Title: PremierLux Serviced Apartments - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # PremierLux Serviced Apartments Suburban guesthouse in Ilford with a 24-hour front desk ![Reception](https://images.trvl-media.com/lodging/36000000/35160000/35153100/35153018/0f9c781e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/36000000/35160000/35153100/35153018/6eadeed9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double Room, 1 Double Bed, Non Smoking, City View](https://images.trvl-media.com/lodging/36000000/35160000/35153100/35153018/c1b1368b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/36000000/35160000/35153100/35153018/411a81d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/36000000/35160000/35153100/35153018/9db94bfe.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Thames River, PremierLux Serviced Apartments provides everything you need. Stay connected with free in-room WiFi. 7.4 Good ## Popular amenities - Breakfast available - 24/7 front desk - Housekeeping - Kitchen - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=35153018&PinnedHotelID=35153018&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=35153018&PinnedHotelID=35153018&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=35153018&PinnedHotelID=35153018&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=35153018&PinnedHotelID=35153018&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=35153018&PinnedHotelID=35153018&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=35153018&PinnedHotelID=35153018&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=35153018&PinnedHotelID=35153018&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=35153018&PinnedHotelID=35153018&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/36000000/35160000/35153100/35153018/9efad073.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, 1 Twin Bed, Non Smoking, City View ### Highlights Heating Flat-screen TV Hair dryer Private bathroom 20 bathrooms Shared/communal kitchen Coffee/tea maker In-room safe - 108 sq ft - City view - Sleeps 1 - 1 Twin Bed ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/36000000/35160000/35153100/35153018/9efad073.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed, Non Smoking, City View 8.0 Very good 1 review ### Highlights Heating Flat-screen TV Hair dryer Private bathroom 20 bathrooms Shared/communal kitchen Coffee/tea maker In-room safe - 118 sq ft - City view - Sleeps 2 - 1 Double Bed ![Standard Twin Room, 2 Single Beds, Non Smoking, City View](https://images.trvl-media.com/lodging/36000000/35160000/35153100/35153018/0d76a659.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Twin Beds, Non Smoking, City View 10.0 Exceptional 1 review ### Highlights Heating Flat-screen TV Hair dryer Private bathroom 20 bathrooms Shared/communal kitchen Coffee/tea maker In-room safe - 118 sq ft - City view - Sleeps 2 - 2 Twin Beds ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/36000000/35160000/35153100/35153018/85cb164a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, Multiple Beds, Non Smoking, City View ### Highlights Heating Flat-screen TV Hair dryer Private bathroom 20 bathrooms Shared/communal kitchen Coffee/tea maker In-room safe - 129 sq ft - City view - Sleeps 3 - 1 Twin Bed and 1 Double Bed ![Standard Quadruple Room, 2 Double Beds, Non Smoking, City View](https://images.trvl-media.com/lodging/36000000/35160000/35153100/35153018/3f456423.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room, 2 Double Beds, Non Smoking, City View ### Highlights Heating Flat-screen TV Hair dryer Private bathroom 20 bathrooms Shared/communal kitchen Coffee/tea maker In-room safe - 129 sq ft - City view - Sleeps 4 - 2 Double Beds ![Superior Double Room, 1 Double Bed, Non Smoking, City View](https://images.trvl-media.com/lodging/36000000/35160000/35153100/35153018/c1b1368b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Double Bed, Non Smoking, City View ### Highlights Heating Flat-screen TV Hair dryer Private bathroom 20 bathrooms Shared/communal kitchen Coffee/tea maker In-room safe - 118 sq ft - City view - Sleeps 2 - 1 Double Bed ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/36000000/35160000/35153100/35153018/b16976a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, Multiple Beds, Non Smoking, City View ### Highlights Heating Flat-screen TV Hair dryer Private bathroom 20 bathrooms Shared/communal kitchen Coffee/tea