Title: OYO Osterley Park (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=10864&destination=Isleworth%2C+England%2C+United+Kingdom&selected=16141406&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # OYO Osterley Park Travelers can enjoy a refreshing drink at the bar after exploring the shopping district, then use the in-room WiFi to plan their next retail adventure ## Photo gallery for OYO Osterley Park ![Dinner served, Indian cuisine - OYO Osterley Park (Isleworth)](https://images.trvl-media.com/lodging/17000000/16150000/16141500/16141406/875e6a43.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - OYO Osterley Park (Isleworth)](https://images.trvl-media.com/lodging/17000000/16150000/16141500/16141406/3f9e56dd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, rollaway beds, free WiFi - OYO Osterley Park (Isleworth)](https://images.trvl-media.com/lodging/17000000/16150000/16141500/16141406/8d486461.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dinner served, Indian cuisine - OYO Osterley Park (Isleworth)](https://images.trvl-media.com/lodging/17000000/16150000/16141500/16141406/dc85a09d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - OYO Osterley Park (Isleworth)](https://images.trvl-media.com/lodging/17000000/16150000/16141500/16141406/81d93b68.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies OYO Osterley Park, in a vibrant shopping district, offers a convenient retreat for shoppers. Unwind at the on-site bar or restaurant after a day of retail therapy. Enjoy practical amenities like in-room WiFi, free self parking, and luggage storage for a hassle-free stay. ## Reviews 5.6 ## Popular amenities - Parking included - Free WiFi - Restaurant - Business services - Bar - Housekeeping ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=16141406&PinnedHotelID=16141406&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=16141406&PinnedHotelID=16141406&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=16141406&PinnedHotelID=16141406&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=16141406&PinnedHotelID=16141406&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=16141406&PinnedHotelID=16141406&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=16141406&PinnedHotelID=16141406&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=16141406&PinnedHotelID=16141406&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=16141406&PinnedHotelID=16141406&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/2000000/1720000/1717000/1716953/765f8abb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place London Heathrow Airport Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 4,280 reviews CA $128 CA $153 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-Heathrow-Airport.h1716953.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=09be612d-f78f-4539-8b65-e860099e4274&top_cur=CAD) Ad ![Suite | Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/900000/891100/891023/5b19d8e4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### London Croydon Aerodrome Hotel by Sunday Waddon - Free WiFi - Restaurant - Breakfast available - Parking available 7.8 Good 1,002 reviews CA $89 CA $107 total includes taxes & fees Mar 19 - Mar 20 [](https://www.expedia.ca/London-Hotels-London-Croydon-Aerodrome-Hotel.h891023.Hotel-Information?chkin=2026-3-19&chkout=2026-3-20&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=09be612d-f78f-4539-8b65-e860099e4274&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/10000000/9580000/9577200/9577114/2ecf5c2b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mitre House Hotel London City Centre - Breakfast included - Parking included - Free WiFi - Bar 8.2 Very good 2,362 reviews CA $171 CA $205 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/London-Hotels-Mitre-House-Hotel.h9577114.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=09be612d-f78f-4539-8b65-e860099e4274&top_cur=CAD) Ad ![Breakfast, lunch, dinner served; 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-OYO-Osterley-Park.h16141406.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-OYO-Osterley-Park.h16141406.Hotel-Information) ## About the area Located in Isleworth, OYO Osterley Park is in the historical district and near a train station. Marble Arch and Buckingham Palace are notable landmarks, and the area's natural beauty can be seen at Thames River and Hyde Park. Check out an event or a game at Twickenham Stadium, and consider making time for London Eye, a top attraction not to be missed. [Visit our Isleworth travel guide](https://www.expedia.ca/Isleworth.dx10864) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.48312%2C-0.33639&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-dxC70_I4P7Zn0a4M_8rLWV34nI=) 764 Great West Road, Isleworth, England, TW7 5NA ### What's nearby - ![Syon Park featuring heritage elements](https://images.trvl-media.com/place/6079101/bd287f41-f185-4c72-a0cc-90636b9fc175.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Syon Park 15 min walk \- 1.3 km - ![Syon Park showing heritage elements and interior views](https://images.trvl-media.com/place/6079101/a783fe33-8efe-4894-844b-e0af29c131a9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Syon House 15 min walk \- 1.3 km - ![London showing a river or creek, street scenes and a city](https://images.trvl-media.com/place/553248621532493801/7cdb2dfe-633b-4801-b599-6c1db9db26af.