- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 of us couples stayed here last Saturday night as part of my mums 60th birthday celebrations. We arrived 3 hours before check in and asked to leave our bags with them, however they actually checked us in as our rooms were ready. We all also got a complimentary room upgrade as I had told them it was a special occasion. The staff at reception were lovely. Rooms were big, immaculately clean and beds very comfy. Before dinner (if you stay here, please eat at a restaurant down the road named Le Gavroche, it was spectacular), we went down to the bar for a drink and the lady at reception had organised a complimentary bottle of champagne (of our choice!) with a table for us. It was a perfect start to my mums birthday. Thank you so much for your generosity! Would 100% recommend this hotel.