Superior Studio, 1 Double Bed | Private kitchenette

Reviews of Paddington Apartments

3.5 out of 5
Paddington Apartments
9 Talbot Square, Bayswater, London, England

Reviews

7.2

Good

Rating 10 - Excellent. 47 out of 201 reviews" "
Rating 8 - Good. 72 out of 201 reviews" "
Rating 6 - Okay. 43 out of 201 reviews" "
Rating 4 - Poor. 24 out of 201 reviews" "
Rating 2 - Terrible. 15 out of 201 reviews" "

8.0/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, room comfort
Great Apartment and Location in London
Had stayed at Paddington Apartments on a previous visit to London and there has been one major improvement (to an already good venue) since then. The electronic check-in/key eliminates the need to trek over to their main office to check in and get a key, saving a lot of time. We had a minor issue with the smoke alarm in our room beeping due to a dying battery. We contacted the office and by the time we got back to the room that evening, it had been repaired, which was much appreciated. The room was small, but had the essentials - three beds, efficiency kitchen and complimentary bottles of water. Great location near Paddington Station and plenty of pubs within walking distance, as well as a short walk to Hyde Park. I'd stay here again.
Stayed 3 nights in Aug 2022

6/10 Okay

Alan

Stayed 2 nights in Jun 2022

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, room comfort
Good stay
The check-in process is a pain. You have to go to a different hotel (about an 8 euro taxi ride each way). But, the room was very comfortable and spacious. Used the laundry machines and they worked fine but took forever (bring about 6 pounds per load based on our experience). Good neighborhood. Walked to the Thai restaurant nearby and it was quite good. Would stay again
Stayed 1 night in Jun 2022

4/10 Poor

anna

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Had a fridge, hot water kettle, 3 super hard beds. But it was one poorly laid out room that felt claustrophobic, it was turn of the century basic. Worlds smallest shower.And not sure if they were kids wrestling being crazy loud and noisy or if it was something else…. It made us get out and see the city since it was sad to be there. It met our needs and that was it. We were happy to check out.
Stayed 3 nights in Jun 2022

4/10 Poor

Shelly M

Travelled with family
Disliked: Property conditions & facilities
Great location. Good size for a couple with 1-2 small kids. The pull out loveseat was broken and barely functional. Several things were broken or not functioning properly.
Stayed 2 nights in Jun 2022

8/10 Good

Marie

Liked: Cleanliness, room comfort
Amazing little find. Locating the property to collect the keys is a little awkward as the property address is located on a square which just seems to go on and one but once located a short walk to the apartment. The area was lovely and had lots of little convenience shops, mcdonalds (for our morning cup of coffee) and pubs and restaurants. The property it self was great for just putting our heads down and getting some sleep. The bed was really comfy but the shower was a little small for my 6ft 1 husband but he managed :)
Stayed 1 night in Jun 2022

6/10 Okay

Natalie

Travelled with group
Disliked: Cleanliness, room comfort
I guess just a place to sleep
Pretty disappointing place, while it was quiet from the traffic it wasn't so quiet from the other people. The shower room was way too small, repeatedly knocking my knee into the sink whilst using the toilet, which was pretty grubby. The sink and shower itself didnt drain properly and barely got anything more than luke warm water. The mattress for the double bed needed to be thrown years ago, no support at all and lumpy as anything. Amongst other things, the spare duvet was stained and had a burn hole in it, the blind covering the window didn't work, air con barely worked, extractor fan for bathroom didn't work and there were water stains above the door. In all, we were pretty disappointed as the pictures of the other rooms looked much more spacious compared to the one we had in the basement. There is no way the room we had was for 4 people. The design was terrible.
Stayed 3 nights in Apr 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
OK for a Few Days
Comfortable and quiet. Not recommended for long stays. GOOD: * Very clean sheets and towels * Good cleaning * Good hot water * Good appliances: microwave over, toaster, hob (no oven,) TV (no cable), small fridge/freezer * Quiet room (first floor, back of building) * High ceilings * Walking distance from park, tube/buses/train, etc. * Management was professional and receptive upon reservation and accommodated our requests BAD: * Somewhat shady area (probably due to closeness of station) * Insufficient kitchen utilities (no broom, no kitchen towels, no washing-up detergent.) * Tiny freezer full of frost/ice * Coin washing machine and dryer were defective (there was no warning of this) * Metallic towel drying rack installed in bathroom can cause considerable burns * No reasonable way to hold window or curtains open * Cleaning person never seems to have days off * No reception area or staff * Only one room key provided (we did not request a second one; buzzer downstairs was out of order) * Bathroom sink clogs often
Stayed 28 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Amenities
Nice basement apartment nice temperature. However no room service during our stay no change of bedding or towels. The double bed had a dodgy mattress making an uncomfortable sleep. Good location.
Stayed 2 nights in Jun 2021