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Thames River 6 min drive \- 2.4 km - ![Royal Botanic Gardens, Kew which includes a park and flowers](https://images.trvl-media.com/place/507724/cf68c8e0-9f53-4277-8d6d-5460b4157836.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Royal Botanic Gardens, Kew 8 min drive \- 3.0 km - Boston Manor Park 18 min walk \- 1.5 km ### Getting around - Syon Lane Station 12 min walk - Osterley Underground Station 15 min walk - Heathrow Airport (LHR) 25 min drive ### Restaurants - Sky Studios Cafe 14 min walk - Isleworth Kebab 17 min walk - The Market 18 min walk - Onemli Cafe 8 min walk - Ballucci 14 min walk ## About this property ### OYO Osterley Park Hotel near Thames River OYO Osterley Park provides amenities like a bar and a restaurant. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self parking - Smoke-free premises, luggage storage, and a banquet hall - Meeting rooms and a 24-hour front desk Room features All 59 rooms have amenities such as free WiFi. Extra amenities include: - Tubs or showers, free toiletries, and hair dryers - LCD TVs with digital channels - Electric kettles, daily housekeeping, and desks ## Similar properties ![Daily continental breakfast (GBP 8.5 per person)](https://images.trvl-media.com/lodging/14000000/13440000/13433900/13433806/959f442e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget London Hounslow Hounslow Heath - Pet friendly - Free WiFi - Breakfast available - Parking available 7.4 Good 1,003 reviews CA $58 CA $70 total includes taxes & fees Apr 2 - Apr 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=13433806&PinnedHotelID=13433806&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room (VIP)](https://images.trvl-media.com/lodging/7000000/6600000/6594200/6594190/7ffca45e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bloc Hotel London Gatwick Airport Gatwick - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 9.0 Wonderful 4,785 reviews CA $148 CA $177 total includes taxes & fees Mar 25 - Mar 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=6594190&PinnedHotelID=6594190&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/20000/16800/16754/b53e3e4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis London Heathrow Airport Heathrow Villages - Pet friendly - Free WiFi - Restaurant - Breakfast available 8.0 Very good 3,116 reviews CA $75 CA $90 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=16754&PinnedHotelID=16754&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/33000000/32950000/32947500/32947439/w5760h3835x0y5-d49ff325.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Inn London Hayes Heathrow - Hyde Park Pinkwell - Free WiFi - Restaurant - Breakfast available - Parking available 7.0 Good 22 reviews CA $79 CA $95 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=32947439&PinnedHotelID=32947439&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/21000000/20530000/20521000/20520932/6f86cb75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Easyhotel South Kensington London City Centre - Free WiFi - Air conditioning - Breakfast available - 24/7 front desk 6.6 525 reviews CA $67 CA $80 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=20520932&PinnedHotelID=20520932&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=16141406&PinnedHotelID=16141406&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=16141406,13433806,6594190,16754,32947439) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - A bar/lounge - A restaurant ### Family friendly - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Business services - Meeting rooms ### Accessibility - No elevator ### More - 3 buildings - 3 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Towels provided ### Entertainment - LCD TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle ### More - Desk ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds This property accepts credit cards; cash is not accepted ### We should mention This property does not have elevators ### Property is also known as Osterley Park Hotel Isleworth Osterley Park Isleworth Osterley Park Osterley Park Hotel Isleworth England UK Osterley Park Hotel Osterley Park Hotel ## Frequently asked questions ### Is OYO Osterley Park pet-friendly? ### How much is parking? ### What time is check-in at OYO Osterley Park? ### What time is check-out at OYO Osterley Park? ### Where is OYO Osterley Park located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## OYO Osterley Park Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.2 Cleanliness ### 6.4 Location ### 6.4 Staff & service ### 5.2 Property conditions & facilities 10 - Excellent 35 8 - Good 101 6 - Okay 75 4 - Poor 47 2 - Terrible 99 ## Reviews Verified ### 2/10 Terrible #### Sonum Jul 20, 2020 Disliked: Staff & service, room comfort #### Worst hotel I have ever stayed in The man on reception was incredibly rude and unhelpful. When I arrived he looked up at me gormlessly and said I don't have your reservation. I showed him email confirmation as well as a receipt of payment. He just blankly said its not on my computer screen. I said do you want to check the confirmation number etc. He then miraculously found the booking. The room key would only last for about an hour so you'd constantly need to keep going back to reception for new one. In the room there was no toiletries, not even just a bar of soap. No water in the room and