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The Park Hotel London – Avis

3.5 out of 5
The Park Hotel London
242 Pall Mall Street, London, ON

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 579 avis sur 1003." "
Note de 8 – Bien, d’après 255 avis sur 1003." "
Note de 6 – Acceptable, d’après 89 avis sur 1003." "
Note de 4 – Médiocre, d’après 46 avis sur 1003." "
Note de 2 – Terrible, d’après 34 avis sur 1003." "

8,8/10

Propreté

8,8/10

Service et personnel

8,2/10

Commodités

8,6/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Hélène

Séjour de 1 nuit en décembre 2023
Tarun ------- Guest Service Supervisor a répondu le 27 déc. 2023
Thank you for sharing this review of your recent stay with us, Helene! We appreciate the feedback, and look forward to your next visit!

10/10 – Excellent

CATHERINE

Séjour de 1 nuit en octobre 2022
Ryan Abreu --- Guest Service Manager a répondu le 23 mars 2023
Thank you for taking the time to review your stay with us, Catherine! We appreciate the feedback, and look forward to your next visit!

10/10 – Excellent

lise

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en août 2022

10/10 – Excellent

Maxime

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2022
Devin a répondu le 7 juill. 2022
Hello Maxime, Thank you for your feedback and for staying with us at the Park Hotel. We hope to see you again soon.

10/10 – Excellent

Joel

Séjour de 1 nuit en mai 2022

8/10 – Bien

Stéphane

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2021
Guest Services a répondu le 9 août 2021
Thanks for staying with us. We appreciate your feedback!

10/10 – Excellent

miras

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very good all
Séjour de 1 nuit en mai 2024
Ryan Abreu --- Guest Service Manager a répondu le 10 mai 2024
Thank you very much for taking the time to share this review from your recent stay with us, Miras! We really appreciate the feedback, and look forward to your next visit!

10/10 – Excellent

Daphne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Ryan Abreu --- Guest Service Manager a répondu le 6 mai 2024
Thank you for taking the time to share this great review from your recent stay with us, Daphne! We appreciate your feedback, and look forward to your next visit with us!

8/10 – Bien

Katherina

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was great
Séjour de 1 nuit en mars 2024
Ryan Abreu --- Guest Service Manager a répondu le 4 mai 2024
Thank you for taking the time to share this great review from your recent stay with us, Katherina! We appreciate your feedback, and look forward to your next visit with us!

10/10 – Excellent

Pankaj

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place to stay!
Séjour de 1 nuit en mai 2024
Ryan Abreu --- Guest Service Manager a répondu le 4 mai 2024
Thank you for taking the time to share this great review from your recent stay with us, Pankaj! We appreciate your feedback, and look forward to your next visit with us!

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Sharon

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent! our future go to hotel.
Séjour de 1 nuit en avril 2024
Ryan Abreu --- Guest Service Manager a répondu le 26 avr. 2024
Thank you for taking the time to share this great review from your recent stay with us, Sharon! We appreciate your feedback, and look forward to your next visit with us!

8/10 – Bien

Mike

Voyage de couple
Points forts : Propreté, service et personnel
The building is getting very run down. The roof was leaking in the hallway right in front of our room
Séjour de 1 nuit en avril 2024
Ryan Abreu --- Guest Service Manager a répondu le 23 avr. 2024
Hi Mike, we apologize for the inconvenience during your recent stay and that we are continuously improving our service. We appreciate your feedback and hopefully welcome you again. Have a nice day!

10/10 – Excellent

Nicole

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Ryan Abreu --- Guest Service Manager a répondu le 21 avr. 2024
Thank you very much for taking the time to share this great review from your recent stay with us, Nicole! We very much appreciate the feedback, and look forward to your next visit with us!

10/10 – Excellent

Robin

Séjour de 1 nuit en avril 2024
Ryan Abreu --- Guest Service Manager a répondu le 10 mai 2024
Thank you very much for taking the time to share this review from your recent stay with us, Robin! We really appreciate the feedback, and look forward to your next visit!

