Title: The Chapter Hotels - Lancaster Gate - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Chapter Hotels - Lancaster Gate Guests can relax in style after exploring Kensington Gardens, with multilingual staff ready to help plan their next London adventure ## Photo gallery for The Chapter Hotels - Lancaster Gate ![Exterior - The Chapter Hotels - Lancaster Gate (London)](https://images.trvl-media.com/lodging/1000000/470000/460500/460439/1b61097f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - The Chapter Hotels - Lancaster Gate (London)](https://images.trvl-media.com/lodging/1000000/470000/460500/460439/b825db58.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Chapter Hotels - Lancaster Gate (London)](https://images.trvl-media.com/lodging/1000000/470000/460500/460439/a2cb3f43.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room - The Chapter Hotels - Lancaster Gate (London)](https://images.trvl-media.com/lodging/1000000/470000/460500/460439/991462ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Chapter Hotels - Lancaster Gate (London)](https://images.trvl-media.com/lodging/1000000/470000/460500/460439/9cf9f531.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Hyde Park, Signature Townhouse Hyde Park provides a sophisticated retreat with an on-site restaurant. Travelers stay connected with in-room WiFi while the helpful staff offers concierge services and assistance with tour bookings and tickets. ## Reviews 7.6 Good ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Breakfast available - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=460439&PinnedHotelID=460439&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=460439&PinnedHotelID=460439&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=460439&PinnedHotelID=460439&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=460439&PinnedHotelID=460439&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=460439&PinnedHotelID=460439&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=460439&PinnedHotelID=460439&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=460439&PinnedHotelID=460439&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=460439&PinnedHotelID=460439&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Deluxe Double Room ![Deluxe Double Room](https://images.trvl-media.com/lodging/1000000/470000/460500/460439/6dd165c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Renovated in 2014 Private bathroom Hair dryer - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Executive Room ![Executive Room](https://images.trvl-media.com/lodging/1000000/470000/460500/460439/cc6930a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Renovated in 2014 Private bathroom Hair dryer - 237 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Executive Suite, Ensuite ![Executive Suite, Ensuite](https://images.trvl-media.com/lodging/1000000/470000/460500/460439/bc6e0e11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, Ensuite 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds LCD TV Hair dryer - 269 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Twin Room, Ensuite ![Deluxe Twin Room, Ensuite](https://images.trvl-media.com/lodging/1000000/470000/460500/460439/fe1ff951.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Ensuite 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available LCD TV Hair dryer Bathrobes - Sleeps 2 - 2 Twin Beds ### View all photos for Superior Double Room ![Superior Double Room](https://images.trvl-media.com/lodging/1000000/470000/460500/460439/c2216d09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 7.2 Good 19 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Renovated in 2014 Private bathroom Hair dryer - 172 sq ft - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/10000000/9580000/9577200/9577114/2ecf5c2b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mitre House Hotel London City Centre - Breakfast included - Parking included - Free WiFi - Bar 8.2 Very good 2,342 reviews CA $146 CA $176 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/London-Hotels-Mitre-House-Hotel.h9577114.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=47055f81-3f3f-4314-8fcc-3ae4609b5eea&top_cur=CAD) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/77000000/76390000/76382100/76382087/af10a495_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### citizenM London Victoria Station London City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.4 Exceptional 2,017 reviews CA $172 CA $207 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/London-Hotels-CitizenM-London-Victoria-Station.h76382087.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=47055f81-3f3f-4314-8fcc-3ae4609b5eea&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/1000000/70000/65900/65802/d5cb9aba.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Stamford Bridge Hotel London Hammersmith and Fulham - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.2 Very good 1,906 reviews CA $137 CA $164 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/London-Hotels-Stamford-Bridge-Hotel.h65802.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=47055f81-3f3f-4314-8fcc-3ae4609b5eea&top_cur=CAD) Ad ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/250000/242800/242705/962f7dbb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn London - Regent's Park by IHG London City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 1,001 reviews CA $166 CA $199 total includes taxes & fees Jan 9 - Jan 10, 2026 [](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Regents-Park.h242705.Hotel-Information?chkin=2026-1-9&chkout=2026-1-10&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=47055f81-3f3f-4314-8fcc-3ae4609b5eea&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/101000000/100020000/100012100/100012096/a045db87.