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Reviews of The Firs Lodge

3 out of 5
The Firs Lodge
289 Bath Road, Hounslow, England

Reviews

7.8

Good

Rating 10 - Excellent. 43 out of 156 reviews" "
Rating 8 - Good. 69 out of 156 reviews" "
Rating 6 - Okay. 28 out of 156 reviews" "
Rating 4 - Poor. 12 out of 156 reviews" "
Rating 2 - Terrible. 4 out of 156 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 1 night in Mar 2020

8/10 Good

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for Heathrow & good price.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was a short walk from the tube station, and only 2 stops away from the Heathrow airport. The convenience was nice. The building is very old, under control seduction, dirty, and quite smelly. When we got our room, it had a very strong perfume odor. We aired it out since we could barely breathe in there, and afterwards it smelled of cigarettes. It was dirty and most of the outlets did not work. The staff was very nice and the breakfast was good.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant enough, what you would expect for the price
Stayed 1 night in Nov 2019

4/10 Poor

Mark

Business traveller
Disliked: Property conditions & facilities
Not what it seem’s!
This hotel is like stepping back to the 70’s! It advertises as having a restaurant,but it hasn’t operated for a while now apparently.No food available at this hotel. It is a VERY tired hotel,I wouldn’t stay there again.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful even though they were decorating downstairs the service and breakfast was excellent.
Stayed 1 night in Nov 2019

6/10 Okay

Kay

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Clean but noisy
Whilst the bedroom was spotlessly clean, there was building work going on rifgr into tge night in the di ning room which was next to our room. I coukd clearly hear the person in the next bedroom to us snoring all night and the staff were chatting so loudly to each other you had no hooe if sleeping after 6am. Full English bearkfast consusted of bacon eggs beans 1sasauge and toast , this was lovely and hot. Overall, we had a vwry disappointing stay.
Stayed 1 night in Oct 2019

10/10 Excellent

gordon

Stayed 1 night in Oct 2019

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people
The management at the firs were very helpful,
Stayed 4 nights in Sep 2019

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good until the last night of our stay when a mouse got into the bread we had for making on the road traveling. I believe that the remodeling may have pushed them away from the kitchen
Stayed 2 nights in Sep 2019

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great staff. Good value. Good location for London.
Stayed 5 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not Great
Heard loud banging until late into the night which kept me awake and when I went down for breakfast next morning, saw that it was because they were doing maintenance on the hotel (at 11 o'clock at night!!). Was woken up at 6 o'clock in the morning by what sounded like a small animal in my room (however didn't find anything). My room was next to the roadside and could hear every single noise outside. Will definitely not be staying here again.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were updated and clean. There were a lot of steps to go up with suitcases. The staff was great. The outside needs updating.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Very good for working with flights around Heathrow, however with an early start, we could hear a lot of banging in the early hours from other guests. The rooms were good and as expected. Staff helpful.
Stayed 1 night in Aug 2019

4/10 Poor

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fawlty Towers Like But Not Funny
Very average place for the price. Room was not air conditioned, tiny bathroom. A bit like fawlty towers if you know the show.
Stayed 1 night in Aug 2019

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
There was confusion about pay with hotels.com having taken payment and then I had to pay again at the hotel. Do check this out before you book this hotel. No air-conditioning. Clean, comfortable and free parking. Bit noisy in the morning.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Bed and Breakfast
Have stayed here many times and found it to maintain the service to a high standard on every visit. This was my second visit this year
Stayed 2 nights in Jul 2019

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Clean place,parking available. Felt there was a bit of dust in the room but will admit that I m quite allergy prone and sensitive . Garden at back that can be accessed .
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

It was ok - expensive for what it was but Wimbledon was on
Stayed 1 night in Jul 2019

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at the firs lodge, hounslow
We had such an amazing time here. The staff were so friendly and nothing was too much trouble. They helped us with finding great places to eat within walking distance and booked us taxis for when we needed them. The room and breakfast was lovely. The staff were so welcoming and invited us back for a cuppa after our meeting before going home. Highly recommend this hotel. And next time we're in the area we will certainly be staying here again. 5 stars, absolutely fabulous
Stayed 1 night in Jul 2019
Response from CHAN on Jul 5, 2019
THANKS FOR YOUR FEEDBACK, HOPE TO SEE YOU AGAIN, THANK YOU FIRS LODGE