maker In-room safe - 129 sq ft - City view - Sleeps 3 - 1 Twin Bed and 1 Double Bed ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/36000000/35160000/35153100/35153018/933edc05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed, Non Smoking, City View ### Highlights Heating Flat-screen TV Hair dryer Private bathroom 20 bathrooms Shared/communal kitchen Coffee/tea maker In-room safe - 118 sq ft - City view - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Restaurant](https://images.trvl-media.com/lodging/1000000/10000/700/655/19a7b62b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton London Heathrow Airport Hotel Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Gym 9.2 Wonderful 1,369 reviews CA $188 CA $225 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/London-Hotels-Hilton-London-Heathrow-Airport-Hotel.h655.Hotel-Information?chkin=2025-11-14&chkout=2025-11-15&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=5398ad3a-ebd4-4b2c-a05c-90ba7ca5bc77&top_cur=CAD) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/440000/438600/438504/80bb0f5a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### London Heathrow Marriott Hotel Heathrow Villages - Pool - Hot tub - Pet-friendly - Free WiFi 9.0 Wonderful 1,338 reviews CA $181 CA $218 total includes taxes & fees Nov 21 - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-PremierLux-Serviced-Apartments.h35153018.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-PremierLux-Serviced-Apartments.h35153018.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.55083%2C0.07427&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=T7bQvpeUU-f84DTMXBXMlQDWI10=) 210 Ilford Lane, Ilford, England, IG1 2LW #### What's nearby - ExCeL Exhibition Centre - 12 min drive - 8.2 km - Westfield Stratford City - 16 min drive - 12.3 km - London Stadium - 16 min drive - 12.9 km - O2 Arena - 18 min drive - 11.2 km - ABBA Arena - 18 min drive - 13.6 km #### Getting around - Barking L.T. Station - 2 min drive - Ilford Station - 12 min walk - London City Airport (LCY) - 11 min drive #### Restaurants - ‪Anand Pan Centre - ‬5 min walk - ‪Haweli Restaurant - Ilford - ‬3 min walk - ‪JRC Global Buffet - ‬9 min walk - ‪Nagina - ‬1 min walk - ‪Ilford Kebab - ‬8 min walk ## About this property ### PremierLux Serviced Apartments Guesthouse near Thames River PremierLux Serviced Apartments provides everything you need. Stay connected with free in-room WiFi. Other perks include: - Breakfast (surcharge), a 24-hour front desk, and an elevator - Smoke-free premises Room features All guestrooms at PremierLux Serviced Apartments offer comforts such as free WiFi and safes. Other amenities include: - 20 bathrooms with showers and free toiletries - Communal kitchens, coffee/tea makers, and heating ## Similar properties ![Quadruple Room, Ensuite](https://images.trvl-media.com/lodging/17000000/16400000/16392400/16392350/ee423a1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Signature London Valentines - Free WiFi - Business services - Housekeeping - 24/7 front desk 7.4 Good 355 reviews CA $76 CA $91 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=16392350&PinnedHotelID=16392350&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1880000/1875100/1875030/06857e00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western London Ilford Hotel Valentines - Free WiFi - Breakfast available - Business services - Room service 7.2 Good 967 reviews CA $97 CA $116 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1875030&PinnedHotelID=1875030&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1880000/1876300/1876241/ffa6e4e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hotel Cranbrook - 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Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1875269&PinnedHotelID=1875269&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily on-the-go breakfast available 6:00 AM to 10:00 AM for a fee: GBP 9.99 for adults and GBP 9.99 for children ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Accessibility - Elevator ### More - Smoking not allowed ## Room amenities ### Bathroom - 20 private bathrooms - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Coffee/tea maker - Shared kitchen access ### More - Desk - Heating - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation This property offers shuttle pickup service from Ilford Station and Barking Underground Station only. