Title: The Melville Hotel by Rokxy - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Melville Hotel by Rokxy - Kings Cross Hotel in London, near University of London ![Reception](https://images.trvl-media.com/lodging/7000000/6890000/6881200/6881153/2e4c5f17.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/7000000/6890000/6881200/6881153/7c261644.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Suite, Ensuite, Garden View](https://images.trvl-media.com/lodging/7000000/6890000/6881200/6881153/114bf570.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/7000000/6890000/6881200/6881153/3404eae4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/7000000/6890000/6881200/6881153/158ca468.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Melville Hotel by Rokxy - Kings Cross offers a quiet sanctuary in central London with its garden setting. Guests enjoy in-room WiFi, concierge assistance, luggage storage, and staff praised for their helpfulness. 6.6 ## Popular amenities - Pet-friendly - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=6881153&PinnedHotelID=6881153&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=6881153&PinnedHotelID=6881153&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=6881153&PinnedHotelID=6881153&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=6881153&PinnedHotelID=6881153&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6881153&PinnedHotelID=6881153&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6881153&PinnedHotelID=6881153&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6881153&PinnedHotelID=6881153&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6881153&PinnedHotelID=6881153&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Superior Double Room, Ensuite (No Window-Airconditioning)](https://images.trvl-media.com/lodging/7000000/6890000/6881200/6881153/7ac6c627.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Ensuite (No Window-Airconditioning) ### Highlights Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding Separate bedroom Private bathroom - 108 sq ft - Sleeps 1 - 1 Queen Bed ![Standard Double Room, Ensuite](https://images.trvl-media.com/lodging/7000000/6890000/6881200/6881153/5df6fad7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Ensuite ### Highlights Heating Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding Separate bedroom Private bathroom Hair dryer - 108 sq ft - Sleeps 2 - 1 Queen Bed ![Family Suite, Ensuite, Garden View](https://images.trvl-media.com/lodging/7000000/6890000/6881200/6881153/342821e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Ensuite, Garden View ### Highlights Heating Flat-screen TV Hypo-allergenic bedding Separate bedroom Premium bedding Blackout drapes/curtains Private bathroom Hair dryer - 237 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Queen Bed ![Superior Studio, Ensuite, Courtyard View](https://images.trvl-media.com/lodging/7000000/6890000/6881200/6881153/584618c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio, Ensuite, Courtyard View ### Highlights Heating Refrigerator Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding Separate bedroom Private bathroom - 269 sq ft - Sleeps 4 - 2 King Beds ![Apartment, Ensuite (Garden Flat 5 + Kitchen +)](https://images.trvl-media.com/lodging/7000000/6890000/6881200/6881153/3d2cbe85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, Ensuite (Garden Flat 5 + Kitchen +) ### Highlights Heating Kitchen Refrigerator Flat-screen TV Hypo-allergenic bedding Premium bedding Memory foam bed Separate bedroom - 350 sq ft - 1 bedroom - Sleeps 5 - 2 Double Beds and 1 Twin Bed ![Basic Single Room, Ensuite, Garden View (Tiny)](https://images.trvl-media.com/lodging/7000000/6890000/6881200/6881153/dbe2ac8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room, Ensuite, Garden View (Tiny) ### Highlights Deck/patio Heating Flat-screen TV Hypo-allergenic bedding Premium bedding Blackout drapes/curtains Separate bedroom Private bathroom - 65 sq ft - 1 bedroom - Sleeps 1 - 1 Twin Bed ![1 bedroom, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6890000/6881200/6881153/718cc9bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room, Ensuite ### Highlights Heating Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Memory foam bed Separate bedroom Private bathroom Hair dryer - 194 sq ft - Sleeps 4 - 1 Queen Bed and 1 Large Twin Sofa Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/5700/5627/fed654e5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Thistle London Piccadilly London City Centre - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Melville-Hotel-By-Rokxy-Kings-Cross.h6881153.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Melville-Hotel-By-Rokxy-Kings-Cross.h6881153.