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Reviews of ibis Styles London Croydon

3 out of 5
ibis Styles London Croydon
585-589 London Road, Thornton Heath, England

Reviews

6.8
Rating 10 - Excellent. 94 out of 558 reviews" "
Rating 8 - Good. 195 out of 558 reviews" "
Rating 6 - Okay. 160 out of 558 reviews" "
Rating 4 - Poor. 71 out of 558 reviews" "
Rating 2 - Terrible. 38 out of 558 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 15 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Very far from city centre Very good breakfast Not so friendly staff
Stayed 2 nights in Jun 2019

8/10 Good

RC, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, corridors and public areas and the staff are all pleasant to deal with
Stayed 3 nights in Apr 2019

10/10 Excellent

Anil, San Francisco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a family of 4 adults and 3 kids and we occupied 2 rooms. Our check in clerks were knowledgeable as they advised and recommended places to visit since this was our first visit. The rooms, bathroom and the entire hotel was very clean. For 3 nights we brought food from out side and the reception especially Shan who provided us with plates and silverware to eat our dinner We found Shan to be very friendly and his hospitality was beyond expectations There was another Indian lady who directed us to chocolate factory and shopping in the Southall The 3 kitchen crew were very accommodating Thank you all we had a wonderful stay Anil Kumar San Francisco, USA
Stayed 5 nights in Apr 2019

2/10 Terrible

Verified traveller

Stayed 13 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and warm with everything you need for a comfortable stay would be nice to have fresh water available in the room.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the space and the queens bed n the single bed was a great experience
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Feb 2019

2/10 Terrible

jesus, london, AG

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water......and breakfast poor I can't recommend this hotel to my friends.....
Stayed 1 night in Feb 2019
Response from Zahid Ali. Assistant Manager on Feb 9, 2019
Dear Guest, Thank you for taking the time to tell us about your stay at the Ibis Styles London Croydon, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back Ibis Styles London Croydon and provide you with a genuine hassle-free experience. Yours sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Debbie, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute and cozy hotel with easy access to public transportation.
Stayed 8 nights in Dec 2018
Response from Zahid Ali Assistant Manager on Feb 7, 2019
Dear Guest, We very much appreciates your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make changes and further improvements where possible. Thank you again for sharing your experience, and we look forward to your next visit. With Regards .

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Smelly carpet and broken shower gel but overall is good
Stayed 1 night in Jan 2019
Response from Zahid Ali Assistant Manager. on Feb 7, 2019
Dear Guest, We very much appreciates your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make changes and further improvements where possible. Thank you again for sharing your experience, and we look forward to your next visit. With Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn’t happy when booking told free car park then charged an extra £7
Stayed 1 night in Jan 2019
Response from With Regards Zahid Ali Assistant Manager. on Feb 7, 2019
Dear Guest, We very much appreciates your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make changes and further improvements where possible. Thank you again for sharing your experience, and we look forward to your next visit.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from With Regards Zahid Ali Assistant Manager. on Feb 7, 2019
Dear Guest, We very much appreciates your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make changes and further improvements where possible. Thank you again for sharing your experience, and we look forward to your next visit.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from With Regards Zahid Ali Assistant Manager. on Feb 7, 2019
Dear Guest, We very much appreciates your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make changes and further improvements where possible. Thank you again for sharing your experience, and we look forward to your next visit.

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get what you pay
You get what it says on the tin, would have liked it if the bar serverd john smiths or cider
Stayed 1 night in Jan 2019
Response from With Regards Zahid Ali Assistant Manager. on Feb 7, 2019
Dear Guest, We very much appreciates your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make changes and further improvements where possible. Thank you again for sharing your experience, and we look forward to your next visit.

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from With Regards Zahid Ali Assistant Manager. on Feb 7, 2019
Dear Guest, We very much appreciates your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make changes and further improvements where possible. Thank you again for sharing your experience, and we look forward to your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel. Pity it was on wrong side of london for what i required. I had to travel right across london for what i wanted. Ill not be using Expedia again.
Stayed 1 night in Dec 2018
Response from With Regards Zahid Ali Assistant Manager. on Feb 7, 2019
Dear Guest, We very much appreciates your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make changes and further improvements where possible. Thank you again for sharing your experience, and we look forward to your next visit.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
hotel was ok, the hospitality was good . but a little far from west croydon train station.
Stayed 11 nights in Nov 2018
Response from With Regards Zahid Ali Assistant Manager. on Feb 7, 2019
Dear Guest, We very much appreciates your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make changes and further improvements where possible. Thank you again for sharing your experience, and we look forward to your next visit.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value stay as always
Stayed 1 night in Nov 2018
Response from Zahid Ali Assistant Manager. on Dec 7, 2018
Dear Guest, We very much appreciates your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make changes and further improvements where possible. Thank you again for sharing your experience, and we look forward to your next visit. With Regards

