Title: Holland Road Stays - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=82522593&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Holland Road Stays Apartment in London, near Kensington High Street ## Photo gallery for Holland Road Stays ![Exterior - Holland Road Stays (London)](https://images.trvl-media.com/lodging/83000000/82530000/82522600/82522593/1d37a9d2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Studio, Ensuite (Quad ) - Holland Road Stays (London)](https://images.trvl-media.com/lodging/83000000/82530000/82522600/82522593/09a88291.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio, Ensuite (Compact) | Dining - Holland Road Stays (London)](https://images.trvl-media.com/lodging/83000000/82530000/82522600/82522593/7e1febc2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio, Ensuite (Double) - Holland Road Stays (London)](https://images.trvl-media.com/lodging/83000000/82530000/82522600/82522593/0db909df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio, Ensuite (Single) | Private kitchen - Holland Road Stays (London)](https://images.trvl-media.com/lodging/83000000/82530000/82522600/82522593/f7d9c483.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Westfield London Shopping Centre and Kensington High Street, Holland Road Stays has plenty to offer. Guests can connect to free WiFi in public areas. ## Reviews 5.0 ## Popular amenities - Free WiFi - Parking available ## Room options ### Check availability for these dates Tonight [Dec. 30 - Dec. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=82522593&PinnedHotelID=82522593&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=82522593&PinnedHotelID=82522593&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 31 - Jan. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=82522593&PinnedHotelID=82522593&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=82522593&PinnedHotelID=82522593&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=82522593&PinnedHotelID=82522593&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=82522593&PinnedHotelID=82522593&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=82522593&PinnedHotelID=82522593&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=82522593&PinnedHotelID=82522593&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Studio, Ensuite (Double) ![Studio, Ensuite (Double)](https://images.trvl-media.com/lodging/83000000/82530000/82522600/82522593/e683c9d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Ensuite (Double) ### Highlights Heating Kitchenette Refrigerator Premium bedding Separate bedroom Blackout drapes/curtains Hair dryer Microwave - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Studio, Ensuite (Quad ) ![Deluxe Studio, Ensuite (Quad )](https://images.trvl-media.com/lodging/83000000/82530000/82522600/82522593/b6fd2ca5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, Ensuite (Quad ) ### Highlights Kitchenette Blackout drapes/curtains Separate bedroom Premium bedding Hair dryer Microwave Cookware/dishes/utensils Electric kettle - 194 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Studio, Ensuite (Compact) ![Studio, Ensuite (Compact)](https://images.trvl-media.com/lodging/83000000/82530000/82522600/82522593/5cb47d87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Ensuite (Compact) ### Highlights Kitchenette Blackout drapes/curtains Separate bedroom Premium bedding Private bathroom Hair dryer Coffee/tea maker Espresso maker - 129 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Studio, Ensuite (Single) ![Studio, Ensuite (Single)](https://images.trvl-media.com/lodging/83000000/82530000/82522600/82522593/3a22853b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Ensuite (Single) ### Highlights Kitchenette TV Separate bedroom Premium bedding Private bathroom Hair dryer Electric kettle Cookware/dishes/utensils - 1 bedroom - Sleeps 1 - 1 Twin Bed ### View all photos for Double Room, Ensuite ![Double Room, Ensuite](https://images.trvl-media.com/lodging/83000000/82530000/82522600/82522593/f8dabfb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Ensuite ### Highlights Heating TV Separate bedroom Fan Blackout drapes/curtains Private bathroom Hair dryer Microwave - 140 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Studio, Ensuite (Triple) ![Studio, Ensuite (Triple)](https://images.trvl-media.com/lodging/83000000/82530000/82522600/82522593/f1b39b27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Ensuite (Triple) ### Highlights Kitchenette Fan Separate bedroom Hair dryer Microwave Electric kettle Cookware/dishes/utensils Coffee/tea maker - 172 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Studio, Ensuite (Mini) ![Studio, Ensuite (Mini)](https://images.trvl-media.com/lodging/83000000/82530000/82522600/82522593/3ccf7904.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Ensuite (Mini) ### Highlights Kitchenette Separate bedroom Private bathroom Oven Electric kettle Coffee/tea maker - 75 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Daily full breakfast (GBP 20 per person)](https://images.trvl-media.com/lodging/1000000/10000/200/179/7dc50d5d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Strand Palace Hotel London City Centre - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Holland-Road-Stays.h82522593.