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.52903%2C-0.12272&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TezxzKukvWwGuc7qUO0IJrLQJtE=) 38-39 Argyle Square, London, England, WC1G 8Hl #### What's nearby - University of London - 12 min walk - 1.0 km - Big Ben - 10 min drive - 3.7 km - London Bridge - 10 min drive - 4.1 km - Tower of London - 11 min drive - 4.4 km - Buckingham Palace - 12 min drive - 4.3 km #### Getting around - King's Cross & St. Pancras Underground Station - 3 min walk - London (QQK-King's Cross Train Station) - 4 min walk - London City Airport (LCY) - 42 min drive #### Restaurants - ‪McDonald's - ‬3 min walk - ‪Costa Coffee - ‬2 min walk - ‪Burger King - ‬2 min walk - ‪Five Guys - ‬4 min walk - ‪The Standard Rooftop - ‬2 min walk ## About this property ### The Melville Hotel by Rokxy - Kings Cross Hotel near University of London Located close to Madame Tussauds Wax Museum and London Dungeon, The Melville Hotel by Rokxy - Kings Cross provides a garden. Stay connected with free in-room WiFi. Additional perks include: - Express check-out, express check-in, and concierge services - Tour/ticket assistance, a front-desk safe, and smoke-free premises - Luggage storage - Guest reviews speak highly of the helpful staff Room features All guestrooms at The Melville Hotel by Rokxy - Kings Cross feature comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi. Extra amenities include: - Bathrooms with showers and free toiletries - Electric kettles, heating, and housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/6000000/5180000/5173600/5173526/73fce471.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Point A Hotel London Kings Cross – St Pancras London City Centre - Free WiFi - Air conditioning - Breakfast available - Bar 8.4 Very good 2,427 reviews CA $139 CA $167 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=5173526&PinnedHotelID=5173526&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2540000/2538000/2537960/5f2eb3f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kings Cross Inn Hotel London City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 6.8 1,638 reviews CA $143 CA $172 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=2537960&PinnedHotelID=2537960&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1620000/1614000/1613992/e5766c11.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### St Athans Hotel London City Centre - 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Free WiFi - Room service - Housekeeping 7.6 Good 981 reviews CA $155 CA $186 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=888435&PinnedHotelID=888435&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (on request) - Tour and ticket assistance ### Outdoors - Garden ### Accessibility - No elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV ### Food and drink - Coffee/tea maker - Electric kettle ### More - Heating - Iron/ironing board on request - Laptop workspace ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in fee: GBP 25 Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Late check-out subject to availability Late check-out fee: GBP 25 Express check-out available ### Special check-in instructions The front desk is open daily from 6:00 AM - midnight Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours Prior to arrival, you must complete online registration via a secure link ### Access methods Front desk (limited hours), smart lock ### Pets Pets allowed for an extra charge of GBP 20 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: GBP 20 per pet, per stay - Service animals are exempt from fees - Early check-in fee: GBP 25 (subject to availability) - Late check-out fee: GBP 25 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Melville Melville Hotel London Melville London Sea Containers London Hotel Sea Containers Hotel The Melville Hotel Melville hotel The Melville Hotel Kings Cross The Melville Rooms Suites London The Melville Hotel by Rokxy Kings Cross The Melville Hotel by Rokxy - Kings Cross Hotel The Melville Hotel by Rokxy - Kings Cross London The Melville Hotel by Rokxy - Kings Cross Hotel London ## Frequently asked questions ### Is The Melville Hotel by Rokxy - Kings Cross pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of GBP 20 per pet, per stay. Service animals are exempt from fees. ### How much does it cost to stay at The Melville Hotel by Rokxy - Kings Cross? > As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at The Melville Hotel by Rokxy - Kings Cross on Nov 9, 2025 start from CA $138.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/London-Hotels-The-Melville-Hotel-By-Rokxy-Kings-Cross.h6881153.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at The Melville Hotel by Rokxy - Kings Cross? > This property doesn't offer parking. ### What time is check-in at The Melville Hotel by Rokxy - Kings Cross? > Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 25 (subject to availability). ### What time is check-out at The Melville Hotel by Rokxy - Kings Cross? > Check-out is at 11 AM. Late check-out is available for GBP 25 (subject to availability). ### Where is The Melville Hotel by Rokxy - Kings Cross located? > Located in London City Centre, this hotel is 0.7 mi (1.1 km) from University of London and within 3 mi (5 km) of Madame Tussauds Wax Museum and London Dungeon. Big Ben and Buckingham Palace are also within 3 mi (5 km). King's Cross & St. Pancras Underground Station and London (QQK-King's Cross Train Station) are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Melville Hotel by Rokxy - Kings Cross Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 61 8 - Good 84 6 - Okay 88 4 - Poor 50 2 - Terrible 41 ### 6.8/10 Cleanliness ### 7.0/10 Staff & service ### 5.8/10 Amenities ### 6.2/10 Property conditions & facilities ### 6.4/10 