Exterior

Reviews of Best Western Airpark Hotel-Los Angeles LAX Airport

2.5 out of 5
Best Western Airpark Hotel-Los Angeles LAX Airport
640 W Manchester Blvd, Inglewood, CA

Reviews

7.8

Good

Rating 10 - Excellent. 357 out of 1000 reviews" "
Rating 8 - Good. 336 out of 1000 reviews" "
Rating 6 - Okay. 155 out of 1000 reviews" "
Rating 4 - Poor. 79 out of 1000 reviews" "
Rating 2 - Terrible. 73 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Kinnari

Liked: Staff & service
I like Hot Pool and breakfast.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 11, 2024
Dear Kinnari,We're glad to hear that you enjoyed the hot pool and breakfast during your stay! Your feedback is appreciated, and we're always striving to improve. If there's anything specific you think we could do to earn that extra star next time, please let us know. We hope to welcome you back for another great stay soon!Sincerely, Hotel Manager

8/10 Good

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the easy access off the highway
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 10, 2024
Dear Mark,We're thrilled to hear that you found our hotel's location and accessibility to be convenient! Thank you for taking the time to share your positive feedback. If there are any specific areas where we can improve and earn that extra star, please let us know. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The staff was friendly. It was very quiet. It was perfect for an event we went to at Kia Forum. Would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 9, 2024
Dear Kathleen,Thank you for your wonderful review! We're thrilled to hear that you found our property clean, our staff friendly, and the atmosphere quiet during your stay. We're delighted to have been a perfect fit for your event at Kia Forum. We look forward to welcoming you back for another great experience in the future!Sincerely, Hotel Manager

10/10 Excellent

Vamsi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 6, 2024
Dear Vamsi,Thank you for your positive review! We're pleased to hear that you had a good stay with us. If there's anything specific that made your experience enjoyable or if there are any areas where we can further improve, please don't hesitate to let us know. Your satisfaction is important to us, and we look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 6, 2024
Dear Eduardo,Your perfect review is much appreciated! We sincerely appreciate you acknowledging our work with such generosity. We're happy to have both met and beyond your expectations because your satisfaction is our first priority. We eagerly forward having you return for yet another wonderful visit soon!Sincerely, Hotel Manager

10/10 Excellent

Jameice

Travelled with family and small children
I was coming in from another town I thought I would have to wait until 3pm to clock in.I went to pay for my room @ 1:15pm in the front desk handed me my key in stated my room was ready. Happy is what I was the room was spectacular clean and I really enjoyed the jacuzzi.This will be my choice of stay whenever I come too town 👍
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 2, 2024
Dear Jameice,Thank you for your glowing review! We're thrilled to hear that we could accommodate your early arrival and provide you with a spectacular and clean room. It's wonderful to know that you enjoyed the jacuzzi and had such a positive experience with us. We look forward to welcoming you back as your choice of stay whenever you're in town! Sincerely, Hotel Manager

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to YouTube theater
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 30, 2024
Dear Grace,Thank you for your perfect rating! We're delighted that our location near the YouTube Theater was convenient for you. We strive to provide a comfortable and convenient stay for all our guests, and we're glad we met your expectations. We hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

8/10 Good

Wyleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place close to the airport
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 29, 2024
Dear Wyleen,Hello! We're glad to hear you found our hotel convenient for your travels! Your positive feedback is appreciated, and we're pleased to have provided a good experience for your stay. Thank you for choosing us, and we hope to welcome you back in the future!Sincerely, Hotel Manager

6/10 Okay

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 30, 2024
Dear Juliana,Thank you for your feedback. We're sorry to hear that your experience fell short of expectations. If there are specific areas where we can improve, we'd appreciate hearing them so we can enhance our services for future guests. We hope to have the opportunity to exceed your expectations on your next visit.Sincerely, Hotel Manager

