Exterior detail

Reviews of Bartlett Motel

2 out of 5
Bartlett Motel
2364 Pacific Coast Hwy, Lomita, CA

Reviews

5.6
Rating 10 - Excellent. 27 out of 204 reviews" "
Rating 8 - Good. 47 out of 204 reviews" "
Rating 6 - Okay. 39 out of 204 reviews" "
Rating 4 - Poor. 25 out of 204 reviews" "
Rating 2 - Terrible. 66 out of 204 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

4/10 Poor

Meera

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

ashley

Disliked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and easy
Stayed 1 night in Oct 2023

10/10 Excellent

Mel

Stayed 1 night in Oct 2023

2/10 Terrible

Michael

Stayed 4 nights in Sep 2023

10/10 Excellent

Roberto

Stayed 1 night in Sep 2023

4/10 Poor

Monica

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
I didn't like it anything it was dirty from floor sheets towels everything literally
Stayed 1 night in Aug 2023

8/10 Good

Gilbert

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

8/10 Good

JEONGHG

Stayed 13 nights in Jul 2023

6/10 Okay

Bryson

Disliked: Property conditions & facilities
5/10
Room and sheets smelled like cigarettes. Renovated and modernized. Cold AC. Almost beat up someone staying there for casually flipping off me and wife for no reason.
Stayed 1 night in Aug 2023

6/10 Okay

Adriana

Liked: Cleanliness, staff & service
Was ok for last minute stay but don't think i would stay again. A/C only has on and off function so either you're hot or very cold. There is no in between. Towels were too small.
Stayed 1 night in Aug 2023

2/10 Terrible

Jared

Disliked: Cleanliness, amenities, property conditions & facilities
I don't think this room was cleaned beforehand. There was still a towel on the ground. Door was dented and janky, no closet door, sink wiggled, it smelled bad in there. I should have paid $30 more for the hotel next over because this was like a $20 hotel
Stayed 1 night in Jul 2023

8/10 Good

Jules

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cash
Not sure why, but the clerk kept pressing me to pay with cash.
Stayed 1 night in Jun 2023

4/10 Poor

annette

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in May 2023

8/10 Good

michelle

Stayed 1 night in May 2023

8/10 Good

Deon

Stayed 2 nights in Apr 2023
Response from Amit | Bartlett Inn on May 1, 2023
Dear Deon, Thank you for choosing Bartlett Inn & staying with us. We appreciate leaving a good score with us. We look forward to welcome you again in future.

10/10 Excellent

Rosa, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2023
Response from Amit | Bartlett Inn on May 1, 2023
Dear Rosa, Thank you for choosing Bartlett Inn & staying with us. We appreciate your kind comments towards our staff. We would love to have you back in future.

6/10 Okay

Jacob

Stayed 1 night in Mar 2023
Response from Dan | Bartlett Inn on Mar 23, 2023
Dear Jacob, Thank you for staying with us. Hope to see you in future.

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and clean Older property but well kept by staff
Stayed 1 night in Mar 2023
Response from Dan | Bartlett Inn on Mar 23, 2023
Dear Duncan, Thank you for staying with us. We appreciate your score & your kind comments left behind for us. Feel free to reach us out whenever you are nearby. Always welcome here. Have a great day!!

6/10 Okay

Curtis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location
The hotel room had little to none amenities. The hot water was spotty. Their towels were old and small. The tv only had pay-per-view channels available. Located right on Pacific Coast Highway was very convenient for the location we needed. Other then that, I would not stay there again.
Stayed 3 nights in Feb 2023

2/10 Terrible

Julie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I was told I wasnt allowed to check in, after arguing with Expedia for more than an hour I was told I could go back and check in I told him I wanted a full refund. I STAYED AT MOTEL6 FOR THE 2 WEEKS
Stayed 14 nights in Feb 2023