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value stay
Stayed 2 nights in Nov 2018
Response from Zahid Ali Assistant Manager. on Dec 7, 2018
Dear Guest, We very much appreciates your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make changes and further improvements where possible. Thank you again for sharing your experience, and we look forward to your next visit. With Regards

4/10 Poor

Emma

Liked: Staff & service
Disliked: Property conditions & facilities
Room smelt and had no windows
Room was quite big but had no ventilation only a.c. (no windows), dark, smelt like stale cigarettes, paper thin walls so you hear lots of doors banging and an additional fee to park your car. Staff were friendly and bed was comfortable, wouldn't stay again.
Stayed 1 night in Nov 2018
Response from Zahid Ali. Assistant Manager on Dec 9, 2018
Dear Guest, Thank you for taking the time to tell us about your stay at the Ibis Styles London Croydon, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back Ibis Styles London Croydon and provide you with a genuine hassle-free experience. Yours sincerely,

4/10 Poor

Nicola, Wales

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The bathroom was OK, and that's about all. The room smelt damp and was noisy from an external unit. The double bed was up against the wall which meant one person had to crawl across. My partner also slept badly (he was on the wall side of the bed) because he couldn't"t get warm.
Stayed 1 night in Nov 2018
Response from Zahid Ali. Assistant Manager on Dec 9, 2018
Dear Guest, Thank you for taking the time to tell us about your stay at the Ibis Styles London Croydon, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back Ibis Styles London Croydon and provide you with a genuine hassle-free experience. Yours sincerely,

8/10 Good

Marilyn

Liked: Staff & service, room comfort
Good price for a one night stop.
For the price this was a good hotel for our one night stay in the area to meet our son. A bit disappointing that they only had limited bar snacks and no restaurant menu but we found lovely Italian and Spanish restaurants in Thornton Heath Pond only 5mins walk up the road. Breakfast was good and all staff friendly and helpful. Did the job we wanted here.
Stayed 1 night in Nov 2018
Response from Zahid Ali. Assistant Manager on Dec 7, 2018
Dear Guest, Thank you for taking the time to tell us about your stay at the Ibis Styles London Croydon. At Ibis Styles, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back Ibis Styles London Walthamstow and provide you with a genuine hassle-free experience. Yours sincerely

10/10 Excellent

Verified traveller

great stay, the room was bigger than expected, clean. The shower area was also clean and better than I expected. Upon my visit I received complimentary water in my room. The free WiFi service was great. For the price I paid I can’t complain.
Stayed 2 nights in Nov 2018
Response from Zahid Ali Assistant Manager. on Dec 7, 2018
Dear Guest, We very much appreciates your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make changes and further improvements where possible. Thank you again for sharing your experience, and we look forward to your next visit. With Regards

8/10 Good

Malc

Liked: Staff & service, property conditions & facilities
Very convenient for our work nice hotel would stay again
Stayed 1 night in Nov 2018
Response from Zahid Ali. Assistant Manager. on Dec 7, 2018
Dear Guest, Thank you for taking the time to tell us about your stay at the Ibis Styles London Croydon. At Ibis Styles, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back Ibis Styles London Walthamstow and provide you with a genuine hassle-free experience. Yours sincerely,

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stays
Convenient and good value hotel. Excellent and friendly staff.
Stayed 4 nights in Nov 2018
Response from Zahid Ali Assistant Manager. on Dec 7, 2018
Dear Guest, We very much appreciates your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make changes and further improvements where possible. Thank you again for sharing your experience, and we look forward to your next visit. With Regards

6/10 Okay

Thabo, Pretoria, RSA

Liked: Cleanliness, staff & service
There was just too much running around a maze of passages and up and down staircases to reach your room, not to mention getting out and back again. The first room did not have a working TV, and the second one had a faulty air-conditioner until our departure. However, the stay there was not that bad and catching public transport was very convenient.
Stayed 3 nights in Oct 2018
Response from Zahid Ali. Assistant Manager. on Nov 19, 2018
Dear Guest, Thank you for taking the time to tell us about your stay at the Ibis Styles London Croydon. At Ibis Styles, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back Ibis Styles London Walthamstow and provide you with a genuine hassle-free experience. Yours sincerely,

