Ratings based on 924 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from new jersey

Pleasantly surprised

Posted 17-May-2017
Pros: The breakfast was excellent.
Chose this hotel for it's convenient location to a relative I was visiting. I was pleasantly surprised how beautiful and comfortable it is. Staff super kind and professional, the room clean, bathroom pristine, and excellent breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveller from Pittsburgh

Great Hotel

Posted 1-May-2017
When I arrived at the hotel at midnight I was greeted with such professionalism and hospitality. I had a king bed that was comfortable enough but I like my mattress a little less firm. But the room was spacious. Came equipped with a MAC computer so I didn't have to use my laptop. Plenty of outlets which I loved. Because I had a corner room I had two windows with wooden blinds and curtains. The bathroom was okay and I love detachable shower heads. Would have liked a little bit more space but it was good because it was just for one person. I also liked that I could make the lights as bright or as dim as I wanted them to be right from the comfort of my bed. The hallways seemed more old school hotel or dorm like but the lobby was modern. They served a breakfast but more of just yogurt, fruit, muffins and bread with juice, water and coffee. I would have loved to have eggs and some type of breakfast meat but it was okay. Location was good and the hotel was easy to find. Overall I had a great experience at this hotel and would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Oakville ON

Strongly recommended

Posted 20-Apr-2017
I try to stay in there every my business trip Price-Quality better than other wellknowm brands
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Mar-2017
Pros: Nice to have an iMac in the room. Bed was pretty comfortable. Staff were very helpful. Liked the modern bathroom. Liked the continental breakfast plus
Cons: Couldn't find the DVD player that the hotel amenities binder said was supposed to exist. A few more drawers to put things in might be nice in the bedr
Location: Shopping centre just down the road. Nice Restaurants on St. Charles.
Room was clean, quiet and reasonably comfortable. Nice to have an iMac in the room. Bed was pretty comfortable. Staff were very helpful. Liked the modern bathroom. Was really cold when we stayed so didn't get to walk around, but nice restaurants not far away by car. Continental Breakfast was good.Liked that hard boiled eggs and cheese included. I love Petit Quebec cheddar!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Mar-2017
Convenient location, free parking and very comfortable rooms.
4 out of 5
by Hin

Posted 7-Jan-2017 on Hotels
Comment from Hotel Management
16-Feb-2017 by General Manager, Hotel Management
Merci
4 out of 5
by Marie

Posted 2-Jan-2017 on Hotels
Comment from Hotel Management
16-Feb-2017 by General Manager, Hotel Management
Merci
1 out of 5
by Wenqi

Posted 2-Jan-2017 on Hotels
Living in the hotel was disaster. One female staff was so helpless with very impatient working attitudes. We checked in at night on December 30 and asked her for some hotwater, She seemed so proud with and said ' we do not offer hot water'. We feel upset. in addition, the bed sheet was used. Some hairs was sticky with the sheet. So we had to turn the sheet over. Third, when we charged our iphone, the sparkle came out and it was fired 3 minutes. So Dangerous!!!! we asked electrician came to check. It was worst experiences ever........ Do not recommend !!!!!!!!!!!!!!!!!!!!!!!! If you do not cherish your life, just go for it.
Comment from Hotel Management
16-Feb-2017 by General Manager, Hotel Management
Hi, Sorry for the bad experience you had at our hotel. Please make sure this has been taken care of, so it will not happen again. Thank you
5 out of 5
Recommended
for Everyone
by A verified traveller

good hotel and economy

Posted 19-Dec-2016
This hotel was very nice. It is near to Montreal and there are a lot of shops around this hotel. But it is not expensive like hotels in Montreal.
Comment from Hotel Management
16-Feb-2017 by Fabrice, Hotel Management
Thank you.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Nov-2016 on Hotels