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Reviews of Holiday Inn London-Bexley, an IHG Hotel

4 out of 5
Holiday Inn London-Bexley, an IHG Hotel
Southwold Road, Black Prince Interchange, Bexley, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 75 reviews" "
Rating 8 - Good. 21 out of 75 reviews" "
Rating 6 - Okay. 4 out of 75 reviews" "
Rating 4 - Poor. 2 out of 75 reviews" "
Rating 2 - Terrible. 1 out of 75 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

LISA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very tidy hotel, good food menu and spacious room.
Stayed 1 night in Apr 2024
Response from Bex GM on Apr 5, 2024
Dear Lisa, Thank you for taking the time to review and great to hear you had a lovely stay.

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from LP on Mar 15, 2024
Thank you for five star rating for our hotel.

10/10 Excellent

Bashiru

Stayed 2 nights in Dec 2023
Response from Bex GM on Jan 29, 2024
Dear Bashiru, Thank you for letting us know you had a great stay.

8/10 Good

Lola

Stayed 2 nights in Jan 2024
Response from Bex GM on Jan 16, 2024
Dear Lola, Thank you for taking the time to rate us.

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Bex GM on Jan 16, 2024
Dear StevenThank you for the review.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very clean, friendly staff. Fine breakfast.
Stayed 4 nights in Dec 2023
Response from Bex GM on Dec 28, 2023
Dear Paul , Great to hear you had a lovely stay thank you for letting us know.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for visiting family who lived near by.
Stayed 2 nights in Dec 2023
Response from Bex GM on Dec 19, 2023
Dear Michael,Thank you for letting us know you had a great stay.Best Regards

10/10 Excellent

Cortland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, lovely beds and spacious :)
Stayed 1 night in Dec 2023
Response from Bex GM on Dec 11, 2023
Dear Cortland, Thank you for your feedback.

10/10 Excellent

Jadine

Stayed 1 night in Dec 2023
Response from Bex GM on Dec 11, 2023
Dear Jadine, Thank you for the valuable feedback.

8/10 Good

Jose

Travelled with family
Liked: Staff & service, amenities
La limpieza no es la mejor.
Stayed 4 nights in Nov 2023
Response from Bex GM on Nov 20, 2023
Thank you for the feedback. Best Regards

2/10 Terrible

Mrs Bridget

Stayed 1 night in Nov 2023
Response from hibex on Dec 11, 2023
Dear Mrs Bridget, Many thanks for your feedback.

10/10 Excellent

Agnes

Liked: Amenities
Customer service brilliant and good recommendations to visitors to UK
Stayed 1 night in Nov 2023
Response from Bex GM on Nov 15, 2023
Dear Agnes, Thank you for letting us know you had a great stay, it is very much appreciated.

10/10 Excellent

Stephen

Stayed 1 night in Aug 2023
Response from Bex GM on Nov 16, 2023
Dear Stephen, Great to hear you had a fantastic stay at our refurbished hotel. Thank you for letting us know.

8/10 Good

Mohamed, Male'

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Bex GM on Nov 7, 2023
Dear Mohamed, Thank you for the 4 star review it is much appreciated.

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Holiday Inn . Refurbished , lots of tables & seating area. Bedroom refurbed to high standard too. Would recommend. Breakfast excellent too.
Stayed 1 night in Nov 2023
Response from Bex GM on Nov 6, 2023
Dear Miriam, Lovely to hear you had a great stay thank you for letting us know.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from LP on Nov 1, 2023
Dear Michelle,Thanks for five star review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2023
Response from LP on Oct 31, 2023
Dear Terry,Thank you for five star rating.

10/10 Excellent

Denise

Stayed 2 nights in Oct 2023
Response from Bex GM on Oct 30, 2023
Dear Denise, Great to see you had a great stay.

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the kettle needed descaling is the only fault I could find
Stayed 1 night in Oct 2023
Response from Bex GM on Oct 17, 2023
Dear Emma, Thank you for the feedback it is always very much appreciated.

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Bex GM on Oct 16, 2023
Dear Adam, Great to hear you had a lovely stay.

8/10 Good

Daniel

Stayed 1 night in Oct 2023
Response from Bex GM on Oct 12, 2023
Dear Daniel, Thank you for staying with us and posting a review it is always very much appreciated.

6/10 Okay

Rahil

Stayed 1 night in Sep 2023
Response from Bex GM on Oct 16, 2023
Thank you for staying with us. Best Regards

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Bex GM on Sep 25, 2023
Dear Keith, Great to ear you had a fantastic stay, thank you for letting us know.

10/10 Excellent

Alan

Stayed 1 night in Sep 2023
Response from Bex GM on Oct 12, 2023
Dear Alan, great to hear you had a wonderful stay. Thank you for letting us know.

4/10 Poor

Seren

Stayed 3 nights in Sep 2023
Response from Bex GM on Sep 6, 2023
Dear Seren, Thank you for staying with us and for providing a review. Very Best Regards

4/10 Poor

Stewart

Disliked: Property conditions & facilities, room comfort
No bed linen !
Room was warm so slept on top of bed. At 1am started to get cold, so decided to go under sheets. Only then realised there was NO top bed linen ! No top sheet. No duvet. No blanket. Had to use 2x bathroom towels as blanket!
Stayed 1 night in Sep 2023
Response from Bex GM on Sep 5, 2023
Dear Stewart,Please accept our apologies for this this has never happened before. Thank you for letting us know.

