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Reviews of Hilton London Syon Park

4 out of 5
Hilton London Syon Park
London Syon Park, Brentford, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 893 reviews" "
Rating 8 - Good. 231 out of 893 reviews" "
Rating 6 - Okay. 52 out of 893 reviews" "
Rating 4 - Poor. 34 out of 893 reviews" "
Rating 2 - Terrible. 28 out of 893 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Navotha

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely satisfied by the service provided by staff for my cousins wedding reception. Great hotel, highly recommend.
Stayed 1 night in Mar 2024
Response from Greg Crawford, General Manager on Apr 11, 2024
Dear Navotha,Thank you for your kind words and it's wonderful to hear that your cousin's wedding was a joyous occasion. Weddings are such significant events, marking the start of a new chapter in life. I hope we are able to welcome you back in the near future.Kind regards,Greg CrawfordGeneral Manager

10/10 Excellent

Aran

Travelled with partner
Liked: Staff & service, property conditions & facilities
Lovely room with a beautiful view
Stayed 1 night in Mar 2024
Response from Greg Crawford, General Manager on Apr 2, 2024
Dear Aran,We are thrilled to hear such good feedback, and we’re proud to be one of the friendliest hotels in the area. Your comfort is our priority, and we strive to provide a truly unique experience. We look forward to serving you again and hope your next stay is just around the corner. Kind Regards, Greg CrawfordGeneral Manager

10/10 Excellent

Myles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Especially the Night Manager, who went "above snd beyond" to help me with a problem with extensive bird mess on our car (not picked up at the hotel). So at 11 pm he willingly brought cleaning materials and helped get rid of the worst, before paintwork was damaged. Exceptional level of service. Reception clerks very friendly and helpful.
Stayed 1 night in Mar 2024
Response from Greg Crawford, General Manager on Mar 19, 2024
Dear Myles,Thank you for your feedback and it is good to hear our staff managed to help you to clean your car and I will share this with him. And it is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards, Greg CrawfordGeneral Manager

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, amenities
Hotel and Staff were Fantastic.
Stayed 1 night in Mar 2024
Response from Greg Crawford, General Manager on Mar 11, 2024
Dear Malcolm,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards, Greg CrawfordGeneral Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Greg Crawford, General Manager on Mar 4, 2024
Dear Daniel,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards, Greg CrawfordGeneral Manager

10/10 Excellent

Etta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely
Stayed 2 nights in Jan 2024
Response from Greg Crawford, General Manager on Feb 20, 2024
Dear Etta,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards, Greg CrawfordGeneral Manager

8/10 Good

Rachel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the staff were very welcoming and friendly the check in was easy and without fuss. The room was lovely and spacious and beds really comfortable. I asked for different pillow due to being allergic to the feathered ones and they were brought to our room instantly. We only had breakfast at the hotel which was lovely and plenty of choice again the staff were very friendly, polite and helpful. The let downs for us were there were a few minor dusty areas in the bedroom, the sink and surrounding tiles weren’t wiped down and the car park had a lot of litter, empty gas canisters and empty medicine bottles. These were picked up but were there for two days and when you have impressionable children with you asking why they where there it’s not a good look when your paying over £800 for three nights. Also there were groups of teens in cars playing music in the car park and again not what I would expect for the price we paid. Also a big let down for us is the use of the swimming pool. This is one of the reasons why we booked this hotel but it wasn’t made clear until after we the free cancellation date that the children or under 18’s were unable to use the pool. It previously stated that no under 18’s were allowed in the spa but it wasn’t clear that the pool was part of the spa. Over all we would stay again but maybe not with the children
Stayed 3 nights in Feb 2024
Response from Greg Crawford, General Manager on Feb 20, 2024
Dear Rachel,Thank you for taking time to share your experience following recent stay at Hilton London Syon Park.I am saddened to hear that your stay fell below your expectations on this occasion, and I would like to extend my sincerest apologies for all inconveniences caused. Rest assured all your comments about cleanliness of the rooms which will be discussed in todays management meeting.Alas, the car park is a public one and we have no control over maintaining it.Regarding your experience with the cost of the Spa, I am very sorry to hear it made you feel annoyed, and I would like to apologise for the inconvenience caused.The access policy is stated on the welcome message and in the letter that you receive on your arrival and the information can be found out in advance from our official website under Amenities and the access to the Kallima Spa is chargeable to ensure a relaxing Spa experience for all the guests. The adults only policy along with the pre booking system are also there to guarantee not too many people are using the facilities at the same time so that they all are available for the guest to utilise in relaxed manner for the duration of their booking to have true Spa experience. This information is also found on the various booking sites in the hotel information. And of course, there is always the option to book your stay here as a Spa Package which will then include the access for the Spa and that information is also available on our official website under Offers. I hope we will be able to welcome you back in the near future.Kind Regards,Greg CrawfordGeneral Manager