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 29, 2024
Dear Fatima,Thank you so much for your perfect score! We are absolutely thrilled that you had a flawless experience during your stay with us. Delivering outstanding service and ensuring our guests have a memorable time is our top priority, and we're delighted that we achieved that for you. If there's anything you particularly loved about your stay or any specific highlights you'd like to share, we'd be thrilled to hear more about them. Your feedback helps us understand what we're doing right and motivates our team to keep up the excellent work. It would be an absolute pleasure to host you again in the future. Sincerely, Hotel Manager

6/10 Okay

Jackie

Property was great location for our early morning flight out of LAX. Rate is defiantly based on convenience and proximity to LAX as room was nothing fancy.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 25, 2024
Dear Jackie,Thank you for your feedback. We're glad to hear that our property's location near LAX was convenient for your early morning flight. We apologize if the room did not meet your expectations in terms of fanciness. Your comments are valuable to us, and we'll use them to improve and enhance the guest experience. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Odalis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay but they charge for parking which is ridiculous.
Stayed 4 nights in Mar 2024
Response from Hotel Manager on Mar 19, 2024
Dear Odalis,Thank you for sharing your feedback with us. We're pleased to hear that you had a good stay overall. We understand your concern regarding the parking charge and apologize for any inconvenience it may have caused. Your feedback is important to us, and we'll take it into consideration as we continue to improve our services. We hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Lucas

Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 18, 2024
Dear Lucas,Thank you immensely for your perfect rating! We're delighted that you found everything to your satisfaction during your stay. Your kind rating inspire us to maintain our high standards and continue providing exceptional experiences for our guests. We eagerly await your return visit!Sincerely, Hotel Manager

8/10 Good

Dan

Stayed 8 nights in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Dear Dan,Thank you for your rating. We appreciate your feedback and are glad to hear that your experience was generally positive. If there are any specific areas where you feel we could improve and earn a higher rating next time, please let us know. Your satisfaction is important to us, and we're committed to making your next stay even better. We look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 Excellent

Devora

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Area not desirable
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 11, 2024
Dear Devora,Thank you for your feedback! We're glad to hear that despite the area not meeting your expectations, you still found your stay satisfactory. Your comfort and satisfaction are important to us, and we appreciate your understanding. Should you choose to stay with us again, we'll do our best to ensure your overall experience exceeds your expectations. Sincerely, Hotel Manager

10/10 Excellent

Jesus

Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 29, 2024
Dear Jesus,We are grateful that you enjoyed your stay with us. Our primary goal is to deliver exceptional service to each and every visitor while also adding value for you. We can't wait to welcome you and look forward to serving you even better. Serving visitors such as yourself is a privilege for us. Sincerely, Hotel Manager

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 6, 2024
Dear Kyle,Thank you for the fantastic rating! We're delighted to know that you had a great experience during your stay. Your satisfaction is our priority, and we look forward to providing you with exceptional service again in the future. If you have any further feedback or requests, please don't hesitate to reach out.Sincerely, Hotel Manager

8/10 Good

Nerni

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and covenient for where I needed to be.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Mar 2, 2024
Dear Nerni,Thank you for your feedback! We're pleased to hear that our hotel's proximity to the airport and convenience for your needs were beneficial for your stay. Your satisfaction is important to us, and we're glad that our location met your expectations. We appreciate your review and hope to welcome you back again in the future!Sincerely, Hotel Manager

8/10 Good

Karim, white plains

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Easy access to highways, convinient to most pleaces and clise to airport. Parking was easy and always found a spot.
Stayed 7 nights in Feb 2024
Response from Hotel Manager on Feb 26, 2024
Dear Karim,Hello! We're delighted to hear that you found our location convenient and our parking facilities easy to use. Providing hassle-free access to highways and proximity to various attractions, including the airport, is a priority for us. Thank you for sharing your positive experience, and we hope to welcome you back in the future!Sincerely, Hotel Manager