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyde London City - St Paul’s London City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 118 reviews CA $235 CA $283 total includes taxes & fees Jan 9 - Jan 10, 2026 [](https://www.expedia.ca/London-Hotels-Hyde-London-City.h100012096.Hotel-Information?chkin=2026-1-9&chkout=2026-1-10&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=47055f81-3f3f-4314-8fcc-3ae4609b5eea&top_cur=CAD) Ad ![2 restaurants, breakfast, lunch, dinner served; American cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/430000/425900/425849/c36819fe_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### London Marriott Hotel Grosvenor Square London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.4 Very good 1,000 reviews CA $443 CA $558 total includes taxes & fees Jan 9 - Jan 10, 2026 [](https://www.expedia.ca/London-Hotels-London-Marriott-Hotel-Grosvenor-Square.h425849.Hotel-Information?chkin=2026-1-9&chkout=2026-1-10&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=47055f81-3f3f-4314-8fcc-3ae4609b5eea&top_cur=CAD) Ad ![Premier Room, 1 King Bed, Terrace | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/4300/4278/06cb398c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The London EDITION London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 9.4 Exceptional 425 reviews CA $597 CA $752 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/London-Hotels-The-London-EDITION.h4278.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=47055f81-3f3f-4314-8fcc-3ae4609b5eea&top_cur=CAD) Ad ![Lobby lounge](https://images.trvl-media.com/lodging/4000000/3010000/3005800/3005785/ac0d3a5e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Prince Akatoki London London City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 1,001 reviews CA $420 CA $504 total includes taxes & fees Jan 14 - Jan 15, 2026 [](https://www.expedia.ca/London-Hotels-The-Prince-Akatoki-London.h3005785.Hotel-Information?chkin=2026-1-14&chkout=2026-1-15&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=47055f81-3f3f-4314-8fcc-3ae4609b5eea&top_cur=CAD) Ad ![Bar (on property)](https://images.trvl-media.com/lodging/76000000/75040000/75030700/75030622/e23ab828.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Lost Property St. Paul's London, Curio Collection By Hilton London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 9.4 Exceptional 538 reviews CA $260 CA $312 total includes taxes & fees Jan 9 - Jan 10, 2026 [](https://www.expedia.ca/London-Hotels-Lost-Property-St-PaulS-London.h75030622.Hotel-Information?chkin=2026-1-9&chkout=2026-1-10&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=47055f81-3f3f-4314-8fcc-3ae4609b5eea&top_cur=CAD) Ad ![Separate tub and shower, eco-friendly toiletries, hair dryer, bathrobes](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/5500/5449/25a41cac_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Park Tower Knightsbridge, A Luxury Collection Hotel London City Centre - Restaurant - Air conditioning - Gym - Breakfast available 8.0 Very good 393 reviews CA $369 CA $465 total includes taxes & fees Jan 24 - Jan 25, 2026 [](https://www.expedia.ca/London-Hotels-The-Park-Tower-Knightsbridge.h5449.Hotel-Information?chkin=2026-1-24&chkout=2026-1-25&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=47055f81-3f3f-4314-8fcc-3ae4609b5eea&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Signature-Townhouse-Hyde-Park.h460439.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Signature-Townhouse-Hyde-Park.h460439.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.51249%2C-0.18025&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5NAJJj8UpOnPB2_gjkJxC12NqR8=) 36 Lancaster Gate, Bayswater, London, England, W2 3NP #### What's nearby - Kensington Gardens \- 2 min walk \- 0.2 km - Hyde Park \- 6 min walk \- 0.5 km - Queensway \- 7 min walk \- 0.7 km - Kensington Palace \- 13 min walk \- 1.1 km - Kensington High Street \- 16 min walk \- 1.4 km #### Getting around - Lancaster Gate Underground Station - 6 min walk - London Paddington Station - 10 min walk - Heathrow Airport (LHR) - 41 min drive #### Restaurants - ‪Halepi - ‬4 min walk - ‪Tajrish Restaurant - ‬6 min walk - ‪The Swan - ‬5 min walk - ‪Les Filles - ‬4 min walk - ‪The Central Pantry - ‬5 min walk ## About this property ### The Chapter Hotels - Lancaster Gate Upscale hotel near Hyde Park Close to Kensington Gardens and Kensington Palace, The Chapter Hotels - Lancaster Gate provides amenities like a restaurant. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), smoke-free premises, and multilingual staff - Luggage storage, a front-desk safe, and an elevator - A porter/bellhop, free newspapers, and concierge services - Guest reviews say great things about the helpful staff Room features All guestrooms at The Chapter Hotels - Lancaster Gate offer thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and safes. Other conveniences in all rooms include: - LCD TVs with cable channels ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/68000000/67410000/67403800/67403731/ad7b3a68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rove Hotel London Paddington London City Centre - Free WiFi - Air conditioning - 24/7 front desk - Soundproof rooms 7.8 Good 461 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=67403731&PinnedHotelID=67403731&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/20800/20786/5bd7f7d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Mornington Hotel London Hyde Park London City Centre - Free WiFi - Air conditioning - Gym - Breakfast available 7.8 Good 1,000 reviews CA $146 CA $175 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=20786&PinnedHotelID=20786&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/530000/522200/522132/e248e546.