Reception

Reviews of Budget Host East End Hotel in Riverhead

2 out of 5
Budget Host East End Hotel in Riverhead
30 Lake Avenue, Riverhead, NY

Reviews

6.2
Rating 10 - Excellent. 91 out of 554 reviews" "
Rating 8 - Good. 117 out of 554 reviews" "
Rating 6 - Okay. 143 out of 554 reviews" "
Rating 4 - Poor. 110 out of 554 reviews" "
Rating 2 - Terrible. 93 out of 554 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Scott

Stayed 2 nights in Oct 2023
Response from Henry K on Feb 1, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

ramesh

Stayed 3 nights in Dec 2023
Response from Henry K on Dec 20, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Dec 2023
Response from Henry K on Dec 20, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kemuel

Stayed 2 nights in Nov 2023
Response from Henry K on Nov 28, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property has a known infrastructure hot water issue that if the buildings aren't well occupied that it can take up to 30 minutes for the water to heat up because of the way it flows from one building to the next. We stayed in building B. We were not informed of that issue upon check in and my boyfriend tried running the water for 5-10 minutes and had to take a cold shower so we could make it to the wedding we were going to in the area on time. I noted this to two different front desk people but no discount or credit was offered to make up for the inconvenience. Otherwise, the motel decor is cute and the location to the local main street is great.
Stayed 1 night in Nov 2023
Response from Henry K on Nov 22, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Gabriel

Disliked: Staff & service, amenities, property conditions & facilities
My experience there was fine overall. It's a 1950s style beachfront type of facility with I'm guessing minimal updates since it's initial construction. That being said it was fairly clean, convenient and comparatively cheap. I had a lot of trouble getting staff on the phone but once I did they were very accommodating with my reservation changes. I wouldn't ever take my family there but as a place to crash for a few nights in an emergency it worked out perfectly.
Stayed 2 nights in Nov 2023
Response from Henry K on Nov 15, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Henry K on Nov 15, 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Michael J

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property is a vintage 1950"s or 60"s property which was likely very attractive. Those days are long gone and the property is worn. The bed was very comfortable. The promised WiFi was non-existent and the response: "The router is out and we called corporate to get it fixed." Also, the advertised free breakfast is not offered after the summer season. This was not mentioned in the ad. The rate was among the lowest in the area and I understand why. If you only need a place to sleep, it is satisfactory.
Stayed 1 night in Nov 2023
Response from Henry K on Nov 6, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
check in was very quick. I had a problem with opening the door, someone came quickly and got us is.
Stayed 1 night in Oct 2023
Response from Henry K on Oct 30, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good 👍
Stayed 1 night in Oct 2023
Response from Henry K on Oct 29, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Cathy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and affordable accommodation for a fun fall weekend in Long Island! We'll be back!
Stayed 3 nights in Oct 2023
Response from Henry K on Oct 27, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Elif

Stayed 1 night in Oct 2023
Response from Henry K on Oct 15, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Christine

Travelled with family
The property was pretty good all over for price however the hot water did not work well at all was freezing I was just a little annoyed because when you want a clean place which it was comfortable bed which it was and to be able to shower those are the important things that are a must when booking a hotel so I thought they should’ve given me a discount for the hot water the front desk people had great customer service
Stayed 1 night in Oct 2023
Response from Henry K on Oct 10, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Khalisha Cuffy

Stayed 3 nights in Sep 2023
Response from Henry K on Sep 28, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
There was a very busy main road in the back of the property. You could hear the cars and trucks all night long
Stayed 1 night in Sep 2023
Response from Henry K on Sep 12, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ted

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building but very clean looking and smelling. Very comfortable.
Stayed 1 night in Sep 2023
Response from Henry K on Sep 5, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything and everyone was great. The only glitches were the Wi-Fi was tough and it took some time for the hot water in the shower to heat up.
Stayed 2 nights in Aug 2023
Response from Henry K on Sep 2, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! The only thing is the WiFi could be better.
Stayed 3 nights in Aug 2023
Response from Henry K on Aug 31, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Vidal

Stayed 1 night in Aug 2023
Response from Henry K on Sep 19, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Grace

Stayed 1 night in Aug 2023
Response from Henry K on Aug 30, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit outdated, but very clean
Stayed 1 night in Aug 2023
Response from Henry K on Aug 28, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ryann, Lumberton

Business traveller, Travelled with partner
Bed was a bit smaller than a queen, but it had the best pillows I’ve ever used!
Stayed 1 night in Aug 2023
Response from Henry K on Aug 27, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

