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Reviews

4.0 / 5Very Good
1,582 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    O2 Arena
    9 min drive
  • Popular Location
    Tower of London
    10 min drive
  • Restaurant
    Cafe Bonnane
    2 min walk
  • Restaurant
    Al Masar
    2 min walk
  • Airport
    London (LCY-London City)
    6 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Twin Room

    Room Amenities

    • 183 sq ft
    • Sleeps 2
    More details
  • Room (‘SweetRoom’)

    Room Amenities

    • 183 sq ft
    • Sleeps 2
    More details

About this area

London

Located in London's Docklands neighbourhood, ibis London Excel Docklands is near the airport and near the beach. Tower of London and Tower Bridge are notable landmarks, and travellers looking to shop may want to visit Westfield Stratford City and Liverpool Street. Sky Garden and Coca-Cola London Eye are not to be missed. Our guests appreciate the hotel's quiet location.

Popular Location

What's nearby

  • O2 Arena - 9 min drive
  • Tower of London - 10 min drive
  • Tower Bridge - 11 min drive
  • Liverpool Street - 12 min drive
  • The Shard - 13 min drive

Getting around

  • Royal Victoria Station - 4 min walk
  • London West Ham Station - 9 min drive
  • London (LCY-London City) - 9 min drive

Restaurants

  • FOGGS — 1 min walk
  • Cafe Bonnane - 2 min walk
  • Al Masar - 2 min walk
  • Top 1 Forever - 3 min walk
  • Caffe Fratelli - 3 min walk

About this property

ibis London Excel Docklands

3-star London hotel in Docklands, near Excel Exhibition Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and laundry facilities. All 278 rooms offer free WiFi, coffee makers and flat-screen TVs with satellite channels. Other amenities available to guests include hairdryers, safes and showers.
Ibis London Excel Docklands offers 278 forms of air-conditioned accommodation with a safe and coffee/tea makers. 22-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: GBP 18 per day

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: GBP 10.45 for adults and GBP 5.00 for children
1 restaurant
1 bar

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Languages spoken

Danish
English
Polish

Business services

Business centre
Computer station

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds

Bathroom

Hairdryer
Shower

Entertainment

22-inch flat-screen TV
satellite channels

Food and drink

Coffee/tea maker

More

Connecting rooms available
Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in between 2 PM - 6 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Pets

  • Pets are allowed for an extra charge of GBP 10 per pet, per day.
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Property payment types

Diners Club
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 10.45 for adults and GBP 5.00 for children (approximately)
  • Self-parking fee: GBP 18 per day
  • Pet fee: GBP 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The photos in this description reflect the brand standard and are provided for illustrative purposes only. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
4.0

Very Good

5 - Excellent
494
4 - Good
762
3 - Okay
243
2 - Mediocre
64
1 - Poor
19
4.2
Cleanliness
4.1
Service and Staff
3.8
Amenities
4.1
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very reasonably priced and quiet hotel. Ideal for what was needed.

    Stayed 2 nights in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I liked the property. It's pretty basic, but everything was in good condition. It was a little tight to lay out a couple of suitcases, but we made it work. The bed was surprisingly comfortable. While we're expected some partying since we were there over New years, we were pleasantly surprised by how quiet our 5th floor room was!

    Stayed 4 nights in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Dec. 2019

    2/5

    • Disliked: Amenities

    WiFi only worked well on all devices the first 24 hours. After that had multiple issues, most employees were unwilling or unable to help (Just said theirs was working on their phones). Some employees didn’t seem to understand English well. Only a few even tried to help with the WiFi issue, but mostly with no success. And WiFi was needed for work as well as pleasure. The second day we were there they had carpet cleaning in the halls.. necessary I guess but Very loud and obnoxious. Third day was an unannounced long and loud “fire drill”.. Planes were noticeably loud to us despite others reviews on this. The pizza from the downstairs restaurant was good. Overall the place was fine for the price but a bit disappointing as WiFi worked everywhere else we have been on our trip other than here. We ended up leaving a day earlier than we paid for (with no refund of course) just to get to a better location.

    Stayed 6 nights in Dec. 2019

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