10/10 – Excellent

David

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Ryan Abreu --- Guest Service Manager a répondu le 8 mai 2024
Thank you very much for taking the time to share this review of your recent stay with us, David! We really appreciate the feedback, and look forward to your next visit!

10/10 – Excellent

Kelli

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Ryan Abreu --- Guest Service Manager a répondu le 19 avr. 2024
Thank you very much for taking the time to share this review from your recent stay with us,Kelli! We appreciate the feedback, and look forward to your next visit!

6/10 – Acceptable

Shelbi

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
We were woken up by the fire alarm with no explanation afterwards. House keeping tried to come into our room 3 times after the fire alarm but before check out also so definitely unimpressed to say the least but there’s only so much they have control over.
Séjour de 1 nuit en avril 2024
Ryan Abreu --- Guest Service Manager a répondu le 16 avr. 2024
Thank you for sharing this review from your stay with us, Shelbi! We appreciate the feedback, and look forward to your next visit. Our apologies for the fire alarm disturbance today. Also, for our housekeeping staff coming to your room prior to 12 noon. That is a common practice for us to check for departures, as some guests do leave before noon. In future, please use your do not disturb sign for a more restful experience.

10/10 – Excellent

Nicole

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was very clean and fairly modern. Our staff was comfortable and the free breakfast was nice to have.
Séjour de 1 nuit en avril 2024
Fernan Duque - Guest Service Supervisor a répondu le 15 avr. 2024
Thanks for staying with us. We appreciate your feedback!

6/10 – Acceptable

Sarah

Séjour de 2 nuits en avril 2024
Ryan Abreu --- Guest Service Manager a répondu le 15 avr. 2024
Thank you very much for taking the time to share this review from your recent stay with us,Sarah! We appreciate the feedback, and look forward to your next visit!

10/10 – Excellent

cynthia, Binbrook

Voyage en famille
Lovely hotel . Very convenient to dance venue and restaurants. Would definitely return and recommend .
Séjour de 2 nuits en avril 2024
Fernan Duque - Manager On Duty a répondu le 13 avr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Excellent

Andrea

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful customer service. Excellent suites and comfortable beds!
Séjour de 1 nuit en avril 2024
Ryan Abreu --- Guest Service Manager a répondu le 13 avr. 2024
Thank you very much for taking the time to share this review from your recent stay with, Andrea! We appreciate the feedback, and look forward to your next visit!

10/10 – Excellent

Kevin

Séjour de 1 nuit en avril 2024
Ryan Abreu --- Guest Service Manager a répondu le 3 mai 2024
Thank you for taking the time to share this great review from your recent stay with us, Kevin! We appreciate your feedback, and look forward to your next visit with us!

6/10 – Acceptable

Julie

Points forts : Propreté
Reallly disappointed in the gym situation Hours weren’t helpful . Not enough towels Room was nice.
Séjour de 1 nuit en avril 2024
Ryan Abreu --- Guest Service Manager a répondu le 9 avr. 2024
Thank you for sharing this review from your recent stay with us, Julie. Our apologies if the the 6am to 10pm gym hours didn't work with your schedule. We wish we could operate on a 24 hour basis, but as it is surrounded by guest rooms on the 2nd floor, we cannot due to noise disturbance. Hopefully we were also able to get you some more towels as needed. We appreciate the feedback, and look forward to your next visit!

8/10 – Bien

Nikki

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The VIP benefits were denied, stating a complimentary continental breakfast instead
Séjour de 1 nuit en mars 2024
Ryan Abreu --- Guest Service Manager a répondu le 5 avr. 2024
Thank you for taking the time to share this review from your recent stay with us, Nikki! We appreciate the feedback, and look forward to your next visit!

8/10 – Bien

Carmen

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room had a bad smell of cigarette smoke coming through the vents
Séjour de 1 nuit en avril 2024
Ryan Abreu --- Guest Service Manager a répondu le 5 avr. 2024
Thank you for taking the time to share this review from your recent stay with us, Carmen! We appreciate the feedback, and look forward to your next visit!

