Front of property - evening/night

Reviews of The Clerk & Well Pub & Rooms

4 out of 5
The Clerk & Well Pub & Rooms
156 Clerkenwell Road, London, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 222 out of 286 reviews" "
Rating 8 - Good. 59 out of 286 reviews" "
Rating 6 - Okay. 4 out of 286 reviews" "
Rating 4 - Poor. 1 out of 286 reviews" "
Rating 2 - Terrible. 0 out of 286 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property had nice rooms,the stairs are a bit steep,but this is mentioned in the description.its also close to 2 tube stations.
Stayed 5 nights in Jun 2022

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Leo on Jan 11, 2022
Dear Tracy, Thank you very much again for the stay and we hope to see you again soon. Kindest regards, Leo

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Leo on Jan 11, 2022
Dear Paul, Thank you very much again for the stay and we hope to see you again soon. Kindest regards, Leo

10/10 Excellent

john

Stayed 2 nights in Dec 2021

10/10 Excellent

eliran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
The room was on the third floor, it was large, clean and really comfort. check in and out were really fast and friendly. one bad thing, they forgot to clean the room on our last night and we had no one to talk with at 12am to ask for new towels, besides that we were quite happy with the stay. This hotel looks and feels according to all of the existing reviews ;)
Stayed 5 nights in Nov 2021
Response from Bogdan on Nov 19, 2021
Hi Eliran, Hope you're well and thank you so much for your review. Regards Bogdan

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hello we were very happy with the cleanliness and comfort of our room. However, there were a few issues. We did not have our coffee replenished and our drinking glasses were not washed and cleaned by the cleaning staff. The safe was already locked with door open and was unusable. We could not log into Netflix and could not find any instructions in the room how to do so. Lastly, there was no one available to assist call in each of these cases. Having someone more available by phone would have been helpful.
Stayed 2 nights in Nov 2021
Response from Bogdan on Nov 19, 2021
Dear Michelle, Hope you're well, Please accept my apologies, as the safe did not worked and you could not reach no one that could help. We will take on board your feedback. Kind Regards Bogdan

10/10 Excellent

rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay from top to bottom. Special thanks to all the staff, you were all fantastic
Stayed 1 night in Oct 2021
Response from Bogdan on Oct 18, 2021
Hi Rob, Thank you so much for your Review Regards Bogdan

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
First visit to London
The room is very nice but there is no front desk. Even though I emailed them my estimated arrival time one day before, my wife and I were still waiting for someone to open the door and checked us in more than 10 minutes on the street. We did not know how to make a phone call to the number was provided on the window right next to the door since it is our first visit to London and we did not have local phone service, either. I would recommend this place if we did not experience that. Hopefully, they can do better job for their guest.
Stayed 4 nights in Sep 2021
Response from Bogdan on Oct 5, 2021
Hi Eric, Thank you very much for your feedback. Regards Bogdan

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice, comfortable hotel. We had a very quiet night and we felt really welcome. No breakfast was available as the pub was still closed, but we found a lovely café just a couple of hundred yards away.
Stayed 2 nights in Sep 2021
Response from Bogdan on Oct 5, 2021
Hi Catherine, Thank you so much for your review. Regards Bogdan

10/10 Excellent

Adam Juel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will come back!
Perfect one night stay. Spacious room for central London area. Friendly staff.
Stayed 1 night in Sep 2021
Response from Bogdan on Sep 30, 2021
Hi Adam, Hope you're well and thank you for your feedeback Regards Bogdan

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish and central
Brilliant central hotel! Very cosy and stylish. great for local transport and food. Restaurant closed whilst we were there which was disappointing as it looked great but we will stay again and check it outZ
Stayed 3 nights in Sep 2021
Response from Bogdan on Sep 29, 2021
Hi Ashleigh, Hope you're well and thank you very much for the review. Regards Bogdan

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Bogdan on Sep 18, 2021
Hi Andrew, Thank you so much for your review. Regards Bogdan

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Bogdan on Sep 4, 2021
Thank you so much for your review. We looking forward to have you back. Regards Bogdan

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Ian

Stayed 2 nights in Aug 2021

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Bogdan on Jul 31, 2021
Hi Sarah, Thank you very much for your feedback. Hope to see you very soon. Regards Bogdan

4/10 Poor

peter

Disliked: Staff & service, room comfort
Stayed 3 nights in Jun 2021
Response from B on Jul 31, 2021
B

8/10 Good

Jennifer

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Bogdan on Oct 2, 2020
Thank you for your feedback. Hope you're well and safe. Bogdan