10/10 Excellent

Hayrettin Hakan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic experience! We stayed there overnight for a wedding. Staff was brilliant, they went above and beyond to make sure our stay was problem free. The process was incredibly smooth before during and after check-in. We would definitely go back as a family for our weekend trips away. Thank you to all staff at reception of Hilton Syon Park! You are stars!!
Stayed 1 night in Jan 2024
Response from Greg Crawford, General Manager on Feb 5, 2024
Dear Hayrettin,Thank you for taking the time to write your review. I am very happy to hear our staff have made a memorable impression on you by providing an excellent customer service and it will be my pleasure sharing your comments with them.We will be looking forward to welcoming you back in the nearest future.Kind Regards, Greg CrawfordGeneral Manager

10/10 Excellent

Mahen

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Greg Crawford, General Manager on Jan 26, 2024
Dear Mahen,It is good to hear you enjoyed your stay with us and we look forward to welcoming you back in the future.Kind regards,Greg CrawfordGeneral Manager

10/10 Excellent

Annmarie

Fabulous staff and location hotel cannot fault anything had an amazing stay thank you
Stayed 1 night in Jan 2024
Response from Greg Crawford, General Manager on Jan 12, 2024
Dear Annmarie,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards, Greg CrawfordGeneral Manager

10/10 Excellent

Ifrah

Stayed 1 night in Jan 2024
Response from Greg Crawford, General Manager on Jan 12, 2024
Dear Ifrah,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind regards, Greg CrawfordGeneral Manager

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Greg Crawford, General Manager on Jan 11, 2024
Dear Ann,Thank you for your 10 out of 10 review and we are delighted you enjoyed your stay with us. We look forward to welcoming you back in the future.Kind regards,Greg CrawfordGeneral Manager

10/10 Excellent

Mauricio, Houston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Greg Crawford, General Manager on Jan 9, 2024
Dear Mauricio,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards, Greg CrawfordGeneral Manager

10/10 Excellent

L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large Comfortable Rooms
Beautiful and very spacious family room, kids loved having their own area.
Stayed 1 night in Jan 2024
Response from Greg Crawford, General Manager on Jan 9, 2024
Dear L,Thank you for taking the time to share your kind feedback. We are delighted to hear you enjoyed the stay with us and we will be looking forward to welcoming you back in the nearest future.Kind Regards, Greg CrawfordGeneral Manager

10/10 Excellent

Mauricio, Houston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Greg Crawford, General Manager on Jan 3, 2024
Dear Mauricio,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards, Greg CrawfordGeneral Manager

6/10 Okay

Sachin

Stayed 1 night in Dec 2023
Response from Greg Crawford, General Manager on Jan 16, 2024
Dear Sachin,Thank you for taking the time to leave your review and we hope you enjoyed your stay with us.We look forward to welcoming you back in the future.Kind regards,Greg CrawfordGeneral Manager

8/10 Good

Sajida

Stayed 1 night in Dec 2023
Response from Greg Crawford, Genral Manager on Dec 27, 2023
Dear Sajida,Thank you for taking the time to share your feedback. We are delighted to hear you enjoyed the stay with us and we will be looking forward to welcoming you back in the nearest future.Kind Regards, Greg CrawfordGeneral Manager

10/10 Excellent

John

Stayed 1 night in Dec 2023
Response from Greg Crawford, Genral Manager on Dec 27, 2023
Dear John,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind regards, Greg CrawfordGeneral Manager

