Ratings based on 3,145 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromEssex

Perfect for terminal 5

Posted 5-Dec-2016
We stayed one night, standard queen room was smart and clean with a spotlessly clean large bathroom, large shower, separate bath. Large comfy bed. Didn't eat in hotel.
4out of 5
by A verified traveller

ターミナル5に直結

Posted 2-Dec-2016
Pros: 日本からの便が到着するターミナル5に直結しているところ
Cons: ホテルへの連絡通路に降りるエレベーターの横にもう少し大きくホテル名を明記して欲しい(初めてだと分かりにくい)
Location: ヒースロー空港ターミナル5
ホテルのレセプションの場所が分かりにくかったが(到着階とホテルのレセプションは階が違います) エレベーターを降りると長い連絡通路があるので雨の日でも大丈夫、大きい荷物でも何とか移動出来ました。 部屋はとても静か、ベットも快適で日本からのフライトの疲れが取れました、スタッフも感じ良かったです。
5out of 5
by A verified traveller fromNorwich

Excellent for airport/ airport parking

Posted 27-Nov-2016
Pros: Everything
Cons: Nothing to improve
Location: Near to M&S, London underground
Excellent, good for access to air terminals, shopping at M&S Very comfortable, luxurious, restaurant on site Helpful courteous staff
4out of 5
by A verified traveller fromlondon

Convenient for early BA flight

Posted 22-Nov-2016
Parking and check in easy. Room had no natural light so wouldn't stay in such a room again however.
5out of 5
by A verified traveller fromUS

Posted 21-Nov-2016
Fantastic experience, great hotel I will definitely stay there again.
5out of 5
by A verified traveller fromUS

Great after a long flight

Posted 20-Nov-2016
Pros: Proximity to Heathrow Term. 5, amenities and comfort, staff were uniformly great. It was a wonderful place to rest up before a long-haul flight.
Cons: Nothing.
Location: Terrific convenience when traveling internationally.
A convenient and soothing place to relax after a long flight, and the restaurant service and meal we had were terrific.
5out of 5
by A verified traveller fromUS

Great hotel in terminal 5

Posted 8-Nov-2016
Wonderful staff and facility. Highly recommend to anyone needing to stay near the Heathrow Airport.
5out of 5
by A verified traveller fromCalifornia

Best place to stay at Heathrow

Posted 8-Nov-2016
This is a first class hotel!! Rooms are large, quiet and clean. Upgrade to the luxury king rooms which are good value and modern. The guest lounge is lovely and the on site restaurants are excellent. Easy to get in and out of London by train and convenient to all terminals. Staff is courteous and well trained. I will only stay there from now on! Rest relax enjoy.
5out of 5
by A verified traveller fromNYC

nice hotel which located next to Terminal 5

Posted 7-Nov-2016
Pros: everything mentioned above
Cons: do not recall
Location: We were looking for overnight stay at Heathrow, and we got it relaxed before the long flight to NYC
Nice hotel, good stuff, good food and clean, modern rooms and amenities
5out of 5
by A verified traveller fromUS

Excellent hotel

Posted 6-Nov-2016
Pros: Convenience
Cons: Nothing
Location: This hotel is located within Heathrow Airport Terminal 5.
This hotel is located within Heathrow Airport Terminal 5, making it very convenient. It's also an excellent hotel with great staff, wonderful restaurant and clean rooms.