RONNIE

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We liked the staff service; they were friendly and eager to meet our needs. They need more houseclean in the bathroom area.
Stayed 3 nights in Aug 2023
Response from Henry K on Aug 26, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and property.
Stayed 2 nights in Aug 2023
Response from Henry K on Aug 25, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lorraine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable with a good price.
Stayed 1 night in Aug 2023
Response from Henry K on Aug 23, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ann

Stayed 1 night in Aug 2023
Response from Henry K on Sep 10, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Henry K on Aug 14, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kelley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Henry K on Aug 11, 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Steven

Business traveller
Disliked: Cleanliness, property conditions & facilities
Disappointed Again
I had stayed here 20 years ago and it has improved from back then. There were bedbugs long ago so I vowed never to stay here again but I had to because my regular hotel was booked up fully. Hot water was Luke warm. The place seems dirty and outdated still even though improvements were made here. It is what it’s named a Budget Hotel. Price is way too high for what the place is. I paid around $164.00 with Tax.
Stayed 1 night in Aug 2023
Response from Henry K on Aug 9, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

kenneth s

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Henry K on Aug 8, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Eleanor

Travelled with family and small children
Liked: Amenities
Everything was exceptional .we loved our stay.
Stayed 1 night in Aug 2023
Response from Henry K on Aug 13, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Yarushah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean & quiet. The staff was friendly.
Stayed 1 night in Aug 2023
Response from Henry K on Aug 5, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Eric

Liked: Staff & service
Disliked: Property conditions & facilities
Fine for what it is.
Helpful service at front desk. Property / rooms is a little dated and tired but location is good. Probably better choices nearby for longer or family stays but ok for a night or two.
Stayed 1 night in Aug 2023
Response from Henry K on Aug 5, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Isaura, Bethpage

Liked: Cleanliness, staff & service
Shower not warm enough
Stayed 1 night in Aug 2023
Response from Henry K on Aug 4, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty & well kept property. Friendly staff.
Stayed 1 night in Aug 2023
Response from Henry K on Aug 3, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Salisa, Mahopac

Stayed 1 night in Jul 2023
Response from Henry K on Aug 19, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carl

Liked: Staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jul 2023
Response from Henry K on Jul 21, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
While the area rugs liked to roll on the corners and the shower area was a bit dated, the room had fresh paint, bedding & towels were new.
Stayed 1 night in Jul 2023
Response from Henry K on Jul 17, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good overnight stay!
Hotel is older than the pictures depict, however, it was clean and beds were comfortable. Pool looked very inviting. Only problem truly was the shower was warm at best.
Stayed 1 night in Jul 2023
Response from Henry K on Jul 17, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lillyana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Henry K on Jul 16, 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

James

Travelled with family
Disliked: Property conditions & facilities, room comfort
Budget East End of Riverhead
The hotel cost too much for the accommodations of the room. We had no hot water, no extra towels, the soap bars and shampoo products were sub par, at best. For $250/night in a poorer side of town, the pricing should me more reasonable considering what you get.
Stayed 2 nights in Jul 2023
Response from Henry K on Jul 19, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained updated clean hotel that as very competitively priced compared to all other hotels in the area. Not a luxury hotel by any means but a great option for anyone budget minded.
Stayed 1 night in Jul 2023
Response from Henry K on Jul 17, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

George, Saugus

Liked: Cleanliness, staff & service, property conditions & facilities
Basically convenient to downtown Riverhead. Didn't like: NO counter, just a small shelf to put toiletries bag on and TV was very complicated to get on, find doable channels, and to watch.
Stayed 1 night in Jul 2023
Response from Henry K on Jul 15, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
I like this motel
Stayed 1 night in Jul 2023
Response from Henry K on Jul 5, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Carl

Liked: Cleanliness, staff & service, room comfort
ok
Stayed 1 night in Jun 2023
Response from Henry K on Jun 29, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

martha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Newly and stylishly remodeled, good colors and pleasant art. Does have some older features like blue fixture in bathroom - but nicely matched and in good shape. Less pricey than than other options in the area. Walked to dinner and local bar. Exceptionally friendly and helpful staff.
Stayed 1 night in Jun 2023
Response from Henry K on Jun 9, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Was amazing, the hotel was renovated, now is beautiful.
Stayed 1 night in May 2023
Response from Henry K on May 22, 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities, room comfort
Don’t stay here
It was not what it was supposed to be. The hotel is being totally renovated. All the hallways were being painted. I booked a king size bed and got a full size bed.
Stayed 1 night in May 2023
Response from Henry K on May 8, 2023
Thanks for staying with us. We appreciate your feedback.

8/10 Good

SteCam

Business traveller
Comfortable but no heat.
Stayed 1 night in Apr 2023
Response from Henry on Apr 30, 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Gabriela

Stayed 1 night in Apr 2023
Response from Henry K on May 26, 2023
We appreciate your feedback!