia Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Rachel Aug 20, 2022 Chg ##### Rachel Stayed 1 night in Nov 2019 ### 6/10 Okay #### Cristina Dec 26, 2022 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service No breakfast, plus we had to pay extra $10 fee at check in. Reception was always on the phone outside called twice to ask about breakfast no one answered until I finally went to the office. ##### Cristina Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Alma Jul 25, 2023 Liked: Staff & service Disliked: Property conditions & facilities The website pictures don’t tell you what he truth. The front desk have many excuses for the lack of cleanliness and property maintenance. ##### Alma Stayed 2 nights in Jul 2023 ### 2/10 Terrible #### Javier H Apr 12, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst hotel ever! I did stayed at the hotel. It's location is very bad and it is not a hotel to stay if you have a family. The neighborhood is bad. The hotel has no social areas. It is over rated. A 2.0 out of 5\. I do not recommend it for families. A motel 6 it is way better than this venue. I do npt recommend it. ![](https://a.travel-assets.com/ugc/hotel-reviews/379018E764661BAA2272D13EDA11656BFBDFFE561681309875207.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/65ACC4284C4ED5DFA26F04B8C3142204300377F31681309876964.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4CB95C39512F213D9F51E2B01904A5B824A8DD1B1681309870797.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A4AA486F7F0DB16DA478D3C06743EBCD4F5B58ED1681309873240.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Javier H Stayed 1 night in Apr 2023 ### 2/10 Terrible #### Ingrid Jun 13, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities It's gross ##### Ingrid Stayed 2 nights in Jun 2023 ### 2/10 Terrible #### Gerardo Dec 5, 2022 Disliked: Cleanliness, staff & service Disappointing experience overall ##### Gerardo Stayed 1 night in Dec 2022 ### 2/10 Terrible #### crystal Dec 12, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We got a room towards the end first floor, there was a room across from us looks like a big family living in that room they kept the doors open so you can see so many people inside! Plus our room the lamp was broken, no toilet paper, no towels, called front desk took them couple hrs to bring everything had to call them twice for service! Never again will book at this hotel ##### crystal ### 2/10 Terrible #### Arnold Jul 24, 2022 Disliked: Staff & service, amenities Misleading- require $150 deposit not clearly disclosed on Expedia. Wouldn’t be flexible about it. No manager on property or even reachable at 3 pm! ##### Arnold Stayed 1 night in Jul 2022 ### Expedia's Latest Trends ### Hotels > - [Hacienda Inn](https://www.expedia.ca/Los-Angeles-Hotels-Hacienda-Inn.h13278912.Hotel-Information) > - [2 Miles Burbank Airport/7 Miles Universal/ Studios/N Hollywood. 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