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 100.0 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for to-go breakfast: approximately GBP 9.99 for adults and GBP 9.99 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### Property is also known as PremierLux Serviced Apartments Ilford PremierLux Serviced Ilford Hotel PremierLux Serviced Apartments Ilford Ilford PremierLux Serviced Apartments Hotel PremierLux Serviced Hotel PremierLux Serviced Apartments PremierLux Serviced Apartments Ilford PremierLux Serviced Apartments Guesthouse PremierLux Serviced Apartments Guesthouse Ilford ## Frequently asked questions ### Is PremierLux Serviced Apartments pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at PremierLux Serviced Apartments? > As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at PremierLux Serviced Apartments on Nov 15, 2025 start from CA $73.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/London-Hotels-PremierLux-Serviced-Apartments.h35153018.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at PremierLux Serviced Apartments? > This property doesn't offer parking. ### What time is check-in at PremierLux Serviced Apartments? > Check-in start time: 2:00 PM; Check-in end time: midnight. ### What time is check-out at PremierLux Serviced Apartments? > Check-out is at 11:00 AM. ### Where is PremierLux Serviced Apartments located? > Located in Loxford, this guesthouse is within 6 mi (10 km) of Thames River, ExCeL Exhibition Centre, and Westfield Stratford City. Queen Elizabeth Olympic Park and London Stadium are also within 6 mi (10 km). Barking L.T. Station is 22 minutes by foot and Ilford Station is 12 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## PremierLux Serviced Apartments Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.6 Location ### 8.0 Staff & service ### 6.2 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 47 8 - Good 28 6 - Okay 16 4 - Poor 16 2 - Terrible 15 ### 10/10 Excellent #### Olaoluwatomi Jan 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean and large enough. Staff courteous. ##### Olaoluwatomi Stayed 1 night in Dec 2024 ### 4/10 Poor #### Jade Dec 1, 2024 Disliked: Staff & service, property conditions & facilities The property was in a poor condition, when we arrived it smelt dirty. The room had several poor conditions. The kitchen was disgraceful ##### Jade Stayed 1 night in Nov 2024 ### 10/10 Excellent #### David Jun 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Booked an apartment but due to maintenance problems we were upgraded to a hotel. Very comfortable, quiet and 30 seconds walk to station. ##### David Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Lauren Feb 14, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Disgusting, loud and carpet was filthy ##### Lauren Stayed 7 nights in Jan 2025 ### 6/10 Okay #### Flutura Dec 8, 2024 Liked: Cleanliness, room comfort Disliked: Staff & service #### Arnaque Bon séjour globalement, hormis le fait qu’on a payé un supplément pour avoir le petit déjeuner mais qu’il n’y en avait pas à l’hôtel sans moyen de remboursement proposé ##### Flutura Stayed 7 nights in Dec 2024 ### 8/10 Good #### Per Øivind Nov 25, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Som forventet standard - svært hyggelig betjening Som forventet til prisen. Helt greit. Ingen heis som virket, gikk derfor 5 etasjer opp. Burde skiftet gulvbelegg på rommet - skittent og slitt, ellers ok rom til prisen. Veldig hyggelig betjening. ##### Per Øivind Stayed 2 nights in Nov 2024 ### 4/10 Poor #### Verified traveller Nov 17, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort Fanns inga galgar eller krokar i rummet för att hänga sina kläder på. Marknadförs som att man bor i lägenheter men i verkligheten så delades lägenheten upp i 4 så vi bodde i ett rum istället för lägenhet. ##### Verified traveller Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### ibrahima Nov 13, 2024 Liked: Property conditions & facilities #### Au top Parfait. endroit bie. desservie par les transports, pas trop chère et personnel agréables ##### ibrahima Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Usman Oct 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very much satisfied ##### Usman Stayed 3 nights in Oct 2024 ### 2/10 Terrible #### Babatunde Oct 20, 2024 Disliked: Staff & service, property conditions & facilities, room comfort Not as advertised ##### Babatunde Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Eiyasir Oct 17, 2024 Liked: Staff & service I stayed at this hotel last week, and honestly, it was a bit of a mixed experience. The first night we had issues with the door lock, and the room had only half a curtain, so privacy was kind of a problem, especially since I was with my girlfriend. There was no desk or even a rubbish bin, which was pretty annoying. I talked to the receptionist, and they moved us to a new room the next day, which was way better. After that, the room was fine, and the bathroom was decent too. But one thing that really got on my nerves was that almost every morning, maintenance people would come by to check something or fix things. It felt like we couldn’t just chill or sleep in because they’d be knocking on the door or coming in to do random stuff. Super frustrating. That said, the best part of the hotel was definitely the receptionist. They were really helpful and nice, so that made the experience a bit better. In the end, the hotel was alright, but it had its fair share of issues. If they could sort out the maintenance interruptions and fix the little things, it would be much better. ##### Eiyasir Stayed 7 nights in Oct 2024 ### 2/10 Terrible #### Stephanie Dec 10, 2023 #### Homeless People, Terrible Condition & Dirty Carpets were dirty and tacky, bedding was stained and ripped, mattresses very old with springs very much felt during sleeping. Toilet sear cane off as was not fixed on at all. The apartments are part of a homeless scheme the council run. So the place is full of foreign homeless people. Avoid at all costs. ![](https://a.travel-assets.com/ugc/hotel-reviews/700C6422217D1ED515A10441E04BB9A2517F67AE1702212325542.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4A2BEAB79C9B8883D6E9CA1DC75F526142E4226A1702212325220.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/66C75D55C7C20CDAFD57A39CCF8A5521C74033301702212321950.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/97A0579F2BE561511BAC0FF07CE81881E9CE3AB51702212321895.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stephanie Stayed 1 night in Dec 2023 ### 4/10 Poor #### Fred Oct 30, 2022 Disliked: Cleanliness, amenities, property conditions & facilities Receptiepersoneel deed hun best, maar liep tegen beperkingen van de locatie aan (bv. geen brood aanwezig, terwijl er ontbijt moet worden gegeven). De kamer zelf was veel kleiner (3×3) dan beschreven; meubilair gammel, bed matig, schoonmaak slecht; douche/toilet zeer klein; wastafel moeilijk te gebruiken; geen mogelijkheid om handdoeken op te hangen; toiletzitting los en veel te klein. Slot van de kamer hing half los; was van binnenuit maar moeilijk op slot te draaien. Ontbijtservice was alleen op de eerste dag goed, daarna werd er steeds minder verstrekt; in de volgende dagen geen brood, geen croissant, geen fruit, geen kaas, bedorven yoghurt, etc. Op dag 3 alleen een croissant gekregen, omdat er geen brood meer was; dag 4 was er geen croissant en geen brood en werd als oplossing brood gekocht bij het tegenoverliggende benzinestation: resultaat 3 boterhammen, 2 bakjes jam en yoghurt als ontbijt - te triest voor woorden... ##### Fred Stayed 4 nights in Oct 2022 ### 4/10 Poor #### Verified traveller Jul 25, 2022 Disliked: Cleanliness, room comfort #### Would not stop again if someone paid me to!! Well we're do I start. Location is on busy, noisy high street. Receptionist only interested in mobile phone. Hallways are filthy and smell of damp. Room was the most dirtiest and smallest room I have ever stopped in. Carpet was filthy and freying in all the corners. Walls were dirty & stained with god knows what. The bed was the most dirtiest and uncomfortable mattress I have ever slept on. Springs in your back constantly and only get 1 thin cushion. How they can justify letting people sleep on them I don't know. Would be better sleeping on the floor tbh. Bathroom was dirty with mould in the shower and floor not been cleaned in months by the looks of it. Avoid at all costs!!! ##### Verified traveller Stayed 2 nights in Jul 2022 ### 2/10 Terrible #### Amandip Dec 12, 2021 Disliked: Cleanliness, communication It was substandard in everyway a cheap style tacky place hair in rooms dirty and uncomfortable. ##### Amandip Stayed 1 night in Dec 2021 ### 2/10 Terrible #### Annette Oct 2, 2021 Disliked: Cleanliness, room comfort, communication Worse experience ever. Only 1 member of staff that was civil Nothing to cook with. The matresses were actally broken with springs digging into your body. The storage smelt and was in very poor condition. ![](https://a.travel-assets.com/ugc/hotel-reviews/392C8690B4C28C74B06770B0974BEBDFE1DE2DB91633190208390.