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Avenue Bayswater Inn Hyde Park London City Centre - Free WiFi - Restaurant - Breakfast available - Room service 7.6 Good 599 reviews CA $118 CA $141 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=522132&PinnedHotelID=522132&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/870000/868200/868176/fa348558.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Edward Hotel Paddington London City Centre - Free WiFi - Air conditioning - Parking available - Room service 7.8 Good 685 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=868176&PinnedHotelID=868176&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/530000/527300/527232/d4ef3b59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Grand Paddington Court London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 7.6 Good 1,881 reviews CA $153 CA $184 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=527232&PinnedHotelID=527232&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/580000/571700/571680/15f6f3ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lancaster Gate Hotel London City Centre - Free WiFi - Air conditioning - Breakfast available - Business services 8.2 Very good 1,000 reviews CA $143 CA $172 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=571680&PinnedHotelID=571680&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/1000000/70000/64100/64071/a552a42c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prince William Hotel London City Centre - Free WiFi - Restaurant - Housekeeping - 24/7 front desk 7.4 Good 94 reviews CA $115 CA $139 total includes taxes & fees Jan 13 - Jan 14, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=64071&PinnedHotelID=64071&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/11000000/10550000/10546600/10546518/2d0e978f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Columbia London City Centre - Pet friendly - Free WiFi - Parking available - Business services 8.0 Very good 1,006 reviews CA $142 CA $171 total includes taxes & fees Jan 25 - Jan 26, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=10546518&PinnedHotelID=10546518&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1240000/1234500/1234425/b00433a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Chapter Hotels - London Hyde Park London City Centre - Free WiFi - Air conditioning - Breakfast available - Room service 7.8 Good 240 reviews CA $120 CA $144 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=1234425&PinnedHotelID=1234425&HadPinnedHotel=true®ionId=-1&adults=2) ![Quin Room ](https://images.trvl-media.com/lodging/1000000/50000/41900/41851/bfe474bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Duke of Leinster London City Centre - Free WiFi - Breakfast available - Business services - Room service 7.4 Good 1,000 reviews CA $152 CA $183 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=41851&PinnedHotelID=41851&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 10 for children - A restaurant ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Accessibility - Elevator ### More - 1 building - 6 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Hair dryer - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Connecting rooms available - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 1:00 AM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately GBP 14.95 for adults and GBP 10 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Guards Hotel Guards Hotel London Hotel Guards Hotel Guards London Hotel London Guards London Guards London Guards Hotel Guard Hotel London Arbor Hyde Park Hotel Arbor Hyde Park London Arbor Hyde Park Arbor Hyde Park Hotel London, England Signature Townhouse Hyde Park Hotel London Signature Townhouse Hyde Park Hotel Signature Townhouse Hyde Park London Hotel Signature Townhouse Hyde Park London London Signature Townhouse Hyde Park Hotel Hotel Signature Townhouse Hyde Park Arbor Hyde Park London Guards Hotel Signature Hyde Park London Signature Hyde Park London Signature Townhouse Hyde Park Hotel Signature Townhouse Hyde Park London Signature Townhouse Hyde Park Hotel London ## Frequently asked questions ### Is The Chapter Hotels - Lancaster Gate pet-friendly? ### How much does it cost to stay at The Chapter Hotels - Lancaster Gate? ### How much is parking? ### What time is check-in at The Chapter Hotels - Lancaster Gate? ### What time is check-out at The Chapter Hotels - Lancaster Gate? ### Where is The Chapter Hotels - Lancaster Gate located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Chapter Hotels - Lancaster Gate Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.6 Location ### 8.0 Staff & service ### 7.2 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 224 8 - Good 338 6 - Okay 176 4 - Poor 54 2 - Terrible 41 ## Reviews ### 10/10 Excellent #### Charisse Dec 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel great location ##### Charisse Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Younis Dec 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities The Room was fabulous and staff are kind and very helpful special thanks to Ali ##### Younis Stayed 1 night in Dec 2025 ### 10/10 Excellent #### gemma Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Helpful reception on check in. Room small but perfect for what was required. Clean and warm with hot drinks