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Very friendly
The staff is friendly, helpful and accommodating. Location is conveniently close to Heathrow by an Underground station. Did not get 5 stars because the infrastructure is older, (i.e. old carpet and creaky floors). They are renovating, so this problem might be resolved soon.
Stayed 2 nights in Jun 2019

2/10 Terrible

Ian

Disliked: Staff & service, room comfort
Don’t chance it
Hope when anyone else goes here they are not still doing building work next to your room that went on until midnight totally unacceptable then in the morning no power and had to go to another room for a shower yet again totally unacceptable would not stay here again
Stayed 2 nights in Jun 2019

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great simple and friendly offering
Close enough to walk to Twickenham Stadium. A 40 min walk. At first wasn't sure what it was going to be like but turned out to be perfect short stay place.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met on the carpark by a member of staff. Free glass of orange whilst checking in. Nice clean tidy room looking out onto garden. Excellent place to stay when visiting london. Only 5 mins walk from the tube station. Will definitely use again.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and helpful people. Close to all amenities and Twickenham. Rooms are clean and bottles of water with tea and coffee. However, rooms are not soundproofed and very easy to hear noise from outside.
Stayed 1 night in Jun 2019

2/10 Terrible

Glenn

Disliked: Cleanliness, staff & service
There booked our room out so we had to find another hotel
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for a base to go to Twickenham to watch the Premier Cup Final. Good stay and personnel were very helpful and friendly.
Stayed 1 night in Jun 2019

8/10 Good

Dong yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly stuff . Very Clean . Good value
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall it was okay and convenient. Staff was friendly but breakfast was short and started late
Stayed 2 nights in Apr 2019

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Saiyed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Firs
Nice bed & breakfast compact with all necessary room amenities. Friendly staff.
Stayed 1 night in Mar 2019

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Could be better!
Shower had black mold, but good pressure and was hot, unpleasant smell permitted everywhere. Bedding was all synthetic. Mattress lumpy. Didn't sleep very well. Staff helpful and friendly.
Stayed 1 night in Feb 2019

8/10 Good

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected, very acceptable
We needed an affordable place to stay near an underground station and not far from Heathrow.. this fit the bill. The staff are very nice and helpful and friendly, the rooms were fine, what we expected and as shown on the pictures on the website. The cooked breakfast was very good. There are a few Curry restaurants within walking distance and an off-license shop for odds and ends. Bought a day pass on the underground, travelled into London for sightseeing and then back at night to sleep and all that worked out as we planned so probably will do it again next time I travel out this way.
Stayed 2 nights in Dec 2018

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay near airport and tube.
Very happy with everything about our stay. Slightly odd the sink outside of the bathroom. Breakfast was excellent.
Stayed 1 night in Nov 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for value
Excellent standard of Bed and Breakfast. always have a good sleep and a good breakfast to start the day
Stayed 2 nights in Nov 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
S good place to stay
Have been to the Firs lodge several times before. My stay as usual was comfortable and quiet. Very good B&B
Stayed 2 nights in Nov 2018

6/10 Okay

sandra

Disliked: Cleanliness, room comfort
I felt walls, fixtures, bathroom fan need a good cleaning. Convenient for getting to Heathrow. Easy to find.
Stayed 1 night in Oct 2018

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Reddeppa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Served the purpose for one night stay. Walking distance from Hounslow West on Piccadilly line.
Stayed 1 night in Sep 2018

6/10 Okay

b, Toronto

Liked: Cleanliness, staff & service
Everything was okay and the breakfast is very good, but if you are on the ground floor it can noisy with people going outside at all hours to smoke in the garden. Staff very good and friendly.
Stayed 2 nights in Sep 2018

8/10 Good

Mohammad, UK

Liked: Staff & service, room comfort
Good value for money
Only 5 min walk from the Underground train linking London to Heathrow airport. Reasonably good facilities within the budget. Overall, good experience.
Stayed 7 nights in Sep 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

John&Judy, Anchorage, Alaska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Firs Lodge isn't a 'Ritz Carlton', but doesn't pretend to be, nor isn't priced like one either. A good, solid and clean place for lodging with a friendly and helpful staff who, when asked, were very helpful and accommodating. My wife and I are very happy we chose Firs Lodge for our stay awaiting a late departure at Heathrow the following day.
Stayed 1 night in Jul 2018