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3FC6D4F03242AF44C8118CA3CFB2ED8AB81367DE1633190244241.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A68411C44811BF89480081BCBE370E4C850C59C61633190276037.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9798603F0734510B9C3F250D5189AE8444C121931633190299655.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Annette Stayed 5 nights in Sep 2021 ### 10/10 Excellent #### Verified traveller Aug 1, 2021 Liked: Cleanliness, property conditions & facilities, communication Good place to stay ##### Verified traveller Stayed 1 night in Jul 2021 ### 2/10 Terrible #### N Jul 28, 2021 Disliked: Room comfort, communication #### No electricity When we arrived there we was told there was no electricity and it would come back in 20 mins. Then I saw all the notice in the doors saying that there won't be electricity between 10 and 12,however we were there at 2:30pm. There was guests in the corridor as it was very hot, so I enquired about it they said its 3 hours more than the time they initially informed. When I called the reception who told me 20 mins after half an hour of my visit, she said it will take another hour so I decided to leave and asked them to accommodate me in a different hotel. They did provide me a park hotel which is not what I paid for and I didn't like my stay there as well. It ruined my day!! ##### N Stayed 1 night in Jul 2021 ### 4/10 Poor #### Verified traveller Jul 5, 2021 Disliked: Room comfort No air conditioning Rooms cramped Only 2 thin pillows for a whole double bed ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Sheriffideen Jul 5, 2021 Liked: Cleanliness, room comfort, communication Very freindly staff. Spacious accomodation ##### Sheriffideen Stayed 1 night in Jul 2021 ### 2/10 Terrible #### Verified traveller Jun 7, 2021 #### worst experience at hotel ever! Awful. No clear instruction of needed deposit and while waiting to transfer to clear to credit card, there was no help or empathy from staff. Horrible atmosphere. Lelt feeling embarrassed upset and no offer of refund or comprise, comfort while waiting for our already paid room ##### Verified traveller Stayed 1 night in Jun 2021 ### 4/10 Poor #### Verified traveller May 12, 2021 Liked: Cleanliness Disliked: Amenities The room was really warm and no reason was given why, the shower head was broke and when I asked for an iron and ironing board I couldn't get it as it was in another apartment and the resident was out. They didn't even have a spare and this wasted hours of my life because I couldn't go out. ##### Verified traveller Stayed 2 nights in May 2021 ### 4/10 Poor #### Verified traveller May 9, 2021 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Roof space availability is great advantage! General condition of the furniture and walls is catastrophic. It is old and dirty beyond any cleaning ability of the room service. Beds are too short and small, especially for tall Serbians and generally Yugoslavs. Ceiling does not allow extension of the arms. Room service and reception staff are great. ##### Verified traveller Stayed 10 nights in Apr 2021 ### 4/10 Poor #### Verified traveller Jan 18, 2021 Liked: Communication Disliked: Room comfort #### Not very comfortable Poor bed. Poor showers. Not very comfortable. But a good location. ##### Verified traveller Stayed 2 nights in Jan 2021 ### 4/10 Poor #### Verified traveller Jan 10, 2021 Disliked: Cleanliness, amenities, property conditions & facilities Conditions of the rooms are very poor. There are springs coming out of the beds. Very poor showers too. Very little evidence of any Covid 19 compliance relating to cleansiness. The people behind the reception desk are not even wearing masks ##### Verified traveller Stayed 5 nights in Jan 2021 ## Expedia's Latest Trends ### Hotels > [The Bailey's Hotel London Kensington](https://www.expedia.ca/London-Hotels-The-Baileys-Hotel-London.h523223.Hotel-Information) > > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.ca/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [The Westminster London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)