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Overview of Holiday Inn Express Suites Downtown, an IHG Hotel

Photo gallery

Featured Image
32-inch LCD TV with satellite channels
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Holiday Inn Express Suites Downtown, an IHG Hotel

2.5 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationLondon Convention Center7 min walk
    Popular LocationVictoria Park13 min walk
    Popular LocationHarris Park17 min walk
    AirportLondon, ON (YXU-London Intl.)15 min drive

Choose dates to view prices

Executive Suite, 1 King Bed, Non Smoking

5/5 guest room rating
  • Sleeps 4
  • 1 King Bed

Standard Room

No guest room rating
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed, Non Smoking

4.6/5 guest room rating
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

4.5/5 guest room rating
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

4.3/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Leisure)

4.7/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)

No guest room rating
  • Sleeps 2
  • 1 King Bed

About this area

London

Located in London, Holiday Inn Express Suites Downtown, an IHG Hotel is in the city center and near the airport. Covent Garden Market and White Oaks Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Victoria Park. Looking to enjoy an event or a game while in town? See what's happening at Budweiser Gardens or Delaware Speedway. Spend some time exploring the area's activities, including downhill skiing, ski lifts, and ski runs. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Citi Plaza Mall - 5 min walk
  • London Convention Center - 7 min walk
  • Centennial Hall - 10 min walk
  • Victoria Park - 13 min walk
  • Harris Park - 17 min walk

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • Addis Ababa Restaurant — 4 min walk
  • Lavish — 6 min walk
  • Che Resto Bar — 6 min walk
  • Raja Fine Dining — 7 min walk
  • David's Bistro — 10 min walk

About this property

Holiday Inn Express Suites Downtown, an IHG Hotel

London hotel in Downtown London, walk to London Convention Center
Along with a fitness center, this smoke-free hotel has a business center and conference space. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities. All 109 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs with satellite channels. Guests will also find coffee makers, free newspapers, and free local calls.
Holiday Inn Express Suites Downtown, an IHG Hotel offers 109 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 15.82 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:30 AM

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • Afrikaans
  • Arabic
  • English
  • Hindi
  • Romanian
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per pet, per night, plus a deposit of CAD 100.00 per stay
Dogs and cats only
2 per room (up to 35 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CAD 15.82 per day
  • Pet deposit: CAD 100.00 per stay
  • Pet fee: CAD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown
Holiday Inn Express Suites Downtown
Holiday Inn Express Suites Downtown, an IHG Hotel Hotel
Holiday Inn Express Suites Downtown, an IHG Hotel London
Holiday Inn Express Suites Downtown, an IHG Hotel Hotel London

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Express Suites Downtown, an IHG Hotel and receive a full refund?
Yes, Holiday Inn Express Suites Downtown, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Suites Downtown, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Holiday Inn Express Suites Downtown, an IHG Hotel?
As of Apr 22, 2021, prices found for a 1-night stay for 2 adults at Holiday Inn Express Suites Downtown, an IHG Hotel on Apr 25, 2021 start from CA $94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Holiday Inn Express Suites Downtown, an IHG Hotel pet-friendly?
Yes, this hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 35 lbs per pet. There's a deposit of CAD 100.00 per stay and a fee of CAD 35.00 per pet, per night. Service animals are exempt from fees.
How much is parking at Holiday Inn Express Suites Downtown, an IHG Hotel?
Self parking is available for CAD 15.82 per day.
What time is check-in at Holiday Inn Express Suites Downtown, an IHG Hotel?
Check-in is from 3 PM - midnight.
What time is check-out at Holiday Inn Express Suites Downtown, an IHG Hotel?
Check-out is at 11 AM.
Where is Holiday Inn Express Suites Downtown, an IHG Hotel located?
Located in Downtown London, this hotel is within a 10-minute walk of Citi Plaza Mall and London Convention Center. Budweiser Gardens and Covent Garden Market are also within 15 minutes. London, ON (XDQ-London Train Station) is 11 minutes by foot and London Station is 11 minutes.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 314 out of 995 reviews
5 - Excellent 32%
Rating 4 - Good. 434 out of 995 reviews
4 - Good 44%
Rating 3 - Okay. 159 out of 995 reviews
3 - Okay 16%
Rating 2 - Poor. 57 out of 995 reviews
2 - Poor 6%
Rating 1 - Terrible. 31 out of 995 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

1/5 Terrible

Stayed 2 nights in Mar 2021

4/5 Good

Stayed 1 night in Mar 2021

3/5 Okay

Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were just fantastic. Shivan truly takes care of his customers and he made our stay very pleasant. I would recommend this place to anyone planning a trip to London Ontario
Stayed 1 night in Mar 2021

2/5 Poor

I am a little surprised.
I got charged twice by error - instead of $130.44, the hotel staff charged me for $260.88. I didn't get the money they took by error yet. Another thing, I booked a king bed for myself and my wife but I've got 2 Queens beds. The conditioner works way tooo loud. It's impossible to sleep guys. And the last thing: there was a false fire alarm around 9:00 pm.
Stayed 1 night in Jan 2021

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