Ratings based on 3,430 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

As usual, Sofitel is a fine hotel.

Posted 18-Jul-2017
Pros: At Heathrow. Comfortable and accommodating. Nice staff.
Airport hotel. Way better than usual airport hotels.
5 out of 5
Recommended
for Everyone
by A verified traveller from lanark scotland

Very convenient for terminal 5

Posted 18-Jul-2017
Pros: Everything
Location: N/A
Excellent just what I needed after a long flight relax and recharge
5 out of 5
Recommended
for Everyone
by A verified traveller from dc area

Perfect place to chill for an overnight layover.

Posted 16-Jul-2017
Relaxing way to do a layover. Excellent fine dining. Soothing room. Took cab to distant Heathrow terminal, though there was a free shuttle. Either way it's quite a drive from the hotel attached to terminal 5.
5 out of 5
Recommended
for Everyone
by A verified traveller from Abu Dhabi

Excellent location for T5

Posted 15-Jul-2017
Easy to get to from T5 , very clean and comfortable . Lovely calm atmosphere .
5 out of 5
Recommended
for Everyone
by A verified traveller from Boca Raton, FL

Great place to stay in London.

Posted 15-Jul-2017
Pros: Everything. Room great, comfortable bed, great staff. I could go on and on.
Cons: Not much.
We spent one night here after a very disappointing cruise. It was exactly what we needed. Clean, large room, friendly helpful staff, great location if you are flying in or out of Heathrwow, and really nice restaurant. Can find NO faults with this facility. It is the nicest Sofitel we have stayed in, and will stay in Sofitel's in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller from a

London stay

Posted 14-Jul-2017
It was just perfect. I cannot find anything to complain about.
5 out of 5
Recommended
for Everyone
by A verified traveller

Quick stop

Posted 12-Jul-2017
Pros: Close to the terminal, and very convenient.
We dropped in on a 13 hour layover. We expected a nice hotel and we got one. The hotel was very nice and had attentive staff. The room was very comfortable and was a very nice option for a overnighter.
5 out of 5
Recommended
for Everyone
by A verified traveller from austin TX

Overnight before a flight

Posted 11-Jul-2017
Overnight before a flight. Really nice to be at the airport and have no hassle with departure. Hotel is very comfortable, quiet, beds and pillows are excellent.
5 out of 5
Recommended
for Families
by A verified traveller

London Heathrow Terminal 5 Hotel

Posted 10-Jul-2017
Pros: Access to terminals and convenience for early flights the next morning
Cons: Price point - hotel a little overpriced
Needed a one day overnight stay for our early morning flight the next day. This hotel was great - easily accessible via other terminals. Room was a little small, but really just needed a bed to crash. Very clean and comfortable room.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Jul-2017
Pros: super convenient and quiet. got a good night's rest before big flight the next day.
very convenient for flight the next morning. good bakery and coffee.