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Overview of Shangri La Hotel At The Shard London

Photo gallery

Featured Image
Indoor pool
Indoor pool
Frette Italian sheets, minibar, in-room safe, desk
Frette Italian sheets, minibar, in-room safe, desk

Shangri La Hotel At The Shard London

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationThe Shard1 min walk
    Popular LocationTower Bridge14 min walk
    Popular LocationTower of London16 min walk
    AirportLondon (LHR-Heathrow)53 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Wed., Dec. 16 2020 - Sun., May 16 2021.

Superior Shard Room - 1 King

4.7/5 guest room rating
  • 505 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

4.9/5 guest room rating
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Shangri-La)

  • 2494 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (London)

  • 1257 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (Westminster)

  • 1334 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Iconic Shard Suite

  • 645 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (Southwark)

  • 936 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Premier Shard Suite

  • 641 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Iconic City View Room - 1 King

4.8/5 guest room rating
  • 462 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Shard Room King

4.7/5 guest room rating
  • 505 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Twin Beds, City View

5/5 guest room rating
  • 505 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premier Room, 2 Twin Beds (Shard)

  • 505 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 2 Twin Beds (Shard)

  • 322 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Twin Beds, City View (Iconic)

  • 462 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premier Room, 1 King Bed, City View

4.8/5 guest room rating
  • 505 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

London

Located in London's London City Centre neighborhood, Shangri La Hotel At The Shard London is in the city center and on the riverwalk. HMS Belfast and Globe Theatre are cultural highlights, and some of the area's notable landmarks include London Bridge and St. Paul's Cathedral. Looking to enjoy an event or a game while in town? See what's going on at O2 Arena. Spend some time exploring the area's activities, including segway rentals/tours.
Popular Location

What's nearby

  • The Shard - 1 min walk
  • Borough Market - 4 min walk
  • London Bridge - 6 min walk
  • Tower Bridge - 14 min walk
  • Tower of London - 16 min walk

Getting around

  • London Bridge Station - 1 min walk
  • London Bridge Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 57 min drive

Restaurants

  • Lang — 1 min walk
  • Gong — 1 min walk
  • My Tea Shop — 3 min walk
  • Champor Champor — 3 min walk
  • Brindisa — 3 min walk

About this property

Shangri La Hotel At The Shard London

Luxury London hotel in London City Centre, walk to Borough Market
A restaurant, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 202 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi, free wired Internet, and LED TVs with digital channels. Guests will also find 24-hour room service, minibars, and Frette Italian sheets.
Shangri La Hotel At The Shard London offers 202 accommodations with minibars and safes. Beds feature Frette Italian sheets. A pillow menu is available. 40-inch LED televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an indoor pool, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

Shangri La Hotel At The Shard London is listed in the 2020 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 55.00 per night)
  • Valet parking on site (GBP 55.00 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 36 for adults and GBP 18 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Indoor pool
  • Private picnics
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Highchair
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Conference space (2335 square feet)
  • Meeting rooms - 3

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable/satellite channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Please note that room layout, furnishings, and views may differ from the photos shown.
Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.

Renovations and closures

This property is closed from December 16 2020 to May 16 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 36 for adults and GBP 18 for children (approximately)
  • Airport shuttle fee: GBP 160.00 per vehicle (one-way)
  • Self parking fee: GBP 55.00 per night
  • Valet parking fee: GBP 55.00 per night
  • Rollaway bed fee: GBP 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel London Shard
Hotel Shard
London Hotel Shard
Shangri Hotel London
Shangri London
Shangri La At The Shard London
Shard Hotel London
Shard Hotel Shangri
Shard London Hotel
Shard London Shangri Hotel
Shangri-La Hotel, At The Shard, London England
Shangri Hotel Shard London
Shangri Hotel Shard
Shangri La Hotel At The Shard London Hotel
Shangri La Hotel At The Shard London London
Shangri La Hotel At The Shard London Hotel London

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 817 out of 994 reviews
5 - Excellent 82%
Rating 4 - Good. 117 out of 994 reviews
4 - Good 12%
Rating 3 - Okay. 36 out of 994 reviews
3 - Okay 4%
Rating 2 - Poor. 13 out of 994 reviews
2 - Poor 1%
Rating 1 - Terrible. 11 out of 994 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning view, excellent room, dining in room best
Room excellent - a private viewing platform over the London skyline for the night. Room service very good. Restaurant / bar overpriced, mediocre service. Best to dine in room.
Stayed 1 night in Nov 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views
Absolutely stunning views ! Service top draw !
Stayed 2 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020