Title: Norfolk Towers Paddington - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Norfolk Towers Paddington Hotel Hotel with a restaurant, 8-minute walk to Hyde Park ![Club Twin Room](https://images.trvl-media.com/lodging/1000000/30000/27100/27024/6b27fd58.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/30000/27100/27024/a192986c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/30000/27100/27024/488080d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Delicatessen](https://images.trvl-media.com/lodging/1000000/30000/27100/27024/92ba5d2f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre](https://images.trvl-media.com/lodging/1000000/30000/27100/27024/a240ec31.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located steps from Hyde Park, Norfolk Towers Paddington Hotel offers a welcoming retreat. Guests enjoy practical touches like dry cleaning, a relaxed bar, and an on-site restaurant. In-room WiFi keeps everyone connected, and the 24-hour front desk staff is always ready to assist. 8.0 Very good ## Popular amenities - - Bar - Room service - 24/7 front desk - Housekeeping - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=27024&PinnedHotelID=27024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=27024&PinnedHotelID=27024&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 9 - Nov. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=27024&PinnedHotelID=27024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=27024&PinnedHotelID=27024&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=27024&PinnedHotelID=27024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=27024&PinnedHotelID=27024&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=27024&PinnedHotelID=27024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=27024&PinnedHotelID=27024&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ![1 bedroom, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/27100/27024/a860d2bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Soundproofed rooms Air conditioning Heating Connecting/adjoining rooms available Blackout drapes/curtains Crib/infant bed - Sleeps 3 ![Executive Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/30000/27100/27024/f2c2783c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room, 1 Double Bed 9.0 Wonderful 6 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Soundproofed rooms Air conditioning Connecting/adjoining rooms available Blackout drapes/curtains Crib/infant bed Bathrobes - Sleeps 3 - 1 Double Bed ![Room amenity](https://images.trvl-media.com/lodging/1000000/30000/27100/27024/3a0214f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room, 2 Twin Beds 8.6 Excellent 8 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Soundproofed rooms Air conditioning Connecting/adjoining rooms available Blackout drapes/curtains Crib/infant bed Bathrobes - Sleeps 2 - 2 Twin Beds ![Basic Single Room](https://images.trvl-media.com/lodging/1000000/30000/27100/27024/65acae0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room 8.0 Very good 5 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Soundproofed rooms Air conditioning Connecting/adjoining rooms available Blackout drapes/curtains Crib/infant bed Hair dryer - Sleeps 1 - 1 Twin Bed ![1 bedroom, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/27100/27024/ff734ef8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Double Room 7.6 Good 25 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Soundproofed rooms Air conditioning Connecting/adjoining rooms available Blackout drapes/curtains Crib/infant bed Hair dryer - Sleeps 2 - 1 Double Bed ![1 bedroom, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/27100/27024/ff734ef8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Twin Room 8.8 Excellent 22 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Soundproofed rooms Air conditioning Connecting/adjoining rooms available Blackout drapes/curtains Crib/infant bed Hair dryer - Sleeps 2 - 2 Twin Beds ![Suite](https://images.trvl-media.com/lodging/1000000/30000/27100/27024/d87e4682.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Separate bedroom Blackout drapes/curtains Shower/tub combination Soundproofed rooms Air conditioning Connecting/adjoining rooms available Blackout drapes/curtains Crib/infant bed Bathrobes - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed ![1 bedroom, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/27100/27024/5dd2e838.