available. ##### gemma Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Elizabeth Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, friendly staff, good size room ##### Elizabeth Stayed 1 night in Oct 2025 ### 6/10 Okay #### Colin Dec 2, 2025 decent value , comfy pillows and bed - en-suite was small and no bottled provided in the room . Good location and quiet at night . ##### Colin Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Sarah Nov 8, 2025 Liked: Cleanliness, property conditions & facilities Clean room, nice shower, good value for money, easy to find. will stay again thanks ##### Sarah Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Mark Jul 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location in a lovely quiet area, close to Kensington Gardens. Nice staff, pleasant room ##### Mark Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Doris Sep 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Area was quiet. close o hopping and buses. breakfast ##### Doris Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Delia May 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely and welcoming staff, nice spatious room, clean, very good location! I will definitely come back ##### Delia Stayed 2 nights in May 2025 ### 10/10 Excellent #### Grahame Jun 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location. Good value, given it’s so central in London. Friendly staff. ##### Grahame Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Jennifer Jun 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel and staff. The area was nice and close enough to all attractions. The staff was super nice specially the men that were there during our stay. Very patient, warm and helpful. ##### Jennifer Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### john Feb 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel in a lovely location near Hyde Park. Excellent value for money ##### john Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Bernard Oct 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice property - comfortable beds and quiet. Lovely staff - very helpful and the fresh fruit in rooms is a nice touch. Suhaib very helpful at reception ##### Bernard Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Carmen Nov 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, good sized rooms and very friendly staff. Only downside was that our room was next to the lift so could hear the lift going up and down but it wasnt that loud ##### Carmen Stayed 2 nights in Nov 2023 ### 8/10 Good #### Rebeca Apr 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice and helpful staff. The rooms are a little outdated but clean. In a lovely neighborhood near Hyde Park and walking distance from Paddington station. ##### Rebeca Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Natalie Dec 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Appreciated putting our room off to the side near stairs and elevator so we didn't feel like our little one was too disruptive. Also the crib was a collapsable pack and play which was very familiar and comfortable for the little one too. ##### Natalie Stayed 2 nights in Dec 2024 ### 8/10 Good #### April Jul 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location for local transportation. Our room had a 2 inch gap under the door which allowed for hall noise, the walls were thin enough I could hear our neighbor snoring. The property qas clean and we would stay here again. ##### April Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Nnenna Mary Jun 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent 10/10 I loved everything about our stay in hotel. Excellent service, location is serene, beautiful and near to attractions. Our room was extremely big, beautifully furnished and clean. Both the receptionist that checked us in and the one that checked us out were both amazing. I'm really glad i tried out this hotel and i give it 10/10. ##### Nnenna Mary Stayed 1 night in May 2024 ### 10/10 Excellent #### Renita Jan 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our stay at Signature Townhouse! Shruti at the front desk was most helpful! Allowed us to check in a little early and also being able to store our bags after check out was so nice! Breakfast in the morning was really good. Staff was always so friendly. Great location near Underground as well as several great restaurants. Thank you! ##### Renita Stayed 3 nights in Dec 2023 ### 8/10 Good #### Richard Feb 29, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Good Value Stay in Kensington I was met by a very friendly receptionist, who checked me in very efficiently. The Hotel was a good location for our business trip and we were pleasantly surprised by the comfort and size of the room. Despite being in the basement level, the rooms felt airy and were brightly lit... Bathroom was a little small, but perfectly workable. The Coffee machine was a nice touch.... ##### Richard Stayed 1 night in Feb 2024 ### 8/10 Good #### Corazon V Sep 18, 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Convenient It was comfortable and very accessible to public transport. Paddington Station is walkable. The room is very tiny with no place to hang our clothes. The cleaners could have done a better job. ##### Corazon V Stayed 5 nights in Sep 2024 ### 2/10 Terrible #### Leah Feb 26, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This was one of the worst hotels I've ever stayed at. The location is nice and the wifi works. That's the positives. Check in was a distaster. The carpet in the hallway to our room reeked of cat urine. The room was dirty, stained walls etc. The door didn't lock properly. The shower barely had pressure. The room was hot and stuffy - thankfully we could open the window. The lobby etc are decorated and nice - but the rest is old, shabby, tired and dirty. Avoid this place. ##### Leah Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Brett Mar 19, 2024 Liked: Staff & service, amenities, property conditions & facilities We arrived into London early morning after travelling for 24 hours with a 6 and 7 year old!! We made our way to the hotel from the airport and the staff were incredible, taking our luggage, settling us in the lobby lounge with coffee and hot chocolate. 