8/10 Good

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 5 nights in Feb 2024
Response from Hotel Manager on Feb 26, 2024
Dear Kristin,Thank you for your kind feedback! We're thrilled to hear that you had a great stay with us. Providing excellent accommodations and service is our top priority, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back for another fantastic experience soon!Sincerely, Hotel Manager

6/10 Okay

Kayla

Travelled with family
Liked: Staff & service
Did not feel safe at the hotel due to location.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 23, 2024
Dear Kayla,We're deeply sorry to hear that you didn't feel safe during your stay. Your safety and comfort are our top priorities, and we take your concerns seriously. Please know that we're committed to addressing any issues regarding location to ensure a more secure environment for all our guests. If you have any specific feedback or suggestions, we'd appreciate hearing from you so we can improve. We hope you'll consider giving us another chance to provide you with a better experience in the future.Sincerely, Hotel Manager

6/10 Okay

Jameson

Travelled with partner
Liked: Staff & service, amenities
Smell of cigarette every time you open the door
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Feb 19, 2024
Dear Jameson,Thank you for bringing this issue to our attention. We apologize for the inconvenience caused by the smell of cigarette smoke in your room. We take cleanliness and guest comfort seriously, and we'll address this matter with our housekeeping team to ensure all rooms are properly aired and maintained. Your feedback helps us improve, and we hope to welcome you back for a more pleasant stay in the future.Sincerely, Hotel Manager

6/10 Okay

Sarah

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room and front desk was rude at check in
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 17, 2024
Dear Sarah,We're genuinely sorry to hear about your experience. Cleanliness and hospitality are top priorities for us, and we apologize for falling short of your expectations. Your feedback is crucial, and we'll address these issues promptly to ensure they're rectified. We hope for another opportunity to provide you with a superior stay.Sincerely, Hotel Manager

10/10 Excellent

DoRon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hotel Manager on Feb 13, 2024
Dear DoRon,Thank you for your perfect rating! We're delighted to see that you had a great experience during your stay. If there's anything specific you loved or any areas where we can improve to make your next visit even better, please feel free to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Feb 13, 2024
Dear Rosa,We're thrilled to hear that you had such a positive experience with us and that we were able to exceed your expectations. Providing excellent service is our top priority, and we're grateful for your feedback, which helps us continually improve. Thank you for taking the time to share your review with us. We can't wait to welcome you back again soon!Sincerely, Hotel Manager

6/10 Okay

soua

Stayed 2 nights in Feb 2024
Response from Hotel Manager on Feb 5, 2024
Dear Soua,Thank you for providing a rating. If you have any specific feedback or areas where we can improve to earn a higher rating in the future, please feel free to share. Your input is valuable to us, and we aim to enhance our services based on guest experiences. We appreciate your stay and hope to have the opportunity to exceed your expectations on a future visit.Sincerely, Hotel Manager

6/10 Okay

Danielle

Travelled with partner
Disliked: Property conditions & facilities
The area hotel was located at didn’t feel real safe. It was quiet over there though.
Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 31, 2024
Dear Danielle,We appreciate your feedback and understand your concerns about the area's safety. Your comfort is paramount, and we're pleased to hear that you found the hotel itself quiet. Rest assured, we take guest safety seriously and continually work to enhance security measures. We hope you'll consider staying with us again.Sincerely, Hotel Manager

6/10 Okay

Christian

Business traveller
Noisy, creaky, dirty. Most of the lights don’t work.
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 27, 2024
Dear Christian,We're truly sorry for the inconveniences you encountered during your stay. This does not reflect our usual standards, and we appreciate your feedback. We're addressing the noise, creakiness, and cleanliness issues promptly. Your insights help us improve, and we hope to have the opportunity to provide you with a much better experience in the future.Sincerely, Hotel Manager

