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Overview of The Soho Hotel, Firmdale Hotels

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Featured Image
Flat-screen TV, DVD player, iPod dock
Premium bedding, minibar, in-room safe, individually decorated
Flat-screen TV, DVD player, iPod dock
Premium bedding, minibar, in-room safe, individually decorated

The Soho Hotel, Firmdale Hotels

5 out of 5

4.9/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationOxford Street2 min walk
    Popular LocationLeicester Square7 min walk
    Popular LocationPiccadilly Circus8 min walk
    AirportLondon (LHR-Heathrow)47 min drive

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  • Deluxe Room, Terrace

    Room amenities

    • 517 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Luxury Room

    Room amenities

    • 430 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room

    Room amenities

    • 495 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Penthouse (Suite 2)

    Room amenities

    • 753 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite

    Room amenities

    • 516 sq ft
    • Sleeps 4
    • 1 Queen Bed
    More details
  • Deluxe Suite, 2 Bedrooms, Terrace

    Room amenities

    • 3120 sq ft
    • Sleeps 5
    • 1 King Bed
    More details
  • One Bedroom Richmond Suite

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 2 Bedrooms (Soho)

    Room amenities

    • Sleeps 5
    • 2 King Beds
    More details
  • Penthouse, 1 Bedroom (Suite 1)

    Room amenities

    • 1044 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Suite

    Room amenities

    • 559 sq ft
    • Sleeps 4
    • 1 Queen Bed
    More details
  • Suite, 1 Bedroom (Soho)

    Room amenities

    • 1453 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 3 Bedrooms (Richmond)

    Room amenities

    • Sleeps 7
    • 3 King Beds
    More details
  • Superior Room

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Suite, 1 Bedroom (Richmond)

    Room amenities

    • Sleeps 5
    • 2 King Beds
    More details

About this area

London

Located in London's London City Centre neighborhood, The Soho Hotel, Firmdale Hotels is in the city center and near a metro station. The British Museum and Royal Opera House are notable landmarks, and the area's natural beauty can be seen at Russell Square and St. James Park. Traveling with kids? Make time for London Eye, or check out an event or a game at Emirates Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests love the hotel's central location.
Popular Location

What's nearby

  • Oxford Street - 2 min walk
  • Leicester Square - 7 min walk
  • Piccadilly Circus - 8 min walk
  • The British Museum - 11 min walk
  • National Gallery - 11 min walk

Getting around

  • Tottenham Court Road Underground Station - 7 min walk
  • London Charing Cross Station - 14 min walk
  • AirportHeathrow Airport (LHR) - 47 min drive

Restaurants

  • Refuel — 1 min walk
  • Imli Street — 3 min walk
  • Princi — 3 min walk
  • Yauatcha — 4 min walk
  • Mediterranean Cafe — 4 min walk
View in a map

About this property

The Soho Hotel, Firmdale Hotels

Family-friendly London hotel in London City Centre, walk to Oxford Street
This smoke-free hotel features a full-service spa, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and valet parking. All 96 individually decorated rooms provide free WiFi, free wired Internet, and iPod docks. Guests can enjoy deep soaking tubs, and other standard amenities include 24-hour room service, DVD players, and flat-screen TVs.
The Soho Hotel, Firmdale Hotels offers 96 accommodations with iPod docking stations and DVD players. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include minibars and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Temple Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 55 per day)
  • Offsite parking available (GBP 55 per day)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: GBP 27 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa

Family friendly

  • Babysitting/childcare (surcharge)
  • Cribs/infant beds (surcharge)
  • Dry cleaning service
  • DVD player
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish

Business services

  • Meeting rooms
  • Conference space (775 square feet)

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV
  • iPod dock

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3 PM - 3 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from December 31 2020 to February 24 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 66.0 per night
Cribs (infant beds) are available for GBP 66.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 27 per person (approximately)
  • Valet parking fee: GBP 55 per day
  • Nearby parking fee: GBP 55 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 66.0 per night
  • Rollaway bed fee: GBP 66.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Soho
Soho Hotel
The Soho Hotel London, England
Soho Hotel London
Soho Hotel Firmdale Hotels
Hotel Firmdale Hotels
Soho Firmdale Hotels
Firmdale Hotels
The Soho Hotel
The Soho Hotel, Firmdale Hotels Hotel
The Soho Hotel, Firmdale Hotels London
The Soho Hotel, Firmdale Hotels Hotel London

Frequently asked questions

Can I cancel my reservation for free at The Soho Hotel, Firmdale Hotels and receive a full refund?
Yes, The Soho Hotel, Firmdale Hotels offers free cancellation on select room rates, because flexibility matters! Please refer to The Soho Hotel, Firmdale Hotels cancellation policy on our site for more details about any exclusions or requirements.
Is The Soho Hotel, Firmdale Hotels pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Soho Hotel, Firmdale Hotels?
Valet parking is available for GBP 55 per day.
What time is check-in at The Soho Hotel, Firmdale Hotels?
Check-in is from 3 PM - 3 AM.
What time is check-out at The Soho Hotel, Firmdale Hotels?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is The Soho Hotel, Firmdale Hotels located?
This family-friendly London hotel is located in the entertainment district, within a 10-minute walk of Oxford Street, Piccadilly, and Leicester Square. Piccadilly Theatre and Piccadilly Circus are also within 10 minutes. Tottenham Court Road Underground Station is 7 minutes by foot and Leicester Square Underground Station is 8 minutes.
4.9
Exceptional
Rating 5 - Excellent. 549 out of 612 reviews
5 - Excellent 90%
Rating 4 - Good. 51 out of 612 reviews
4 - Good 8%
Rating 3 - Okay. 10 out of 612 reviews
3 - Okay 2%
Rating 2 - Poor. 2 out of 612 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 612 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

4.9/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury break
Great service, the staff went out of their way to make us feel safe, welcome and looked after.
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
As always fabulous - great service and lovely staff No bad points
Stayed 2 nights in Sep 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY HERE
This is by far and away the best hotel I've ever stayed at. Not only is it full of character and charm, the service is impeccable. But the best trait this hotel has - it's super clean. our room was immaculate, not just upon our arrival but throughout our stay as they check in to clean twice a day. Also, the rooms are large. I know Europe isnt known for large rooms, but these are a nice size. It can be expensive to stay here, but you can also find great deals often, so keep checking. we looked extensively across London for rooms, and in terms of value, proximity and service - the Soho hotel is it. It's centrally located, the room service was reasonable (dare I say inexpensive) and it's worth repeating that the service is simply outstanding.
Stayed 4 nights in Feb 2020

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