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Twin Room Soundproofed rooms Air conditioning Heating Connecting rooms available Blackout drapes/curtains Crib/infant bed - Sleeps 2 ![1 bedroom, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/27100/27024/4fb37a99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Double Room Soundproofed rooms Air conditioning Heating Connecting rooms available Blackout drapes/curtains Crib/infant bed - Sleeps 2 ![1 bedroom, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/27100/27024/6e2d40e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room Soundproofed rooms Air conditioning Heating Connecting rooms available Blackout drapes/curtains Crib/infant bed - Sleeps 2 ![1 bedroom, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/27100/27024/8f94ccf2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room Soundproofed rooms Air conditioning Heating Connecting rooms available Blackout drapes/curtains Crib/infant bed - Sleeps 2 ![1 bedroom, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/27100/27024/22c62b3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Small Single Room Soundproofed rooms Air conditioning Heating Connecting/adjoining rooms available Blackout drapes/curtains Crib/infant bed - Sleeps 1 ### Basic Single Room Soundproofed rooms Air conditioning Connecting rooms available Blackout drapes/curtains Crib/infant bed Hair dryer - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Norfolk-Towers-Paddington-Hotel.h27024.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Norfolk-Towers-Paddington-Hotel.h27024.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.51637%2C-0.17189&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=21h8AgNEycP9IoarPKgvyXEK2KU=) 34 Norfolk Place, London, England, W2 1QW #### What's nearby - Hyde Park - 8 min walk - 0.7 km - Marble Arch - 12 min walk - 1.1 km - Oxford Street - 5 min drive - 2.0 km - Piccadilly Circus - 9 min drive - 3.4 km - Buckingham Palace - 9 min drive - 2.8 km #### Getting around - London Paddington Station - 4 min walk - Paddington Underground Station - 4 min walk - Heathrow Airport (LHR) - 42 min drive #### Restaurants - ‪Mihbaj - ‬3 min walk - ‪Zanchi Korean Restaurant - ‬1 min walk - ‪The Dickens Tavern - ‬3 min walk - ‪It's All Greek to Me - ‬1 min walk - ‪Bonne Bouche Catering - ‬2 min walk ## About this property ### Norfolk Towers Paddington Hotel Hotel near Hyde Park Close to Marble Arch and Baker Street, Norfolk Towers Paddington Hotel provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi. Other perks include: - Full breakfast (surcharge), smoke-free premises, and an elevator - A front-desk safe, concierge services, and tour/ticket assistance - A 24-hour front desk, luggage storage, and free newspapers - Guest reviews speak highly of the helpful staff and location Room features All 87 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and sound-insulated walls. Extra amenities include: - Bathrooms with shower/tub combinations and free toiletries - 26-inch flat-screen TVs with digital channels - Refrigerators, electric kettles, and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/6000000/5230000/5221500/5221423/331a0843.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Point A Hotel - Paddington London City Centre - Free WiFi - Air conditioning - Breakfast available - 24/7 front desk 8.6 Excellent 1,538 reviews CA $180 CA $216 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=5221423&PinnedHotelID=5221423&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9580000/9577200/9577114/2ecf5c2b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mitre House Hotel London City Centre - Breakfast included - Parking included - Free WiFi - Bar 8.2 Very good 2,312 reviews CA $159 CA $190 total includes taxes & fees Nov 16 - 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Free WiFi - Restaurant - Breakfast available - Bar 8.8 Excellent 1,177 reviews CA $165 CA $198 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=53792671&PinnedHotelID=53792671&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/2500/2479/3f816d92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Tower Hotel, by Thistle London City Centre - Free WiFi - Restaurant - Gym - Breakfast available 8.2 Very good 8,567 reviews CA $173 CA $207 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=2479&PinnedHotelID=2479&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 11 for adults and GBP 11 for children - A bar/lounge - A restaurant ### Family friendly - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path of travel - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk ### More - 1 building - 6 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 26-inch flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board on request - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Breakfast is available by reservation only and cannot be requested after check-in. Breakfast is served in guestrooms. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are available for GBP 7.0 per day ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately GBP 11.00 for adults and GBP 11.00 for children - Crib (infant bed) fee: GBP 7.