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Overview of K West Hotel & Spa

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Featured Image
Indoor Spa Tub
Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board
Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board
Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationNatural History Museum12 min drive
    Popular LocationKensington Palace13 min drive
    Popular LocationHyde Park16 min drive
    AirportLondon (LHR-Heathrow)32 min drive

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About this area

London

In the city center, K West Hotel & Spa is in London's Shepherd's Bush neighborhood, an area with good shopping. Kensington Palace and Royal Albert Hall are notable landmarks, and some of the area's popular attractions include Natural History Museum and Stamford Bridge Stadium. Science Museum and Madame Tussaud's Wax Museum are not to be missed. Guests appreciate the hotel's convenience to public transportation: Shepherd's Bush Underground Station is 4 minutes by foot and Goldhawk Road Underground Station is 9 minutes.
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Popular Location

What's nearby

  • Natural History Museum - 12 min drive
  • Kensington Palace - 13 min drive
  • Hyde Park - 16 min drive
  • Oxford Street - 17 min drive
  • Marble Arch - 17 min drive

Getting around

  • Shepherd's Bush Underground Station - 4 min walk
  • London Shepherd's Bush Station - 5 min walk
  • AirportHeathrow Airport (LHR) - 32 min drive

Restaurants

  • Bird in Hand — 5 min walk
  • Raj of India — 5 min walk
  • The Havelock Tavern — 6 min walk
  • Il Gustoso — 6 min walk
  • Meat & Wine Co. — 6 min walk

About this property

K West Hotel & Spa

Eco-friendly London hotel in Shepherd's Bush, near Westfield London Shopping Centre
This smoke-free hotel features a full-service spa, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub, and a steam room are onsite. All 219 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with digital channels, and guests can also appreciate conveniences like refrigerators and coffee makers.
K West Hotel & Spa offers 219 accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club, a spa tub, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, K Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of We're Good To Go (UK)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: GBP 29 per day

Food and drink

  • Continental breakfast available for a fee daily: GBP 12.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Full-service spa
  • Shopping mall
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish

Business services

  • Meeting rooms

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - 11:00 AM
Early check-in subject to availability
Express check-in

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in on Saturdays and Sundays is 3 PM.

Renovations and closures

This property is closed from November 5 2020 to December 2 2020 (dates subject to change).
The property is closed during July, June, May, and November.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per day
  • Spa fee: GBP 25 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 12.00 per person (approximately)
  • Self parking fee: GBP 29 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night
  • Facilities fee: GBP 25 per person, per day and includes use of: sauna; spa tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel K West
K West Hotel
K West Hotel London
K West London
K West Hotel & Spa London, England
k West Hotel And Spa
K West
K West Hotel & Spa Hotel
K West Hotel & Spa London
K West Hotel & Spa Hotel London

Frequently asked questions

Can I cancel my reservation for free at K West Hotel & Spa and receive a full refund?
Yes, K West Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to K West Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
Is K West Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at K West Hotel & Spa?
Self parking is available for GBP 29 per day.
What time is check-in at K West Hotel & Spa?
Check-in is from 3:00 PM - 11:00 AM. A fee applies for early check-in (subject to availability).
What time is check-out at K West Hotel & Spa?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is K West Hotel & Spa located?
Located in Shepherd's Bush, this spa hotel is within a 15-minute walk of Westfield London Shopping Centre, Kensington High Street, and Olympia Conference and Exhibition Centre. Kensington Gardens and Queensway are also within 2 mi (3 km). Shepherd's Bush Underground Station is only a 4-minute walk and Goldhawk Road Underground Station is 9 minutes.
4.2
Very good
5 - Excellent
431
4 - Good
368
3 - Okay
133
2 - Poor
38
1 - Terrible
24

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Good value for money, nice stay. Good location. Spa is small but still nice
Stayed 1 night in Oct 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Overall good stay and close to local parks and shopping centre.
Stayed 2 nights in Aug 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, stayed in a deluxe double with a king sized bed and separate lounge area it was so spacious and such a comfy stay we were so sad to leave. Staff were all incredibly lovely and accommodating. Clean rooms with great amenities. We had a massage treatment and it was amazing definitely recommend! Area Is a short walk to both Shepherd’s Bush stations/Westfield and Olympia station. Can’t wait to come back!
Stayed 2 nights in Aug 2020

2/5 Poor

Sad face IconDisliked: Cleanliness, property conditions & facilities
Old and tired needs a refurbishmemt
Have stayed at this hotel so many times over the yeard but was shocked at the condition. Worn and torn furniture and stains on dressing gowns.
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in London
The best hotel by far that I have stayed in, in London. It has everything comfort, restaurants walk-in distance, shopping at Westfield again 5 mins away. And a tube station walking distance
Stayed 2 nights in Aug 2020

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