the tap water was not drinkable. On day 2 of my stay I came back at 11pm after a long day at work, just wanting to go to sleep. As I pulled in to the car park the rudest man pulled the gate forward and started screaming at me to use the other car park entrance. Which no one would have any idea there was a second entrance as it wasnt signposted and was slightly further up the road. The cleaners would knock on the door but walk into the room at the same time not waiting for your response. On top of all of that , the hotel had construction work going on , which they didn't advertise or tell any of their guests. So after working all night, i got back to my room for some sleep, only to have a huge drilling noise all day going on! If they had told us there was construction work going on we wouldn't have booked a room there. On top of that they were still charging £63 a night for a shody room with construction noise banging. ##### Sonum Stayed 2 nights in Jul 2020 Verified ### 2/10 Terrible #### Verified traveller Jul 10, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was having a full refurbishment, should not have been advertising availability. ##### Verified traveller Stayed 4 nights in Jul 2020 Verified ### 2/10 Terrible #### Ismail Mar 30, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Never stay here OYO did not refund money because of covid-19\. Rude reply to clients. Never stay that hotel. ##### Ismail Stayed 8 nights in Mar 2020 Verified ### 4/10 Poor #### Cooper Mar 28, 2020 Disliked: Amenities, property conditions & facilities Needs a face lift bed was very rough no towels in room ##### Cooper Stayed 1 night in Mar 2020 Verified ### 8/10 Good #### Laura Mar 11, 2020 Liked: Cleanliness, staff & service, room comfort #### Trying hard $50 cad taxi from airport each way.. the cost more than the hotel staff tried hard to help .. brand new to the hotel .. breakfast was terrible .. coffee cold This hotel is still 40 drive to Big Ben.. ##### Laura Stayed 1 night in Feb 2020 Verified ### 10/10 Excellent #### NOBU Mar 10, 2020 Liked: Cleanliness, staff & service, property conditions & facilities A room is very clean. I could use shower. A shower stall is a little duty but I didn’t mind that so much. A breakfast is good. This hotel is very great in the point of view of a hotel charge. I’d like to stay at the hotel again. ##### NOBU Stayed 1 night in Mar 2020 Verified ### 10/10 Excellent #### Verified traveller Mar 10, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 部屋はかなりきれいな方だと感じました。シャワールームは丁度よいお湯が出ます。少し汚れはありましたが、それほど気にならない程度です。朝食も自由においしくいただけます。値段を考えると十分なサービスだと思います。また機会があれば利用したいです。 ##### Verified traveller Stayed 3 nights in Mar 2020 Verified ### 8/10 Good #### Verified traveller Mar 8, 2020 Liked: Cleanliness, staff & service, amenities you got what you paid for, hotel has potential to be fabulous. We was on the ground floor room was very big. ##### Verified traveller Stayed 1 night in Mar 2020 Verified ### 6/10 Okay #### Mark Mar 8, 2020 Liked: Staff & service Disliked: Property conditions & facilities #### Very disappointed with state of property Hotel totally run down, looks like it's been run on a shoestring. Breakfast was a complete joke unless you like hard boiled eggs cold and that's the best part. electrics look unsafe throughout the property. I stay at least one day away at many hotels, this one I will not be revisiting. ![Main door](https://a.travel-assets.com/ugc/hotel-reviews/24B6BFD65CEC49212117EB7165D45C18350147621583660269163.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bathroom](https://a.travel-assets.com/ugc/hotel-reviews/EA0117BEF057F849CADF559039663CF2392506AA1583660299547.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from our window.](https://a.travel-assets.com/ugc/hotel-reviews/918B2C0C9AF971F263EAFC02D1AC9D9DDD6AE6721583660391880.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mark Stayed 1 night in Mar 2020 Verified ### 8/10 Good #### Estella Mar 3, 2020 Liked: Cleanliness, staff & service, room comfort #### My stay I'd driven about 160 miles, when I arrived. At reception, there was already a man there. The receptionist decided to check me in at the same time, as he'd already checked the man in and was waiting on something which didn't take long. After he'd left, I handed over my confirmation email but the receptionist had difficulty in finding my booking. He did eventually find it and then told me to fill in my car's registration number and to sign it, which I did. The receptionist then carried my suitcase to my room. As my car was parked on the main road, I had to drive to the traffic lights, turn the car round and drive back up to the other traffic lights. I wasn't allowed to turn the car round, so I went right. I turned the car round, outside a school, and went back and went left and drove into their car park. I then found the TV switcher had only one battery in it. So, I took to reception and he gave me four different ones to try. He told me, if I had any more problems I had to phone him. Later, I found my bathroom had no toilet paper. This was quickly resolved, after I phoned him. When I left, after checking out, I found someone had moved my right hand wing mirror for no reason. ##### Estella Stayed 3 nights in Feb 2020 Verified ### 8/10 Good #### James Feb 29, 2020 Liked: Cleanliness, staff & service, amenities A nice receptionist, very comfortable bed. Good value for