4/10 Poor

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely and I had a fantastic room. The staff were very helpful. However, the bed was like a brick. It's the hardest bed I've slept on. I did not sleep very much and now have a bad back and shoulder aches. The staff said they have just had new mattresses this last week. If you love a solid bed then you will love it, I like a softer bed and these mattrsses had almost no give. Ultimately, the hotel is about the bed, so I can't recommend it from my experience.
Stayed 1 night in Dec 2023
Response from Greg Crawford, Genaral Manager on Dec 20, 2023
Dear Andrew,Thank you for taking time to share your experience following recent stay at Hilton London Syon Park and we are delighted to hear the staff made a memorable impression on you by providing good service.Regarding your experience with the uncomfortable mattress, please accept my sincerest apologies. We will take your comments onboard to ensure all our customers have seamless and relaxing experience whilst staying with us.I hope we will be able to welcome you back in the near future.Kind Regards, Greg CrawfordGeneral Manager

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Birthday Celebration
Really enjoyable stay, staff were very friendly, approachable and helpful. Rooms were super nice, bed was very comfortable. My wife commented that it was the best sleep she had in a hotel bed for a long time.
Stayed 1 night in Dec 2023
Response from Greg Crawford, General Manager on Dec 11, 2023
Dear Nigel,Thank you for your kind review and we are delighted that you and your wife had a lovely stay with us. We look forward to welcoming you back in the future.Kind regards,Greg CrawfordGeneral Manager

10/10 Excellent

Ian

Stayed 1 night in Dec 2023
Response from Greg Crawford, General Manager on Dec 11, 2023
Dear Ian,It is great to hear you had a good stay with us and we look forward to welcoming you back in the future.Kind regards,Greg CrawfordGeneral Manager

6/10 Okay

Kentish

Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from Greg Crawford, General Manager on Dec 11, 2023
Dear Kentish,Thank you for taking time to share your experience following recent stay at Hilton London Syon Park.I am saddened to hear that your stay fell below your expectations on this occasion, and I would like to extend my sincerest apologies for all inconveniences caused.I hope we will be able to welcome you back in the near future and make it right for you.Kind Regards, Greg CrawfordGeneral Manager

6/10 Okay

Donna

Travelled with partner
Liked: Staff & service
Cold everywhere. Room cold despite having heating on max and restaurant cold.
Stayed 2 nights in Dec 2023
Response from Greg Crawford, General Manager on Dec 5, 2023
Dear Donna,Thank you for taking time to share your experience following recent stay at Hilton London Syon Park.I am saddened to hear that your stay fell below your expectations on this occasion, and I would like to extend my sincerest apologies for all inconveniences caused. Rest assured all your comments about the temperature in the room and in the restaurant have been taken on board to ensure continuous improvement in our guest services and this will be discussed in our management meeting.I hope we will be able to welcome you back in the near future.Kind Regards, Greg CrawfordGeneral Manager

10/10 Excellent

Lisa

Stayed 2 nights in Nov 2023
Response from Greg Crawford, General Manager on Nov 24, 2023
Dear Lisa,Thank you for leaving us 10 out 10 rating and we are happy to hear you had a lovely stay with us. We look forward to welcoming you back in the future.Kind regards,Greg CrawfordGeneral Manager

8/10 Good

Sophie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Greg Crawford, General Manager on Nov 23, 2023
Dear Sophie,Thank you for your review and we are happy to hear you had a good stay with us. We look forward to welcoming you back in the future.Kind regards,Greg CrawfordGeneral Manager

2/10 Terrible

Paul

Stayed 1 night in Nov 2023
Response from Greg Crawford, General Manager on Nov 21, 2023
Dear Paul,Thank you for taking time to share your experience following recent stay at Hilton London Syon Park. I am saddened to hear that your stay fell below your expectations on this occasion, and I would like to extend my sincerest apologies for all inconveniences caused. I hope we will have an opportunity to welcome you back once again. Please do let us know when you are planning your next visit so that we can make it right for you.Kind Regards,Greg CrawfordGeneral Manager

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, setting and suite were all beautiful
Stayed 1 night in Nov 2023
Response from Greg Crawford, General Manager on Nov 21, 2023
Dear James,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards, Greg CrawfordGeneral Manager

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Amazing stay, staff are very friendly and helpful, shower was 10/10. Breakfast was very good. Apart from the orange juice was very weak. Bed was comfy. We will definitely visit again.
Stayed 1 night in Nov 2023
Response from Greg Crawford, General Manager on Nov 20, 2023
Dear Debbie,Thank you for taking the time to write your lovely review and we are delighted to hear you had good stay with us. We look forward to welcoming you back in the future.Kind regards,Greg CrawfordGeneral Manager