6/10 Okay

Amy

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 27, 2024
Dear Amy,Thank you for your feedback and for rating us 3 out of 5. We appreciate your honesty and value your input. We strive to provide the best service possible, and we apologize if we fell short of your expectations. If there's anything specific that we can improve upon, please let us know. We value your business and hope to have the opportunity to serve you better in the future. Thank you for choosing our establishment.Sincerely, Hotel Manager

2/10 Terrible

Jeremy, Las Vegas

Stayed 2 nights in Jan 2024
Response from Hotel Manager on Jan 22, 2024
Dear Jeremy,We're sorry to hear that your experience at our hotel was not up to your expectations and that you rated us 1 out of 5. We value your feedback and would like to understand the specific issues you encountered so that we can address them promptly. We strive to provide excellent service and accommodations, and we apologize for any shortcomings. We hope to have the opportunity to make it up to you in the future.Sincerely, Hotel Manager

8/10 Good

KYLE

Stayed 4 nights in Nov 2023
Response from Hotel Manager on Jan 21, 2024
Dear KYLE,Thank you for your rating! We appreciate your feedback and are delighted to know you had a positive experience. If there's anything specific you feel we can improve on to earn that extra star, please let us know. We value your input and hope to welcome you back for an even better stay.Sincerely, Hotel Manager

4/10 Poor

Yalanda

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 18, 2024
Dear Yalanda,We're sorry to hear that your experience fell short of expectations, and we appreciate your feedback. If there are specific areas or issues you'd like us to address, please let us know. Your satisfaction is important to us, and we're committed to making improvements based on your comments. Thank you for sharing your concerns, and we hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

8/10 Good

Reni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hotel Manager on Jan 19, 2024
Dear Reni,Thank you for your rating! We appreciate your feedback and hope you had an overall positive experience during your stay. If there are specific areas where we can improve and earn a perfect score next time, please let us know. We look forward to hosting you again for an even better stay.Sincerely, Hotel Manager

8/10 Good

Leticia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 18, 2024
Dear Leticia,We appreciate your choice to stay with us. We trust your experience was enjoyable, reflected in your four-star review. Should there be any way we can enhance your next visit, please inform us. Our commitment to outstanding service aims to ensure guest satisfaction, and we look forward to continually meeting your expectations. Thank you!Sincerely, Hotel Manager

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 17, 2024
Dear Joe,Thank you for taking the time to leave such a fantastic review! We are thrilled to hear that you had a perfect 10 out of 10 experience during your stay with us. Your kind rating are greatly appreciated, and we hope to have the pleasure of welcoming you back in the near future.Sincerely, Hotel Manager

6/10 Okay

Jerry

Stayed 2 nights in Jan 2024
Response from Hotel Manager on Jan 16, 2024
Dear Jerry,Thank you for providing a rating of 3 out of 5. We appreciate your feedback and would love to hear more about your stay. If there are specific areas where we can improve, please feel free to share your thoughts. Your input is valuable to us, and we hope to have the opportunity to enhance your experience in the future.Sincerely, Hotel Manager

2/10 Terrible

lou

Disliked: Cleanliness, staff & service, property conditions & facilities
I couldn’t stay there. It was so bad.
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 11, 2024
Dear Lou,Thank you for choosing to stay at our property. We were sorry to hear that your stay did not meet your expectations, and we would like to know more about what events transpired during your stay that made it less than ideal. We take guest feedback seriously and use it to improve our services, so your insights are valuable to us. Please know that we appreciate your feedback and will take appropriate actions to ensure that we avoid a similar occurrence in the future. We request your understanding and consideration to give us another opportunity to serve you better.Sincerely, Hotel Manager

8/10 Good

Maritta

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good place to stay, easy to park and right off the freeway. Great staff.
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 9, 2024
Dear Maritta,Thank you for your positive review! We're thrilled to know you found our hotel a good place to stay, with easy parking and convenient freeway access. Your compliments about our great staff are truly appreciated. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

