Ratings based on 2,251 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Cornwall

Ideal for a stay before departing from Heathrow T5

Posted 30-Aug-2015
Pros: Convenient location on T5 and different restaurant options plus parking.
Location: At Terminal 5 and no need to leave the hotel to eat plus parking on site.
Stayed here before flying from Terminal 5 and it was ideal. Located at the terminal so no hassle. Staff were polite and efficient, the hotel has various restaurants and everything worked out fine. Will do it again!
4 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne australia

Excellent location adjacent to Heathrow

Posted 29-Aug-2015
Pros: Modern, bright, & efficient
Cons: a coffee shop with a bit of atmosphere
Location: only interested in an overnight stay
Excellent greeting & quick check in. Luggage arrived immediately.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Great location for travel from Terminal 5

Posted 28-Aug-2015
Pros: The bed was amazing. Bar and restaurant great quality.
Location: Located at Terminal 5 Heathrow. Nothing to do except get on a plane!
Great hotel. The service was excellent, as were the bars and restaurant. Location perfect if travelling from Terminal 5 Heathrow as it is just a 10 minute walk to the terminal building. No need for shuttle buses.
4 out of 5
Recommended
for Everyone
by A verified traveller from Thornton

Convenient for all Terminals

Posted 25-Aug-2015
Always stay at Sofitel for the convenience to all terminals. In T5 and close to Heathrow Express. Modern hotel comfortable rooms. I did notice room smelt slightly of damp but wouldn't affect me staying again. Restaurant closes at 10.30 but there is room service.
5 out of 5
Recommended
for Everyone
by A verified traveller

Heathrow Sanctuary

Posted 23-Aug-2015
I travel fairly often across Britain. I am not a fan of the British approach to hotels - small, stuffy, cramped, randomly-staffed, under-resourced - so after a couple weeks of that I always insist on spending my last night before heading back to the States at the Sofitel. I get the up-graded room, the one with the big shower. It's like a ritual cleansing. Plus, you're attached to Terminal 5 where you have additional restaurants, an M&S, and a Boots. Now I've taken to stopping there on the way in and the way out. Great place to sleep off that first day of jet-lag.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Aug-2015
Excellent location, superior staff (friendly, helpful, efficient), great food, clean rooms, well appointed bathrooms
4 out of 5
Recommended
for Everyone
by A verified traveller

Great way to destress Heathrow connections

Posted 23-Aug-2015
This Hotel is a great location at T5 and you can quickly hop on the Heathrow Express for transfer to other terminals for free.You can take the baggage trolley from the terminal all the way to reception Great facilities with good size rooms which are very comfortable Absolutely no noise from the airport
5 out of 5
Recommended
for Everyone
by A verified traveller from Naples, FL

Posted 18-Aug-2015
Handy to Heathrow. Used as day room to freshen up and catch a nap. Very satisfying.
5 out of 5
Recommended
for Everyone
by A verified traveller from ri

Nice hotel convenient location

Posted 16-Aug-2015
Great location, great staff, comfortable & quiet rooms
5 out of 5
Recommended
for Everyone
by A verified traveller from CT

Very convenient.

Posted 14-Aug-2015
Perfect place to stay for an overnight layover. Highly recommend it.