Eco-friendliness ### 8/10 Good #### Kate Apr 19, 2025 Liked: Cleanliness, staff & service Good base right near to kings cross, the guys were really friendly. We found some other residents quite noisy but this is no fault of the hotel. Room had everything needed. Were able to leave bags on check out to pick up later, really helpful. ##### Kate Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Ashley Sep 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Place was unique, staff was amazing and so polite and went out there way to help. Would definitely be staying here everytime i go to london. ##### Ashley Stayed 1 night in Aug 2024 ### 8/10 Good #### Melissa Dec 29, 2024 Liked: Staff & service #### Good basic hotel near kings cross Good stay, they could do with some coat hooks in the room or some hanging space! Had all the basic amenities covered, and were very helpful when required. ##### Melissa Stayed 2 nights in Dec 2024 ### 6/10 Okay #### gary Oct 12, 2024 Liked: Cleanliness, staff & service Disliked: Amenities Small room ##### gary Stayed 1 night in Oct 2024 ### 8/10 Good #### Luke Oct 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Business stay A little bit noisy and shower was cold but couldn’t find anyone to help fix it. Modern decor and easy to find/check in. Clean and comfortable just a pity about the above. ##### Luke Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Giovanna Nov 14, 2024 Liked: Staff & service, amenities, property conditions & facilities What a warm welcome from Front of House! My bag was whisked to my first-floor room with a wonderful view of the garden square. Everything was spotlessly clean, the room has some quirky rather engrossing art, the shower was good and strong ... can recommend the Melville for anyone who fancies a night or three in a really good part of town. ##### Giovanna Stayed 2 nights in Nov 2024 ### 8/10 Good #### Joe Sep 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities major building work nearby. Seemed to be a large group of men congregating regularly during the day in the small park next to the hotel. Could be intimidating for some people. Hotel itself very nice, with pleasant staff.. ##### Joe Stayed 2 nights in Sep 2024 ### 4/10 Poor #### Daniel Feb 28, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Disappointed This was a disappointing hotel as I thought the Roxy chain are high end in other city’s! The bed was only just better than a camp bed, the shower had mould, and I was not making a coffee after looking at the kettle! I stopped at a hotel the other side of the park for the same money and would stop at that one instead! ##### Daniel Stayed 1 night in Feb 2025 ### 8/10 Good #### Lynn May 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay. A very pleasant experience, help with our bags ( no lift). Offer to store bags after checkout. Good all around. ##### Lynn Stayed 2 nights in May 2024 ### 8/10 Good #### Verified traveller Nov 8, 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Adequate The hotel was sufficient for a single night but the room was very small and up a very narrow flight of steps. The door to the bathroom stuck on the floor making it difficult to get the door open or closed. ##### Verified traveller Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Verified traveller Feb 21, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Avoid like plague Awful. Black mould everywhere. Door had been stripped of security lock and fitted with what looked like a child’s toy with only one locking point. Damp everywhere. Not even a bin that stays closed, aerating the place with whatever you’ve had to throw away. Not suitable for children. ![](https://a.travel-assets.com/ugc/hotel-reviews/6CDCEF1B89C3CCC909AB13C5796632AE2822175A1740162002795.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C4166E0EBC7CC5D943D087EFD21661ABDFCC1F871740162002645.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3A208FBA85D2A0DECEE3DA2E60D406440D437AE41740162002044.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2D50D14D4251F485D11B1E77B728DB6F33F495541740162083383.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Feb 2025 ### 6/10 Okay #### Adrian Jun 23, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The room was tired, paint work was chipped on the wall, the shower doors did not close and the shutters had slats missing The staff and comunucations was very good and they advised that they are hoping to complete renovations soon ##### Adrian Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Jack Nov 29, 2023 Liked: Staff & service Nice enough property. Room on the small side and the bathroom average. Value for money wasn’t great ##### Jack Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Sarah Aug 11, 2022 Liked: Cleanliness, staff & service, property conditions & facilities My room was a little concrete pod, for lack of a better word. It was not attached to another room, so very quiet. To get to it, i had to unlock the front door of the building, go out back, and unlock my room, so i felt safe there, too. The hotel was also convenient to the Tube, BritRail, a Hop On Hop Off Tours stop, bus stops, dining, etc. I was very pleased. ##### Sarah Stayed 3 nights in Aug 2022 ### 6/10 Okay #### Joseph Jun 