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Norfolk Paddington Towers Norfolk Paddington Towers Hotel Norfolk Towers Norfolk Towers Hotel Norfolk Towers Paddington Norfolk Towers Paddington Hotel Norfolk Towers Paddington Norfolk Towers Paddington Hotel Hotel Norfolk Towers Paddington Hotel London Norfolk Towers Paddington Hotel Hotel London ## Frequently asked questions ### Is Norfolk Towers Paddington Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Norfolk Towers Paddington Hotel? > As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at Norfolk Towers Paddington Hotel on Nov 9, 2025 start from CA $144.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/London-Hotels-Norfolk-Towers-Paddington-Hotel.h27024.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Norfolk Towers Paddington Hotel? > This property doesn't offer parking. ### What time is check-in at Norfolk Towers Paddington Hotel? > Check-in start time: 3:00 PM; Check-in end time: midnight. ### What time is check-out at Norfolk Towers Paddington Hotel? > Check-out is at 11 AM. ### Where is Norfolk Towers Paddington Hotel located? > Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mi (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Norfolk Towers Paddington Hotel Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.6 Location ### 8.4 Staff & service ### 7.6 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 260 8 - Good 332 6 - Okay 125 4 - Poor 50 2 - Terrible 33 ### 10/10 Excellent #### Sherri Oct 22, 2025 Great stay. Convenient and clean. Everyone so friendly. ##### Sherri Stayed 1 night in Oct 2025 ### 10/10 Excellent #### FORREST Jun 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place and remodeled. ##### FORREST Stayed 3 nights in May 2024 ### 8/10 Good #### peter Jan 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Only one lift for 147 rooms and only took 3people! Lovely bed fridge and safe. Bus stop to Picadi lly very close to hotel! ##### peter Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Michael Oct 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel & just a short walk from Paddington station. Staff friendly & attentive I've already booked a third stay in December. Breakfast is first class dont miss it. ##### Michael Stayed 1 night in Oct 2024 ### 8/10 Good #### Verified traveller Jul 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pretty good hotel close to Paddington Great service from staff. Clean rooms and comfy beds. Twin room a bit small though. ##### Verified traveller Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Oluwatosin Jan 29, 2023 Liked: Cleanliness Disliked: Staff & service, amenities Good location ##### Oluwatosin Stayed 2 nights in Jan 2023 ### 8/10 Good #### Ellis Feb 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Very small room Hotel was nice Room very very small 2 person we walk on each other ##### Ellis Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Su Jun 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Close to Peddington station. ##### Su Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Jodie Mar 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Lovely room. Friendly staff. ##### Jodie Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Deborah Apr 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Excellent stay, air conditioning worked brilliantly. Nice quiet room. ##### Deborah Stayed 1 night in Apr 2024 ### 8/10 Good #### Nicole Jan 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved everything about the hotel very central location so close to Paddington station. Only downside was the Wi-Fi very slow ##### Nicole Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### STEVE Dec 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect stay Absolutely no complaints . Recommended. ##### STEVE Stayed 1 night in Dec 2023 ### 8/10 Good #### Leea May 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Glutenfree breakfast Generally speaking everything was gone. Are you sure that glutenfree bread was wreally glutenfree thursday morning 22.5.2025. Couple hours after breakfast I get very sic (stomach ache and vomit. We had vouchers to Madane Thussayd cabinet but we wont go because I feel so ill ##### Leea Stayed 4 nights in May 2025 ### 10/10 Excellent #### Nicola Nov 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient for Paddington station, just a short walk away on a slightly quieter street. Staff helpful and friendly. Small room but adequate and of a good standard. ##### Nicola Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Rachel Oct 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exceptional I have stayed here before and always will when in London. Great location to Paddington Station, within walking distance and awesome if you have a flight. Everyone is very friendly and professional, rooms are great and so is the breakfast. ![](https://a.travel-assets.com/ugc/hotel-reviews/681D22560C233630F10678B5107A330B6830389F1697575158215.