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Reviews of Park View Residence-Northolt - Near Tube

3 out of 5
Park View Residence-Northolt - Near Tube
4A Thirsk Cl, Northolt, England

Reviews

5.4
Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 2 out of 10 reviews" "
Rating 2 - Terrible. 4 out of 10 reviews" "

7.0/10

Cleanliness

2.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

WAI LUN ALAN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst experience that I ever had with Expedia. It took me more than 30mins to just get the door open but it never worked. The residence has 4 rooms that need to share a kitchen and a bathroom. They never mentioned these info in the description. Also, I sent them a message that I could not get the door open and requested for a refund, they said I was stupid and called the police. It was absolutely ridiculous and an insult to me. I did report to Expedia to remove this residence from the selection so that no one will get suffered in the future. I am still working on my refund and hopefully will get it back in the sooner future.
Stayed 2 nights in Oct 2023
Response from Raj on Oct 17, 2023
Hello, As I told you stupid because you said your colleagues think you look like fool is because that simple lock you can’t open. Also you so ignorant that don’t listen to the instruction

4/10 Poor

jack

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Unhelpful Owners
The property was fine. The owners were very unhelpful, I left my jacket in my room and realised when i was home over 5 hours away. I messaged asking for them to send the jacket or atleast the keys inside onwards, and I would pay for any expenses required. In response, they moved the jacket into the kitchen, and ignored any further attempts to contact them. Even going so far as to blocking my phone number, leaving me without my jacket and business keys.
Stayed 1 night in Aug 2023
Response from Raj on Sep 2, 2023
Hi, you blaming us for your mistake. Wonderful . It is clear now your character

8/10 Good

Ruth

Liked: Cleanliness, room comfort
Couples stay in Northolt
We hadn’t anticipated sharing this space with other people as it does state on the details that ‘you will only share the apartment with others from your party’. Fortunately all other guests were very respectful of space. Continental breakfast options were interesting but it wasn’t clear what was definitely for our use and what belonged to others. Overall, a nice stay in a nice location.
Stayed 2 nights in Jul 2023

2/10 Terrible

Ka

Stayed 3 nights in Jun 2023

10/10 Excellent

Bernadette

Liked: Cleanliness, amenities, property conditions & facilities
Loved the property, the superb location and kind and generous hostess! Very generous with continental breakfast with lots of choices to include fruit and chocolate bonus! Impressive!
Stayed 2 nights in Apr 2023

4/10 Poor

Victoria

Disliked: Room comfort
Not good
Shower didn’t work properly, out of date food in fridge
Stayed 3 nights in Mar 2023

2/10 Terrible

Alejandro, EL PASO

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT RENT FROM THIS PERSON, the whole experience was horrendous -- no hot water or heating and some stranger decided to make it's way into the apartment without us knowing while my whole family was there!!! When I first made the reservation I expected to have the whole 3 bedroom apartment to ourselves since that is what the listing said, but when we got there I noticed that the owner had only sent us the code for 2 of the bedrooms (yes, every single bedroom has a keypad outside so you can go inside and use them). After calling the owner several times, he finally decided to text me and told me that since we were only 4 persons that we could only access 2 bedrooms out of the 3 which was not what we had agreed on. Furthermore, he decided to rent out the other bedroom to some stranger without telling us!! I was trying to fix the issue with the lack of heating in the apartment when suddenly I turn around and a stranger is standing behind me trying to open the bedroom that "we were not allowed to use". This is not a hotel in which you have several rooms for several people and each one of them has its own bathroom, this is an apartment in which the single bathroom and kitchen are shared so now we are supposed to share not only the apartment with some stranger but also the bathroom & kitchen? Both the stranger and I tried calling the owner but he never picked up. Fortunately Expedia was able to relocate me and my family to another property but this was truly a horrible experience.

2/10 Terrible

Himanshu

Stayed 1 night in Mar 2023

10/10 Excellent

LATIF

Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy, friendly staff who willing to help all your needs. Spacious room loaded with all essential staff. , modern clean kitchens ,tea ,coffee and cornflakes available also clean modern bathroom . Definitely would recommend.
Stayed 1 night in Jan 2023
Response from Raj on Jan 28, 2023
Thank you