Title: OYO Townhouse New England - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # OYO Townhouse New England, London Victoria Hotel with a 24-hour front desk, near Buckingham Palace ![Front of property](https://images.trvl-media.com/lodging/1000000/890000/888800/888739/26d58996.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Triple Room | Bathroom](https://images.trvl-media.com/lodging/1000000/890000/888800/888739/1b20d9ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/890000/888800/888739/136bf9bf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast area](https://images.trvl-media.com/lodging/1000000/890000/888800/888739/29af5a9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Triple Room](https://images.trvl-media.com/lodging/1000000/890000/888800/888739/925c5969.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies OYO Townhouse New England sits right in London's heart, offering travelers a practical base for city exploration. Guests appreciate the free in-room WiFi that keeps them connected, while the 24-hour front desk and luggage storage services add extra convenience to their stay. 6.8 ## Popular amenities - 24/7 front desk - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=888739&PinnedHotelID=888739&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=888739&PinnedHotelID=888739&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=888739&PinnedHotelID=888739&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=888739&PinnedHotelID=888739&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=888739&PinnedHotelID=888739&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=888739&PinnedHotelID=888739&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=888739&PinnedHotelID=888739&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=888739&PinnedHotelID=888739&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Standard Single Room](https://images.trvl-media.com/lodging/1000000/890000/888800/888739/281894ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Heating LED TV Private bathroom Rainfall showerhead Digital channels Desk - 86 sq ft - Sleeps 1 - 1 Twin Bed ![Standard Double Room](https://images.trvl-media.com/lodging/1000000/890000/888800/888739/8e3c8fa3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Heating LED TV Private bathroom Rainfall showerhead Digital channels Desk - 96 sq ft - Sleeps 2 - 1 Double Bed ![Deluxe Triple Room](https://images.trvl-media.com/lodging/1000000/890000/888800/888739/925c5969.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Heating LED TV Private bathroom Rainfall showerhead Digital channels Desk - 107 sq ft - Sleeps 3 - 3 Twin Beds ![Standard Twin Room](https://images.trvl-media.com/lodging/1000000/890000/888800/888739/3e950952.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Heating LED TV Rainfall showerhead Private bathroom Digital channels Desk - 100 sq ft - Sleeps 2 - 2 Twin Beds ![Deluxe Quadruple Room](https://images.trvl-media.com/lodging/1000000/890000/888800/888739/640035a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room ### Highlights Heating LED TV Rainfall showerhead Private bathroom Digital channels Desk - 154 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/73000000/72990000/72986400/72986362/2052d715.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Spark by Hilton London Romford Romford - Free WiFi - Air conditioning - Breakfast available - Business services 7.4 Good 164 reviews CA $91 CA $109 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/London-Hotels-Spark-By-Hilton-London-Romford.h72986362.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=70453367-084f-4d78-8471-42215995be8a&top_cur=CAD) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1190000/1184000/1183908/58bdd083_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Park Plaza London Riverbank London City Centre - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-OYO-Townhouse-New-England-Victoria.h888739.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-OYO-Townhouse-New-England-Victoria.h888739.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.49087%2C-0.14385&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7wLmZy5AWeJGy-WxtxmAHTCtpgo=) 20 Saint Georges Drive, Victoria, London, England, SW1V 4BN #### What's nearby - Victoria Station Travel Information Centre - 6 min walk - 0.6 km - Buckingham Palace - 17 min walk - 1.4 km - Hyde Park - 6 min drive - 1.8 km - Big Ben - 6 min drive - 2.0 km - Piccadilly Circus - 9 min drive - 2.7 km #### Getting around - London (ZEP-Victoria Train Station) - 9 min walk - Victoria Underground Station - 9 min walk - Heathrow Airport (LHR) - 44 min drive #### Restaurants - ‪St George's Tavern - ‬4 min walk - ‪Pavilion Cafe - ‬5 min walk - ‪The Marquis of Westminster - ‬3 min walk - ‪The Prince Of Wales - ‬4 min walk - ‪Parker London - ‬4 min walk ## About this property ### OYO Townhouse New England, London Victoria Hotel near Buckingham Palace Close to Sloane Square and Hyde Park Corner, OYO Townhouse New England, London Victoria has plenty to offer. Guests can connect to free in-room WiFi. You'll also find perks like: - Luggage storage, smoke-free premises, and an elevator - A 24-hour front desk Room features All guestrooms at OYO Townhouse New England, London Victoria have amenities such as free WiFi. More amenities include: - Bathrooms with rainfall showers - LED TVs with digital channels - Heating, desks, and phones ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/888800/888787/c5418328.