4/10 Poor

Alison

Disliked: Staff & service, property conditions & facilities, room comfort
Awful
Staff were unhelpful, room was smelly and stupidly small, WiFi signal didn’t reach my room, overall it was just terrible
Stayed 5 nights in Oct 2018
Response from Zahid Ali. Assistant Manager on Nov 14, 2018
Dear Guest, Thank you for taking the time to tell us about your stay at the Ibis Styles London Croydon, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back Ibis Styles London Croydon and provide you with a genuine hassle-free experience. Yours sincerely,

10/10 Excellent

CC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
I have stayed at Ibis Croydon for 14 nights. All in all, I was very happy. It takes 40 minutes to go to the city center. You need to have a budget of 10 pound for the travel if you want to go to the centre. It is close to Croydon high street too (20 min walk, 5 min by bus). Bus stations are literally in front of the hotel. Breakfast was good, you can have it till 10 am during the week and 11am on weekends. One disturbing thing was, fire alarms started working several times randomly. Sometimes 7am in the morning, sometimes in the middle of the night. It was scary though. Other than this, I was happy with my stay.
Stayed 14 nights in Oct 2018
Response from Zahid Ali. Assistant Manager. on Nov 12, 2018
Dear Guest, We very much appreciates your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make changes and further improvements where possible. Thank you again for sharing your experience, and we look forward to your next visit. With Regards,

6/10 Okay

Verified traveller

Liked: Room comfort
Nice stay
Room was comfortable and clean and hotel staff very nice. Had parking at property but that can work out very expensive if you had an extended stay like I did. Only let down long walk to room and lift did not stop on my floor.
Stayed 10 nights in Sep 2018
Response from Zahid Ali. Assistant Manager. on Nov 5, 2018
Dear Guest, Thank you for taking the time to tell us about your stay at the Ibis Styles London Croydon. At Ibis Styles, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back Ibis Styles London Walthamstow and provide you with a genuine hassle-free experience. Yours sincerely,

10/10 Excellent

Bert, Portland, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this place! Great amenities and the character of the hotel is charming. Really very well run, and well designed as expected from all ibis hotels. (Really love the coffee and croissants too!)
Stayed 3 nights in Oct 2018
Response from Zahid Ali Assistant Manager on Nov 5, 2018
ar Guest, We very much appreciates your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make changes and further improvements where possible. Thank you again for sharing your experience, and we look forward to your next visit. With Regards .

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from Zahid Ali Assistant Manager. on Nov 5, 2018
ar Guest, We very much appreciates your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make changes and further improvements where possible. Thank you again for sharing your experience, and we look forward to your next visit. With Regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful feedback!!
The only two things that would be better is: one, breakfast option I.e. more veggies and more hot food choices. The second would be just to put up a notice for the fire alarm to tell people that you will be carrying out alarm checks at 7 am ....
Stayed 1 night in Oct 2018
Response from Zahid Ali. Assistant Manager. on Oct 29, 2018
Dear Guest, Thank you for taking the time to tell us about your stay at the Ibis Styles London Croydon. At Ibis Styles, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back Ibis Styles London Walthamstow and provide you with a genuine hassle-free experience. Yours sincerely,

2/10 Terrible

Tracie, Bedford

Disliked: Cleanliness, property conditions & facilities
On arrival i thought ok, reception looks bright. Then we entered our family room to the most disgusting smell of sewage coming from the shower. Only had 2 hours sleep as the double bed was very uncomfortable, i felt every spring.
Stayed 1 night in Oct 2018
Response from Zahid Ali. Assistant Manager on Oct 25, 2018
Dear Guest, Thank you for taking the time to tell us about your stay at the Ibis Styles London Croydon, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back Ibis Styles London Croydon and provide you with a genuine hassle-free experience. Yours sincerely,

2/10 Terrible

John

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not a real hotel room! Not safe to stay there.
Terrible, worst hotel stay ever experienced in any country! Firstly, the very small room is not a real bedroom, but an enclosed cupboard with no window at all. So no daylight & no ventilation, only an ac unit that recirculates the stale air. This cell sized space cannot even meet Building Regulations as not a habitable space! How can Ibis rent out such a room?? Secondly, was not safe to stay there, as kept up all night with gangs of older teenagers running rampage; shouting and screaming, and more importantly violently punching & kicking the bedroom door trying to get in from 10.00pm to 7.00am. Had to barricade door from inside with furniture. Was not safe to exit the room to get help or report this violent behaviour and no mobile signal in the room. The room was relatively close to reception and they would have heard all the noise and chaos, but did nothing about it. Reported the events at 8.00am when safe to exit and management apologised saying that a college group was staying and refunded room cost. Don’t stay here or put yourself in this unsafe position.
Stayed 1 night in Oct 2018
Response from Zahid Ali. Assistant Manager on Oct 29, 2018
Dear Guest, Thank you for taking the time to tell us about your stay at the Ibis Styles London Croydon, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back Ibis Styles London Croydon and provide you with a genuine hassle-free experience. Yours sincerely,

