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In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Guest reviews

3.6/5 Good
997 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationHyde Park8 min walk
Popular LocationMarble Arch17 min walk
Popular LocationKensington Palace11 min drive
AirportLondon (LHR-Heathrow)42 min drive

Choose dates to view prices

  • Standard Double Room, 1 Double Bed

    3.9/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 2
    More detailsStandard Double Room, 1 Double Bed
  • Standard Room, 1 Single Bed

    3.7/5 guest room rating

    Room amenities

    • 108 sq ft
    • Sleeps 1
    More detailsStandard Room, 1 Single Bed
  • Standard Room, 2 Single Beds

    3.8/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    More detailsStandard Room, 2 Single Beds
  • Double Room, 1 Double Bed

    Room amenities

    • 151 sq ft
    • Sleeps 2
    More detailsDouble Room, 1 Double Bed
  • Executive Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 2
    More detailsExecutive Room, 1 King Bed
  • Executive Twin Room, 2 Single Beds

    Room amenities

    • 280 sq ft
    • Sleeps 2
    More detailsExecutive Twin Room, 2 Single Beds

About this area

London

In the city centre, Mercure London Paddington is in London's London City Centre neighbourhood, a walkable area with good airport proximity. Marble Arch and Kensington Palace are notable landmarks, and travellers looking to shop may want to visit Queensway and Oxford Street. Consider Piccadilly Theatre for a night out, and don't miss ZSL London Zoo, a top local attraction. Our guests appreciate the hotel's convenience for public transport: Paddington Underground Station is just steps away and Paddington (Circle and Hammersmith & City lines) Station is 6 minutes by foot.
Visit our London travel guide
View in a map
Popular Location

What's nearby

  • Hyde Park - 8 min walk
  • Marble Arch - 17 min walk
  • Royal Albert Hall - 8 min drive
  • Harrods - 10 min drive
  • Kensington Palace - 11 min drive

Getting around

  • London Paddington Station - 1 min walk
  • Paddington Underground Station - 1 min walk
  • London (LHR-Heathrow) - 38 min drive

Restaurants

  • Ya Hala - 1 min walk
  • San Marco - 1 min walk
  • Mughal's - 1 min walk
  • Bonne Bouche - 1 min walk
  • Sloe - 1 min walk
Questions about this property?Find answers

About this property

Mercure London Paddington

4-star London hotel in London City Centre, walk to Hyde Park
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a business centre and conference space. All 86 rooms offer free WiFi, room service (during limited hours) and flat-screen TVs with cable channels. Other amenities available to guests include coffee/tea makers, free newspapers and free local calls.
Mercure London Paddington offers 86 forms of accommodation with a safe and free newspapers. 42-inch Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Breakfast available for a fee: GBP 10 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space (560 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Braille signage
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night.
Free cots (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 10 per person (approximately)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 48 hours between bookings
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines and the Safe Travels (WTTC - Global) sanitisation guidelines

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Can I cancel my reservation for free at Mercure London Paddington and receive a full refund?
Yes, Mercure London Paddington offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure London Paddington cancellation policy on our site for more details about any exclusions or requirements.
Is Mercure London Paddington pet-friendly?
Yes, pets are allowed at this property.
How much is parking at this property?
Mercure London Paddington doesn't offer parking.
What time is check-in at this property?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 11:00 AM.
Where is this property located?
Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Queensway and Oxford Street are also within 1 mile (2 km). Paddington Underground Station and London Paddington Station are within a 2-minute walk.

Guest reviews

Overall score and ratings for Mercure London Paddington

3.6
5 - Excellent
179
4 - Good
446
3 - Okay
216
2 - Mediocre
102
1 - Poor
54
4.0
Cleanliness
3.9
Service and Staff
3.3
Amenities
3.6
Property condition

2/5

  • Disliked: Staff & service, amenities, property conditions & facilities

Booked in at Paddington, arrived to find notice on door saying go to a different location several hundred yards away. No email, phone, text message just go to another hotel. Too many guests for a quick text message? Hyde Park Mercure not up to standard. Was upgraded to a king room from a double, £5.00 difference in price, but all it meant was bed was bigger taking up more of a small room. Food even allowing for COVID was not great, long wait for not a lot. Will not return

Stayed 1 night in Jul 2020

3/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    3/5

    • Liked: Cleanliness, staff & service

    This property was over-hyped as 4-star, but in fact is in need of an upgrade. The room design is good but the air-conditioning could not be made comfortable so had to be switched off. There was no fridge or microwave or bottled water available. The bed was in poor shape and the linen in poor condition. I had to leave 5 days early because of coronavirus but as this was an Expedia booking I was not eligible for any refund.

    Stayed 14 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities, room comfort
    Good room, comfortable.

    Got the room which was abit lopsided ie floor was abit on inclined . Typical london rooms small compared to outside london.

    Stayed 1 night in Mar 2020

    2/5

    • Disliked: Staff & service, amenities, property conditions & facilities

    Super well located, super expensive, super disappointing.

    Stayed 1 night in Mar 2020