10/10 Excellent

Luis

Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 9, 2024
Dear Luis,Thank you so much for your perfect rating! We're thrilled to hear that you had a wonderful experience with us. Providing exceptional service and ensuring our guests have a memorable stay is our top priority. We appreciate your support and feedback. We look forward to welcoming you back for another fantastic stay in the future. Sincerely, Hotel Manager

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Jan 9, 2024
Dear Raymond,Thank you for taking the time to share your experience with us. Your valuable feedback inspires us to consistently provide an outstanding experience for all our guests throughout the hotel. We appreciate your perfect rating and eagerly anticipate the opportunity to host you again in the near future.Sincerely, Hotel Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough about our stay staff was super nice, house keeping was on point we were in town for two nights playing at the whisky a go go and was super close to the strip! Breakfast was great! STAY HERE if you are in the greater Hollywood area you don’t pay all the property fees and resort fees. Thanks again best western sky park we will definitely be staying here from now on!!
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Dec 30, 2023
Dear Michael, Thanks for the recent stay at our property. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager.

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 26, 2023
Dear Raymond, Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your stay. We look forward to seeing you again soon! Sincerely, Hotel Manager.

6/10 Okay

Carina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 26, 2023
Dear Carina,Thanks for your visit to our hotel, and I'm disappointed to see a 6-star rating. Please tell us more about your stay and if we missed any marks on hospitality. Your feedback will be useful for us to improve our services. We look forward to seeing you again soon! Sincerely,Hotel Manager.

10/10 Excellent

Jose

Travelled with partner
Liked: Amenities
Got there sooner than expected and they accommodated us right sway, and the lady in the breakfast spot was really nice and helpful. It was definitely a good time
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Dec 24, 2023
Dear Jose,Hello! We're thrilled to have exceeded your expectations with prompt accommodation and friendly service. It's fantastic to hear that our team, especially the lady in the breakfast area, made a positive impact on your stay. We appreciate your kind words and are delighted you had a good time. Looking forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 Excellent

Quinnissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 26, 2023
Dear Guest,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 10-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!!! Sincerely, Hotel Manager.

4/10 Poor

Thomas

Stayed 2 nights in Dec 2023
Response from Hotel Manager on Dec 24, 2023
Dear Thomas,Thank you for sharing your rating. We apologize that your experience fell short of your expectations. We value your feedback and will use it to improve our services. If there is anything specific you would like to address or discuss further, please let us know. We appreciate your patronage and hope to have the opportunity to make it up to you in the future.Sincerely, Hotel Manager

10/10 Excellent

Seth

Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 31, 2024
Dear Seth,That you had a pleasant stay at our hotel makes us very happy. Your perfect rating is a testimonial to our hard work and dedication in providing every guest with great service. We are inspired by your encouraging rating to uphold our high standards and provide you with even greater service going forward. We're excited to have you back soon!Sincerely, Hotel Manager

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 13, 2023
Dear Karen,I appreciate your flawless rating of 10 out of 10. It brings us great joy to learn that your stay was outstanding. Please feel free to discuss any specific things you appreciated or any recommendations you may have for improvement. We can't wait to have you back for yet another fantastic visit.Sincerely, Hotel Manager

6/10 Okay

Shirin, Dalton

Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 9, 2023
Dear Shirin,We appreciate your input and your three-star review of our experience. We value your opinions and would be interested in learning more about how we can make your stay even better. Please feel free to mention any specific areas where you think we could do better. We appreciate your business and look forward to the chance to continue exceeding your expectations.Sincerely, Hotel Manager

10/10 Excellent

Paul

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Nov 2023
Response from Hotel Manager on Dec 7, 2023
Dear Paul,I appreciate your flawless rating. We are happy to learn that your experience was positive. Please feel free to comment if there is anything in particular that caught your attention or if you have any recommendations for how we can continue to provide this calibre of service. We value your opinions and hope to have you visit us once more in the future!Sincerely, Hotel Manager