10/10 Excellent

irfan, london

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, staff, room size. Overall good choice with character and charm
Stayed 1 night in Jun 2020
Response from Bogdan on Jun 24, 2020
thnak you very much, for the nice review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located stay in centre of Clerkenwell. Check in and process was very good despite lock down challenges. Thoughtful amenities in the room including water, coffee and tea. Decent room size.
Stayed 1 night in May 2020
Response from Bogdan on Jun 5, 2020
Hi, Thank you very much for your review. Kind Regards Bogdan

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eric was amazing!!! So helpful and gracious! The Food and staff in the Pub were fantastic.. a must visit if you are not staying at hotel!!
Stayed 1 night in Mar 2020
Response from Bodgan on Mar 25, 2020
Dear Mike, Thank you for your review and the feedback. Warm regards, The Clerk & Well Team

8/10 Good

MitsueMasiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from Bogdan on Mar 25, 2020
Thank you for your review and the feedback. Warm regards, The Clerk & Well Team

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rooms
Brilliant rooms, great service - I will definitely be back.
Stayed 1 night in Feb 2020
Response from Bogdan on Feb 26, 2020
Hi Simon Thank you so much for your feedback its greatly appreciated. We hope to see you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Bogdan on Feb 26, 2020
Thank you for your positive feedback we appreciate you taking the time to do so. We hope to see you again soon Warm Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Bogdan on Feb 26, 2020
Dear Guest, Thank you for your feedback and your review. Warm regards, The Clerk & Well Team

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Bogdan on Feb 26, 2020
Dear Mark, Thank you for your review and the feedback, we look forward to see you another time with us. Warm regards, The Clerk & Well Team

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room, great service and staff
Stayed 1 night in Feb 2020
Response from Nikolay on Feb 16, 2020
Dear Kay, Thank you for your review and the feedback. Warm regards, The Clerk & Well Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I loved the room. The bed was comfortable and allowed me to get some great sleep! I loved the rainfall shower and could live in there! Staff was friendly and helpful! I didn’t like that there was no lift and the stairs were steep! Good exercise though! I wish the neighborhood had more food establishments! There were a lot of closed businesses.
Stayed 5 nights in Dec 2019
Response from Nikolay on Jan 9, 2020
Dear Guest, Thank you for your review and the feedback, we look forward to see you another time with us. Warm regards, The Clerk & Well Team

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and well thought out room
We were going to the panto at the Palladium, so needed to drop our bag off prior to normal check in time, which was not a problem for them and they were very helpful. I was slightly worried about the rooms being above a pub, but the pub closed at 10.30pm on the night we were there, so we did not have to worry about any loud noise from below late at night. Room was really lovely - clean and spacious. There were a couple of extras that were great - for example a toothbrush and little toothpaste, we hadn't forgotten ours, but was a lovely gesture! Also, my husband loved having a mini bottle of milk in the mini bar for tea/coffee! Easy to get to and from Central London, we jumped on a bus right outside and then the ride took about 15/20 mins, so great location too. All in all a fantastic find.
Stayed 1 night in Dec 2019
Response from Nikolay on Jan 4, 2020
Dear Emma, Thank you for your review and we are glad to hear you appreciated all the small details. We wish you a great New Year and look forward to see you soon. Warm regards, The Clerk & Well Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem in Farringdon! Friendly check in, great comfortable room that was exceptionally clean and well equipped. Attention to detail is amazing in particular the lovely toiletries, and fresh milk in the fridge for your morning cuppa or nespresso coffee provided. Room is very quiet as well and couldn't hear pub below or road at all
Stayed 1 night in Dec 2019
Response from Nikolay on Dec 31, 2019
Dear Guest, Thank you for taking time to leave us such a nice review and we wish you a great New Year. Warm regards from all Clerk & Well Team

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019
Response from Nikolay on Dec 30, 2019
Dear Guest, Thank you for your feedback and your review. Warm regards, The Clerk & Well Team

10/10 Excellent

ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Nikolay on Dec 12, 2019
Dear Ronald, Thank you for your review and the feedback. Warm regards, The Clerk & Well Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here repeatedly -- excellent and imaginative rooms, good price.
Stayed 5 nights in Nov 2019
Response from Nikolay on Nov 28, 2019
Dear Guest, Thank you for your review and we are glad to hear you enjoy our rooms. Warm Regards, The Clerk & Well Team

8/10 Good

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Nikolay on Nov 21, 2019
Dear Barry, Thank you for your feedback and we look forward to see you in London with us. Warm regards, The Clerk & Well Team

10/10 Excellent

Oli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good sized rooms. Good choice! Location is good
Stayed 2 nights in Oct 2019
Response from Clerk and well team on Oct 23, 2019
Thank you for your review, all the best

