2/5 Poor
JENNY ANN
Travelled with group
Oct. 28, 2021
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Oct 2021
Crowne Plaza Los Angeles - Commerce Casino, an IHG Hotel
Photo gallery for Crowne Plaza Los Angeles - Commerce Casino, an IHG Hotel
Overview of Crowne Plaza Los Angeles - Commerce Casino, an IHG Hotel
Crowne Plaza Los Angeles - Commerce Casino, an IHG Hotel
3.8/5 Good
Guests rated this property 4.0/5 for cleanliness.
Popular amenities
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- 72-hour vacancy between guest room stays
- Hand sanitizer provided
- Personal protective equipment
6121 Telegraph Rd, Los Angeles, CA, 90040
Explore the area
- Los Angeles Convention Center10 min drive
- Staples Center10 min drive
- Melrose Avenue13 min drive
- Los Angeles, CA (LAX-Los Angeles Intl.)27 min drive
Choose dates to view prices
About this area
Los Angeles
In the business district and near a train station, Crowne Plaza Los Angeles - Commerce Casino, an IHG Hotel is in an area with good shopping. Walt Disney Concert Hall and Microsoft Theater are cultural highlights, and travelers looking to shop may want to visit Citadel Outlets and Melrose Avenue. Looking to enjoy an event or a game? See what's going on at Staples Center or Dodger Stadium.
What's nearby
- Commerce Casino - 2 min walk
- Citadel Outlets - 13 min walk
- Los Angeles Convention Center - 10 min drive
- Staples Center - 10 min drive
- Melrose Avenue - 13 min drive
Getting around
- Commerce Station - 3 min drive
- Maravilla Station - 4 min drive
- Los Angeles Intl. (LAX) - 27 min drive
Restaurants
- Arena Sports Restaurant — 1 min walk
- Wood Dragon — 1 min walk
- Farmer Boys — 8 min walk
- Ruby's Diner — 19 min walk
- Carl's Jr. — 20 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Electric car charging station on site
- Wheelchair-accessible parking available
Food and drink
- 3 restaurants and 1 coffee shop/café
- 2 bars/lounges
- Room service available
Things to do
- 24-hour fitness center
- Full-service spa
Family friendly
- Free cribs/infant beds
- Laundry facilities
- Snack bar/deli
Conveniences
- ATM/banking services
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
- Computer station
- Conference space (21954 square feet)
- Meeting rooms - 5
Outdoors
- Terrace
Spa
- 5 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - sports
- Massage - Swedish
- Massage/treatment rooms
- Reflexology
- Spa open daily
- Spa tub
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Casino
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Free cribs/infant beds
- Premium bedding
Bathroom
- Bathtub or shower
- Hair dryer
Entertainment
- 32-inch flat-screen TV
- Pay movies
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Desk
- Individually furnished
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
Similar properties
See similar properties
Los Angeles
Hotel
Guest rating 3.5+
Free WiFi
Parking included
4 star
Family-friendly
Policies
Check-in
Check-in from 3 PM - midnight
Minimum check-in age - 21
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking.
Renovations and closures
The following facilities or services will be unavailable from October 7 2021 to December 31 2021 (dates subject to change):
- Breakfast
- Dining venue(s)
- Swimming pool
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
- Bar/lounge
- Full-service spa
- Outdoor pool
- Restaurant
The following facilities are closed on Wednesday and Thursday:
- Full-service spa
- Outdoor pool
- Restaurant
- Bar/lounge
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free cribs (infant beds)
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Commerce Casino Crowne Plaza Hotel
Commerce Casino Los Angeles
Crowne Plaza Hotel Commerce Casino
Crowne Plaza Hotel Commerce Casino Los Angeles
Crowne Plaza Hotel Los Angeles Commerce Casino
Crowne Plaza Los Angeles Commerce Casino
Los Angeles Commerce Casino
Crowne Plaza Hotel Los Angeles Commerce Casino
Crowne Plaza Hotel Los Angeles Commerce Casino an IHG Hotel
Crowne Plaza Los Angeles - Commerce Casino, an IHG Hotel Hotel
Frequently asked questions
Overall score and ratings
3.8
Good
4.0/5
Cleanliness
3.9/5
Staff & service
3.5/5
Amenities
3.8/5
Property conditions & facilities
1/5 Terrible
Maria
Travelled with partner
Oct. 26, 2021
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021
4/5 Good
Heon Chul
Travelled with group
Oct. 26, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
4/5 Good
Nitat
Oct. 25, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021
5/5 Excellent
matthew
Oct. 24, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021