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Reviews

4.0 / 5Good
498 reviews

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    5 - Excellent
    150
    4 - Good
    240
    3 - Okay
    71
    2 - Mediocre
    26
    1 - Poor
    11
    4.1
    Cleanliness
    4.2
    Service and Staff
    3.8
    Amenities
    3.6
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service

    Gréât location. 500 ft to the underground stop. Nice staff. Cool hôtel. Older hotel but very clean and nice linens. Friendly staff.

    Stayed 2 nights in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I am Japanese so I am satisfied with the bathtub. Breakfast is also really good. As regards the location it is brilliant because it takes only a few minutes to get to Kensington Gardens. Train access is also good.

    Stayed 5 nights in Sep. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    staff very friendly and helpful. Location of hotel is excellent.

    Stayed 7 nights in Oct. 2019

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 1 night in Oct. 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      The hotel is in a fantastic location and the staff are brilliant; they're friendly and helpful. The room was comfortable, large and quiet. My only negative comment is that the hotel interior needs some updating. I would definitely recommend.

      Stayed 3 nights in Oct. 2019

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