2/10 Terrible

Tracie, Bedford

Disliked: Cleanliness, property conditions & facilities, room comfort
As soon as we walked in the door a stong smell of sewage from shower. Double bed very uncomfortable and didn't get any sleep. Have a booking for the tuesday but will not be returning as need sleep. Would rather lose my money than another restless sleep....
Stayed 1 night in Oct 2018
Response from Zahid Ali. Assistant Manager on Oct 23, 2018
Dear Guest, Thank you for taking the time to tell us about your stay at the Ibis Styles London Croydon, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back Ibis Styles London Croydon and provide you with a genuine hassle-free experience. Yours sincerely,

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Oct 2018
Response from Zahid Ali. Assistant Manager. on Oct 17, 2018
Dear Guest, Thank you for taking the time to tell us about your stay at the Ibis Styles London Croydon. At Ibis Styles, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back Ibis Styles London Walthamstow and provide you with a genuine hassle-free experience. Yours sincerely,

10/10 Excellent

Michael, Virginia Beach, Virginia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Midi was especially friendly and helpful. She made my stay so much easier that I decided to stay longer. Good buffet breakfast, clean rooms and very helpful staff. Thank you ..... Michael Bradford
Stayed 3 nights in Oct 2018
Response from Zahid Ali Assistant Manager. on Oct 9, 2018
Dear Guest, We very much appreciates your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make changes and further improvements where possible. Thank you again for sharing your experience, and we look forward to your next visit. With Regards

10/10 Excellent

O, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff!
My mum and I stayed at Ibis Styles in Croydon for almost week in between moving houses. The staff at Ibis were extremely accommodating and helpfully assisted with moving all of our stuff. From the people at reception, the manager, the porters, the cleaners, everyone was really lovely and contributed to a nice experience.
Stayed 6 nights in Sep 2018
Response from Zahid Ali, Assistant Manager on Oct 9, 2018
Dear Guest, We very much appreciates your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make changes and further improvements where possible. Thank you again for sharing your experience, and we look forward to your next visit.

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from Zahid Ali, Assistant Manager on Oct 9, 2018
Dear Guest, We very much appreciates your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make changes and further improvements where possible. Thank you again for sharing your experience, and we look forward to your next visit.

8/10 Good

Osita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun time
Nice but we would like cooked breakfast
Stayed 1 night in Sep 2018
Response from Zahid Ali. Assistant Manager. on Sep 22, 2018
Dear Guest, Thank you for taking the time to tell us about your stay at the Ibis Styles London Croydon. At Ibis Styles, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back Ibis Styles London Walthamstow and provide you with a genuine hassle-free experience. Yours sincerely,

4/10 Poor

Hilary, Leicester

Liked: Cleanliness
Disliked: Room comfort
Convenient but not value for money
Chose the hotel because of location and parking. Hotel itself is ok but the room was awful. A family room but no windows! Was so claustrophobic. Pleased we were only there for 1 night.
Stayed 1 night in Sep 2018
Response from Zahid Ali. Assistant Manager. on Sep 17, 2018
Dear Guest, Thank you for taking the time to tell us about your stay at the Ibis Styles London Croydon. At Ibis Styles, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back Ibis Styles London Walthamstow and provide you with a genuine hassle-free experience. Yours sincerely,

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2018
Response from Zahid Ali. Assistant Manager. on Sep 17, 2018
Dear Guest, Thank you for taking the time to tell us about your stay at the Ibis Styles London Croydon. At Ibis Styles, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back Ibis Styles London Walthamstow and provide you with a genuine hassle-free experience

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Nice hotel and does what it says
It’s a hotel it does what it’s meant to do for a hotel you definitely get what you pay for
Stayed 1 night in Aug 2018
Response from , Zahid Ali. Assistant Manager. on Sep 17, 2018
Dear Guest, Thank you for taking the time to tell us about your stay at the Ibis Styles London Croydon. At Ibis Styles, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back Ibis Styles London Walthamstow and provide you with a genuine hassle-free experience.

8/10 Good

Philippe, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice good price good breakfast nice staff yet far away from downdown
Stayed 1 night in Aug 2018
Response from Zahid A on Sep 17, 2018
Dear Guest, We very much appreciates your comments regarding your stay at the ibis Styles London Croydon. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make changes and further improvements where possible. Thank you again for sharing your experience, and we look forward to your next visit.