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Holland-Road-Stays.h82522593.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.50165%2C-0.21230&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=itxSHQh6DAyvPX6EYCLayf_TlqU=) 120 Holland Road, London, England, W14 8BD #### What's nearby - Holland Park \- 7 min walk \- 0.7 km - Kensington High Street \- 9 min walk \- 0.8 km - Olympia Events \- 9 min walk \- 0.8 km - Westfield London Shopping Centre \- 11 min walk \- 0.9 km - Design Museum \- 12 min walk \- 1.0 km #### Getting around - Kensington (Olympia) Station - 8 min walk - Shepherd's Bush Underground Station - 8 min walk - Heathrow Airport (LHR) - 35 min drive #### Restaurants - ‪Hilton Executive Lounge - ‬7 min walk - ‪Hilton Breakfast Bar - ‬7 min walk - ‪Hilton Cocktail Bar - ‬7 min walk - ‪Belushi's - ‬8 min walk - ‪The Stewart Arms - ‬7 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Holland Road Stays Apartment in London, near Kensington High Street This smoke-free apartment building features self parking and free WiFi in public areas. Each apartment offers a separate bedroom. Weekly housekeeping is available. Holland Road Stays offers 15 accommodations. Housekeeping is provided weekly. ## Similar properties ![Split Level Double Studio](https://images.trvl-media.com/lodging/102000000/101510000/101509100/101509080/cb32e46d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### London Collection Kensington Gardens London City Centre - Kitchen - Free WiFi 5.0 18 reviews CA $87 CA $87 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=101509080&PinnedHotelID=101509080&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Twin Room, Ensuite](https://images.trvl-media.com/lodging/77000000/76860000/76858100/76858045/10b45f3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wembar Hotel London City Centre - Free WiFi 6.0 329 reviews CA $68 CA $82 total includes taxes & fees Jan 8 - Jan 9, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=76858045&PinnedHotelID=76858045&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2240000/2234300/2234291/0a1d9922.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holland Inn Hotel Kensington - 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Free WiFi 5.6 117 reviews CA $52 CA $100 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=74899105&PinnedHotelID=74899105&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/12000000/11470000/11466100/11466072/44d36d02.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Imperial Court Studios London City Centre - Kitchen - Washer - Dryer - Free WiFi 6.0 546 reviews CA $122 CA $146 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=11466072&PinnedHotelID=11466072&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Suite, Ensuite (Quad)](https://images.trvl-media.com/lodging/115000000/114900000/114893600/114893544/831c2c5b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Chapter Hotels - Princes Court London City Centre - Free WiFi - 24/7 front desk 4.6 53 reviews CA $97 CA $116 total includes taxes & fees Jan 15 - Jan 16, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=114893544&PinnedHotelID=114893544&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Car not required - Self parking on site (surcharge) - Limited onsite self parking ### Bedrooms - Bedroom ### Bathroom - 1 bathroom ### Pets - No pets allowed ### Suitability/Accessibility - No elevator - Smoking not allowed ### Services and conveniences - Weekly housekeeping ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - 15 units ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit/debit cards Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher This property is professionally cleaned ### We should mention This property does not have elevators A car is not required for transportation to and from this property ### Property is also known as Holland Road Stays London Holland Road Stays Apartment Holland Road Stays Apartment London ## Frequently asked questions ### Is Holland Road Stays pet-friendly? ### How much does it cost to stay at Holland Road Stays? ### How much is parking? ### What time is check-in at Holland Road Stays? ### What time is check-out at Holland Road Stays? ### Where is Holland Road Stays located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holland Road Stays Reviews 5.