the price. ##### James Stayed 1 night in Feb 2020 Verified ### 8/10 Good #### Verified traveller Feb 29, 2020 Liked: Cleanliness, staff & service, amenities A friendly receptionist, very comfortable bed. For the price it does the job. ##### Verified traveller Stayed 1 night in Feb 2020 Verified ### 8/10 Good #### Verified traveller Feb 26, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel bom, porém afastado do centro, fica a 15 minutos andando da estação de trem mas próximo. A arrumação não foi das melhores, a camareira simplesmente puxou o lençol da cama, não arrumou. Café da manhã bom. ##### Verified traveller Stayed 3 nights in Feb 2020 Verified ### 8/10 Good #### Verified traveller Feb 23, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort hotel was good value for money. only complaint was the wifi. ##### Verified traveller Stayed 3 nights in Feb 2020 Verified ### 2/10 Terrible #### Verified traveller Feb 20, 2020 Disliked: Cleanliness, property conditions & facilities, room comfort Awful hotel!!!! 4 showers between 2 rooms all broken or leaking. Breakfast awful.... Do not stay here eapecially if you have a family. Kettle broken and room in general poor conditon. Told on check in that we needed ID, this was not mentioned on booking, as rooms were being trashed. Would never go back. ##### Verified traveller Stayed 1 night in Feb 2020 Verified ### 8/10 Good #### Andrea Feb 19, 2020 Liked: Cleanliness, property conditions & facilities, room comfort #### Habitación bonita Ha sido una habitación muy bonita. ##### Andrea Stayed 1 night in Feb 2020 Verified ### 10/10 Excellent #### Verified traveller Feb 10, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Alles war sehr gut, vor allem sehr freundliches Personal, Preis-Leistung war ebenfalls sehr gut. Insgesamt für britische Verhältnisse ein sehr gutes Hotel aber mit deutschen Hotels nicht vergleichbar. ##### Verified traveller Stayed 4 nights in Feb 2020 Verified ### 10/10 Excellent #### Verified traveller Feb 9, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Charming ensuite double room, with internet and TV facilities. Room was really comfortable, and - despite proximity to the airport - was really quiet. Excellent staff and good breakfast. ##### Verified traveller Stayed 2 nights in Feb 2020 Verified ### 2/10 Terrible #### Paul Feb 2, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nightmare This place is disgusting I had no hot water no central heating The place is dirty and the staff at reception very rude and they just don’t care where are young boys doing a man’s job I was promised a refund as I couldn’t stay in the place it was that bad and they kept lying to me about refunding me in the end I had to go back to hotels.com in order to get my refund do you not stay in this place avoid like the plague ##### Paul Stayed 4 nights in Jan 2020 Verified ### 10/10 Excellent #### Joyce Jan 26, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I'll be back... I have stayed many times at this hotel. It has recently changed owners and management. I cannot fault the friendliness of the staff and they cannot do enough to make your stay there be a pleasant experience. My bags were carried from the car straight to my room by Sam the manager. Heaters were supplied in the room as the temperature was quite cold. I know some previous comments from customers have said that the rooms are due an upgrade but I would like to say that I would rather have friendly accommodating staff than a brand spanking new room. It was clean it was tidy and suited my needs. I ate in the Terminal 6 bar restaurant and I was amazed at the value and even more with the quality and taste of the food. Please see image attached to this review, it was so good. The value for money is exceptional and I for one will definitely be staying there when I can. ![Evening meal](https://a.travel-assets.com/ugc/hotel-reviews/3D2AA2D2FAC02B7AA2238674230CD7E492FC8DB61580038643313.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Joyce Stayed 2 nights in Jan 2020 Verified ### 10/10 Excellent #### Brian Jan 14, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent ##### Brian Stayed 1 night in Jan 2020 Verified ### 4/10 Poor #### Verified traveller Jan 13, 2020 Liked: Staff & service Disliked: Amenities, property conditions & facilities Pictures are deceiving. Hotel is old and in serious need of an upgrade. Pitty we did not read the reviews. Look warm water to shower in. Bed linen was clean. Pub was open till late and wanted just a small snack but non of the comfort food was abailable so we had to order a big meal... If the hotel wants to be a stand out destination and charge what they charge they need to up their game and they have such a beautiful building... Disappointed!! ##### Verified traveller Stayed 1 night in Jan 2020 Verified ### 10/10 Excellent #### Verified traveller Jan 13, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sam the receptionist is cool as hell!!!!!!!!!!!!!!!!!!! ##### Verified traveller Stayed 2 nights in Jan 2020 Verified ### 10/10 Excellent #### Verified traveller Jan 9, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect clean , staff and breakfast ##### Verified traveller Stayed 1 night in Jan 2020 Verified ### 8/10 Good #### Verified traveller Jan 9, 2020 Liked: Staff & service, amenities Proximity to the airport. 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