Ratings based on 2,831 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from San Jose, CA

Excellent convenient hotel attached to the airport

Posted 23-May-2016
Pros: Room is large, luxurious.
Cons: The surcharge for 24-hour access to the pool and gym access is quite high.
Location: It's attached to airport. Near Windsor castle.
A beautiful hotel that is attached to Terminal 5. Easy to get to and great for an overnight stay if you want to be at the airport very early in the morning. All other hotel alternatives require a shuttle ride. Car rental service (Sixt) right above the hotel lobby too so if you want to just drop by for a day's out to Windsor castle, this is the best hotel to be. Overall hotel is luxurious, beautiful and 5-star. The only thing is that gym/pool has a surcharge to this already expensive hotel.
4 out of 5
by A verified traveller

Posted 23-May-2016
Very good for an overnight before an early flight .
5 out of 5
by A verified traveller from london

Very comfortable stay

Posted 19-May-2016
Very comfortable hotel, with great facilities. Had no problems or issues, would satay again. Only bit that was annoying is trying to find it from the 3rd level car park. Called the hotel but staff was unable to direct me?! Luckily airport staff was more helpful.
5 out of 5
by A verified traveller

Posted 17-May-2016
Quick easy check in, very comfortable rooms and ate in the casual restaurant and the food was delicious.
4 out of 5
by A verified traveller from Vancouver,B.C.

Convenient and comfortable for a layover.

Posted 17-May-2016
Pros: Convenient, clean & comfortable.
We chose to break up our trip from Russia to Canada, by staying over in London. We had already spent four days in town, at the beginning of our trip, so just wanted to relax and get a good sleep before the next flight. The hotel was very comfortable (appreciated the A/C) and quiet. Ate dinner and breakfast in Vivre restaurant, very good. The Sofitel at Heathrow is a great hotel.
4 out of 5
by A verified traveller from Mexico

Buen Hotel

Posted 16-May-2016
Buen hotel, limpio y cómodo. Cuenta con todo lo necesario.
5 out of 5
by A verified traveller from san diego ca

Perfect location for Heathrow

Posted 14-May-2016
Pros: See above
Location: Nothing nearby,but lots of transport available in the terminal to sights .
Upgraded our room to include use of their lounge service. We had breakfast and drinks in the evening with hot canapes. Ideal for light meals after a river cruise that included too much food! So convenient for our flight home from Terminal Five.
5 out of 5
by A verified traveller from Chicago

Best Heathrow Area Hotel

Posted 13-May-2016
Pros: location and excellent staff
For my latest overnight stay at the Heathrow Sofitel I did not arrive until 11:00 pm, but the reception staff graciously greeted me and speedily sent me along to a quiet and lovely room.
5 out of 5
by A verified traveller

Posted 13-May-2016
A great option for overnighting at Heathrow. Relaxing, clean, good food and you never feel like you are at at the airport. Instantly relaxing.
5 out of 5
by A verified traveller

great airport hotel

Posted 12-May-2016
Pros: everything
very friendly staff good food comfortable and well apouinted