Lobby
Check availability

Reviews of Oxford Hotel Earl's Court

3 out of 5
Oxford Hotel Earl's Court
16-18 & 24 Penywern Road, Earls Court, London, England

Reviews

8.2

Very good

Rating 10 - Excellent. 14 out of 29 reviews" "
Rating 8 - Good. 7 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 5 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.4/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Maverixart

Liked: Cleanliness
Yes me and my partner had a beautiful stay, very nice
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
All good except the noise
Hotel and the room itself were really nice. Couldn’t fault it apart from the fact that the flooring is all made of wood (nothing wrong with wood) which means we could hear all the noise from outstairs. There were noise of like furniture being moved at around 10 pm and went on for a good 30 mins until we fell asleep due to tiredness. Woke up very early nex day to catch the sunrise and went back to the hotel to sleep for a bit before check out. Again, noise from upstairs. This was at 930 am. The cleaners were clearly cleaning the rooms. We just couldn’t go back to sleep anymore with all the noise.
Stayed 1 night in Jan 2024
Response from Marco on Feb 20, 2024
Thank you for your feedback and for staying with us

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly updated. Very small room, but lovely bathroom/shower. I couldn't find the hotel at first, because the online site called it the Oxford, but there was no sign outside that said Oxford. It must have been bought by the Merit-Kensington recently. Thankfully, one of the staff were on the steps and I asked if they knew where the Oxford was.
Stayed 4 nights in Oct 2023
Response from The Management on Nov 22, 2023
Thank you for staying with us. It was a pleasure welcoming you.

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
3 minutes walk from Earls Court tube station, so really handy for getting around. It seems the hotel has just been recently refurbished so is immaculate with quality fixtures and fittings. Highly recommended.
Stayed 3 nights in Oct 2023
Response from The Management on Nov 22, 2023
Thank you very for staying with us.

10/10 Excellent

Ksenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

LUCIANA

Stayed 2 nights in Jul 2023

4/10 Poor

Ali

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
First class airline cabin passing as a hotel room
The hotel has a very good location (less than five minutes from Earl's Court Underground, Boots, Nando's, restaurants, Starbucks etc). The rooms are definitely clean. The service is almost non-existent (no one to greet you at the door, no one to help you with your bags, or even offer), so expect to do everything yourself. I was given a room in a basement down super tiny, thin stairs with no offer to help with luggage (which given how thin the stairs were, was quite tricky to get up and down). It just felt really random and low-rent to be given a room completely separate from the main hotel building. As for the room itself, it was minuscule. You could barely sit comfortably at the desk or have your bags properly laid out. It actually felt like a first class cabin in an airplane, not a hotel room that you pay hundreds of dollars a night for. The location and cleanness were both great, but it was so claustrophobic in the room that you had no desire to spend any time in it at all. Again, for what you're paying you would expect much more.
Stayed 2 nights in Jul 2023

6/10 Okay

Hsiang Chien

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in May 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room, was a great place to stay. Perfectly located near Earls Court station to travel around the city.
Stayed 7 nights in May 2023

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern and it’s right next to Earls court tube station.
Stayed 4 nights in May 2023

10/10 Excellent

Leslie E, SALEM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations. The staff was friendly and helpful. They even allowed us to keep our bags at the office due to arriving early and wanting to explore London without out bags. I highly recommend and would come back!
Stayed 5 nights in Apr 2023

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Reasonable for the price
Let me start with saying I wasn’t expecting much given how much I paid for the room. The staff at the reception was very helpful and friendly, and my room was ready for me even I was a bit early. The room was however very small (really really small) and right next to the hallway and lift, I found it very noisy from time to time. The room had a disturbing odour when I checked in (a bit like smell from the toilet). The bed is small for me (178cm) as I couldn’t sleep with my legs straight. All in all, it was okay for what I paid for. The service is really good so I would recommend this hotel, as long as the expectations is well managed.
Stayed 1 night in Mar 2023
Response from Duty Manager on Mar 30, 2023
Thank you for your feedback. The room booked was the budget single, the smallest room in the hotel. The size of the bed is a standard british single bed 90x190, We have 10 other categories of rooms, from classic, deluxe, superior, premium, suites etc All sizes and descriptions are displayed online and can be seen before booking. If size is of paramount importance we have several room categories with beds which are 180x200, which would have been more comfortable for you.

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from The Management on Mar 30, 2023
Thank you for staying with us.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
What an up to date, clean, and conveniently located hotel! The front desk staff were especially friendly and helpful, even changing our room without us asking so we could be in the same building as our companions.
Stayed 2 nights in Oct 2022
Response from Mark on Nov 4, 2022
Thank you for staying with us.