10/10 – Excellent

Garth

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good.
Séjour de 1 nuit en avril 2024
Ryan Abreu --- Guest Service Manager a répondu le 2 avr. 2024
Thank you for taking the time to share this review from your recent stay with us, Garth! We appreciate the feedback, and look forward to your next visit

8/10 – Bien

sherry

Séjour de 1 nuit en mars 2024
Ryan Abreu --- Guest Service Manager a répondu le 21 avr. 2024
Thank you very much for taking the time to share this review from your recent stay with us, Sherry! We appreciate the feedback, and look forward to your next visit with us!

8/10 – Bien

Josip

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Ryan Abreu --- Guest Service Manager a répondu le 2 avr. 2024
Thank you for taking the time to share this review from your recent stay with us, Josip! We appreciate the feedback, and look forward to your next visit

10/10 – Excellent

Andrew

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were great and the room was very jice
Séjour de 1 nuit en mars 2024
Ryan Abreu --- Guest Service Manager a répondu le 2 avr. 2024
Thank you for taking the time to share this review from your recent stay with us, Andrew! We appreciate the feedback, and look forward to your next visit

8/10 – Bien

Martin

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel was a bit tired however staff were excellent and hotel amenities were very good. Would stay again!
Séjour de 1 nuit en mars 2024
Ryan Abreu --- Guest Service Manager a répondu le 2 avr. 2024
Thank you for taking the time to share this review from your recent stay with us, Martin! We appreciate the feedback, and look forward to your next visit

10/10 – Excellent

Chelsea

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
Ryan Abreu --- Guest Service Manager a répondu le 2 avr. 2024
Thank you for taking the time to share this review from your recent stay with us, Chelsea! We appreciate the feedback, and look forward to your next visit

10/10 – Excellent

Kerry

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Ryan Abreu --- Guest Service Manager a répondu le 28 mars 2024
Thank you for taking the time to share this review from your recent stay with us, Kerry! We appreciate the feedback, and look forward to your next visit

8/10 – Bien

Peyman

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Spacious, modern, new and clean.
Séjour de 1 nuit en mars 2024
Ryan Abreu --- Guest Service Manager a répondu le 27 mars 2024
Thank you for taking the time to share this review from your recent stay with us, Susan! We appreciate the feedback, and look forward to your next visit

10/10 – Excellent

susan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Best of a bad bunch. I have stayed here previously. Unfortunately London Ontario does not have a great selection of choices but for my purposes of size of the room, comfort and amenities for one night was perfect!
Séjour de 1 nuit en mars 2024
Ryan Abreu --- Guest Service Manager a répondu le 25 mars 2024
Thank you for taking the time to share this review from your recent stay with us, Susan! We appreciate the feedback, and look forward to your next visit!

10/10 – Excellent

Stephanie

Séjour de 1 nuit en mars 2024
Ryan Abreu --- Guest Service Manager a répondu le 12 avr. 2024
Thank you very much for taking the time to share this review from your recent stay with, Stephanie! We appreciate the feedback, and look forward to your next visit!

8/10 – Bien

Hui

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This hotel is very clean. Great location, many restaurants around it.
Séjour de 2 nuits en mars 2024
Ryan Abreu --- Guest Service Manager a répondu le 22 mars 2024
Thank you for taking the time to share this review of your recent stay with us, Hui! We appreciate the feedback, and look forward to your next visit!

8/10 – Bien

Holly

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good value.
Séjour de 2 nuits en mars 2024
Ryan Abreu --- Guest Service Manager a répondu le 18 mars 2024
Thank you for taking the time to share this review of your recent stay with us, Holly! We appreciate the feedback, and look forward to your next visit!

10/10 – Excellent

Patricia

Séjour de 1 nuit en mars 2024
Ryan Abreu --- Guest Service Manager a répondu le 9 avr. 2024
Thank you very much for sharing this review from your recent stay with us, Patricia! We appreciate the feedback, and look forward to your next visit!

