Ratings based on 285 Verified Reviews

3.0 out of 5
69% of guests recommend
3.1 Room cleanliness
3.5 Service & staff
2.6 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Cleveland, Ohio U.S.A

Great location - Basic Hotel for Seeing London

Posted 23-Apr-2017
Pros: Having a fridge in room was a great bonus. Grocery stores were only a few blocks away. It was great having an elevator and the bathroom was nice.
Cons: Really, all was good.
Location: There are stores of every type within easy walking distance. Lively area one block away and the bustling Paddington Station area a few blocks away.
Great, basic hotel within easy walking distance of Paddington and near many restaurants, stores, ground transportation. Hotel is well kept, has an elevator, mini fridge in room and good cooked breakfast. Staff is friendly and front desk is available 24 hrs. Hotel is near a hospital so ambulances zip by on occasion, but it's in a good location for seeing London. Would definitely stay here again next time we visit London.
4 out of 5
by Patricia

Good value.

Posted 18-Jan-2017 on Hotels
The hotel was close to transportation services. 24/7 staff availability. The staff was very helpful and pleasant. We had a room with 2 twin beds and a full sized bed not leaving room for anything else but it met our needs. The room was clean. The water pressure for the shower was not great. Good breakfast evert morning.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good

Posted 28-Dec-2016
Good location and good rooms.Little bit small but ok
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 25-Dec-2016
Overall it is good, clean, and the staff very nice.
4 out of 5
by A verified traveller

convenient friendly staff and great value.

Posted 5-Dec-2016 on Hotels
we went to hyde park for winter wonderland within walking distance with three young grandchildren who loved every minute and are already asking about another visit and we will be enquiring again about the haven B/B .
Comment from Hotel Management
7-Dec-2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 2-Dec-2016 on Hotels
1 out of 5
by A verified traveller from Wales

Horrid hotel- avoid at all costs

Posted 28-Nov-2016 on Ebookers
Pros: leaving
Cons: everything
Location: location good not far from tube
I knew something was up when on arrival I was asked to pay straight away and was given a receipt which stated in bold no refund will be given. Room was below ground level with a window onto a corridor. four beds were crammed into a room which was barely big enough for one. Bathroom was horrid with grey slime leeching from shower head. Noise during the night was terrible with a lift going back and forth and neighbors in other rooms partying. didn't bother staying for breakfast as it looked so rough. overall this really was a terrible experience. We should have saved money and not bothered to go to London Dungeon this was worse!
4 out of 5
Recommended
for Everyone
by A verified traveller from Glasgow

Friendly budget hotel

Posted 7-Nov-2016
Pros: Location, plenty middle eastern hotels nearby or take the 414 bus to Harrods and South Kensington
Cons: Thermostatic valves on the radiator, the heating works OK but it was all or nothing
Location: Suitable base if travelling to or from Euston/Kings Cross/St Pancras, easy walk from Edgeware Road tube station.
Small but comfortable and clean rooms but better than expected. Breakfast was fine, all I wanted.
3 out of 5
by A verified traveller

Posted 1-Nov-2016 on Hotels
Convenient location and good breakfast.Will stay again if need arises
3 out of 5
by A verified traveller

Not bad for London

Posted 24-Oct-2016 on Hotels
It was clean and a short bus ride from all the iconic tourist sites. The room was small. The elevator was the smallest I have ever seen in my travels on six continents. Given the fact that London is generally like an elite reserve for the super rich, the hotel was an affordable foothold for one night. It was reasonable value for London.