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Thistle Kensington Gardens

Star Rating
4 out of 5

Information

Reviews

4.0 / 5Very Good
2,289 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Kensington Gardens
    1 min walk
  • Popular Location
    Kensington Palace
    10 min walk
  • Restaurant
    Halepi
    2 min walk
  • Restaurant
    Internet Cafe
    2 min walk
  • Airport
    London (LHR-Heathrow)
    33 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Twin Room

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Standard Double Room

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Deluxe Double Room, 1 Double Bed

    Room Amenities

    • Park view
    • Sleeps 2
    More details
  • Deluxe Twin Room, 2 Single Beds

    Room Amenities

    • Park view
    • Sleeps 2
    More details
  • Family Room (3)

    Room Amenities

    • Park view
    • Sleeps 3
    More details
  • Deluxe Double Room, 1 King Bed

    Room Amenities

    • Park view
    • Sleeps 2
    More details

About this area

London

In the city centre, Thistle Kensington Gardens is in London's London City Centre neighbourhood, a walkable area with good shopping. Kensington Palace and Royal Albert Hall are cultural highlights, and some of the area's popular attractions include BT Tower and ZSL London Zoo. Looking to enjoy an event or a game? See what's going on at Lord's Cricket Ground or Stamford Bridge Stadium. Our guests appreciate the hotel's central and quiet location.

What's nearby

  • Popular Location
    Kensington Gardens - 1 min walk
  • Popular Location
    Hyde Park - 9 min walk
  • Popular Location
    Kensington Palace - 10 min walk
  • Popular Location
    Royal Albert Hall - 16 min walk
  • Popular Location
    Imperial College London - 20 min walk

Getting around

  • Queensway Underground Station - 3 min walk
  • London Paddington Station - 11 min walk
  • London (LHR-Heathrow) - 33 min drive

Restaurants

  • The Brasserie — 1 min walk
  • Halepi — 2 min walk
  • Internet Cafe — 2 min walk
  • Cafe 19 Terrace — 2 min walk
  • Bombay Tandoori & Bar — 2 min walk

About this property

Thistle Kensington Gardens

Art Deco London hotel in London City Centre, walk to Kensington Gardens
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. Other amenities include 24-hour room service, concierge services and dry cleaning. All 175 rooms offer free WiFi, 24-hour room service and LED TVs. Guests will also find coffee/tea makers, hairdryers and safes.
Thistle Kensington Gardens offers 175 forms of air-conditioned accommodation with a safe and coffee/tea makers. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Policies

Check-in

Check-in between 2 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.

Pets

  • Pets not allowed (service animals welcome)

Property payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 15 per person (approximately)
  • Self-parking fee: GBP 24.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Thistle Kensington Gardens Hotel London
  • Thistle Kensington Gardens Hotel
  • Thistle Kensington Gardens London
  • Thistle Kensington Gardens
  • Thistle Kensington Gardens London, England

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Self parking: GBP 24.00 per day
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 15 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Dry-cleaning service

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Filipino
  • French
  • Italian
  • Lithuanian
  • Polish
  • Romanian
  • Spanish

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 43-inch LED TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Nearby things to do

Where to eat

  • The Brasserie – Garden-view brasserie with a bar offering international cuisine. Serves breakfast, lunch and dinner.
4.0

Very Good

5 - Excellent
712
4 - Good
1,104
3 - Okay
343
2 - Mediocre
86
1 - Poor
44
4.2
Cleanliness
4.2
Service and Staff
3.8
Amenities
3.9
Property condition

3/5

  • Disliked: Amenities

Stayed 4 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great safe location, clean spacious rooms, amazing staff, affordable. Will likely stay there again.

Stayed 2 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very close to Queensway and Bayswater Underground. Opposite of the hotel is Kensington Park and Palace. Buses and hop on/hop off is just next to the hotel. Waitrose (convenience store) is at the ground floor.

Stayed 2 nights in Dec. 2019

1/5

  • Disliked: Staff & service

This is not a VIP hotel. The rooms are old, and the door could barely open. We asked for a room change due to having a three month old daughter and we needed to push her stroller in and out of the room daily. They refused and said all the rooms are the same. Ok, fine we just squeezed in the door every day for two weeks. Our remote went missing and they replaced it. The next day there was a completely different remote control that wasn’t the usual Samsung TV remote which was very strange. It didn’t work for the TV so we had to call once again for a remote that worked. We ordered for room service a few times and paid with either cash or credit card. They then told us that we can no longer pay with our card or cash, but I had to submit my card details to the front desk so they can charge everything to the room. Again, very strange. We no longer ordered room service after that. There is no ice machine on the floors so we had to call a few times a day for ice. As mentioned we have a 3 month old and we needed to ensure that her milk was stored properly on ice as there was no fridge. Every time we called for ice it felt like it was an issue. The real issue with this hotel was when my daughters cold water sterilizer for her bottles went missing. I called front desk and the manager Dante told me they had to remove it because it was a fire hazard. I had to call the police to assist.The manager Dante was horrible and if it wasn’t for Rianna we would’ve never gotten another sterilizer.

Stayed 13 nights in Nov. 2019

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