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Guest reviews

4.0 out of 5 Very good
990 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Breakfast Available
Business Services
Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationThe British Museum11 min walk
Popular LocationOxford Street14 min walk
Popular LocationPiccadilly Circus12 min drive
AirportLondon (LHR-Heathrow)53 min drive

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  • Deluxe Room, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 178 sq ft
    • Sleeps 2
    More detailsDeluxe Room, Non Smoking
  • Room, 1 Double Bed, Accessible, Non Smoking (Wheelchair)

    4/5 guest room rating

    Room amenities

    • 161 sq ft
    • Sleeps 2
    More detailsRoom, 1 Double Bed, Accessible, Non Smoking (Wheelchair)
  • Room, 2 Single Beds, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 140 sq ft
    • Sleeps 2
    More detailsRoom, 2 Single Beds, Non Smoking
  • Room, 1 Double Bed, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 118 sq ft
    • Sleeps 2
    More detailsRoom, 1 Double Bed, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 2
    More detailsExecutive Room, 1 Double Bed, Non Smoking
  • Standard Room, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 118 sq ft
    • Sleeps 2
    More detailsStandard Room, Non Smoking
  • Executive Room, 2 Single Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 4
    More detailsExecutive Room, 2 Single Beds, Non Smoking
  • Room, 1 Double Bed with Sofa bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 140 sq ft
    • Sleeps 4
    More detailsRoom, 1 Double Bed with Sofa bed, Non Smoking

See similar properties

4.0
Very good
5 - Excellent
304
4 - Good
492
3 - Okay
132
2 - Poor
43
1 - Terrible
19

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time to use this hotel. I could feel relaxed at a spacious and tidy room. And also nice concierge!!
Stayed 1 night in Sep 2020

1/5 Terrible

Travelled with group
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good food, friendly and helpful staff
Stayed 1 night in Feb 2020

2/5 Poor

Business traveller
Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
Not a good experience.
issues at checkin when they said my stay was for three days not five, and that I'd have to change rooms. despite having the reservation confirmation that it was for a five night stay, they said I'd have to vacate and change rooms after three. i was given a twin room - was told that it was a booking for a twin / double room. When I asked if there were any doubles instead, was told that it was at the hotel staff's discretion(!). Not a good experience.
Stayed 2 nights in Feb 2020

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