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 5.4 Cleanliness ### 6.2 Amenities ### 6.8 Eco-friendliness ### 6.0 Property conditions & facilities 10 - Excellent 2 8 - Good 7 6 - Okay 8 4 - Poor 8 2 - Terrible 11 ## Reviews ### 4/10 Poor #### Claudia Aug 6, 2025 Disliked: Cleanliness, property conditions & facilities, communication Not what we were expecting based on the photos ##### Claudia Stayed 2 nights in Jul 2025 ### 8/10 Good #### Jasemin Aug 15, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Well designed and close to Westfield mall. ##### Jasemin Stayed 13 nights in Aug 2022 ### 6/10 Okay #### alexis Apr 29, 2025 Liked: Communication Best price I could find for a place in London- property manager was friendly and it was nice to have a kitchen in the room. Bathroom had very poor ventilation and the room often felt stuffy because of that. Good for short term stay. ##### alexis Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Baker Feb 15, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The best hotel in London! Highly recommend the studio flat on Holland Road! Thank you to the amazing team of Holland Road Stays, you guys are the best! ##### Baker Stayed 28 nights in Jan 2024 ### 10/10 Excellent #### Devon Jun 2, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication This was the cutest little place! So comfy and nicely decorated! It was also by the underground and a bus stop. Plenty of food options and stores nearby! ##### Devon Stayed 5 nights in May 2023 ### 8/10 Good #### Daniel Aug 14, 2025 Liked: Room comfort #### Well presented, reasonably priced, great host Comfy beds, good amenities provided, good price, friendly host, secure property. Need tiny bit attention to detail ref cleaning I. E under beds or in shower tray and checking quality of items such as toilet seat needs tightening, shower head doesn't hold. Also being on the ground floor the front door open and shut can be quite loud. Did what it needed to do as provided a comfy space to use after a hard day in London. A bus route is right outside the property, with good eateries available after a 10 min walk. It was a good size fitted with 2 double beds, microwave,coffee machine, TV, kettle, air fryer, oven, came with bedding, towels and complimentary tea coffee making facilities and toiletries. Or also had 2 fans which were welcome as it was so warm during our stay. Only niggle was only had 3 chairs around table rather than 4 but was a pleasant stay. ##### Daniel Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Piermichele Giovanni Jun 23, 2023 Disliked: Property conditions & facilities Good location but room entrance door not safe, bathroom without any socket for shaver, no clothes hangers and wardrobe ##### Piermichele Giovanni Stayed 3 nights in Jun 2023 ### 4/10 Poor #### Philip Apr 25, 2024 Liked: Communication Disliked: Cleanliness, room comfort #### Terrible stay at Holland Road stayz Terrible room! Mold all over especially in the bathroom. There was water dripping off the ceiling. The main door had been broken and repaired with poly filla! When I complained to the manager he said there was nothing he could do! ![](https://a.travel-assets.com/ugc/hotel-reviews/BFF4CB9D9DA7786670E035F1C91703326EDEC2C21714068295065.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E15844DF004D56EEA86CA30BAAFC856C9CB739B31714068294992.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/67700C05D6C5754AEEE6A8F23CBC5FB5C3ECF3D41714068295447.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E34DB6D385D8FE0F91DC2F3268C078CDE13E1E241714068294460.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Philip Stayed 2 nights in Apr 2024 ### 4/10 Poor #### agustin Nov 13, 2023 Disliked: Communication The exterior door is always open,before you get in to the room, there is no light,they do not give you a rag to clean,no soap for dishes,no dish drainer,it reeks of cigarett,i send a message that was never answer,the only good part of all this is,that the guy that does the clean up let us live the luggage there for a few hours. ##### agustin Stayed 3 nights in Nov 2023 ### 6/10 Okay #### Rafael Sep 30, 2022 #### Step up from Hostel Location was good. Bed was comfy. Had its on bathroom The bad: Strong smoke smell Shower door dosent close No hand towels Didnt seem like they cleaned, forgot clothes from last renter Had people yelling at front door first night at 2:30 am trying to get in Next night we had someone knock at the door again at 2:30am saying they had a delivery. Scared the crap out of us. Ended up being a food delivery for upstairs. I wouldn't recommend to non smokers, families, or women traveling alone. ##### Rafael Stayed 3 nights in Sep 2022 ### 6/10 Okay #### Casey May 31, 2023 Liked: Amenities, communication Very well priced in a good location close to Shepherds Bush Station and Westfield shopping centre. We had a double room at the front of the top floor of the property. The room was a good size with a fridge, and the hosts provided two bottles of water and some chocolate biscuits in addition to some tea and coffee sachets which was a nice touch. The bathroom and bedding was clean and fresh and the room generally clean although there was some dust on the skirting boards and high areas. The bed was comfortable enough for a short stay but as it was hot weather, we had to leave the window open which meant that we didn’t sleep particularly well due to traffic noise outside. Self-Check in was easy and communication throughout with the host was good. Overall, for the money it was good value. ##### Casey Stayed 1 night in May 2023 ### 4/10 Poor #### MARIO ALBERTO Dec 11, 2022 Disliked: Cleanliness #### Wont be coming back I’ve lived in London for over a decade and I’m very aware of the standard of the accommodation there. But I have to say this place is not even at that level. Dirty, unattended, the wifi didn't work the 4 days we were there. We took the “deluxe studio” which accommodates 4 people, no kitchen utensils, there ware literally 3 plates, 3 cups and a teaspoon, not what you would call “equipped kitchenette” ![](https://a.travel-assets.com/ugc/hotel-reviews/D41C1C7C6249AB1695E4B898BC5E208DA7339B661670794097819.