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Carlton Hotel London City Centre - Room service - Housekeeping - 24/7 front desk 6.4 947 reviews CA $115 CA $138 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=888787&PinnedHotelID=888787&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/910000/901100/901091/83dafdfc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Dover London City Centre - Free WiFi - Housekeeping - 24/7 front desk 7.6 Good 1,020 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=901091&PinnedHotelID=901091&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/7000000/6420000/6413200/6413161/ad9de70a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### St George Hotel London City Centre - 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24-hour front desk - Luggage storage ### Accessibility - Elevator (170 inch wide door) ### More - 1 building - 4 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - LED TV with digital channels ### More - Desk - Heating - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 60 per accommodation, per stay - A damage deposit of GBP 60 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit ### Property is also known as Hotel New England New England Hotel London Oyo England, London Victoria OYO Townhouse New England Victoria OYO Townhouse New England London Victoria OYO Townhouse New England, London Victoria Hotel OYO Townhouse New England, London Victoria London OYO Townhouse New England, London Victoria Hotel London ## Frequently asked questions ### Is OYO Townhouse New England, London Victoria pet-friendly? > No, pets are not allowed at this property. ### How much is parking at OYO Townhouse New England, London Victoria? > This hotel doesn't offer parking. ### What time is check-in at OYO Townhouse New England, London Victoria? > Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at OYO Townhouse New England, London Victoria? > Check-out is at 10 AM. Late check-out is available for a fee (subject to availability). ### Where is OYO Townhouse New England, London Victoria located? > Located in London City Centre, this hotel is within a 15-minute walk of Apollo Victoria Theatre, Victoria Station Travel Information Centre, and Sloane Square. Buckingham Palace and Westminster Abbey are also within 1 mi (2 km). Victoria Underground Station is 9 minutes by foot and Pimlico Underground Station is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## OYO Townhouse New England, London Victoria Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 80 8 - Good 140 6 - Okay 110 4 - Poor 68 2 - Terrible 48 ### 7.0/10 Cleanliness ### 7.0/10 Staff & service ### 6.8/10 Amenities ### 6.2/10 Property conditions & facilities ### 6.8/10 Eco-friendliness ### 10/10 Excellent #### Matt Sep 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed for 3 nights and the staff was very friendly. Overall, rooms were a little tight and lacking basic things like shelves in the shower, or only having two basic pillows on the bed. I would 100% stay again, just based off location, safety, price, and staff. ##### Matt Stayed 3 nights in Sep 2025 ### 8/10 Good #### Verified traveller Jul 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfortable stay. Friendly greeting at check in. Clean and quiet. Covered what we needed for a quick overnight stay. ##### Verified traveller Stayed 1 night in May 2025 ### 10/10 Excellent #### Aldona Mar 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay in hotel hotel was good for me. I stayed one night. Money and value is good. ##### Aldona Stayed 1 night in Mar 2025 ### 8/10 Good #### Debra Dec 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were small but clean. Staff were helpful in providing a kettle for the room. Lots of dining options close by, and close to public transit. Lovely neighbourhood. ##### Debra Stayed 3 nights in Nov 2023 ### 8/10 Good #### Elie Joe Mar 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice staff. Accessible. Small room though but more than enough for my needs! ##### Elie Joe Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Verified traveller Sep 1, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room is small but clean. The bed mattress and pillows is comfortable. ##### Verified traveller Stayed 1 night in Aug 2022 ### 6/10 Okay #### Nicole Jun 28, 2024 Liked: Cleanliness Disliked: Amenities The rooms are clean but very very small! They are a bit shabby too for what we paid for an2 night stay. Highly recommend walking/taxi to nearby Battersea Park and Battersea Power Station! ##### Nicole Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Jodie Mar 12, 2025 #### Better than some reviews say great for. Night or 2 I was a little unsure of stying here due to the reviews but please don’t let them put you off - sure it’s not as updated and clean as it could be but it’s totally fine and the staff really helped anyway the could. For the price you couldn’t really ask for more - hot shower , bed , Tv .. with some nice lighting and blackout curtains . I don’t inspect the state of pillows / duvets / towells underneath the covers and what the eye could see was fine - or go stay at the ritz ! ##### Jodie Stayed 1 night in Mar 2025 ### 4/10 Poor #### Marty May 25, 2022 Disliked: Amenities Close to Victoria Station and pubs. Advertised with complimentary breakfast. Was not available and was not compensated for this inconvenience. Would not stay there again. ##### Marty Stayed 2 nights in May 2022 ### 2/10 Terrible #### Maelene Jul 27, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Absolutely Disgusting – Stay Away! I don’t normally write reviews, but I felt obligated to warn others. This hotel was filthy. The room reeked of mildew and rot the moment we walked in — like a long-abandoned building with no fresh air in decades. Windows were sealed shut, offering no ventilation, and there was visible black mold creeping along the ceiling and in the bathroom. It felt unsafe, unsanitary, and honestly scary. We couldn’t relax for a second, let alone sleep. I don’t know how this place passes health inspections — it absolutely shouldn’t. Spend your money anywhere else. ##### Maelene Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Ruth Jul 14, 2025 Disliked: Cleanliness, property conditions & facilities Absolutely shocking accommodation. I have never ever written a review before as usually think “well it’s a bed and it’s clean” BUT the room was horrendous. There were holes in the walls, the plaster board was coming away from the bricks, the net curtains (at least I think that’s what they were meant to be) were totally shredded. The walls were dirty, the floor grimey and the beds under a dirty vile window. The 1 star is because the sheets were clean. I had my son with me and I almost turned and walked out. If it hadn’t have been Pride and BST at Hyde park I would have but London was heaving. The shower was just a trickle. The room was pokey and in a corner type space. I would never stay here again! ![](https://a.travel-assets.com/ugc/hotel-reviews/75a605e4-1892-4f19-ba67-61accc4c3616-1752515690460.