10 minutes later they let us know that we could check in to our room (well before normal checkin time). This really made the start of our trip. We had a quad room and it was perfect for us. Enough room, comfy beds, clean and a big bathroom. Awesome location right next to Hyde park and on the tour bus route. Would definitely stay there again. ##### Brett Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Jennifer Jun 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was truly a pleasant surprise. I booked online not knowing a lot about the area at all. It was on such a quaint and quiet street. It is a boutique little experience, so if you're looking for the immense grand hotel entrance, this is not it. The room was huge and perfect for 2 adults traveling with kids. The staff was very, very friendly. Fresh apples, coffee, tea and hot chocolates available constantly. Very easy walkability, just a block and a half from Kensington Gardens, Hyde Park, the Tube, Picadilly station, restaurants and more! Would highly recommend. ##### Jennifer Stayed 5 nights in Jun 2024 ### 8/10 Good #### Claire Jul 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Great location for attractions Our stay was for my birthday. Perfect location to local attractions. Tube station walking distance. Hotel staff were very friendly and accommodating. Bed very hard. View from the window was not great, a tiny window box and a brick wall. No balcony. Room was modern and clean however. Spacious modern bathroom. Breakfast we paid for one morning. £12.99 each. Not worth that money. Complementary tea/coffee or lemonade on arrival whilst checking in. ##### Claire Stayed 2 nights in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Hilton London Kensington](https://www.expedia.ca/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Holiday Inn Express London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-Express-London-Heathrow-T4.h22336089.Hotel-Information) > > [Hyatt Place London City East](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-City-East.h60903297.Hotel-Information) > > [Holiday Inn London Heathrow - Bath Road by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Heathrow-Bath-Road.h25727547.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.ca/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Mama Shelter London - Shoreditch](https://www.expedia.ca/London-Hotels-Mama-Shelter-London-Shoreditch.h1886693.Hotel-Information) > > [Novotel London West](https://www.expedia.ca/London-Hotels-Novotel-London-West.h17246.Hotel-Information) > > [Danubius Hotel Regents Park](https://www.expedia.ca/London-Hotels-Danubius-Hotel-Regents-Park.h26085.Hotel-Information) > > [Hyatt Place London Heathrow Airport](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-Heathrow-Airport.h1716953.Hotel-Information) > > [Staycity London Dalston](https://www.expedia.ca/London-Hotels-Kingsland-Locke.h57227439.Hotel-Information) > > [ibis London Earls Court](https://www.expedia.ca/London-Hotels-Ibis-London-Earls-Court.h14264.Hotel-Information) > > [Hilton London Canary Wharf](https://www.expedia.ca/London-Hotels-Hilton-London-Canary-Wharf.h1457899.Hotel-Information) > > [Radisson RED Hotel London Heathrow](https://www.expedia.ca/London-Hotels-Radisson-RED-Hotel-London-Heathrow.h46218383.Hotel-Information) > > [Four Points Flex by Sheraton London Shoreditch East](https://www.expedia.ca/London-Hotels-The-East-London-Hotel.h27372440.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.ca/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [Hampton by Hilton London City](https://www.expedia.ca/London-Hotels-Arbor-City-Hotel.h201127.Hotel-Information) > > [a&o London Docklands Riverside](https://www.expedia.ca/London-Hotels-Ao-London-Docklands-Riverside.h2456.Hotel-Information) > > [Ibis budget London Heathrow Central](https://www.expedia.ca/London-Hotels-Ibis-Budget-London-Heathrow-Central.h72386009.Hotel-Information) > > [Premier Inn London Fulham](https://www.expedia.ca/London-Hotels-Premier-Inn-London-Fulham.h1209124.Hotel-Information) > > [Crowne Plaza London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Crowne-Plaza-London-Heathrow-T4.h22334825.Hotel-Information) > > [London Heathrow Marriott Hotel](https://www.expedia.ca/London-Hotels-London-Heathrow-Marriott-Hotel.h438504.Hotel-Information) > > [ibis London Heathrow Airport](https://www.expedia.ca/London-Hotels-Ibis-London-Heathrow-Airport.h16754.Hotel-Information) > > [Stamford Bridge Hotel London](https://www.expedia.ca/London-Hotels-Stamford-Bridge-Hotel.h65802.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.ca/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [MOXY London Heathrow Airport](https://www.expedia.ca/London-Hotels-MOXY-London-Heathrow-Airport.h20463397.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [The Stratford, Autograph Collection](https://www.expedia.ca/London-Hotels-The-Stratford-Hotel-London.h31325464.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.ca/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.ca/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information)