10/10 – Excellent

Peter

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great layout of the suite
Séjour de 1 nuit en mars 2024
Ryan Abreu --- Guest Service Manager a répondu le 17 mars 2024
Thank you sharing this review of your recent stay with us, Peter! We appreciate the feedback, and look forward to your next visit!

10/10 – Excellent

Rachael

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Traveled to London to visit friends for the weekend, and knew we would be arriving late. We decided to stay our first night at the Park. Check in was quick and easy, which I appreciated, arriving at 11pm with two small children. Within minutes we were parked in the secure underground garage, and up into our room. The room was clean, spacious, and quiet, and just what we needed. Would absolutely stay here again
Séjour de 1 nuit en mars 2024
Ryan Abreu --- Guest Service Manager a répondu le 17 mars 2024
Thank you for sharing this review of your recent stay with us, Rachael! We really appreciate all the feedback, and are very glad everything went so well for you! We look forward to your next visit!

8/10 – Bien

Catherine

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
will stay again
Séjour de 1 nuit en mars 2024
Ryan Abreu --- Guest Service Manager a répondu le 17 mars 2024
Thank you for sharing this review of your recent stay with us, Catherine! We appreciate the feedback, and look forward to your next visit!

8/10 – Bien

Jayne

Séjour de 2 nuits en mars 2024
Ryan Abreu --- Guest Service Manager a répondu le 2 avr. 2024
Thank you for taking the time to share this review from your recent stay with us, Jayne! We appreciate the feedback, and look forward to your next visit

10/10 – Excellent

Chris

Séjour de 2 nuits en février 2024
Ryan Abreu --- Guest Service Manager a répondu le 2 avr. 2024
Thank you for taking the time to share this review from your recent stay with us, Chris! We appreciate the feedback, and look forward to your next visit

10/10 – Excellent

roseanna

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean rooms, helpful staff
Séjour de 1 nuit en février 2024
Ryan Abreu --- Guest Service Manager a répondu le 12 mars 2024
Thank you for taking the time to share this review from your recent stay with us, Roseanna! We appreciate the feedback, and look forward to your next visit!

10/10 – Excellent

Victor

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
HOTEL COMFORTABLE. STAFF GREST NOISY AT 2 AM WHEN LOCAL BARS CLOSE AND PEOPLE BRING THEIR PARTY TO THE STREETS.
Séjour de 3 nuits en mars 2024
Ryan Abreu --- Guest Service Manager a répondu le 12 mars 2024
Thank you for taking the time to share this review from your recent stay with us, Victor! We appreciate the feedback, and look forward to your next visit!

10/10 – Excellent

DeJohn

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
You’re in the heart of London. A lot of people walking and talking and laughing. You’re a walk away from London’s Main Street. There is tons of food and parking just expect traffic around the hotel any time after 9pm on weekends.
Séjour de 1 nuit en mars 2024
Ryan Abreu --- Guest Service Manager a répondu le 12 mars 2024
Thank you for taking the time to share this review from your recent stay with us, DeJohn! We appreciate the feedback, and look forward to your next visit!

10/10 – Excellent

John

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
.
Séjour de 1 nuit en mars 2024
Ryan Abreu --- Guest Service Manager a répondu le 12 mars 2024
Thank you for taking the time to share this review from your recent stay with us, John! We appreciate the feedback, and look forward to your next visit!

10/10 – Excellent

Leigh

Séjour de 1 nuit en février 2024
Ryan Abreu --- Guest Service Manager a répondu le 22 mars 2024
Thank you for taking the time to share this review of your recent stay with us, Leigh! We appreciate the feedback, and look forward to your next visit!

10/10 – Excellent

Leanne

Séjour de 1 nuit en février 2024
Ryan Abreu --- Guest Service Manager a répondu le 22 mars 2024
Thank you for taking the time to share this review of your recent stay with us, Leanne! We appreciate the feedback, and look forward to your next visit!