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Reviews of Leicester House

3.5 out of 5
Leicester House
1 Leicester Street, London, England

Reviews

8.2

Very good

Rating 10 - Excellent. 21 out of 48 reviews" "
Rating 8 - Good. 16 out of 48 reviews" "
Rating 6 - Okay. 6 out of 48 reviews" "
Rating 4 - Poor. 5 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

9.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Keith, London

Liked: Cleanliness
Disliked: Staff & service, room comfort
Dissapointing
This is a great location however our room was little more than a Bathroom with a bed in it. We booked the hotel because it advertises having a bar and restaurant, however the bar and restaurant are closed. the staff are friendly but completely ineffectual.

4/10 Poor

Carole, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for business !
The neighbourhood was too complicated : renovation in the area, crowded and impossible to get a cab in front of hotel. Definitely making things complicate for a business trip with loads of luggage. restaurant was in renovation too so only available for breakfast : not what one would expect... That said, people were nice and room was large and clean.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Terrible! Wouldn't recommend it to anyone
The shower was terrible! The water was like warm to cold. Front office staff were down right rude and surly!

8/10 Good

Paul, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but not that great for the money
Arrived evening about 1930 think we were last as had room with the wet / disable bathroom - when shower on water everywhere in bathroom even with shower curtain and takes all night to dry out. The room was clean and bed comfortable with great TV on wall etc...windows double glazed but need triple glazing ! noise from clubs & pubs kicking out about 0400 and then the brewery started with the collection of empty and delivery of full barrel from 0700, really thought the windows were open but they were not. Sorry to moan but that's what I think and its all the truth.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, small friendly hotel
Little to say....I would stay again for sure. Its a great location, rooms are cosy and staff are friendly

10/10 Excellent

MALCOLM, Gateshead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay.
Clean, modern hotel in the heart of the West End. Very good.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Cannot believe no table
Can't believe there is not even a small table in the room!!!!! How can anyone do minimal work without a table. 3 1/2 stars? Without a table which is most basic.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

liz, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!! Hotel was lovely lots of extras.
Stayed for the weekend with my boyfriend, staff where very helpful. Very comfortable rooms,no problem with the bath in the room. The location is fab which makes the hotel even more appealing . Definitely would stay again and recommend it. If the weather is nice the bar downstairs is great for ending the evening people watching . We didn't eat here but the food looked good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't fault it really.
Got a decent nights sleep. Couldn't really fault it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent little hotel in a great location. Our room was cozy and perfect for a couple as the shower is not private. Appreciated the high quality toiletries. Would definitely stay here again.

10/10 Excellent

Wendy, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location! Quirky. Very comfortable.
Stayed here with my 16 year old daughter. A lovely, very clean small hotel. Luxury!
Relaxing after shopping!!

6/10 Okay

Simon, Woking

Liked: Cleanliness, room comfort
Overpriced and nothing special
This a small 'boutique' hotel very centrally located next to Leicester Square. We encountered no problems on our stay, but just expected something a bit more special for the amount of money charged by the hotel. What we got was a fairly small hotel room (pleasantly kitted out, admittedly), no real facilities, and no effort by staff to make us feel like we were anywhere special. Location wise it was excellent, but otherwise left feeling a bit underwhelmed. Would not return.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
the area around the hotel is crowded with people and the hotel windows aren't well insulated so you can hear a lot of noise from the street all throughout the night

4/10 Poor

Roxanne, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not return
I was very dissapointed in this hotel. The rooms are grossly mis-represented on the hotels website. My room had one tiny window, which faced what I think was an air shaft - needless to say it felt like a dark box. The hot water faucet in the shower fell off completely in my hands. There were hairs all over the bathroom. The electric socket also fell out of the wall the first time I went to plug in an appliance. For the money, I would have expected far better. I checked out after my first night despite the fact that I prepaid for two nights and stayed with a friend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in extremely central location
Perfect for my over-night stay in London - quiet, well furnished, clean and esthetically pleasing.

8/10 Good

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, clean room!
Great, clean room, amazing staff. The room was just a touch noisey due to an external fab

10/10 Excellent

Danny, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location comfortable stylish hotel .
We checked in for our second wedding anniversary and had a very enjoyable stay in this modern stylish attention to detail gem of a hotel in the heart of soho everything is within walking distance which will save much cash on taxi's . The hotel also is very peaceful quiet location tucked away in a pedestrian street behind Leicester sq .Found the hotel whilst searching online and will return again after the refurbishment which is now in progress .

10/10 Excellent

Karen, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Staff could not have done more to be helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
OLS is ideally located for doing stuff in central london. It is comfortable, clean and quiet. It lacks a hotel atmosphere, but then is more like a collection of rooms. Not sure about the shower in the bedroom, but it depends who you're staying with. A pleasant stay, and didn't have the breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to stay again
Great hotel when you want to be right in the thick of the west end. Highly recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for theatres ...
Room very clean and comfortable.... Noise from outside at night... But given the location,it could have been worse. Didn't stop me going to sleep.

8/10 Good

Isy, Gateshead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Natti's birthday bash.
Excellent 2day visit to London. Site seeing, meeting friends and family, eating and drinking! What more can I say.

8/10 Good

Jamie, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay--great location
I stayed here for two nights whilst attending a conference. Room was clean and well apportioned, and the staff was friendly and accommodating. The location was the best feature--and easy walk through Chinatown, Piccadilly, Leicester, and--if you're up for a longer walk--Westminster. I would, and may ver well, stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, People and Rooms.
Great Location, great Food in the restaurant and the bar on 2nd Floor is well done. Staff is extremely helpful and I plan on staying here again when in London. Very happy with this hotel.

