The Gainsborough Hotel offers a practical home base with amenities to make exploring London easier. Guests can catch up on news with free newspapers, connect via in-room WiFi, and use convenient dry cleaning and laundry services during their stay.
Located in London City Centre, a neighborhood in London, Gainsborough Hotel is in the entertainment district and near a metro station. Natural History Museum and Royal Albert Hall are cultural highlights, and some of the area's notable landmarks include Marble Arch and Buckingham Palace. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or Emirates Stadium. Visit our London travel guide
7-11 Queensberry Place, South Kensington, London, England, SW7 2DL
What's nearby
Cromwell Road
2 min walk - 0.2 km
Natural History Museum
4 min walk - 0.4 km
Victoria and Albert Museum
6 min walk - 0.5 km
Imperial College London
6 min walk - 0.5 km
Hyde Park
13 min walk - 1.1 km
Getting around
West Brompton Station
4 min drive
South Kensington Underground Station
4 min walk
London City Airport (LCY)
60 min drive
Restaurants
The Hoop & Toy
4 min walk
Paul
4 min walk
Natural History Museum Member's Room
2 min walk
GAIL's Bakery
4 min walk
Zetland Arms
3 min walk
About this property
Gainsborough Hotel
Upscale inn near Kensington High Street
Close to Natural History Museum and Imperial College London, Gainsborough Hotel provides dry cleaning/laundry services, a bar, and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Luggage storage, an elevator, and a front-desk safe
Multilingual staff, tour/ticket assistance, and free newspapers
Smoke-free premises, 1 meeting room, and a 24-hour front desk
Guest reviews give good marks for the overall condition
Room features
All guestrooms are individually furnished, and offer comforts such as free WiFi and safes.
More amenities include:
Bathrooms with free toiletries and hair dryers
Wardrobes/closets, coffee/tea makers, and daily housekeeping
Check-in start time: 2 PM; Check-in end time: midnight
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 200 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Gainsborough Hotel
Gainsborough Hotel London
Gainsborough London
Hotel Gainsborough
The Gainsborough Hotel London, England
Gainsborough Hotel Hotel
Gainsborough Hotel London
Gainsborough Hotel Hotel London
Frequently asked questions
Is Gainsborough Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Gainsborough Hotel?
Check-in start time: 2 PM; Check-in end time: midnight.
What time is check-out at Gainsborough Hotel?
Check-out is at noon.
Where is Gainsborough Hotel located?
Located in London City Centre, this inn is within a 10-minute walk of Natural History Museum and Imperial College London. Kensington High Street and Royal Albert Hall are also within 15 minutes. South Kensington Underground Station is only a 4-minute walk and Gloucester Road Underground Station is 7 minutes.
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Reviews
Gainsborough Hotel Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
8.8
Location
7.4
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 79 out of 764 reviews
10 - Excellent
79
Rating 8 - Good. 235 out of 764 reviews
8 - Good
235
Rating 6 - Okay. 249 out of 764 reviews
6 - Okay
249
Rating 4 - Poor. 137 out of 764 reviews
4 - Poor
137
Rating 2 - Terrible. 64 out of 764 reviews
2 - Terrible
64
Reviews
Verified
4/10 Poor
Nasser
Jan 14, 2019
Liked: Cleanliness, room comfort
Disliked: Staff & service
I did not like how the receptionist tricked me into getting breakfast thinking that it was included in the room.
Nasser
Stayed 1 night in Jan 2019
Verified
10/10 Excellent
Verified traveller
Jan 14, 2019
Liked: Cleanliness, staff & service
The hotel location was perfect and the staff was extremely nice! The room was clean and for its cost was definitily a worthwhile stay. I would definitely return and book with the hotel again.
