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32-inch LCD TV with satellite channels
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Guest reviews

4.0/5 Very good
999 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Pet Friendly
Air conditioning
Gym
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationLondon Convention Center7 min walk
Popular LocationCentennial Hall10 min walk
Popular LocationLondon Music Hall11 min walk
AirportLondon, ON (YXU-London Intl.)12 min drive

Choose dates to view prices

  • Room, 1 King Bed, Non Smoking (Leisure)

    4.7/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking (Leisure)
  • Room, 2 Queen Beds, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    More detailsRoom, 2 Queen Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    More detailsRoom, 1 Queen Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    More detailsSuite, 1 King Bed, Non Smoking
  • Standard Room

    Room amenities

    • City view
    • Sleeps 2
    More detailsStandard Room
  • Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)

    Room amenities

    • City view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Wheelchair)
  • Executive Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    More detailsExecutive Suite, 1 King Bed, Non Smoking

About this area

London

Located in London, Holiday Inn Express Suites Downtown is in the city centre and near the airport. Covent Garden Market and White Oaks Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Victoria Park. Looking to enjoy an event or a game while in town? See what's happening at Budweiser Gardens or Delaware Speedway. Spend some time exploring the area's activities, including ski lifts, ski runs and cross-country skiing. Our guests appreciate the hotel's central location.

Visit our London travel guide
Map
Popular Location

What's nearby

  • London Convention Center - 7 min walk
  • Centennial Hall - 10 min walk
  • London Music Hall - 11 min walk
  • Grand Theatre - 12 min walk
  • Victoria Park - 13 min walk

Getting around

  • London Station - 11 min walk
  • London, ON (YXU-London Intl.) - 12 min drive

About this property

Holiday Inn Express Suites Downtown

London hotel in Downtown London, walk to London Convention Center
Along with a fitness centre, this smoke-free hotel has a business centre and conference space. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and laundry facilities. All 109 rooms provide conveniences such as fridges and microwaves, plus complimentary wireless Internet access and LCD TVs with satellite channels. Guests will also find coffee/tea makers, free newspapers and free local calls.
Holiday Inn Express Suites Downtown offers 109 forms of air-conditioned accommodation with a safe and free newspapers. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: CAD 15.82 per day

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:30 AM

Things to do

  • Fitness centre

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • Afrikaans
  • Arabic
  • English
  • Hindi
  • Romanian
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 35.00, per pet, per night, plus a deposit of CAD 100.00 per stay
Dogs and cats only
2 per room (up to 35 lb/16 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CAD 15.82 per day
  • Pet deposit: CAD 100.00 per stay
  • Pet fee: CAD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Express Suites Downtown and receive a full refund?
Yes, Holiday Inn Express Suites Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Suites Downtown cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Holiday Inn Express Suites Downtown?
As of Aug 8, 2020, prices found for a 1-night stay for 2 adults at Holiday Inn Express Suites Downtown on Sep 3, 2020 start from CA $105, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
Yes, this hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 16 kg per pet. There's a deposit of CAD 100.00 per stay and a fee of CAD 35.00 per pet, per night. Service animals are exempt from fees.
How much is parking at this hotel?
Self-parking is available for CAD 15.82 per day.
What time is check-in at this property?
Check-in is from 3 PM to midnight.
What time is check-out at this property?
Checkout is at 11 AM.
Where is this hotel located?
Located in Downtown London, this hotel is within a 10-minute walk of Citi Plaza Mall and London Convention Center. Budweiser Gardens and Covent Garden Market are also within 15 minutes. London Station is 11 minutes by foot.

Guest reviews

Overall score and ratings for Holiday Inn Express Suites Downtown

4.0
Very good
5 - Excellent
321
4 - Good
433
3 - Okay
159
2 - Mediocre
56
1 - Poor
30
4.2
Cleanliness
4.2
Service and Staff
3.8
Amenities
4.0
Property condition

2/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was dirty and not the same price. There was no one at the front desk in the evening.

Stayed 1 night in Jul 2020

2/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

It was clean. Dudnt kije that you have to pay fir parking on top of room

Stayed 1 night in Mar 2020

4/5 Good

    It was ok. Small room and it must need to be upgraded

    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities, room comfort

    Stayed 1 night in Mar 2020