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/300E25C071F8514EDE8C3F0A31547C1EDA68DB551697575158280.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rachel Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Sheng Wen Aug 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walking distance to Paddington station. The room is very clean and in the quiet side of the neighborhood. ##### Sheng Wen Stayed 1 night in Aug 2023 ### 8/10 Good #### George Apr 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very smart hotel in Paddington Very nice hotel near Paddington station. Very clean. The staff were welcoming and courteous. Good location for tube stations. Rooms, although small, are adequate. Well equipped and cleaned on a daily basis. ##### George Stayed 3 nights in Apr 2024 ### 8/10 Good #### Ann Jul 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Disappointing We opened the door to room and were confronted with a flight of stairs up to the main part of the accommodation. This was the last straw after a day of lugging cases up and down stairs at various stations and on ferry crossing. Trip hazard, another step, into bathroom. Both room and bathroom very small and cramped. Noisy and vibrating air conditioning units immediately outside window. Nothing like our previous experience of this hotel. Staff not able to change room. ![](https://a.travel-assets.com/ugc/hotel-reviews/145aebef-755e-4001-9d36-022dd3a80ec0-1751408120213.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8d57493a-e810-420e-b003-6ff282d1fb90-1751408120294.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3cffae9a-e118-41ea-a7ac-546fdc874058-1751408119514.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ann Stayed 1 night in Jun 2025 ### 8/10 Good #### Dianne May 17, 2024 Liked: Cleanliness, staff & service Very good breakfast included. The room was very small and had no space to put our luggage. ##### Dianne Stayed 2 nights in May 2024 ### 8/10 Good #### adam Apr 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Close to transportation Nice location to different foods, and a close walk to Paddington Station as well as a stop for the big bus blue route and Toto’s. Only reason it wasn’t a “5” is because the walls and ceilings are fairly thin, so when people come back really late at night you can hear them. ##### adam Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Beverly Apr 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities My son and I had a wonderful stay! We stayed in a club room with two twins. The space is small in comparison to american hotels but we find it absolutely fine. It was clean with daily housekeeping. The bathroom was generous which was a plus. We never had a cold shower as some have mentioned in previous reviews. The staff were friendly. The location to Paddington Station was perfect. Thank you for a lovely stay! ##### Beverly Stayed 5 nights in Apr 2023 ### 6/10 Okay #### James Sep 29, 2023 Disliked: Staff & service, room comfort #### Rude staff The woman in reception was the rudest i ever met, all 5 days i was there she was rude, but overall an ok stay. ##### James Stayed 4 nights in Sep 2023 ### 4/10 Poor #### gillian Apr 7, 2025 Liked: Cleanliness Disliked: Staff & service, amenities I booked this nearly a year previously an on the booking you selected how many beds. On arrival there was only double an smal sofa bed. I requested 2 singles an double which that’s what I paid for! I was told lies that there is no single beds. More lies I went on to the site to check there’s the option for 2 singles a double sofa. I also requested pillows of course there was none the pillows in the room were paper thin an I was told they’d only one spare to give me. The manger never bothered checking with me or even giving us more the next day! I wouldn’t recommend this place at all unhelpful a beds were ridiculous uncomfortable. I will be seeking a part refund for this as it’s not what I booked an then to be told a pack of lies! Unacceptable that these hotels just throw u in whatever rooms they want ##### gillian Stayed 2 nights in Apr 2025 ### 8/10 Good #### MR NP Mar 5, 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### It did the job well For the most part it was good. It was a very comfortable bed, a lovely breakfast and I did appreciate having a fridge in the hotel room to keep my drinks cool. You may see other reviews about the lack of space. Yes the lift is small, the hallways are narrow