Ratings based on 218 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
67% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
2.6 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromBialystok, Poland

Nice little room, clean and tidy.

Posted 26-Jul-2016
Pros: Food, everyday room service
Cons: Air conditioning, access to coffee machine all day long :)
Location: few nice pubs, rastaurants from all around the globe, close to tube stations
Overall very good experience. Close to all places we wanted to visit. Nice traditional breakfast. Very vlean rooms cleaned daily with always fresh towels. Bit hot when suuny but thank to staff we had large fan to make it better. Recommended
Comment from Hotel Management
1-Aug-2016 by Lucia , Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4out of 5
by A verified traveller fromSão Paulo, Brasil

Hotel bom e bem localizado

Posted 10-Jul-2016
Pros: Do atendimento, peguei um quarto no subsolo, mas no dia seguinte eles ja me mudaram para um quarto no 3º andar que tinha ficado vago naquele dia.
Cons: A limpesa dos quartos poderia ser melhorada.
Location: Ele fica perto de duas estações de metrô, e o bairro é perto do castelo de buckingham e tem varios restaurantes e lojas nas ruas próximas ao hotel.
Quarto era bom, com camas confortáveis e o atendimento do hotel é excelente. Ele é bem localizado, ficando perto de duas estações de metrô e perto de pontos turísticos.
2out of 5
by A verified traveller fromUnited Kingdom

Has potential

Posted 10-Jul-2016
Hotel has potential. Rooms are small and in need of some repairs. Walls were paper thin and we could hear everything in the rooms next door. There were a lot of people hanging out around the front and lobby; however, they were not guests. Would not have felt safe walking in the area at night. Didn't like that our door wouldn't lock from the inside and we had to leave our room key at the front desk when we wanted to leave the hotel. Receptionist who checked us in was friendly but will not be staying here again.
5out of 5
by A verified traveller fromHouston, TX

Great hotel for location, budget. Great breakfast

Posted 4-Jul-2016
The hotel itself is small and simple. The staff was very welcoming and the check in process was quick and simple. The room itself was as expected. Small room with a TV, hot water kettle, and mini fridge. The bathroom was clean and tidy but the bathroom door was one of those plastic accordion doors and it was in need of replacement. The bed was comfortable (not hard but also not too squishy) and we both got a good night's sleep. Location is perfect if you want to be near Paddington and Kings Cross Station.
3out of 5
by A verified traveller fromCanada

Simple and cheap

Posted 20-Jun-2016
Pros: It's a bed ... and breakfast was included. Nothing fancy, but enough to get us on our way!
Cons: It's a lower scale hotel ... I mean, you get what you pay for. The bed wasn't 2 separate single beds so that was really nice!!
Location: This seemed to be the Lebanese district, and has a lot of good restaurants and bakeries nearby!
So I knew not to expect much from this hotel seeing the price of it ... It's a bed in a room with a bathroom. Mini fridge was nice since the tap water only came in warm and hot. The fact that breakfast was included definitely cut on some of the costs. If you plan to visit London, this hotel is a few blocks from Paddington and the Tube, and is a decent place to lay your head down at night. I definitely wouldn't spend more time at the hotel then needed but it was good for sleep. Also, if you have a load drunk neighbor yelling on his phone in the room next door, you will definitely hear everything. That was the only person we heard ... so it's probably not that bad.
2out of 5
by A verified traveller fromDecatur, Alabama

clean hotel, close to the tube.

Posted 24-May-2016
Clean hotel, small rooms, clean, difficult to unpack clothes. Staff was friendly, cooked breakfast was good. Location close to the tube was a plus.
4out of 5
by Isabelle fromBordeaux

Séjour au top

Posted 18-May-2016 on Hotels
Séjour au top! Hôtel très propre rien à dire ! Très bien située. A 15 min à pied de Oxford street. Rue animée (vous avez de quoi manger tout le longt de la rue) Chambre assez petite c'est vraiment juste pour y dormir. Sale de bain assez petite également. Personnel très gentil. Le monsieur de l'accueil nous à donner beaucoup de renseignements et Nous à commander un taxi pour le retour. Au déjeuner 2 menus 1 anglais et 1 Francais. Je recommande cette hôtel.
Comment from Hotel Management
by Lucia, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards Lucia Haven hotel
5out of 5
by Henrique fromPonta Delgada, Azores

Excelente, recomenda-se

Posted 16-May-2016 on Hotels
O Hotel é ótimo. Dentro da sua categoria podemos considerar um hotel 5 estrelas. Nada nos faltou
4out of 5
by Marte Rebekka

OK+ hotell for engelsk standard

Posted 11-May-2016 on Hotels
Veldig fornøyd med hotellet. Beliggenheten var suveren ift. shopping, det tok oss 5 min. å gå til Oxford Street. Hotellet lå også like ved en t-banestasjon og busstopp. Dette var veldig greit når vi skulle til litt andre steder i London, og var avhengig av kollektivtransport. Servicen på hotellet var veldig god. Personale var behjelpelige og hyggelige. Minus en nattevakt, han var ikke spesielt behjelpelig når vi spurte om hvordan vi enklest kunne komme oss til ulike steder i London. Rommet var lite, rent til å være engelsk standard. Det var IKKE teppe på gulvet, noe vi syntes var fantastisk. Vi hadde utsikt ut mot en byggeplass til en blokk, men var heldigvis ikke noe støy derfra den helgen vi var her. Det var ingen AC på rommet, og det ble veldig varmt på natten (25+ grader ute, og inne føltes det som). Det var ikke plass til mer enn to små kofferter på gulvet, da var all gulvplassen brukt. Badet var lite, renslig. "Flushen" i toalettet fungerte veldig dårlig, og en måtte dra ned opptil 4 ganger (og dette var kun etter man hadde tisset). Dusjstrålen var det ikke særlig futt i heller, det var vel maks 10 av strålene det kom vann ut av. Det var dog heldigvis nok varmtvann til oss. Vi fikk rene håndkler på rommet daglig (minus søndag). Vi takket nei til romvask, men vaskehjelpen spurte alltid om det var noe vi trengte. En veldig fin plassering, og vi kan godt bruke dette hotellet igjen.
Comment from Hotel Management
by Lucia, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards Lucia Haven hotel
2out of 5
by A verified traveller

Posted 7-May-2016 on Hotels
Staff and breakfast were the high points.Very basic room. No bedside lights just the ceiling light. No hairdryer, no plug in washbasin.