Strand Palace Hotel

4.0 star property
Upscale eco-certified hotel, walk to Covent Garden Market
VIP Access

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May 2024

Strand Palace Hotel

Photo gallery for Strand Palace Hotel

Lobby
Deluxe Studio King
Breakfast, lunch, dinner served; British cuisine
Shower, designer toiletries, hair dryer, towels
Fitness facility

Overview of Strand Palace Hotel

8.8

Excellent

Popular amenities

  • Breakfast available
  • Free WiFi
  • Air conditioning
  • Laundry
  • Bar

Explore the area

372 The Strand, London, England, WC2R 0JJ
  • Popular LocationHaxells Restaurant & Bar1 min walk
  • Popular LocationSacred London1 min walk
  • AirportLondon (LCY-London City)19 min drive
  • AirportLondon (LHR-Heathrow)47 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Cosy Double

  • 95 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Studio Double

  • 200 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe King

  • 118 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double

  • 126 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Single

  • 100 sq ft
  • Sleeps 1
  • 1 Twin Bed

Superior Twin

  • 130 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior King

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • 126 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Studio King

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Cosy Single

  • 70 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the area

London

In the entertainment district, Strand Palace Hotel is in London City Centre, a walkable area in London with good shopping. London Dungeon and O2 Arena are cultural highlights, and some of the area's notable landmarks include Covent Garden Market and Piccadilly Circus. Big Ben and Buckingham Palace are two other places to visit that come recommended. Guests appreciate the hotel's central location for the sightseeing. It's also convenient to public transportation: Covent Garden Underground Station is 5 minutes by foot and Charing Cross Underground Station is 6 minutes.

What's nearby

  • Covent Garden Market - 3 min walk
  • Piccadilly Circus - 13 min walk
  • Big Ben - 16 min walk
  • Buckingham Palace - 5 min drive
  • London Bridge - 6 min drive

Getting around

  • Covent Garden Underground Station - 5 min walk
  • Charing Cross Station - 6 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • The Wellington - 1 min walk
  • Haxells Restaurant & Bar - 1 min walk
  • The Coal Hole - 1 min walk
  • Ole & Steen - 1 min walk
  • Pret a Manger - 1 min walk

About this property

Strand Palace Hotel

Upscale eco-certified hotel refurbished in 2019 and located near Covent Garden Market
Located close to London Dungeon and Piccadilly Circus, Strand Palace Hotel provides dry cleaning/laundry services, a bar, and a 24-hour business center. The onsite British cuisine restaurant, Haxells Restaurant & Bar, features light fare. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), express check-out, and a front-desk safe
  • An elevator, smoke-free premises, and concierge services
  • Multilingual staff, a vending machine, and a 24-hour front desk
  • Guest reviews give top marks for the first-rate property condition and location
Room features
All 788 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and free bottled water. Guest reviews speak positively of the quiet rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with designer toiletries and showers
  • LCD TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends; GBP 18–18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gin Palace
  • Haxells Restaurant & Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Built in 1909
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18–18 for adults, and GBP 0–0 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is Strand Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Strand Palace Hotel?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Strand Palace Hotel on Mar 24, 2024 start from CA $242.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Strand Palace Hotel?

This property doesn't offer parking.

What time is check-in at Strand Palace Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Strand Palace Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Strand Palace Hotel located?

Located in London City Centre, this eco-certified hotel is within a 15-minute walk of Covent Garden Market, Piccadilly Circus, and London Dungeon. Big Ben and Buckingham Palace are also within 1 mi (2 km). Covent Garden Underground Station is 5 minutes by foot and Charing Cross Underground Station is 6 minutes.

Strand Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1677 out of 2971 reviews" "
Rating 8 - Good. 809 out of 2971 reviews" "
Rating 6 - Okay. 274 out of 2971 reviews" "
Rating 4 - Poor. 125 out of 2971 reviews" "
Rating 2 - Terrible. 86 out of 2971 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sierra

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Strand Hotel and appreicated the close proximity it has to Mayfair and Soho. Although I feel as if the room could have beena bit cleaner, the staff did offer to come clean multiple times and the front staff personnel were very friendly! For anyone in the area I would recommend a stay at the Strand;)
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful friendly staff. Quiet rooms. Only issue did not like window shutters, not enough daylight allowed in
Stayed 3 nights in Mar 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Convenient location. Staff lovely and friendly.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Charing Cross station, 10 mins walk from Covent Garden. Superior double - room 354 - was clean and well equipped. Smaller than expected, but fine for one night (and I’d say for 2 or 3). Lovely Rituals toiletries, complimentary reusable water bottles and chocolate in the room. Lots of choice at breakfast; fruit and Continental laid out as a buffet, hot food items to order. I’d stay here again and happily recommend.
Stayed 1 night in Mar 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central. Great for shows
Stayed 2 nights in Mar 2024

8/10 Good

RUBY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for short central London break.
Stayed 4 nights in Mar 2024

8/10 Good

Gladys

Travelled with family
Liked: Staff & service, property conditions & facilities
Located in a great area. I would not recommend the restaurant. We either went on a night that all the waiters was their first day or they need some training. It took forever to get the waiter to take our order. Then he brought us wine and said on the house but then took it away because he realized he went to the wrong table. It was comical but other guests were clearly frustrated with the confusion and delays. The food wasn’t that great either. ALS your free drinks are only house wine or soda. Not much of a special treat.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jerome Rene van, Chandler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. What an amazing property to stay at. I felt like I hit the jackpot for location.
Stayed 6 nights in Feb 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Strand Palace was comfortable and convenient. However I found it strange that a hotel of this standard did not have marmalade one morning at breakfast, and no black pudding the next. Also there was no zero Coca Cola in the bar.
Stayed 2 nights in Feb 2024

8/10 Good

carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay overall
Stayed 3 nights in Feb 2024

General hotel information

Reasons to Book
Spacious Rooms & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Nearest Airport
London (LHR-Heathrow)