10/10 Excellent

Anthony

Stayed 1 night in Sep 2023
Response from Bex GM on Sep 5, 2023
Dear Anthony,Thank you for letting us know you had a great stay it is very appreciated.Best Regards

10/10 Excellent

Pete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the staff professional. Breakfast was excellent. Highly recommend this hotel.
Stayed 3 nights in Aug 2023
Response from Bex GM on Sep 4, 2023
Dear Pete, Thank you for the great recommendation it is very much appreciated.

10/10 Excellent

Aneeta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and accommodation. Rooms were clean. Staff were amazing and super nice. Beds were comfortable. Overall a great experience.
Stayed 8 nights in Aug 2023
Response from Bex GM on Sep 4, 2023
Dear Aneeta, Fantastic to see you had a great visit.

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Bex GM on Aug 29, 2023
Dear Brian, Good to see you enjoyed your stay. Best Regards

8/10 Good

Aliyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Bex GM on Aug 24, 2023
Dear Aliyu,Thank you for the feedback, great to hear you had a good stay.

10/10 Excellent

Sablin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from LP on Aug 14, 2023
Dear Sablin,Thanks for your review.

10/10 Excellent

Firsy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly. The breakfast was really good I also liked how clean the room was. It felt very safe.
Stayed 7 nights in Aug 2023
Response from LP on Aug 10, 2023
Dear Firsy,Thank you for your review.I'm glad you found our staff to super friendly and enjoyed our breakfast.

10/10 Excellent

Samir

Stayed 3 nights in Aug 2023
Response from Bex GM on Sep 4, 2023
Dear Samir, Great to see you enjoyed your stay.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from LP on Aug 7, 2023
Thanks for your feedback.

10/10 Excellent

Ashley, Singapore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good quality, nice clean room.
Stayed 1 night in Jul 2023
Response from Bex GM on Jul 24, 2023
Thank you for letting us know you had a great stay.

8/10 Good

Wayne

Stayed 2 nights in Jul 2023
Response from Bex GM on Jul 25, 2023
Dear Wayne, Thank you for staying with us and providing valuable feedback.

10/10 Excellent

Zardi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, Clean facilities
Response from Bex GM on Jul 17, 2023
Great to hear you enjoyed your stay.

10/10 Excellent

Zardi

Stayed 3 nights in Jul 2023
Response from LP on Aug 7, 2023
Thank you for 5 star feedback

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and very easy to get to. I’m very easy for The O2.
Stayed 1 night in Jul 2023
Response from Bex GM on Jul 11, 2023
Dear Kelly,Great to hear you enjoyed the stay and found our location excellent for the o2

10/10 Excellent

Maureen

Stayed 1 night in Jul 2023
Response from Bex GM on Jul 11, 2023
Dear MaureenThank you for the review great to see you enjoyed your stay.Best Regards

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Employers are great!
Extremely nice employers, they make the whole stay super. A bit poorly cleaned bathroom, the only one star I deducted. Quite hotel, no problem sleeping. Also quite arena, yet still close to shopping center, and about an hour from central London by train. I can safely highly recommend this hotel.
Nice backyard to relax
Stayed 3 nights in Jul 2023
Response from Bex GM on Jul 11, 2023
Dear Frank Thank you for staying with us and for posting a review.

8/10 Good

olivia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Bex GM on Jul 12, 2023
Dear Olivia Thankyou for staying with us at our newly refurbished hotel. Glad to see you enjoyed your stay.

10/10 Excellent

KRIPA

Liked: Cleanliness, staff & service, property conditions & facilities
I have a very good experience during my stay for 3 nights.They have provided good service,staff members are good ,room is clean and very comfortable.We have easy access to railway stations as well .One of the good things about our holiday was the room .Thanks to entire team
Stayed 3 nights in Jun 2023
Response from Bex GM on Jul 10, 2023
Dear KRIPA.Great to hear you had a fantastic stay, thank you for letting us know.

10/10 Excellent

Kristine

Stayed 11 nights in Jun 2023
Response from LP on Aug 7, 2023
Dear Kristine,Thank you for 5 star review

6/10 Okay

ANAND

It was OK
Stayed 1 night in Jul 2023
Response from Bex GM on Jul 6, 2023
Dear ANNANDThank you for staying with us.Any more info do let us know.

10/10 Excellent

Tina

Stayed 1 night in Jul 2023
Response from Bex GM on Jul 6, 2023
Dear Tina,Great to see you had a great stay.

10/10 Excellent

Nagamaheswari

Stayed 2 nights in Jun 2023
Response from Bex GM on Jul 24, 2023
Great to see you had a fantastic stay.

10/10 Excellent

melanie

Stayed 1 night in Jun 2023
Response from Bex GM on Jun 30, 2023
Dear Melanie, thank you for letting us know you had a great stay

10/10 Excellent

Neil

Stayed 1 night in Jun 2023
Response from Max b on Jun 28, 2023
Dear Neil, great to hear you had a fabulous stay.