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/435CAFFFA46204AE53B361BD4A5BCFA0A990E3431670794098042.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MARIO ALBERTO Stayed 3 nights in Dec 2022 ### 8/10 Good #### Margaret Jul 24, 2022 Liked: Cleanliness, property conditions & facilities, communication This room had loads of facilities such as a stove, fridge and cooktop in the Kitchenette. Bed was comfortable and the room a decent size. It is vital to find out which level your room is on as it can be a long way up with luggage. I had to get a family member to help as there was no way I could manage it up the steep narrow stairs. Staying on the hottest night in London’s history without a fan was very challenging as there was no fan provided. The pre check in communication was very good. Great location only 12 mins to Westfield and a Bus nearby. For London it’s a value option. ##### Margaret Stayed 2 nights in Jul 2022 ### 2/10 Terrible #### Oksana Aug 9, 2022 Disliked: Cleanliness, amenities, property conditions & facilities This property is too small and they do not do cleaning. You need to force them to send someone to remove waist bin at least. Amenities are too old and too small. Pictures are misleading. Road is very noisy, a lot of cars with loгd siren passing by every 10-20 mins. In opposite, management is very polite and try to help. But the problem is they cannot help. ##### Oksana Stayed 10 nights in Jul 2022 ### 6/10 Okay #### Tamara May 24, 2023 Liked: Cleanliness Disliked: Room comfort #### Clean, everything you need For the price paid given is location we got the value we expected. The following is to help people understand what this place is and not intended as negative facts. - this is a converted town home with around 14 one room rentals - no onsite reception, there is a phone number you can call and they are very helpful. - must pre-pay and then they send you check in instructions - amenities in the room considered of: stove, microwave, kitchen sink, private bathroom, mini fridge - the quality of the finishes and everything is on the low end - the bathroom is small enough that you could stand at the sink, pee in the toilet and still get hit by the shower - it was CLEAN - you can't walk around the bed, you have to crawl over the bed to get to the small storage area My key takeaways, it was clean provided everything we needed and more than many other hotels. They crammed a lot in a very tight space (guessing our room & bathroom was less than 150 sq ft). It met our needs and provided the value for the price. ##### Tamara Stayed 3 nights in May 2023 ### 4/10 Poor #### Francois May 1, 2023 Liked: Amenities Disliked: Cleanliness, communication You get what you paid for. However the property could have been a bit more clean than expected. The check-in experience, while "digital" and "self-check-in" is very inconvenient, because the instructions are not clear and do not arrive on time if you have not paid the full reservation amount days ahead. In terms of the room, it's what you'd expect for the price you pay - so if you are looking for some inexpensive, this is great. But in terms of cleanliness, you could see that the bare minimum was done - just the bed was made, sheets were clean, and bathroom was tidy'd up. That's really it. The fridge smelled like absolute garbage - so not an issue as long as you don't open it. Again, value for money 4/5, but if I had paid anything more this was a 2.5/5 ##### Francois Stayed 4 nights in Apr 2023 ### 2/10 Terrible #### Michelle Jul 3, 2023 Liked: Communication Disliked: Cleanliness, room comfort #### Go somewhere, anywhere else!! This place is disgusting. It’s filthy. The carpets are stained and the smell hits you the moment you start to climb the stairs. There are dirty fingerprints everywhere. We walked into the room to discover it was painted black. There was a huge crack from top to bottom of the window and it looked as though the windows had never been cleaned. The room stank of grease and fried food and the oven had a layer of white grease in the bottom. We didn’t arrive until late Thursday night so couldn’t do anything about that night. We slept on top of the bed, fully clothed and shipped out the following day (even though we were meant to be there for three nights). It felt like we’d found freedom when we walked out of there. ![All the doors were like this.](https://a.travel-assets.com/ugc/hotel-reviews/76F02521CA26B60A8813264796FE7862C2D9D8021688365679760.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hallways filthy.](https://a.travel-assets.com/ugc/hotel-reviews/4308B0CFADA6C4E239DEDB31F437F46ECC130DBD1688365682505.