10/10 Excellent

Rob

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice place
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Tired and in need of maintenance!
Honestly, a little disappointing. General condition of the property can be described as tired, broken floor tiles, loose door handles, balcony in disrepair and very dirty. Beds not comfortable at all, small TV on the wall, musty smell in the hallway. The bathroom door opens awkwardly into the radiator. By far the most disappointing aspect was the cleanliness, I noticed a thick layer of dust on the black kitchen worktops. Area of the apartment is just ok, there are student dorms in the same square, lots of litter and rubbish bags outside, as well as its general vicinity to Edgware road and Paddington. I was fortunate in that I used a rewards night to bring the cost down, but I'd have been upset at paying full price.
Stayed 3 nights in Apr 2021

8/10 Good

Ramon S

Business traveller, Travelled with group
Liked: Cleanliness, room comfort
Decent
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice area, close to many beautiful places in London!
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 14 nights in May 2020

8/10 Good

Ramon S

Liked: Cleanliness, room comfort
Great assistance and nice place
Lovely flat in a charming neighborhood
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, clean and comfortable, good location, good amenities friendly staff.
Stayed 3 nights in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Stayed 1 night in May 2020

4/10 Poor

Denean

Disliked: Room comfort
Trashy area. Trend of disrespectful c.s. people.
Horrible customer service treatment from guy at 8 cavern rd where I had to walk to 'to show my bank card', to get the card key to the aptmnt., which you do not suppose to do!And I told him that! He stated the place was 4 star, the place look of Bosnia in a war! Trash everywhere. That area has totally went down.
Stayed 3 nights in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in May 2020

10/10 Excellent

Osnir

Business traveller
Liked: Cleanliness, room comfort
Excellent!
Excellent staff very professional and polite
Stayed 1 night in Apr 2020

8/10 Good

alfie

Liked: Cleanliness, room comfort
The place was lively pro people Nkt sknicen
It’s was good other than other guest that stayed accusing me of thing I weren’t keeping me up most the nfiht then when reacted was made to feel very uncomfortable for the rest of the stay
Stayed 2 nights in Apr 2020

8/10 Good

Kok Seng

Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Paddington Station so walkable. Also close to Lancaster gate for a different tube station. A quiet area. Building is by a lovely wee park. Very easy walk to Hyde park and Kensington Gardens. Was serviced every two days. Lovely and clean.
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was very spacious and comfortable. The unit is very good for a family of 4. I don’t like that the reception desk is far from the apartment, and you do not get cleaning everyday.
Stayed 3 nights in Nov 2019

8/10 Good

shaun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

4/10 Poor

Ed, Florida, USA

Disliked: Staff & service, property conditions & facilities
I liked the location. The remote check-in site is not ideal. But I knew that going in, so that does not deserve a negative review. The first floor front facing room at street level was not acceptable, though. I was unable to open my curtains throughout my stay. Upon my arrival in the room, when I saw the situation, I immediately called reception to request to be moved to another room. This was at 2pm, the beginning of checkin time, so there were other rooms available. I was told on the phone by the person who had just sent me over to the room that there was nothing she could do... that I was stuck with this room with a window that opened on the sidewalk for all pedestrians on the public, busy street to look in.
Stayed 3 nights in Sep 2019

8/10 Good

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Not too bad for what it cost
Lots of facilities in a small space. Bed was pretty firm which obviously some people but not myself. Location was good. Although it should be noted that it was a 10 minute brisk walk to check in and then another 10 minute brisk walk back to the actual apartment. Other than that for the price it was very agreeable
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
NOT near Paddington Station & hassle to get key with luggage. Fine print on Expedia does tell you this. Room was ok, bed was sagging, WIFI never worked.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair hotel, good price, passable service
Good clean apartment. Couldve used cleaner towels. Also, checkin was in a completley different building which i would not have known if i had not contacted hotels.com staff. This would be solved had the site provided a contact email and sent along a confirmation/FAQ email. Location was perfect though.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and roomy. Nice place to stay. Only drawback was outside door key wasn't functioning during last day. Required rush trip to other location at 11 PM because we couldn't get in hotel. Never was fixed someone had to let us in.
Stayed 3 nights in Jul 2019

8/10 Good

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Studio
Clean and very spacious studio which was surprisingly quiet given it was right next to the lift. Mounted flat screen TV was way too small for the size room as was the shower. Studio is ideally located for easy access to Paddington Station just 5 minutes walk away. We stayed over a weekend and it was a pity about the garbage stacked up at the front of the building.
Stayed 2 nights in Jul 2019

8/10 Good

Corrina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2019

8/10 Good

Lindsay

Liked: Cleanliness, property conditions & facilities, room comfort
It was a nuisance checking in from a remote location. It would have been better if at check-in a realistic assessment of the distance that had to be walked was provided.Bit difficult with a 25kg suitcase computer and handbag!.
Stayed 2 nights in Jun 2019

8/10 Good

Kristel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, not very far from Oxford Street
Everything was ok! The only thing I didn"t like, was lower ground floor, like being in basement. Apartment was quite small. Overall, good beds and it has everything you need. Haordryer needs improvement.
Stayed 2 nights in May 2019

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a clean, modern, comfortable apartment, which was very good
Stayed 1 night in May 2019

10/10 Excellent

Stacie, Canfield ohio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish breakfast would’ve been included. Great location, very clean, awesome views, very helpful staff!
Stayed 8 nights in Apr 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
I picked this property because it was located very near Paddington Station and I was coming to London from overseas. When I turned up there was just a locked door - no reception area. I managed to track down a number to call and was told that check in was 9 minutes walk away. I was also told that I had been sent an email with those instructions. That email never arrived. I spent an hour getting to and from the the check in location before I made it to my room. The shower was virtually inoperable as well.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019

4/10 Poor

SITNOUR

Liked: Cleanliness
Disliked: Staff & service, room comfort
Bad reception service , inconvenient stay
Reception was not good at all Knocking from upstairs the whole night I called the reception to solve this problem as me and the family couldn’t sleep , he mentioned he will send someone but Unfortunately he ignore the whole issue and didn’t care at all
Stayed 1 night in Nov 2018

6/10 Okay

Anonymous

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Good - admin attended call swiftly when first moving in about amenities not working. Bad - WiFi kept dropping out. Could not connect to WiFi overnight. Kept having to retype password. Net won’t work. Called up and asked about the problem, representative was not help and gave wrong info. Beds need changing. Too springy.
Stayed 4 nights in Nov 2018

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

Mussad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad appartement
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Great location, average digs, long walk to get key
Be aware of small print that advises you need to pick up key from different address - so close proximity to Station is irrelevant if you need to lug bags on a 30 minute walk to get keys.
Stayed 1 night in May 2018

8/10 Good

Luke

Liked: Cleanliness, property conditions & facilities, room comfort
Good and bad
The reception was at another address which was not made clear on the reservation confirmation this meant we spent 30 minutes outside banging on the door until a maid told us where we needed to go. But the room was clean enough and the location is very convenient for the relatively low cost.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Not in the area I had booked, but otherwise ok.
I was moved to a different equivalent apartment, 1km away from where I booked my stay. There was no cleaning in the apartment for the entire week, and no cleaning supplies (brooms or anything) in the apartment. Apart from that, the apartment was adequate.

8/10 Good

Noor Azman

Liked: Cleanliness, room comfort
6 Nights in Paddington
It's a good apartment in Paddington area