8/10 Good

Michaela Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Oxford Hotel Earls Court gibt es dort unter dem Namen nicht. Wir fragten, da wir den Eingang suchten, im Merit Kensigton Hotel … tatsächlich waren wir dort richtig. Wir wurden freundlich empfangen und konnten ab 15 Uhr einchecken. Unser Gepäck wurde am Empfang solange aufbewahrt. Das Hotel besteht aus mehreren Häusern, wir waren in Hausnummer 24 untergebracht. Das Zimmer hatte ein sehr kleines Bad und zwei große Betten die durch einen Raumteiler der das tv (2 Geräte eins pro Seite und Bett) beinhaltete, getrennt wurden, wir waren zu dritt in dem Zimmer. Leider kein Schrank oder Ablagen, wir haben aus dem Koffer gelebt, vier Tage - Nachbar m. Es gab einen Wasserkocher und versch. Kaffee u. Teesorten, Milch u.Zucker zur Auswahl. Einen Kühlschrank u. Safe. Die Fenster konnte man ca. 20 cm öffnen, ebenso gab es eine Klimaanlage.Frühstück gab es im Keller ( mit Fenstern und Terrasse ) des Haupthauses. Es gab gekochte Eier, Rührei, Toast verschiedene Croissants, Brötchen, Speck, Bohnen, Marmelade, Honig, Wurst, Käse, Obst, Müsli, Kuchen und Muffins, Säfte, Wasser, Joghurt, Tee, Kaffee, Milch… wir haben immer etwas gefunden ! Einmal funktionierte die Zimmerkarte nicht, wurde ganz problemlos getauscht. Personal war sehr freundlich und hilfsbereit. Das Highlight: man steigt an der U-Bahn Station Earls Court aus und ist in drei Minuten im Hotel - perfekt an der Piccadilly line, auch vom Flughafen super zu erreichen in einer guten halben Stunde. Wir würden wiederkommen!
Stayed 4 nights in Mar 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near Earl’s Count underground station. The hotel is clean and fully equiped. No brainer for me, next time I will book here again.
Stayed 3 nights in Feb 2024
Response from Marco on Feb 20, 2024
Thank you for staying with us.

8/10 Good

Charalampos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

4/10 Poor

Jusefi Mohammed

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Erste Tag wir shalafen in kelarom in tiefe Etagen war Sher kalt und Sher kleine Zimmer fast 8 Meter
Stayed 6 nights in Jan 2024
Response from Marco on Feb 20, 2024
Thank you for staying with us.

10/10 Excellent

Andrea

Stayed 3 nights in Dec 2023
Response from Marco on Feb 20, 2024
Thank you for staying with us.

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel, with fantastic breakfast!
We were on a 5 day holiday in London and chose this hotel because the one we usually stay at is under renovation. We didn't regret it! Our room could have been a bit bigger, but it was nice and clean with a nice size bathroom and everything else you need. A suggestion could perhaps be to get some hooks up behind the door, and also out in the bathroom, as there is only a single towel rail, but these are small things! Our biggest challenge was getting two smaller duvets instead of a big one to share. It was a bit tricky, as the cleaners changed it every day, and when they finally succeeded, one of us had to sleep with a duvet without a cover. It went well enough, but next time it will hopefully go a little better ;) All in all we were super happy with our stay! We were especially excited about the breakfast! It was so delicious, and a large selection of both hot and cold. Thank you very much for really good service when we needed help. We are already looking forward to the next time! Kind regards from Steffen and Camilla
Stayed 5 nights in Nov 2023

4/10 Poor

Hieke

Stayed 3 nights in Nov 2023
Response from The Management on Nov 22, 2023
The management would love to her your feedback as we can improve our services.

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Struttura ottima e pulita, vicino alla metro Earl’s Court
Stayed 3 nights in Nov 2023
Response from The Management on Nov 22, 2023
Thank you very much for staying with us.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from The Management on Nov 22, 2023
Thank you for staying with us.

6/10 Okay

Mamiko

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
駅から近く、ロンドン中心まで近い。どこに行くにも便利。朝ご飯は、近くのパン屋さんで食べたり、パンとコーヒーを買ってきたりして不便なし。 夕飯は近くのイタリアン、3軒のパブでビールを飲みながらパブ飯を食べたり、タイレストランで食べたりと、満喫しました。 ホテルは綺麗ですが、最終日の前日、掃除が入らない日があり、クレームを入れてタオルだけもらいました。また、このホテルの受付はハウスナンバーが18番の住所に2つのホテルの受付が一緒にあり、 並びの住居が買われていくつかのホテルが点在している状況。セキュリティはカードによって確保されています。 これは、このホテルの問題か否か不明ですが、 夜8時以降はチェックインできないとのインフォメーションでしたが、実際に行ってみて聞くと24時間対応でチェックインできるとのこと。 安全で快適な宿泊は担保されますが、それ以外はあまり期待しない方が良いホテルです。
Stayed 5 nights in Sep 2023

10/10 Excellent

Dagmar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in May 2023

10/10 Excellent

Jana-Katharina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dieses Hotel ist einfach nur toll, die Zimmer sind teilweise etwas eng, aber für Londonder Verhältnisse sehr gut. Die Ausstattung ist sehr schön und modern und das Personal war sehr freundlich und hilfsbereit! Die Ubahn, sowie diverse Einkaufsmöglichkeiten und Pubs sind fußläufig in einer Minute zu erreichen! Ein tolles Erlebnis in dieser wundervollen Stadt! Ich komme auf jeden Fall wieder! :)
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I had a really nice stay at Oxford hotel. Stayed for 2 nights for a work trip. Newly renovated, clean and quiet, room is not too big, but was more than enough for me. Very central, just a 2 minute walk from Earls court station. Nice staff. Would absolutely go back!
Stayed 2 nights in Apr 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Mar 2023
Response from The Management on Mar 30, 2023
This is an anonymous review which does not have any comments and we can only say it doesn't express the opion of the vast majority of our clients. Client satisfaction can be achieved by interacting with the management during the stay.