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Overview of Hotel Indigo London - Kensington

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Guest reviews

4.5 / 5Wonderful
1,490 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Restaurant
  • Breakfast Available

Map

What's nearby

Popular LocationNatural History Museum15 min walk
Popular LocationKensington Palace19 min walk
RestaurantThe Kensington Quarter1 min walk
RestaurantThe Blackbird2 min walk
AirportLondon (LHR-Heathrow)26 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Standard Room, 1 Queen Bed, Non Smoking

    Standard Room, 1 Queen Bed, Non Smoking

    Room amenities

    • 256 sq ft
    • Sleeps 2
    More details
  • Superior Room, 1 Queen Bed, Non Smoking

    Superior Room, 1 Queen Bed, Non Smoking

    Room amenities

    • 280 sq ft
    • Sleeps 2
    More details
  • Junior Suite, 1 Queen Bed, Non Smoking

    Junior Suite, 1 Queen Bed, Non Smoking

    Room amenities

    • 366 sq ft
    • Sleeps 2
    More details
  • Superior Room, 2 Double Beds, Non Smoking

    Superior Room, 2 Double Beds, Non Smoking

    Room amenities

    • 280 sq ft
    • Sleeps 4
    More details
  • Superior Room, 1 Queen Bed, Non Smoking

    Superior Room, 1 Queen Bed, Non Smoking

    Room amenities

    • 361 sq ft
    • Sleeps 3
    More details
  • Standard Room

    Standard Room

    Room amenities

    • 249 sq ft
    • Sleeps 2
    More details
  • Superior Room

    Superior Room

    Room amenities

    • 285 sq ft
    • Sleeps 2
    More details

About this area

London

Located in London's London City Centre neighbourhood, Hotel Indigo London - Kensington is in the city centre and near a metro station. Natural History Museum and Victoria and Albert Museum are cultural highlights, and some of the area's notable landmarks include Kensington Palace and Royal Albert Hall. Stamford Bridge Stadium and London Eye are not to be missed. Our guests love the hotel's convenience for public transport: Earl's Court Station is 6 minutes by foot and Gloucester Road Underground Station is 8 minutes.

Popular Location

What's nearby

  • Natural History Museum - 15 min walk
  • Victoria and Albert Museum - 18 min walk
  • Kensington Palace - 19 min walk
  • Harrods - 3 min drive
  • Royal Albert Hall - 6 min drive

Getting around

  • Earl's Court Station - 6 min walk
  • London West Brompton Station - 9 min walk
  • London (LHR-Heathrow) - 26 min drive

Restaurants

  • Kensington Quarter — 1 min walk
  • The Kensington Quarter - 1 min walk
  • The Blackbird - 2 min walk
  • Subway - 2 min walk
  • Byron - 3 min walk
Questions about this property?Find answers

About this property

Hotel Indigo London - Kensington

4-star London hotel in London City Centre, walk to Cromwell Road
A restaurant, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre. All 100 rooms feature thoughtful touches such as free minibar items and bathrobes, plus complimentary wireless Internet access and TVs with cable channels. Other amenities available to guests include iPod docking stations, 24-hour room service and coffee/tea makers.
Hotel Indigo London - Kensington offers 100 forms of accommodation with iPod docking stations and free minibar items. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.
This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

English breakfast available for a fee daily 7 AM–11 AM: GBP 16.95 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Snack bar/deli

Conveniences

Banquet hall
Lift
Newspapers in reception
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance

Languages spoken

Chinese
Croatian
English
Estonian
Farsi
Filipino
Finnish
French
Greek
Hindi
Hungarian
Italian
Japanese
Latvian
Lithuanian
Mongolian
Polish
Portuguese
Romanian
Russian
Serbian
Slovak
Spanish
Swahili
Urdu
Zulu

Business services

Business centre
Meeting rooms

More

Smoke-free property

Room amenities

Bedroom

Free cots/infant beds
Heating
Linens
Portable fan

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower
Towels

Entertainment

TV channels
iPod dock
Films for purchase
Premium channels
TV

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Free minibar

More

Connecting rooms available
Desk
Free local calls
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Slippers

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Pets

  • Pets are allowed for an extra charge of GBP 35 per pet, per night.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 60.00 per night.
  • Free cots (infant beds)!

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 16.95 per person (approximately)
  • Pet fee: GBP 35 per pet, per night
  • Rollaway bed fee: GBP 60.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Hotel Indigo London Kensington
  • Indigo London Kensington
  • Hotel Indigo London Kensington - Earl's Court England
  • Hotel Indigo London Kensington Earl's Ct
All reviews

Guest reviews

4.5

Wonderful

5 - Excellent
919
4 - Good
468
3 - Okay
69
2 - Mediocre
22
1 - Poor
12
4.7
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar. 2020

2/5

  • Liked: Amenities
  • Disliked: Property conditions & facilities

The bathroom had no hot water and had an awful sewage smell. Had to open the window in the bathroom and close the bathroom door to prevent the smell from spreading throughout the room.

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 8 nights in Dec. 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel Anywhere

Worst place to stay ever. Terrible management. The staff was horrible. I would tell anyone who asks to stay away. Just awful.

Stayed 6 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel, staff very helpful, rooms fabulous and great price... definitely top choice for next overnight stay in central London. Breakfast fabulous!

Stayed 1 night in Dec. 2019