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7c56954e-1c9b-4286-9634-799ea9fa553d-1752515688261.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/444d0fbc-ed35-4546-9410-0b080227c5b8-1752515692642.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/accfa5a7-bde3-4572-bbf5-93bbe3267fb8-1752515693600.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ruth Stayed 1 night in Jul 2025 ### 4/10 Poor #### Adam May 25, 2025 Disliked: Cleanliness, staff & service #### Average Room, GDPR nightmare Room was average, bit worn and while clean was a bit dusty and stained in places. My biggest gripe was with check-in where I asked to provide a significant amount of PII (personal information) like postcode, DOB, Licence/Passport number and when I challenged as to why it was needed, how it was stored and disposed of (GDPR basics) I was told its part of registration and if i didn't provide it i couldn't stay. Sufficed to stay i'll be raising this matter with the ICO as it's a flagrant breach. ##### Adam Stayed 2 nights in May 2025 ### 4/10 Poor #### Ochaji Feb 17, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unpleasant experience I stayed in a standard double room and it was nothing compared to the picture on the website. The carpet was wet, the toilet bowl was very dirty and the smell was off. Hubby and i regretted booking this guest house. ##### Ochaji Stayed 1 night in Feb 2024 ### 4/10 Poor #### Shahrukh May 27, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Far away from Victoria station if you are thinking of dragging your suitcases. Room lock opens if you jerk the locked handle a bit. Makes it extremely unsafe. There is no air conditioning. ##### Shahrukh Stayed 4 nights in May 2023 ### 8/10 Good #### Brett Oct 25, 2025 Liked: Cleanliness, staff & service Suite was tight but understandable at the price point. Clean. For some reason UK hotels insist on leaving out non-functioning remote controls for their TV's and theyre always a pain to use. My largest grief was their elevator. Its functionable but it stops half way between floors, so if you have luggage, youre hauling up stairs whether you use the elevator or not. Not really useful for handicapped people or making life easier hauling stuff. ##### Brett Stayed 1 night in Oct 2025 ### 8/10 Good #### Elena Oct 19, 2025 Liked: Cleanliness, staff & service, amenities Nonostante qualche presa elettrica non funzionasse, il personale è stato molto gentile a venirci incontro per caricare i telefoni. Piacevole permanenza di un giorno, albergo in zona centrale silenziosa e minimal. Pulizia ok. ![](https://a.travel-assets.com/ugc/hotel-reviews/f4a76ae5-c6d9-4a56-aa5d-2ba2d5da15b6-1760900509257.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/88bd1815-e288-47d4-9c49-efa7ff4518b8-1760900509244.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c03ef529-517b-4b06-ad2f-e0eaf2f0971c-1760900508984.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/01157b0d-e737-48a6-b70c-327b4c61af0d-1760900508860.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elena Stayed 1 night in Oct 2025 ### 8/10 Good #### Wayne Oct 18, 2025 Liked: Amenities Great location but tiny tiny rooms ##### Wayne Stayed 2 nights in Oct 2025 ### 6/10 Okay #### RYOSUKE Sep 21, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities バスルームが古く、汚く思えた ##### RYOSUKE Stayed 1 night in Sep 2025 ### 6/10 Okay #### Adam Sep 12, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Clean but very basic ##### Adam Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Jordon Aug 30, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I never write reviews but I honestly wouldn’t wish this stay on anyone. There was a BROWN SMELLY RUST leaking from the shower. So soooo bad my mom couldn’t even shower, it was so unsanitary. I understand now their strict no refund policy because I’m positive, they’d be out of business. Stay FAR away!! ##### Jordon Stayed 3 nights in Aug 2025 ### 2/10 Terrible #### Toni Markus Aug 16, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The only thing that worked for this place was the bed, it was comfy. Hot water stopped working, worked later. No AC but a fan in the room. Remote stopped working and tv had to be turned off and on for it to change a few channels and stop working. Not sure what was worse, the sewer smell or the "air freshener " to cover the smell. Loud outside . Lift only stopped on -0,5 1,5 or 2,5 so you had to still walk in stairs. ##### Toni Markus Stayed 4 nights in Aug 2025 ### 8/10 Good #### Chun Ming Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's compact and convenient. The staff member is very helpful. ##### Chun Ming Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Michael Jul 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Quaint room in downtown London, great walking distance to the palace, big ben, and victoria station and much more, staff was excellent and very helpful ##### Michael Stayed 1 night in Jul 2025 ### 10/10 Excellent #### stamenka Jul 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities buen precio para los demas hoteles de la zona, habitacion pequeña pero confortable, no tenia AA solo ventilador, baño pequeño, pero facil acceso a las areas de turismo, recomendado. ##### stamenka Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Cindy Jul 23, 2025 Liked: Staff & service Location was not convenient for leisure travel. Hotel needs updates. All furniture is very old. Beds are not comfortable. 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