Ratings based on 2,714 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from LA

best airport hotel ever

Posted 7-Feb-2016
Pros: service, food, gym, spa
Cons: NA
Location: airport, best airport location
great service, amazing amenities, fantastic food selection, 24 hour gym that is of good size and truly the only airport hotel i know that is perfect. right on termini; 5, no need to go outside, all in one building, love it
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 4-Feb-2016
Perfecto para esperar una conexión de un vuelo. Excelente la habitación y servicios.
5 out of 5
Recommended
for Everyone
by A verified traveller from Luxembourg

Posted 29-Jan-2016
Pros: personnel très aimable, literie très confortable
Extrêmement pratique pour des vols de bonne heure (4 min de marche entre la réception de l'hotel et le terminal 5)
5 out of 5
Recommended
for Everyone
by A verified traveller from Boca Raton, Fl

Great hotel

Posted 29-Jan-2016
Easy check in. Next to terminal 5, Heathrow. Convenient for early morning flights.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Jan-2016
Lovely hotel, very conveniently located to terminal 5. Staff were wonderful, would absolutely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Eine Nacht

Posted 25-Jan-2016
Pros: Es war alles perfekt. Besonders gefallen hat mir der superfreundliche Empfang an der Rezeption.
Cons: Nein
Location: Das Hotel ist mehr für weiter Reisende gedacht. Den Flughafen zu verlassen, dafür denke ich ist das Hotel nicht so geeignet.
Wir waren nur eine Nacht in diesem Hotel, da wir am anderen Tag weiter geflogen sind. Das Hotel liegt in Terminal 5 und ist Schnellzug erreichen. Ein Weiterflug am nächsten Tag ist sehr einfach. Kein Verlassen des Airports. Für Reisende die am anderen Tag weiter fliegen wollen, ideal.
2 out of 5
by A verified traveller

Should be three stars not five

Posted 22-Jan-2016
Pros: The bed
Cons: Room needs updating, maintenance need a squib up their rear, towels need replacing. Reminded me of a 1970s motel
Location: Best thing about the place one can walk from the terminal. Expensive room,and you even have to pay for wifi
half the lights didn't work, very disappointing bathroom. No fluffy towels, 2 star quality towels and amenities. Comfortable bed though, other than that a typical travelling salesman hotel. Should be a three star not a five star
5 out of 5
Recommended
for Everyone
by A verified traveller from Des Moines

Best Hotel

Posted 22-Jan-2016
Pros: Comfortable, great staff, clean and they thought of everything.
I stay in hotels half the year and this is one of the best I ever stayed.
5 out of 5
Recommended
for Everyone
by A verified traveller from Kuwait

So close to T5

Posted 18-Jan-2016
It was so close to terminal 5 which I had a transit at. Walking distance from the terminal for a long time of rest before the other flight
5 out of 5
Recommended
for Everyone
by A verified traveller from Kuwait

Nice and so close to Heathrow T5

Posted 14-Jan-2016
Pros: Close to the terminal 5
Cons: Its just for me a hose in the bathroom near the toilet.
Location: so close to T5
It was so good to me to be close to the airport during my transit in Terminal 5.