Title: The Dilly (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=21538&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Dilly Travelers wake up to a delicious breakfast before stepping out to explore London's iconic landmarks, all conveniently located near this central accommodation ## Photo gallery for The Dilly ![Superior Room, 2 Double Beds - The Dilly (London)](https://images.trvl-media.com/lodging/1000000/30000/21600/21538/23222ed8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; Indian cuisine - The Dilly (London)](https://images.trvl-media.com/lodging/1000000/30000/21600/21538/5120df7f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; Indian cuisine - The Dilly (London)](https://images.trvl-media.com/lodging/1000000/30000/21600/21538/c27a077b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - The Dilly (London)](https://images.trvl-media.com/lodging/1000000/30000/21600/21538/2fa85e39.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Pool - The Dilly (London)](https://images.trvl-media.com/lodging/1000000/30000/21600/21538/4fbc8de1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of London, The Dilly offers a luxurious retreat near Piccadilly Circus and Trafalgar Square. Enjoy breakfast at The Terrace On Piccadilly, stay active with racquetball/squash or unwind at the health club. With multilingual staff and tour/ticket assistance available, previous guests rave about the helpful service and proximity to shopping. ## Reviews 8.0 Very good ## Popular amenities - Pet friendly - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=21538&PinnedHotelID=21538&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=21538&PinnedHotelID=21538&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=21538&PinnedHotelID=21538&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=21538&PinnedHotelID=21538&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=21538&PinnedHotelID=21538&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=21538&PinnedHotelID=21538&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=21538&PinnedHotelID=21538&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=21538&PinnedHotelID=21538&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Standard Room, 1 Double Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/21600/21538/w5385h3102x0y0-55f7d935.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 7.6 Good 13 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Shower/tub combination Private bathroom Bathrobes - 194 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room, 1 King Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/21600/21538/38b1d1f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.6 Excellent 33 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Shower/tub combination Private bathroom Bathrobes - 248 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite ![Suite](https://images.trvl-media.com/lodging/1000000/30000/21600/21538/62c54da3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Separate bedroom Shower/tub combination Private bathroom - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Double Room ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/21600/21538/w5385h3102x0y0-55f7d935.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 7.6 Good 15 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Shower/tub combination Private bathroom Bathrobes - 248 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Twin Room ![Superior Twin Room](https://images.trvl-media.com/lodging/1000000/30000/21600/21538/019bd435.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 8.2 Very good 21 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Shower/tub combination Private bathroom Bathrobes - 248 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Superior Room, 2 Double Beds ![Superior Room, 2 Double Beds](https://images.trvl-media.com/lodging/1000000/30000/21600/21538/2f0e913b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds 8.0 Very good 15 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Shower/tub combination Private bathroom Bathrobes - 323 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Executive Room, 1 King Bed ![Executive Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/30000/21600/21538/433432ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed 7.6 Good 4 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Shower/tub combination Private bathroom Bathrobes - 291 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/1000000/30000/21600/21538/fcef6c6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 8.0 Very good 7 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Separate bedroom Shower/tub combination Private bathroom - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Dilly.h21538.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Dilly.h21538.Hotel-Information) ## About the area In the entertainment district, The Dilly is in London City Centre, a walkable area in London with great shopping. The area's natural beauty can be seen at Hyde Park and Thames River, while The British Museum and Royal Albert Hall are cultural highlights. London Eye and Madame Tussauds Wax Museum are not to be missed. Guests love the hotel's location for the sightseeing. [Visit our London travel guide](https://www.expedia.ca/London.dx178279) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.50928%2C-0.13614&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3CuHpLBcJOWHRzYPhM8HSB47GEg=) 21 Piccadilly, London, England, W1J 0BH ### What's nearby - Piccadilly \- 1 min walk \- 0.0 km - Regent Street \- 1 min walk \- 0.1 km - Piccadilly Circus \- 2 min walk \- 0.2 km - Leicester Square \- 6 min walk \- 0.5 km - Trafalgar Square \- 8 min walk \- 0.7 km ### Getting around - Piccadilly Circus Underground Station - 2 min walk - Charing Cross Station - 13 min walk - London City Airport (LCY) - 43 min drive ### Restaurants - ‪Cakes & Bubbles - ‬1 min walk - ‪Caffè Concerto - ‬2 min walk - ‪Hawksmoor Air Street - ‬1 min walk - ‪Terrace at The Dilly - ‬1 min walk - ‪Joe & the Juice - ‬1 min walk ## About this property ### The Dilly Luxury hotel near Piccadilly Circus A short walk from Leicester Square and Trafalgar Square, The Dilly provides dry cleaning/laundry services, car rentals on site, and 2 bars. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Indian cuisine. Enjoy the health club, as well as activities like racquetball/squash. In addition to a business center, guests can connect to free in-room WiFi. Other perks include: - Full breakfast (surcharge), express check-in, and a porter/bellhop - Tour/ticket assistance, 6 meeting rooms, and a ballroom - A front-desk safe, multilingual staff, and concierge services - Guest reviews give top marks for the breakfast, helpful staff, and proximity to shopping Room features All 283 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Guest reviews speak positively of the clean, spacious rooms at the property. More conveniences in all rooms include: - Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds - Bathrooms with shower/tub combinations and hair dryers - 42-inch flat-screen TVs with satellite channels - Electric kettles, daily housekeeping, and desks ## Similar properties ![Breakfast, lunch, dinner served; Mexican cuisine ](https://images.trvl-media.com/lodging/1000000/20000/16200/16150/39a8b215.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel, London Leicester Square London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 1,003 reviews CA $329 CA $395 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=16150&PinnedHotelID=16150&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 2 Bedrooms, Terrace | Living room](https://images.trvl-media.com/lodging/1000000/10000/7700/7606/0ab8d15f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The May Fair, A Radisson Collection Hotel, Mayfair London London City Centre - Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,002 reviews CA $433 CA $520 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=7606&PinnedHotelID=7606&HadPinnedHotel=true®ionId=-1&adults=2) ![Penthouse (London Eye View)](https://images.trvl-media.com/lodging/1000000/480000/470900/470865/bda072e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### St Martins Lane London, a Morgans Originals hotel London City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,000 reviews CA $407 CA $489 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=470865&PinnedHotelID=470865&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/13900/13891/993da75f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Cavendish London London City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,387 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=13891&PinnedHotelID=13891&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/10000/5700/5627/7db7f23b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Thistle London Piccadilly London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 1,002 reviews CA $239 CA $287 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=5627&PinnedHotelID=5627&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/480000/470300/470265/1766431a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sanderson London, a Morgans Originals hotel London City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,001 reviews CA $381 CA $457 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=470265&PinnedHotelID=470265&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/20000000/19630000/19622600/19622518/9ff1e186.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo London - 1 Leicester Square by IHG London City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 719 reviews CA $231 CA $277 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=19622518&PinnedHotelID=19622518&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/10000/3600/3551/c7876ed5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Montcalm Piccadilly Townhouse, London West End London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 1,003 reviews CA $263 CA $316 total includes taxes & fees Feb 12 - Feb 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=3551&PinnedHotelID=3551&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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GBP 28 for adults and GBP 14 for children - 2 bars/lounges - 2 restaurants ### Restaurants on site - Downstairs at The Dilly - Madhus of Mayfair - The Terrace On Piccadilly ### Things to do - Health club - Racquetball/squash ### Family friendly - In-room crib - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 6 meeting rooms - 8,181 square feet of conference space - Business center ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Grab bar in bathtub - Grab bar near toilet - Lever door handles - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 6 floors - Ballroom - Banquet hall - Built in 1909 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Hypo-allergenic bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 42-inch flat-screen TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 3:00 AM Contactless check-in available Express check-in available ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities or services will be unavailable from January 9 2026 to March 31 2026 (dates subject to change): - One of the dining venues ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of GBP 35 per pet, per stay, plus a deposit of GBP 100 per stay Service animals are welcome, and are exempt from fees Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 100.0 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately GBP 28 for adults and GBP 14 for children - Nearby parking fee: GBP 30 per day - Pet deposit: GBP 100 per stay - Pet fee: GBP 35 per pet, per stay - Service animals are exempt from fees - Rollaway bed fee: GBP 100.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating This establishment has received its official star rating from VisitEngland, the National Tourist Board for England. ### Property is also known as Piccadilly Hotel Piccadilly Hotel Piccadilly Hotel Piccadilly Hotel Piccadilly Hotel Piccadilly Hotel Piccadilly Hotel Piccadilly Hotel Piccadilly Hotel Piccadilly Hotel Piccadilly Hotel Piccadilly Hotel Piccadilly Hotel The Dilly Hotel The Dilly London The Dilly Hotel London Le Meridien Piccadilly ## Frequently asked questions ### Is The Dilly pet-friendly? ### How much does it cost to stay at The Dilly? ### How much is parking? ### What time is check-in at The Dilly? ### What time is check-out at The Dilly? ### Where is The Dilly located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Dilly Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.2 Amenities ### 8.6 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 470 8 - Good 249 6 - Okay 145 4 - Poor 84 2 - Terrible 53 ## Reviews ### 10/10 Excellent #### Kelli Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities The location was fantastic and the hotel / room were very nice. Would stay here