8/10 Good

Sharlene, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
not for families
We booked this hotel using expedia and indicated was for 4 - 2 adults, one child and one infant. We got there and they thought we were a couple. They were able to provide a portacot for the infant but no bed available for our 8 year old. We had to sleep 2 adults and one child in a double bed. The toilet was in a little ensuite attached, but the shower and bath were in the room with the bed. It was a very nice hotel, clean, tidy, smart with restaurant attached and with good staff , but was not prepared for us, they advise they have had a chnage in management, its now known as One Leicester Street. Excellent location, but much more suited for a couple and not families.

4/10 Poor

Mouse, Bourne End, Wooburn Green, Buckinghamshire SL8, UK

Liked: Cleanliness
Disliked: Room comfort
Great room just couldn't sleep
We found it very hard to sleep as there was a loud noise like an air conditioning unit outside the window. The room was too hot to sleep and it wasn't dark because of bright light shining in window despite blinds being closed. Room was good. Just couldn't sleep as it was too light, too hot and too noisy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jago, Edinburgh, City of Edinburgh, UK

Liked: Cleanliness, room comfort
Interesting rooms, maybe just a little pricey
I travel a lot to London, so this was a chance to test out a new hotel. This hotel could not be closer to the buzz of Leicester Square and China Town. The rooms are interestingly set out. My room was certainly light and open. The layout makes this hotel seem more like a set of rooms rather than a hotel. I thought it was interesting, but I also thought it was probably a little pricey for the facilities.

10/10 Excellent

Mark, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel/restaurant close to everything
I LOVED THIS HOTEL. The room looked amazing, was clean and beautiful. The staff were helpful and made me feel very welcome. The restaurant is lovely and their staff amazing… it might be a bit on the pricey side, but what the hell, it was worth it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and very convenient location
The staff are friendly and the location is very convenient being less than 5 mins from tube station. The only things are late check in time (3pm) and no kettle in the room for something in the morning before you leave hotel. Overall I would definitely stay again!

8/10 Good

mimiche, bordeaux

Liked: Cleanliness, property conditions & facilities
hotel bien placé
Chambre agréable Hotel bien placé lit un peu court

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

10/10 Excellent

Andre, Grindel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mitten drin
kleines aber sehr gepflegtes Hotel, mitten in Soho. Super Lage für alles

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt fantastisk. Kommer meget gerne her igen:-)
Simpelthen en dejlig oplevelse, kun mødt med glade og hjælpsomme mennesker på Hotellet. Og så lå det helt perfekt i forhold til hvad vi ville se.

10/10 Excellent

Elisabeth, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nytt hotell mitt i centrala London. Rent, fräscht, bra storlek på rummet.

8/10 Good

Göran, Täby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centralt
Något i dyraste laget trots läget. Badkar i sovrummet. Hmm. Bra service och centralt dock.

10/10 Excellent

SO JIN, Seoul, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My kinda hotel. Wanna stay again!
Location is perfect, everywhere can walk in minimum 5min to max 30min. (Soho,Covent garden even Bigben)Hotel was cozy. Interior is brilliant. One thing I hate about was little bit noisy(But of course it is near China town). Overall it is my favorite hotel. I definitely stay again! 영국은 역시나 가격이 비싼 호텔이 많다. 이곳도 규모에 비해 가격이 꽤 하는 곳이지만. 정말 관광의 중심에 있어서 더없이 편리했다. 다음에도 다시 묵을 의사가 있다. 뮤지컬 보러갈때도 다 걸어서가고 쇼핑할때도 걸어서 다니고~ 바로옆에 더블유호텔도 있고. 단 하나의 단점은 차이나타운 안이라 밤에 잘때 조금 시끄러웠다. 관광과 쇼핑 또는 뮤지컬관람 목적이라면 최적의 호텔이다. 북유럽식 스타일의 룸에~ 스탠다드룸은 사진에서 보는것처럼 욕실일체형은 아니니 안심해도된다. 어메니티는 록시땅이 충분히 준비되어있었다. 스탭들도 친절하다. 큰 체인에 비해서는 신속성은 떨어지지만, 친구같이 잘 대해주는 편이다.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St. John
Det var helt som jeg ønskede

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高の設備に最高の立地！Best room and best location!
ピカデリーサーカスに近いホテルを探していたところ、手頃な値段でとてもきれいなホテルを見つけました。口コミは少ないですが、新しいホテルだからみたいで、口コミの内容を読む限りでは良さげ。ここは有名なイギリス伝統料理St. John restaurantの系列のホテルなんですね。実際、立地の良さではピカデリーサーカスから近く、周りは繁華街で便利でしたし、だからといってうるさくもなく（騒音及び防犯対策に二重にドアがあります）、部屋はきれいで、設備は整っており、perfectでexcellentnでした。夜に着いたのでレストランを探すのが面倒で隣接しているレストランで夕飯を食べましたが、さすが有名レストランです。アヒルの心臓とカタツムリがすごくおいしかったです。次の日も泊まりたかったのですが生憎予約がいっぱいで、でもホテルマンは親切に別のホテルの場所を教えて下さりました。何もかも素晴らしく、この値段が信じられないくらいです。また泊まりたいと思います。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel at central location
Very nice hotel in the middle of Soho / China town with super breakfast !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities