All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Nice hotel for a simple extended weekend trip. The hot tub wasn't working, so that was a bummer, but my girls loved the pool! Gym looked nice, and there's the option to get snacks at the in-house snack shop. Overall, a good stay.
Jessica
Stayed 3 nights in Apr 2024
Response from GM on Apr 8, 2024
Glad you enjoyed your stay. We plan on having the hot tub repaired in another week
10/10 Excellent
sarah, Virginia Beach
Apr 6, 2024
Liked: Cleanliness, staff & service
Frustrated that the hot tub is out of order still
sarah
Stayed 1 night in Apr 2024
Response from GM on Apr 6, 2024
Thanks for the great score Sarah. We hope to have the spa up and running soon as it took forever to get the spa heater installed and now have to get our electricians in to complete the job.
Blood stains on comforter painting chipping really badly
dawn
Stayed 1 night in Mar 2024
Response from Joey on Apr 2, 2024
Hello Dawn,I am very sorry to hear about your experience when you stayed with us. I have shared your feedback with the housekeeping manager and the other departments. I hope you have a good day.
6/10 Okay
Codie
Mar 31, 2024
Liked: Staff & service
Disliked: Cleanliness
The room could have been cleaner…
Codie
Stayed 1 night in Mar 2024
Response from Joey on Mar 31, 2024
Hi Codie,I am very sorry that you experienced your room not being cleaned to Hilton standards. I have shared your comments with our staff to help us improve for future guests that stay here. I hope you have a great day.
4/10 Poor
Job
Mar 29, 2024
Disliked: Property conditions & facilities
Job
Stayed 1 night in Mar 2024
Response from Joey on Mar 31, 2024
Hello Job,Thank you for providing feedback from your most recent stay with us. I am sorry that we didn't surpass your expectations. We are constantly improving our hotel to make things better. Have a great day.
Jerrick,Thank you for taking the time to review our property. I hope you have a great day.
10/10 Excellent
Derik
Travelled with family and small children, Business traveller
Mar 25, 2024
Liked: Property conditions & facilities
Elevator smelled like an ashtray and carpet was dirty and nasty
Derik
Stayed 1 night in Mar 2024
Response from Joey on Mar 25, 2024
Hello Derik,Thank you for giving us 5 stars and staying with us. I am very sorry that you experienced the elevator smelling and the carpet not being cleaned. I have shared your feedback with our staff and promise this will be rectified. Have a great day.
Harmandeep,Thank you for taking the time to review our property. I will share this with our staff and hope you have a great rest of your day.
6/10 Okay
Baljit
Mar 24, 2024
Liked: Staff & service
Not clean
Baljit
Stayed 1 night in Mar 2024
Response from Joey on Mar 25, 2024
Baljit,I am very sorry that you experienced your room not being clean. That is not our standards and I will make sure to share this review with our housekeeping staff. I hope you have a great day.
Barking dog above me.
The chair and sofa in the sitting area were very edgy. Holes in the cloth in the arms on both. Goodwill would not take these. They would toss in a dumpster. I am shocked Hilton would have this junk. I took pictures if you want them.
Room 202
SCOTT
Stayed 1 night in Feb 2024
Response from GM on Mar 10, 2024
My apologies for the issues you experienced during your stay Scott. We are anxiously waiting for our renovation on September 1st of this year and are slowly discarding any faulty furniture and equipment
I was so disappointed. There was a horrible odor from the moment you checked in, musty smell. You could hear everything and there was a constant sound of a large fan outside. I didnt gave ear plugs, so slept very little. Will not stsy here again
Gina
Stayed 1 night in Feb 2024
Response from GM on Mar 10, 2024
My apologies for the issues you experienced during your stay. The issues have been resolved. Thanks for your feedback
10/10 Excellent
Madelyne
Feb 17, 2024
Liked: Cleanliness, staff & service
Madelyne
Stayed 1 night in Feb 2024
Response from GM on Mar 10, 2024
Thanks for the great score
10/10 Excellent
Tyquasia
Travelled with family, Travelled with family and small children, Travelled with group
This place was amazing my son had a great birthday
Tyquasia
Stayed 1 night in Feb 2024
Response from GM on Mar 10, 2024
Thank you. Delighted you enjoyed your stay
6/10 Okay
Elizabeth
Feb 10, 2024
the suite was large and roomy. the fitness center was inadequate. the treadmill was broken the other equipment for example, the bicycle, was impossible to
adjust to my height. all three pieces of equipment were in need of servicing.
Elizabeth
Stayed 1 night in Feb 2024
Response from Chastity on Feb 11, 2024
Hi Elizabeth! Thank you so much for staying with us! We are so sorry the fitness center equipment was not in operation. We will work hard to fix these issues. We appreciate you bringing them to our attention.
The first room I was given had a broken heating unit. The second room I was put in has dirty stained carpet and plaster all over the wallpaper in the bathroom. The couch is dirty. I’m unpleasantly surprised
Ryan
Stayed 1 night in Jan 2024
Response from GM on Jan 23, 2024
Please accept my apologies for the issues you experienced during your stay. I assure you that I've shared your comments with the Room Attendant that prepared your room for your arrival as well as the Housekeeping Manager