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from The Clerk and Well Team on Oct 14, 2019
Thank you for your positive feedback we appreciate you taking the time to do so. We hope to see you again soon

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place in a nice location and it’s great that it’s above a pub but also not loud.
Stayed 2 nights in Oct 2019
Response from The Clerk and Well Team on Oct 14, 2019
Hello, Thank you so much for taking the time to send us positive feedback. We hope to see you again soon

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Party Night
The location is perfect for city or Westend. It’s near two tube stations and many bus routes. The room itself is a very good size and has in there everything you could possibly want and more it is delightfully decorated, and very comfortable.
Stayed 1 night in Oct 2019
Response from The Clerk and Well Team on Oct 14, 2019
Hi Karen Thank you so much for your feedback its greatly appreciated. We hope to see you again

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend to anyone. Me, my wife and another couple stayed here for 3 nights and it ticked every box. Close to everything
Stayed 2 nights in Sep 2019
Response from The Clerk and Well Team on Oct 14, 2019
Hi John Thank you for recommending us, its greatly appreciated. We hope to see you again soon. Thank you

10/10 Excellent

Verified traveller

Stayed 6 nights in Sep 2019
Response from The Clerk and Well Team on Oct 14, 2019
Thank you for your feedback!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from The Clerk and Well Team on Oct 14, 2019
We appreciate your feedback, Thank you.

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from The Clerk and Well Team on Oct 14, 2019
Thank you for your feedback .

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice rooms, friendly staff and all amenities provided.
Stayed 1 night in Sep 2019
Response from Nikolay on Sep 13, 2019
Dear Guest, We are glad to hear you enjoyed the stay with us. Warm regards, The Clerk & Well Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Gorgeous room, luxurious bed linens, really quiet.
Stayed 2 nights in Aug 2019
Response from Nikolay on Sep 13, 2019
Dear Guest, Happy to hear you enjoyed the stay with us and we look forward to see you again in London. Warm regards, The Clerk & Well Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked an overnight stay to attend a party in london. From start to finish a great experience. Staff so friendly and accommodating. We will be back
Stayed 1 night in Sep 2019
Response from Manager on Sep 9, 2019
Thanks very much for taking the time to leave us such a great review, we're glad you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from boss on Sep 6, 2019
Thanks for taking the time to leave us such a positive review.

10/10 Excellent

John M K.

Liked: Cleanliness
A charming little place
I had an excellent experience a the Clerk and Well on my recent London visit. The hotel has 10 rooms above a lovely little old world London public house and restaurant. While they were buzzing with activity and atmosphere, the employees were prompt in greeting me and checking me in. I am currently recovering from an ankle injury, and the staff was very kind in helping me get my bags up the stairs to my room. The entrance to the stairwell for the bedrooms has a separate street door, so you needn’t come through the pub when you get in. Clerkenwell is a somewhat busy thoroughfare, but the rooms building has clearly upgraded it’s insulation (this is supposedly one of the oldest public houses in London) because I did not notice any street noise at all in the room. The bedroom was beautiful decorated, as shown in the photos, without a comfortable, large bed; air-conditioning; a wall-mounted smart tv; and a mini-fridge. The windows have a sheer white blind, as well as tie-back blackout drapes if you prefer to sleep in a darker room. The bathroom was spacious and well-appointed, particularly for a UK hotel. The fixtures have classic style to fit the hotel’s aesthetic, but the water pressure is excellent and with a precise temperature knob (I was on the third floor, so you can be sure of this). The hotel management was very accommodating, from bringing up an ice bucket on request to allowing me to store luggage downstairs between my checkout and my train departure. On that note, the location is very good, with a short walk to transport all around central London, and a short ride from King’s Cross. I was only there for a night, so I didn’t have a chance to try the restaurant, but the bar was a great place to drink and chat. Overall, a very positive experience. I will certainly make this a new go-to when visiting London in future!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem in Clerkenwell
This place is a gem. You have to be willing to walk up the stairs, but the rooms are nice and the service is great.
Stayed 3 nights in Aug 2019
Response from Duncan. on Aug 23, 2019
Thanks for taking the time to leave such a lovely review, we're glad you had such a great stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Francisco Baptista on Aug 21, 2019
Dear Guest, Thank you for choosing The Grafton Arms and taking the time to review your stay. We sincerely hope you had a great stay and enjoyed as much as we enjoyed looking after you. We are looking forward to seeing you in the near future. Kind regards, The Grafton Arms Team

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place in London
Absolutely lovely room and first rate service. Very welcoming staff and friendly atmosphere.
Stayed 1 night in Aug 2019
Response from Duncan on Aug 17, 2019
Thanks for taking the time to leave us such a lovely review, we're glad you enjoyed your stay with us so much and hope to see you again.