Ratings based on 2,124 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 1-Sep-2015
Very lively at all hours, super cleam rooms. Reception staff were helpful.
3 out of 5
Recommended
for Everyone
by A verified traveller from Walton-on-Thames

Easy for South Terminal early morning flights.

Posted 1-Sep-2015
Pros: Quiet & comfortable bedroom, good sports bar.
Cons: The reception area felt more like a scrum than a hotel!
A good sized family room made for an easy start to our holiday, with some good food and atmosphere in the sports bar for dinner.
4 out of 5
Recommended
for Everyone
by A verified traveller from cornwall

convenience and comfort

Posted 31-Aug-2015
Pros: comfy bed, quick check in, value for money, good breakfast and evening meal.
Cons: complimentary biscuits with tea and coffee making facilities.
we used the hotel the night before our flight and the night we arrived back. Good value as included breakfast and the rooms were great. Breakfast was good as was evening meal. Children eat free so real bonus.
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Convenient to Gatwick airport

Posted 30-Aug-2015
Pros: Proximity to Gatwick Airport
Cons: Nothing comes to mind.
Location: Best hotel if you have an early flight, adjacent to the railway station and air terminal, both minutes walk away. There is a store, restaurant etc.
Comfortable, clean room, pleasant staff. However I only stayed one night so my experience is limited. I would recommend this hotel to anyone having an early flight from Gatwick. This is the second time I have stayed there.
3 out of 5
Recommended
for Everyone
by A verified traveller from Boston, MA

Very convenient to Gatwick South Terminal

Posted 30-Aug-2015
We needed to catch a 5:55 AM flight out of Gatwick, and this hotel is literally connected to the South Terminal, about 5 minute walk to check-in.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Nice hotel close to the Gatwick Airport.

Posted 26-Aug-2015
Pros: Proximity to the airport and tidiness.
Cons: Well. Improvement in life is continues.
Location: Some hotel staff should be down at the entrance to receive and assist customers with many and heavy luggage to the reception area.
In the morning I went to the restaurant to take my breakfast and I was denied that my booking of £86 was without breakfast. I was directed to the counter to meet someone but when I went the person was not there. I waited for about 10minutes and no body was available to attend to me. I left to the airport without taking my meal.
5 out of 5
Recommended
for Everyone
by A verified traveller from H.W

Great hotel with amazingly easy access and amenity

Posted 25-Aug-2015
Hilton traditions in full operations. Easy access. Great entrance into the foye. Reservation staff efficient and friendly. Room was clean fresh and thoughourly inviting. Criticism. No tea making facilities and an empty fridge.
Comment from EPC
27-Aug-2015 by Karen, EPC
Thank you for choosing the Hilton London Gatwick for your accommodation on this occasion. I was absolutely delighted to see the fantastic scores given and thank you so very much. I am sorry you didn't find the complimentary tray: I don't know the room number to check but it was probably under the TV on a sliding shelf as all our rooms have the amenity. Kindest regards, Karen Ballam
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Nice hotel, very convenient to airport

Posted 25-Aug-2015
After a very bad experience at a previous accommodation you have no idea how thrilled I was to be in such a clean and comfortable room. The bed was awesome and provided a much needed rest.
Comment from EPC
26-Aug-2015 by Karen, EPC
Thank you for choosing the Hilton London Gatwick for your accommodation on this occasion. I was absolutely delighted to see the fantastic scores given and to read your comments and thank you so very much. Kindest regards, Karen Ballam
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Aug-2015
overnight before our flight. It seemed a lot farther than the bloc or Sofitel.
Comment from Hotel Management
26-Aug-2015 by Karen, Hotel Management
Thank you for choosing the Hilton London Gatwick for your accommodation on this occasion. I was absolutely delighted to see the fantastic scores given and thank you so very much. Kindest regards, Karen Ballam
5 out of 5
Recommended
for Everyone
by A verified traveller

Great business hotel

Posted 24-Aug-2015
We needed somewhere to get our heads down after a 2am flight arrival and found a great deal on Expedia which worked out to be around the same cost as a taxi home. From what I could tell at that time of the night, this is a great business traveller's hotel. Staff were helpful and provided me with cutlery without question; essentially everything that you'd expect from a Hilton attached the airport. Our room was in the new part of the hotel so it did seem like we walked down endless corridors, but the room itself was faultless and both weary traveller's slept very well.
Comment from EPC
28-Aug-2015 by Karen, EPC
Thank you for choosing the Hilton London Gatwick for your accommodation on this occasion. I was absolutely delighted to see the fantastic scores given and to read your comments and thank you so very much. Kindest regards, Karen Ballam