Ratings based on 2,587 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from South East England

Convenient for Gatwick Airport

Posted 22-Apr-2016
Pros: Convenience.price and quality
Cons: Nothing
Location: n/a
Needed a hotel very close to Airport as we had a very early flight and this hotel ticked all the boxes,convenient,good quality and helpful staff.A very short stroll into departure lounge from hotel.
Comment from Hotel Management
22-Apr-2016 by Karen Ballam, Hotel Management
Thank you for choosing this hotel for your accommodation: I am well aware that customers have a choice of hotels at Gatwick and I was so very grateful to see the terrific scores and thank you.
5 out of 5
by A verified traveller

Excellent hotel!

Posted 18-Apr-2016
Excellent hotel with a fantastic restaurant! Room was spacious and very clean.
Comment from Hotel Management
21-Apr-2016 by Karen, Hotel Management
Thank you for choosing this hotel for your accommodation: I am well aware that customers have a choice of hotels at Gatwick and I was so very grateful to see the terrific scores and thank you. Very best regards, Karen Ballam
4 out of 5
by A verified traveller from San Francisco, CA

Close to the Airport

Posted 11-Apr-2016
Pros: Close proximity to the Airport
Cons: Free WiFi access for guests would be a big plus and a car park!
Location: If you are flying out of Gatwick - this works!
The Airport has direct access to Gatwick South, connecting through the car park. Check-in was excellent with our room ready, early. I had rented a car from a provider at Gatwick and had initially intended to return the car the following day. (drop-off, then catch a National Express to Heathrow for a connecting flight) But as the Hotel didn't have a car park, I returned the car the same evening.
Comment from Hotel Management
11-Apr-2016 by karen ballam, Hotel Management
Thank you for choosing this hotel for your accommodation: I was absolutely delighted to see the scores given and read your fabulous comments. Thank you so very much and I do hope you will return to this hotel very soon. Thank you for your confidence! Very best regards, Karen
5 out of 5
by A verified traveller

Perfect locationfor the airport.

Posted 10-Apr-2016
Pros: everything
Cons: not aware of anything.
Location: we stayed at the Hilton because of it's location re the airport. brilliant.
A fault free stay. Everything from staff attitudes to the restaurant was 1st class
Comment from Hotel Management
11-Apr-2016 by karen ballam, Hotel Management
Thank you for choosing this hotel for your accommodation: I was absolutely delighted to see the scores given and read your fabulous comments. Thank you so very much and I do hope you will return to this hotel very soon. Thank you for your confidence! Very best regards, Karen
4 out of 5
by A verified traveller from Notts

Great location very telaxing

Posted 10-Apr-2016
The hotel is walkable from South Terminal Nice clean comfortable rooms and friendly efficient staff Would recommend strongly
Comment from Hotel Management
11-Apr-2016 by karen ballam, Hotel Management
Thank you for choosing this hotel for your accommodation: I was absolutely delighted to see the scores given and read your fabulous comments. Thank you so very much and I do hope you will return to this hotel very soon. Thank you for your confidence! Very best regards, Karen
5 out of 5
by A verified traveller

Great access to the airport

Posted 7-Apr-2016
I got National Express direct to Gatwick South and returned to the Hilton because I really enjoyed my stay last time. The Hotel room was clean and quiet, the bed very comfortable and so convenient for the airport.
Comment from Hotel Management
7-Apr-2016 by Karen Ballam, Hotel Management
Thank you for choosing this hotel for your accommodation: I was absolutely delighted to see the scores given and read your fabulous comments. Thank you so very much and I do hope you will return to this hotel very soon. Thank you for your confidence! Very best regards, Karen
4 out of 5
by A verified traveller

Efficient. Convenient.

Posted 4-Apr-2016
Pros: Convenient to airport
Efficient. Convenient. Commercial. Professional.
Comment from Hotel Management
4-Apr-2016 by Karen, Hotel Management
Thank you for your post: I was very pleased to see the good scores given and hope to have the opportunity to welcome you back with us. Best regards, Karen Ballam
4 out of 5
by A verified traveller from Lincoln

Very convenient for the airport

Posted 25-Mar-2016
We chose this hotel because we were flying from Gatwick. The service at reception was fine. The rooms were comfortable and we had a nice meal in the restaurant.
Comment from Hotel Management
29-Mar-2016 by Karen Ballam, Hotel Management
Thank you for choosing the Hilton London Gatwick for your accommodation on this occasion. I was very pleased to see the scores given and thank you. Thank you also for mentioning the team in a positive light, that is most appreciated. Thank you for your confidence! Very best regards, Karen
4 out of 5
by A verified traveller from Florida

Very busy

Posted 22-Mar-2016
This is good hotel, it's connected to the south terminal via walkway. very convenient for an early departure. Restaurant was expensive but very good food, atmosphere no.
Comment from Hotel Management
23-Mar-2016 by Karen, Hotel Management
Thank you for choosing the Hilton London Gatwick for your accommodation on this occasion. Thank you for the great scores given. Pricing however is directed by Hilton as a company and not made locally at hotel level. I do hope you will not be dissuaded from visiting Hilton Hotels again in the future. Kindest regards, Karen Ballam
5 out of 5
by A verified traveller from i

Posted 21-Mar-2016
Pros: The convienence to the airport, and the staff
The concierge staff was very helpful to say the least. Made our stopover very easy on two physically challenged young seniors.
Comment from Hotel Management
22-Mar-2016 by Karen, Hotel Management
Thank you for choosing this hotel for your accommodation: I was absolutely delighted to see the scores given and thank you so very much. I do hope you will return to this hotel very soon. Thank you for your confidence! Very best regards,