8/10 Good

niazur

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, very peaceful location. Highly recommend!
Stayed 1 night in Nov 2023
Response from Greg Crawford, General Manager on Nov 20, 2023
Dear Niazur,It is good to hear you had a great stay with us and we look forward to welcoming you back in the near future.Kind regards,Greg CrawfordGeneral Manager

10/10 Excellent

Jason Kevin

Stayed 2 nights in Jun 2023
Response from Greg Crawford, General Manager on Nov 10, 2023
Dear Jason,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards, Greg CrawfordGeneral Manager

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay as usual
Stayed 1 night in Nov 2023
Response from Greg Crawford, General Manger on Nov 6, 2023
Dear Angela,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards, Greg CrawfordGeneral Manager

10/10 Excellent

thomas

Stayed 1 night in Oct 2023
Response from Greg Crawford, General Manager on Oct 16, 2023
Dear Thomas,Thank you for taking the time to share your kind feedback. We are delighted to hear you enjoyed the stay with us and we will be looking forward to welcoming you back in the nearest future.Kind Regards, Greg CrawfordGeneral Manager

10/10 Excellent

Hiromi

Stayed 1 night in Oct 2023
Response from Greg Crawford, General Manager on Oct 9, 2023
Dear Hiromi,Thank you for taking the time to share your kind feedback. We are delighted to hear you enjoyed the stay with us and we will be looking forward to welcoming you back in the nearest future.Kind Regards, Greg CrawfordGeneral Manager

10/10 Excellent

Hamid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Greg Crawford, General Manager on Oct 9, 2023
Dear Hamid,Thank you for the great rating and we are happy to hear you had a good stay with us. We look forward to welcoming you back in the future.Kind regards,Greg Crawford General Manager

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Situated in Syon park you feel you are away from the built up areas Sadly the hotel is under the flight path for Heathrow although the noise is muffled you still hear each plane
Stayed 1 night in Sep 2023
Response from Greg Crawford, General Manager on Sep 25, 2023
Dear Richard,Thank you for taking the time to share your feedback. We are delighted to hear you enjoyed the stay with us and we will be looking forward to welcoming you back in the nearest future.Kind Regards, Greg CrawfordGeneral Manager

10/10 Excellent

Life and Music

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
I loved the trip. The only thing I would want to change is that the water is free completely.
Stayed 1 night in Sep 2023
Response from Greg Crawford, General Manager on Sep 13, 2023
Dear Life and Music,Thank you for taking the time to share your lovely feedback. We are delighted to hear you enjoyed the stay with us and we will be looking forward to welcoming you back in the nearest future.Kind Regards, Greg CrawfordGeneral Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
As hotel was very happy and break fast staff are very good But the front people are miles away of customers service i m not sure if they do training but they should First thing I walked in not even hello or whatever just straight away do you have a booking! And many things not happy at all with them the both shift of my stay they need a training And can someone tell them this is work place not home leaving customers waiting tell the both ladies finish their story…. I do normally spend 60 to 90k on hotel per year i will say this is the first time where i felt really bad and been judged by the cover maybe because i was tired and not wearing very well
Stayed 1 night in Sep 2023
Response from Greg Crawford, General Manager on Sep 11, 2023
Dear Kamil,Thank you for taking the time to write your review. I am very happy to hear the Breakfast Team has made a memorable impression on you by providing an excellent customer service and it will be my pleasure sharing your comments with them.Regarding your experience in our front of the house, I am very sorry to hear it fell below your expectations, and I would like to extend my sincerest apologies for all inconveniences caused. I assure you these are not our usual standards, and your feedback will be discussed immediately with Front of House manager to ensure we prevent this behaviour from happening again.I hope we will be able to welcome you back in the near future.Kind Regards,Greg CrawfordGeneral Manager

2/10 Terrible

Jamshaid

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Shocking customer service by reception team - rude and unhelpful - need training
Stayed 1 night in Sep 2023
Response from Greg Crawford, General Manager on Sep 11, 2023
Dear Jamshaid,Thank you for taking time to share your experience following recent stay at Hilton London Syon Park.I am saddened to hear that your stay fell below your expectations on this occasion, and I would like to extend my sincerest apologies for all inconveniences caused. Rest assured all your comments about Front of the House staff have been taken on board to ensure continuous improvement in our guest services.I assure you these are not our usual standards, and your feedback will be discussed immediately in the management meeting to ensure we can prevent this kind of experiences for our guests.I hope we will be able to welcome you back in the near future.Kind RegardsGreg CrawfordGeneral Manager

