Ratings based on 3,356 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing soundproofing

Posted 27-May-2017
Two big things in favour of this hotel -amazing soundproofing and a five minute walk in to terminal 5.
5 out of 5
Recommended
for Everyone
by A verified traveller from Harrogate, North Yorkshire

Quick overnight stay

Posted 23-May-2017
Had a stop over at Heathrow and chose Sofitel due to the location etc. It didn't disappoint and room was fantastic. Staff nice and personable just what we needed after an 11 hour flight.
5 out of 5
Recommended
for Everyone
by A verified traveller

great hotel attached to Heathrow

Posted 23-May-2017
Pros: location location location
Cons: its about perfect
Location: This is a hotel to book on your last night in the UK -- it is so convenient -- we dropped our bags off at the hotel then dropped off the rental car -
Great quality hotel that is connected to Heathrow Airport -- no need for a shuttle -- take the elevator - so easy -- this hotel is clean, quiet, safe and a little classy.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-May-2017
Great stay. A little far from central London so we won't stay there again if we return but gorgeous facilities - pricey - and attentive staff.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Great hotel. Perfect for a long layover.

Posted 21-May-2017
Great hotel. Perfect for a long layover. Excellent location right in terminal 5.
5 out of 5
Recommended
for Everyone
by A verified traveller from ottawa

Posted 21-May-2017
The hotel was beautiful. The room was very very comfortable. The hotel was quiet, staff were very professional. It was great,
2 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-May-2017
It was okay but not spectacular - specially for the price!
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to terminal 5

Posted 9-May-2017
Easy to get to terminal 5. Only hotel that you can walk to terminal.
4 out of 5
Recommended
for Everyone
by A verified traveller from n

Nice hotel by the airport

Posted 9-May-2017
Our flight to USA with united was cancelled and the airline sent us to holiday inns close to the airport and once we got there it was a disaster so I found sofitel by the airport on Expedia, booked in 2min and took a taxi there and it was heaven compare to where we were. Room was specious and clean, great bed , good service and all the facilities u can wish for. Food at the restaurant was good too. Sofitel saved us that night otherwise the whole great vacation that we had would have been ruined. Thanks sofitel. Now we have to see if united will pay us back.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ontario, Canada

Very efficient for overnight stay before a flight.

Posted 8-May-2017
Pros: Easy to find. Efficient bathroom. Quiet room. Clean. Good toiletries.
Location: Very handy location, by Terminal 5 Heathrow airport.
Easy to find, coming in with a car. High performance of the staff about check in and check out. I requested a service and it was very nicely granted.