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice staff. Clean room. People yelled a d talked all night in the park. Right outside the window. They played music. Police were heard thru out the night. Not good for sleeping ##### Joseph Stayed 1 night in Jun 2023 ### 6/10 Okay #### Tonia Oct 18, 2022 Liked: Staff & service Disliked: Amenities, property conditions & facilities The concierge recognized us as we entered and exited the property. They were very friendly. However the fixing for the room were not up to standards. They had only bath towels the curtains were broken. The bathroom was small and reminded me of an airplane bathroom. It was not a king sized bed. ##### Tonia Stayed 3 nights in Oct 2022 ### 6/10 Okay #### Nancy Mar 1, 2024 Liked: Staff & service Disliked: Property conditions & facilities #### Great staff but rooms need some work The team at the hotel were excellent and very helpful but the condition of the rooms and bathrooms is not great, the images on the site are a bit misleading. It was quite difficult to get the shower to run hot and the first room we were shown had the curtains falling off. The staff were really helpful though and changed us to another room, can’t fault the service at all. Unfortunately the pleasant green square you see outside when you look on the map is currently a building site with excavations taking place which is noisy during the day too. ##### Nancy Stayed 2 nights in Feb 2024 ### 4/10 Poor #### andrew Dec 17, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### I'd look elsewhere Its possible there are some decent rooms in this hotel. Mine wasnt one of them. Reception was nice and staff seemed friendly enough. Room was in poor condition with a smashed plug socket, wallpaper hanging off, bathroom very small and no shower curtain so everywhere got soaked when you took a shower. Metal camp bed looking thing with a cheap matress and 2 very thin pillows. I dont like writing poor reviews as ive run businesses in hospitality and i know how reviews affect business. But this wasnt a particularly pleasant stay unfortunately and one id not look to repeat. ##### andrew Stayed 2 nights in Dec 2023 ### 2/10 Terrible #### Kelley Jan 8, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nope don’t do it First off I called before booking ask if it had electric parking. They said yes not far. I booked it. Electric charger doesn’t work and the guy said it’s not there problem. I understand that put pull that off your web page and not tell people it’s available when it’s not. Another thing the bath room smelled so bad from the moment you stepped in the “family” room. It was awful. Front desk gave me a air freshener spray. Hands down DO NOT BOOK. There are other great hotels around. ##### Kelley Stayed 1 night in Jan 2023 ### 8/10 Good #### Stacey Jul 11, 2024 Liked: Cleanliness, room comfort Disliked: Staff & service I requested extra blanket and pillow but when I asked at desk they were just telling me Hôtel is full. Eventually I got an extra pillow- I also asked about an adapter and was told just bit one because people don’t return them. How about u put a pending charge on my account and when o return it you take back the charge? Many hotels in Canada do this type of thing for tv etc Also speaking of tv the connection was spotty. We tried to fix it and unplugged it and re plugged it as it said on tv to do- Also we were told water maybe best to buy. A complimentary bottle would have been great. The coffee machine was great! I recommend putting bigger cups beside it as the small glass ones overflowed. I did find bigger ones in the cupboard. Over all ok I guess for one night close to the station. ##### Stacey Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Shu Hei Janice Oct 31, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities A family with 3 adults staying for 3 nights. 1.Shallow and smaller then A4 paper basin, water splash all over your body. 2.I tried to remove the bath mat as I not get use to it, shocked to uncover the shower floor was broken. The mat was deliberately used for covering it up. Hair all stuck on the mat. 3.Table with a cup of coffee and an ashtray full of cigarettes in the front yard during check in, disgusting. 4.Broken lightbulb on the front yard floor, no fixing. 5.Light outside the entrance door covered with spiderweb. 6.No toilet paper and paper roll holder. 7.1 floor towel and 3 big towels on the first night. Host reluctantly gave us 3 more towels on the second night upon requests and specifying he will NOT provide us any more towels. I felt so bad begging for towels. One of the towels gave us on the second night were stained, disgusting. Description of the hotel amenities is cheating, please specify towels only available on the first day ONLY. 8.Sofa and chair with yellow stains. potato chips found on the sofa and the floor, clearly no/rough cleaning or sanitzing work. 9.We got 5 hangers, 3 of them were from fitting room with logos and printed size labels.Crazy. 