10/10 Excellent

Jayaschandran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Greg Crawford, General Manager on Sep 11, 2023
Dear Jayaschandran,Thank you for taking the time to share your kind feedback. We are delighted to hear you enjoyed the stay with us and we will be looking forward to welcoming you back in the nearest future.Kind Regards,Greg CrawfordGeneral Manager

10/10 Excellent

Mauro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Greg Crawford on Sep 4, 2023
Thank you for taking the time to share your kind feedback. We are delighted to hear you enjoyed the stay with us and we will be looking forward to welcoming you back in the nearest future.Kind RegardsGreg CrawfordGeneral Manager

10/10 Excellent

JUAN, Boca Raton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this place in a last minute after BA canceled our flight almost at midnight, because it was a Hilton Hotel I choose it, didn’t know the area nothing, it was a really nice surprise. All great, people from staff very kind & friendly. Convenient & great option to stay close to the airport. High recommended.
Stayed 1 night in Aug 2023
Response from Greg Crawford on Aug 31, 2023
Dear Juan,Thank you for your lovely feedback and I am delighted to hear we managed to surprise you pleasantly and that you had a good stay as well as that our hotel team gave you great customer service. I hope we will be able to welcome you back in the near future.Kind Regards,Greg CrawfordGeneral Manager

10/10 Excellent

Sidra Batool

Stayed 1 night in Aug 2023
Response from Greg Crawford on Aug 31, 2023
Dear Sidra,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards,Greg CrawfordGeneral Manager

6/10 Okay

Jasper

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food over priced for quality
Stayed 1 night in Aug 2023
Response from Greg Crawford on Aug 31, 2023
Dear Jasper,Thank you for taking time to share your experience following recent stay at Hilton London Syon Park.I am saddened to hear that your stay fell below your expectations on this occasion, and I would like to extend my sincerest apologies for all inconveniences caused. Rest assured all your comments about food quality in the restaurant has been taken on board to ensure continuous improvement in our guest services.I hope we will be able to welcome you back in the near future.Kind Regards,Greg CrawfordGeneral Manager

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service...om beautiful grounds.
Minute we arrived staff were very helpful. I got what i asked for in regard to room specification. Staff around the hotel were there for you but not intrusive. The service is very important aspect for me and they nailed it. Loved every moment and will definitely be teturning. 10/10.
Stayed 1 night in Aug 2023
Response from Greg Crawford on Aug 31, 2023
Dear Charmaine,Thank you for taking the time to share your kind feedback. We are delighted to hear you enjoyed the stay with us and we will be looking forward to welcoming you back in the nearest future.Kind Regards,Greg CrawfordGeneral Manager

10/10 Excellent

rachid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Aug 2023
Response from Greg Crawford on Aug 21, 2023
Dear Rachid,Thank you for taking the time to share your kind feedback. We are delighted to hear you enjoyed the stay with us and we will be looking forward to welcoming you back in the nearest future.Kind Regards,Greg CrawfordGeneral Manager

10/10 Excellent

Mukund

Stayed 1 night in Aug 2023
Response from Greg Crawford on Sep 4, 2023
Dear Mukund,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind RegardsGreg CrawfordGeneral Manager

10/10 Excellent

Mrs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Greg Crawford on Aug 15, 2023
Dear Mrs,Thank you for leaving a great rating and we are delighted you had an excellent stay with us. We look forward to welcoming you back in the future!Kind regards, Greg Crawford General Manager

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Greg Crawford on Aug 14, 2023
Dear Mohammed,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future,Kind Regards,Greg CrawfordGeneral Manager

8/10 Good

Suren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Greg Crawford on Aug 14, 2023
Dear Suren,Thank you for taking the time to leave your feedback. We are delighted to hear you enjoyed the stay with us and we will be looking forward to welcoming you back in the nearest future.Kind Regards,Greg CrawfordGeneral Manager

10/10 Excellent

Abdulaziz

Stayed 1 night in Aug 2023
Response from Greg Crawford on Aug 14, 2023
Dear Abdulaziz,Thank you for you 10 out of 10 rating and it is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards,Greg CrawfordGeneral Manager