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Filthy, smelly, stained carpet.](https://a.travel-assets.com/ugc/hotel-reviews/DE38BCB9CB4ADD5E375900B1631C43C2DAEF850C1688365682724.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Top of microwave.](https://a.travel-assets.com/ugc/hotel-reviews/C90F27C2752DD6C156F9463A36E2FD2A6FB6298C1688365678096.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michelle Stayed 3 nights in Jun 2023 ### 4/10 Poor #### jonathan Aug 8, 2022 Disliked: Cleanliness, amenities, property conditions & facilities, communication Couldn't get into the property because I hadn't been sent a code to get in, this took 30 mins to sort before I gained entry to the room. I'd booked a double room and was given a single. Food still left on the kitchen worktop, overall cleanliness was not good, toilet looked like it had never been cleaned. I was even called by the team to make sure everything was ok with the room and I said it wasn't, but they just didn't listen. Then had further problems trying to get back into the room late at night as the coded door lock wasn't working. Won't be staying here again. Now trying to get VAT receipts for the room I booked and no response from the company. ##### jonathan Stayed 1 night in Jul 2022 ### 6/10 Okay #### Helen Nov 20, 2023 Liked: Room comfort, communication Läget var perfekt nära till allt och närhet till buss och tunnelbanan ##### Helen Stayed 4 nights in Nov 2023 ### 6/10 Okay #### Verified traveller Jul 15, 2023 Liked: Room comfort Disliked: Cleanliness Sängen var ren, men i övrigt var det väldigt dammigt överallt. Handfatet i badrummet saknade kallvatten. ##### Verified traveller Stayed 4 nights in Jun 2023 ### 2/10 Terrible #### SEVERINE Jul 9, 2023 Disliked: Cleanliness, amenities Aucune confirmation d hébergement quekques jours avant et pour payer il a fallu appeler quand on était devant la porte. Salle de bain et sols pas propres, les serrures sont à moitié vissées dont une ne ferme pas nous ne laissions aucun objet de valeur sachant que c'est pareil pour la serrure extérieure où tout le monde est obligé de la claquer fort pour fermer et nous avions notre studio juste à côté donc difficil de dormir. Aucune prise dans la salle de bain et entrée et les prises dans la piece principale non accessible. Même pas un cintre dans la petite armoire pour 4 personnes. Chaise déjà cassée où je me suis assise et blessée au pied ils devaient la remplacer le jour J aucune nouvelle. Des vitres très sales et il n'y a que des rideaux occultants si vous les ouvrez tout le monde vous voit car on est directement sur une grande avenue donc vous ne restez pas longtemps car sinon vous êtes dans le noir. Le seul point positif les lits sont confortables et on a pu laisser nos bagages avant 15h sinon je deconseille cet hébergements qui est cher par rapport à la qualité de l'hébergement ##### SEVERINE Stayed 3 nights in Jul 2023 ### 8/10 Good #### Inés Apr 23, 2023 Liked: Property conditions & facilities, communication Disliked: Cleanliness Muy cerca de la estación de Sheperd’s bush Le faltan cubiertos ##### Inés Stayed 5 nights in Apr 2023 ### 4/10 Poor #### Verified traveller Nov 14, 2022 Disliked: Room comfort #### Choquée et déçue Vraiment déçue de cet endroit. Ce n’était pas sale, mais tout était bricolé histoire de mettre à disposition : la porte de douche ne fermait pas, la tige qui tient le pommeau de douche pas fixée donc se baladait, la peinture à peine finie, une armoire qui nous est tombée dessus car pas finie de monter, 2 rouleaux de papier toilettes entamés, une odeur horrible dans le sas avant de rentrer dans l’appartement, on entend absolument tout ce qu’il se passe comme si c’était dans l’habitation directement… bref, nous étions mal à l’aise et n’avions qu’une hâte : partir ! ##### Verified traveller Stayed 3 nights in Nov 2022 ### 2/10 Terrible #### Verified traveller Oct 10, 2022 Liked: Communication Disliked: Cleanliness, room comfort #### No volveré. Sucio y sin atención. Los apartamentos están más antiguos y sucios de lo que se ve en las fotos. El cuarto de baño de pena. El muchacho de la limpieza es muy atento, pero el cuarto de baño es como es. Te ponen 2 pastillas y 3 rollos papel y ya no vuelve a haber ningún servicio. El tv no se veía , porque no tiene toma de antena, pero tampoco se podía conectar al WiFi, no dejaba acceso al menú de configuración. Contacté por el email oficial en varias ocasiones, y también hoteles.com con ellos, pero aunque dijeron que mandarían a alguien, no lo hicieron. 4 días sin tv, un servicio que publicitan, pero que no tienen. Tampoco limpian, ni reponen en los 4 días. Allí no hay nadie, y si hablas por email ni caso, por tanto, si tienes un problema no te lo van a resolver. Sólo cobrar y ya. ##### Verified traveller Stayed 4 nights in Oct 2022 ### 2/10 Terrible #### Satoshi Aug 19, 2024 ##### Satoshi Stayed 3 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.ca/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [The Westminster London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)