10/10 Excellent

porfirio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, also affordable
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away ##Beware ##
When i arrived to check in the guy asked me to pay in cash. When i let him know that i don't carry cash he days ok and takes my credit card. Then runs it as debit (no big deal) but he asks me for my pin # i said I'm not giving you my pin but i will enter it. To this he tells me it won't reach so i told him he better run it as credit then. Once we are finally done with that transaction he tells me there is a $20 deposit that i need to pay in cash. That i will get it back when i check out. I said i told you i don't have cash just charge the card for it which he said nevermind which i found strange. He kept trying to get cash out of me. We finally get to the room and i couldn't believe it. The tv was in a room with 2 chairs. Then we go in the bedroom and 1 of the beds has pubic hair on the sheets & dirty pillow cases. Needles to say i stripped the bed and sanitized it since there was no one in the office. The toilet rocked when you sat down or got up.
Stayed 2 nights in Feb 2023

2/10 Terrible

Shawn

Stayed 1 night in Feb 2023

4/10 Poor

Kenneth

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The heater didn't work and it was freezing outside. The staff was rude and very aggressive when they spoke to you. Pounding on the door before 11:00 am. I could go on but what's the point.
Stayed 1 night in Jan 2023

10/10 Excellent

Vijay

Stayed 1 night in Jan 2023

2/10 Terrible

Darryl

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
horrible service

8/10 Good

Tim

8/10 Good

Jose

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great for a quick visit

2/10 Terrible

mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

Fernando

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not respectful Room dirty No air conditioning
Stayed 1 night in Dec 2022

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

2/10 Terrible

James, San Diego

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shinson blankets were dirty hair all over the blankets when I called to ask for an exchange they gave me hell about it as if they didn't care attempted to charge me a $20 positive when I came to stay although I was fully paid when I book the room. The hotel staff was very rude and obnoxious I would never stay here again if I can rate it zero stars I would .
Stayed 1 night in Nov 2022

2/10 Terrible

baner

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is out of accomodation
Stayed 1 night in Nov 2022

2/10 Terrible

adela

Stayed 1 night in Nov 2022

8/10 Good

constance

Stayed 1 night in Nov 2022

2/10 Terrible

adela

Stayed 1 night in Nov 2022

4/10 Poor

Portia

Travelled with family
Disliked: Cleanliness
Well reviews should be listened to and we didn't listen they have to try harder to get rid of those bed bugs and carrying fresh bedsheets and towels in a shopping cart from room to room was embarrassing but the location was great

2/10 Terrible

Dafna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, and horrible service. Will never stay there again. Also, very dangerous area, and surrounding's.
Stayed 1 night in Oct 2022

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They suck
Stayed 1 night in Oct 2022

6/10 Okay

Lorie

Stayed 2 nights in Oct 2022

2/10 Terrible

Darleen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scandalous
Stayed 7 nights in Sep 2022

2/10 Terrible

victor

Stayed 1 night in Oct 2022

2/10 Terrible

Juleen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The dirtest most horrible place
It is very very dirty. They asked if I had a big dog? After I paid they wanted $20 cash only. I refused. It has maybe 10 rooms. I think it is a monthly or hooker rentals. I bought a bed sheet to use over the bed. Tv would not work and the bedroom tv was missing. They were evicting a man with a guitar when I got there. ONLY RESON I STAYED BECAUSE THE WEDDING WAS 5 MIN AWAY.
Stayed 1 night in Oct 2022

2/10 Terrible

Maurice

Disliked: Staff & service, property conditions & facilities
The cable was not working, and the pillows were old and worn out (no cushion). There were only enough towels for one person even through they knew I booked for two adults. Also I was charged $85 online but at the property they charged me $91 and said I had to pay cash even though they said I could pay debit. Never was told there was a $20 deposit as well and had to come up with money I didn’t have thankfully my girl had it.
Stayed 1 night in Sep 2022

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Are we there yet 😊😆
It was so excellent I like the way they have the place so clean organized and they are so friendly I recommend if you're looking for a low low budget it is a good place to stay not bad at all
Stayed 1 night in Sep 2022

2/10 Terrible

Flor

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing . on line property looks nice but in person its nasty
Stayed 1 night in Sep 2022

8/10 Good

Hilary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty sheets
I'll stay overnight was peaceful and quiet.... but my only complaint is that the bedding was dirty with somebody else's hair and dust crumbs from the hardwood floors got on the sheets .
Stayed 1 night in Sep 2022

2/10 Terrible

Arderrious

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022