Ratings based on 3,014 Verified Reviews

3.8 out of 5
81% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Edinburgh

Posted 24-Apr-2017
Decent for the price paid. A little bit dated but this applies to LGW as well.
Comment from Hotel Management
25-Apr-2017 by karen, Hotel Management
Great post and scores and thank you... we are indeed hoping for investment in the near future. Very kind regards....
3 out of 5
by A verified traveller from Scotland

OK but expensive for rather standard accommodation

Posted 24-Apr-2017
Pros: Fairly handy for South Terminal, but not actually attached to it.
Cons: Allow people to make up their own mind about tipping (though they will remove the service charge if asked). Walk in shower for disabled guest rooms.
Location: From South Terminal via car park. General cafes etc in terminal
Rather strange way to get to this hotel via the car park. Very standard rooms etc. Evening buffet quite expensive for what it is, and it irritated me that they added a 12.5% service charge automatically, but referred to it as discretionary.
Comment from Hotel Management
24-Apr-2017 by karen, Hotel Management
Thanks for your post and the good scores which we are really grateful for....
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Apr-2017
Perfect stopover for an early flight......................
Comment from Hotel Management
24-Apr-2017 by karen, Hotel Management
Thanks for your post and the good scores which we are really grateful for....
5 out of 5
Recommended
for Everyone
by A verified traveller from Halifax, NS, Canada

Excellent hotel at the Gatwick airport

Posted 21-Apr-2017
Pros: It's proximity to the air part.
Location: There really is nothing to do nearby but it is perfect for flying into or out of Gatwick
An easy walk from the airport. Check in couldn't have been quicker or more efficient by a very pleasant young man who said he was giving us a room in the quiet part of the hotel - indeed it was. The room was large and spotless and tastefully decorated Free wi-fi. We did not want to partake of the buffet dinner in the Garden restaurant but were able to order from the bar menu. There is a Costa coffee shop in the lobby where we were able to have a quick and light breakfast on checking out.
Comment from Hotel Management
24-Apr-2017 by karen, Hotel Management
Thanks for your post and the good scores which we are really grateful for....
4 out of 5
Recommended
for Everyone
by A verified traveller

Good

Posted 21-Apr-2017
Very nice experience for travel to Barbados from SPain.
Comment from Hotel Management
24-Apr-2017 by karen, Hotel Management
Thanks for your post and the good scores which we are really grateful for....
4 out of 5
Recommended
for Everyone
by A verified traveller from Winnipeg

Convenient for one night at the airport

Posted 18-Apr-2017
Was offered an upgrade to an exec room for a reasonable price. Since it included food and cocktails until 8 pm and small Bfast buffet it was a good deal. We would have spent more than the upgrade on dinner and bfast. Room was comfy and the bathtub was great.
Comment from Hotel Management
24-Apr-2017 by karen, Hotel Management
Thanks for your post and the good scores which we are really grateful for....
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel close to airport.

Posted 17-Apr-2017
Good hotel. The beds were very hard. Hrjebeusjnegeisndv
Comment from Hotel Management
24-Apr-2017 by karen, Hotel Management
Thanks for your post and the good scores which we are really grateful for....
4 out of 5
Recommended
for Everyone
by A verified traveller from Sping Texas

Great for LGW layovers

Posted 16-Apr-2017
Pros: Location
Cons: some rooms have been awhile since refurbished
Location: Only used for connecting flights, very easy connection with London Gatwick Express to Victoria with 30 minute train travel around 15 GBP.
Nice clean rooms located next to South Terminal at London Gatwick. Biggest advantage is location, great breakfast, and comfort for overnight connections without need for hotel shuttle (walking distance next to parking garage)
Comment from Hotel Management
24-Apr-2017 by k, Hotel Management
Thanks for your post and the good scores which we are really grateful for....
4 out of 5
Recommended
for Everyone
by A verified traveller

Hilton convinience

Posted 14-Apr-2017
We found that it was great to have a sleep as soon as we arrived from Australia. We picked up the hire car the next day fresh and happy.
Comment from Hotel Management
24-Apr-2017 by karen, Hotel Management
Thanks for your post and the good scores which we are really grateful for....
5 out of 5
Recommended
for Everyone
by A verified traveller from Wiltshire

Convenient Airport Hotel at a reasonable price

Posted 11-Apr-2017
Very convenient Airport Hotel at a reasonable price. With Hilton standard of accommodation.
Comment from Hotel Management
12-Apr-2017 by karen, Hotel Management
Thank you for choosing this hotel for your accommodation: I was absolutely delighted to see the great scores and read your comments and feedback and thank you so very much. I am well aware that our customers have several choices here at Gatwick and again I am grateful that you chose our hotel. . Very best regards,