and the rooms (or certainty my room) are compact. However, this is London and space is on a premium. If you don't want to shell out an obscene amout of money you have to just to make the best of it. If you come prepared for the lack of space then this is a perfectly nice hotel with good facilities. Everything worked for me bar a my bedside sockets but I was able to use another one to charge up my mobile phone. ##### MR NP Stayed 1 night in Mar 2023 ### 4/10 Poor #### Cynthia Aug 26, 2024 Disliked: Cleanliness, staff & service The location was great, and generally the room was nice - quite spacious by London standards. However, cleanliness left a lot to be desired. On the day of check in, my sheets had a blood stain on it. I reported this to the front desk and when I returned to my room in the evening, the sheet was still there. The night employee had to get a new sheet and try to make it himself (since housekeeping had gone home). He also told me to speak with the manager in the morning - I did, and showed pictures of the blood stain, and there was never any follow up from the manager. We also noticed that when they clean your room, they don't change the sheets - they only make the bed and bring new towels. Several times new pillowcases were left on top of our suitcase. But then why not just change them? Additionally, if this matters to you - the rooms don't really come with deadbolts that you can lock when you're inside. ##### Cynthia Stayed 10 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.ca/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Staycity London Dalston](https://www.expedia.ca/London-Hotels-Kingsland-Locke.h57227439.Hotel-Information) > > [ibis London Earls Court](https://www.expedia.ca/London-Hotels-Ibis-London-Earls-Court.h14264.Hotel-Information) > > [Crowne Plaza London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Crowne-Plaza-London-Heathrow-T4.h22334825.Hotel-Information) > > [London Heathrow Marriott Hotel](https://www.expedia.ca/London-Hotels-London-Heathrow-Marriott-Hotel.h438504.Hotel-Information) > > [ibis London Heathrow Airport](https://www.expedia.ca/London-Hotels-Ibis-London-Heathrow-Airport.h16754.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.ca/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [Danubius Hotel Regents Park](https://www.expedia.ca/London-Hotels-Danubius-Hotel-Regents-Park.h26085.Hotel-Information) > > [Hyatt Place London Heathrow Airport](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-Heathrow-Airport.h1716953.Hotel-Information) > > [Ibis budget London Heathrow Central](https://www.expedia.ca/London-Hotels-Ibis-Budget-London-Heathrow-Central.h72386009.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [The Stratford, Autograph Collection](https://www.expedia.ca/London-Hotels-The-Stratford-Hotel-London.h31325464.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.ca/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.ca/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information) > > [Hampton by Hilton London City](https://www.expedia.ca/London-Hotels-Arbor-City-Hotel.h201127.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.ca/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [MOXY London Heathrow Airport](https://www.expedia.ca/London-Hotels-MOXY-London-Heathrow-Airport.h20463397.Hotel-Information) > > [Holiday Inn London Heathrow - Bath Road by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Heathrow-Bath-Road.h25727547.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.ca/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Mama Shelter London - Shoreditch](https://www.expedia.ca/London-Hotels-Mama-Shelter-London-Shoreditch.h1886693.Hotel-Information) > > [DoubleTree by Hilton London - Docklands Riverside](https://www.expedia.ca/London-Hotels-DoubleTree-By-Hilton-London-Docklands-Riverside.h2456.Hotel-Information) > > [Stamford Bridge Hotel London](https://www.expedia.ca/London-Hotels-Stamford-Bridge-Hotel.h65802.Hotel-Information) > > [Holiday Inn Express London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-Express-London-Heathrow-T4.h22336089.Hotel-Information) > > [Hyatt Place London City East](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-City-East.h60903297.Hotel-Information) > > [Hilton London Canary Wharf](https://www.expedia.ca/London-Hotels-Hilton-London-Canary-Wharf.h1457899.Hotel-Information) > > [Radisson RED Hotel London Heathrow](https://www.expedia.ca/London-Hotels-Radisson-RED-Hotel-London-Heathrow.h46218383.Hotel-Information) > > [Four Points Flex by Sheraton London Shoreditch East](https://www.expedia.ca/London-Hotels-The-East-London-Hotel.h27372440.Hotel-Information) > > [Novotel London West](https://www.expedia.ca/London-Hotels-Novotel-London-West.h17246.Hotel-Information)