again! ##### Kelli Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Hannah Dec 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Helpful and courteous staff. Clean room. Great gym facility and pool. Perfect location. ##### Hannah Stayed 4 nights in Dec 2025 ### 8/10 Good #### Cathryne Dec 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities The service is great. ##### Cathryne Stayed 1 night in Dec 2025 ### 6/10 Okay #### Vanessa Dec 7, 2025 Disliked: Property conditions & facilities The bedrooms are tired and the aircon noisy but the bed was comfortable and hotel in a great location for theatreland. ##### Vanessa Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Mallory Nov 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Celebrated our 10th wedding anniversary at The Dilly, the staff was very courteous and went above and beyond to make it feel special for us. Thank you! ##### Mallory Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Branko Oct 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great time, room was nice, service was great and the bar was awesome ##### Branko Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Raymond Sep 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property is in a great location, friendly staff, clean, decent size rooms, and lots of amenities including an indoor pool and golf simulator. ##### Raymond Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Sian Kalpana Nov 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean and pleasant room- looked like freshly painted etc Nice staff at breakfast Free newspapers ##### Sian Kalpana Stayed 1 night in Nov 2025 ### 8/10 Good #### elizabeth Sep 28, 2025 Liked: Cleanliness, property conditions & facilities Great location for shopping. Restaurants and coffee Walkable to Piccadilly and regents street. Staff were very nice and helpful ##### elizabeth Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Adam Oct 15, 2025 Liked: Cleanliness, staff & service Good location. Friendly service. Big rooms. ##### Adam Stayed 1 night in Oct 2025 ### 10/10 Excellent #### GANESHWAR Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were very accommodating as they were able to let us check in early. Very nice gym ##### GANESHWAR Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Ann Oct 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Rooms are a little dated and have had a very superficial makeover. Bathroom really needs a good going over and did look a bit shabby. It was all really clean though. Staff are lovely, and location is perfect ##### Ann Stayed 1 night in Oct 2025 ### 6/10 Okay #### Chloe Dec 19, 2025 Liked: Cleanliness Disliked: Property conditions & facilities It wasn’t the best stay made worse by the price (but it is the week before christmas!) The beds were comfy, there was plenty of tea and coffee, the gym and pool area was good and given our room was overlooking Piccadilly it wasn’t overly noisy. That was sort of where things stopped being good; the room was so tired - scuffs all over the walls, the wardrobe looked old and tattered, the carpet was thin and had gathered in places which could have been a trip hazard, there was a hole in my bed sheet and the bathroom needed an upgrade! I didn’t find the staff overly friendly and they didn’t acknowledge the occassion we were there for which was fine. I was really disappointed, I’ve wanted to stay there for a while but won’t be rushing back and there would have been other places to stay that were better I’m sure! ![](https://a.travel-assets.com/ugc/hotel-reviews/0e5ab15f-b2a9-44e8-9dd2-260efb2e05e2-1766173209311.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/651811b8-3b93-43bc-836d-49f0e3291aab-1766173210153.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chloe Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Makoto May 22, 2025 Liked: Cleanliness, property conditions & facilities Awesome hospitality with great service ##### Makoto Stayed 3 nights in May 2025 ### 10/10 Excellent #### Arthur Sep 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceptional service! Incredible booking options. Upgrades that are not even on the available website. What an incredible staff! Highly recommended 🇬🇧 ##### Arthur Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### fayeling Jun 30, 2025 Friendly staff ##### fayeling Stayed 1 night in Jun 2025 ### 8/10 Good #### Jayne Jul 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel in a very convenient location. Staff very good. Great breakfast A little noisy at the back of the hotel as there seemed to be bottles/glass being deposited in bins throughout the night ##### Jayne Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Craig Feb 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast was fantastic, the location is central to theatre and shopping, highly recommend this hotel ##### Craig Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Laura Dec 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful stay! Great location! ##### Laura Stayed 2 nights in Dec 2024 ### 8/10 Good #### Sonia Jun 20, 2025 The Dilly is in a great location. We stayed in the family room and had plenty of space. However for a 5 star hotel, it is very run down and in need of a renovation. ##### Sonia Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Rampersad Nov 28, 2024 Fantastic location, friendly and accommodating staff. ##### Rampersad Stayed 10 nights in Nov 2024 ### 10/10 Excellent #### gary Feb 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff excellent lovely place kind people went the extra mile for our anniversary would definitely come back ##### gary Stayed 1 night in Feb 2025 ### 8/10 Good #### Diane May 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, centrally located, very nice amenities and the staff was very helpful & cheery! Especially liked Paul ##### Diane Stayed 2 nights in May 2025 ### 6/10 Okay #### Michael Sep 16, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Great location poor hotel Arrived late and although we were upgraded to junior suite, at my request, the room was noisy and dark with very little natural daylight. I requested another room the next morning, which was better and more comfortable still was shabby and ill thought out. The hotel is in need of a major upgrade, its old and looks it. Excellent location and food was good, however the the price not value for money ##### Michael Stayed 4 nights in Sep 2025 ### 8/10 Good #### Ricardo Jul 15, 2025 Location was great. 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