10.I travelled with parents age 65 , I deliberately asked the host for the no of stairs. They said my room is on the G/F with just 3 steps, omitting the up and downstairs along the corridor. I knew your staff are willing to help on luggages, but a genuine answer to my query is a matter of honesty that I concern. ##### Shu Hei Janice ### 4/10 Poor #### Helen Nov 6, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Dreckig, absolut in die Jahre gekommen, feucht ##### Helen Stayed 2 nights in Nov 2025 ### 8/10 Good #### Alan Oct 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities No complaints. Decent value compared with any of the big chain 3 star places nearby. Room was comfortable and staff were great. Just what I need for a quick overnight trip for work. ##### Alan Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Liana Sep 26, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Expedia forgot to mention that this building doesn’t have a lift. We received a room at the 3rd floor taking very steep and narrow stairs. No chance to escape a fire,God forbid! The room is very small, the heating didn’t work so we had to use the hairdryer to heat the room and it smell terrible of chlorine. If you have a certain age or reduce mobility do not book this hotel ##### Liana Stayed 1 night in Sep 2025 ### 6/10 Okay #### Helen Aug 25, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Down side: One of the double beds was a broken camp bed. Broken window in the room. Shared patio which we didn’t know before we went and it was filthy, cigarette bits etc. no coffee in the room. Overall a but random. Up side: Staff were really helpful. Great location for Kings Cross. No coffee provided in the room or reception Okay for one night. I wouldn’t have wanted to stay longer sadly. ![](https://a.travel-assets.com/ugc/hotel-reviews/39727af5-17cc-4578-9aa7-bd16f8b2009e-1756098641113.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/66582ad8-d928-4659-9a19-af346f6cee6a-1756098640734.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5af268b0-5cab-4ae9-9c32-5683472dff5c-1756098638777.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f9e544f0-eacc-4673-89ab-d52b732cf213-1756098641101.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Helen Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.ca/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Staycity London Dalston](https://www.expedia.ca/London-Hotels-Kingsland-Locke.h57227439.Hotel-Information) > > [ibis London Earls Court](https://www.expedia.ca/London-Hotels-Ibis-London-Earls-Court.h14264.Hotel-Information) > > [Crowne Plaza London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Crowne-Plaza-London-Heathrow-T4.h22334825.Hotel-Information) > > [London Heathrow Marriott Hotel](https://www.expedia.ca/London-Hotels-London-Heathrow-Marriott-Hotel.h438504.Hotel-Information) > > [ibis London Heathrow Airport](https://www.expedia.ca/London-Hotels-Ibis-London-Heathrow-Airport.h16754.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.ca/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [Danubius Hotel Regents Park](https://www.expedia.ca/London-Hotels-Danubius-Hotel-Regents-Park.h26085.Hotel-Information) > > [Hyatt Place London Heathrow Airport](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-Heathrow-Airport.h1716953.Hotel-Information) > > [Ibis budget London Heathrow Central](https://www.expedia.ca/London-Hotels-Ibis-Budget-London-Heathrow-Central.h72386009.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [The Stratford, Autograph Collection](https://www.expedia.ca/London-Hotels-The-Stratford-Hotel-London.h31325464.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.ca/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.ca/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information) > > [Hampton by Hilton London City](https://www.expedia.ca/London-Hotels-Arbor-City-Hotel.h201127.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.ca/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [MOXY London Heathrow Airport](https://www.expedia.ca/London-Hotels-MOXY-London-Heathrow-Airport.h20463397.Hotel-Information) > > [Holiday Inn London Heathrow - Bath Road by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Heathrow-Bath-Road.h25727547.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.ca/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Mama Shelter London - Shoreditch](https://www.expedia.ca/London-Hotels-Mama-Shelter-London-Shoreditch.h1886693.Hotel-Information) > > [DoubleTree by Hilton London - Docklands Riverside](https://www.expedia.ca/London-Hotels-DoubleTree-By-Hilton-London-Docklands-Riverside.h2456.Hotel-Information) > > [Stamford Bridge Hotel London](https://www.expedia.ca/London-Hotels-Stamford-Bridge-Hotel.h65802.Hotel-Information) > > [Holiday Inn Express London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-Express-London-Heathrow-T4.h22336089.Hotel-Information) > > [Hyatt Place London City East](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-City-East.h60903297.Hotel-Information) > > [Hilton London Canary Wharf](https://www.expedia.ca/London-Hotels-Hilton-London-Canary-Wharf.h1457899.Hotel-Information) > > [Radisson RED Hotel London Heathrow](https://www.expedia.ca/London-Hotels-Radisson-RED-Hotel-London-Heathrow.h46218383.Hotel-Information) > > [Four Points Flex by Sheraton London Shoreditch East](https://www.expedia.ca/London-Hotels-The-East-London-Hotel.h27372440.Hotel-Information) > > [Novotel London West](https://www.expedia.ca/London-Hotels-Novotel-London-West.h17246.Hotel-Information)