Verified traveller
Stayed 2 nights in Jan 2019
Verified
4/10 Poor
Verified traveller
Jan 7, 2019
Liked: Staff & service
Disliked: Room comfort
Albergo - elegante e pulito - stanza singola con bagno troppo piccolo - anche per chi è abitutato agli standard Inglesi è troppo. Pulizie quotidiane letto sufficiente - dimensioni e arredo camera sufficienti - non merita le 4 stelle - tre sarebbero più oneste. Posizione perfetta - metro a 3min (South Kensingthon- Piccadilly Line from Heathtrow) - In alternativa Gloucester Road - A 3 min a piedi ci sono: Natural/Science/Victoria &Albert museum) - a 10 min a piedi Knitsbridge - a 15 min a piedi Hyde Park Corner. X la colazione suggerisco "Paul" di fronte Metro Gloucester Road. Personale Kindly & friendly
Loose flooring that creaked if someone walked anywhere on the same floor, you could hear it. Lift so noisy it keeps you awake. Beds so bumpy I suspect they are older than me. Bathroom that is literally falling apart (added handle for shower door screwed in because door splitting in two, no plug for sink, you turn and turn the taps but you will be waiting a while for any water to come out) and very old dusty/moldy smell to the room. 4 star rating is absurd for this hotel.
Die Lage ist gut.
Habe ein schlechtes Zimmer erwischt: winzig, kalt, schmutzig, 2 Lampen funktionierten nicht, lauwarmes Wasser in der Dusche, Fenster zerbrochen und notdürftig geklebt, hellhörig. Ich blieb 2 Nächte, jede Nacht wurde man von einem Feuer-fehl-Alarm aufgeweckt.
Very professional, helpfull and friendly staff. Excellent !
Bathroom in poor condition.
For breakfast, need to go to another hotel, opposite to the Gainsborough.
Verified traveller
Stayed 3 nights in Dec 2018
Verified
6/10 Okay
Jayne
Dec 15, 2018
Liked: Staff & service
Disliked: Property conditions & facilities
Ratings
The location was fantastic but the room itself was in need of repair. Curtain falling down, leak in sink, u comfortable double bed.
Jayne
Stayed 1 night in Dec 2018
Verified
6/10 Okay
Tim
Dec 13, 2018
Liked: Staff & service
Disliked: Cleanliness, room comfort
Need updating
Staying for business. Was in lower room 35. Bathroom full of mould all over the roof, can imagine all the spaces floating around. The shower I stepped into ment I had the fixed shower head to my chin height. Very uncomfortable having shower and the the shower door to close I had to lift the glass pain off it’s rail and then put in into posittion, very unsafe. The bed itself soft no spring and I could feel a bar going through it. Very uncomfortable. Overall needs updating
Tim
Stayed 1 night in Dec 2018
Verified
8/10 Good
Matthew
Dec 11, 2018
Liked: Staff & service
Small room in a very well situated hotel.
Small room in a very well situated hotel. Comfortable room and friendly staff. The hotel is a bit dated but I had a good night's sleep at a reasonable price for the area.
Chambre 204 avec 1 grand lit (=2 petits lits accolés) qui prend toute le place. Un bureau et 1 chaise qui obstruent l'accès à la salle de bains donc tout ce mobilier est très encombrant dans cette petite chambre. On entend en permanence le bruit de la circulation incessante car pas de double vitrage. Moquette tachée et défraichie. Mobilier très usé et chaise totalement inconfortable car le rembourrage est affaissé. Par contre grand écran TV et grande salle de bains. Lavabo avec robinetterie ancienne (eau chaude eau froide séparée). Dès qu'on allume la lumière dans la salle de bains on doit supporter un infernal bruit de "moteur" . Les autres chambres autour de la mienne semblaient en meilleur état ..Ceux qui ont l'option avec petit déjeuner doivent se rendre à l 'hôtel situé en face pour prendre leur petit déjeuner. Très bonne situation de l'hôtel proche du métro South Kensington et des musées V&A et d'histoire naturelle et beaucoup de commerces.
Comfortable and safe environment. Welcoming staff and friendly atmosphere.
Verified traveller
Stayed 1 night in Dec 2018
Verified
6/10 Okay
Marie
Dec 5, 2018
Liked: Staff & service
Shame but has potential
Great location. Friendly staff. We had a basement room which was freezing and very dark. The narrow corridor outside the room was lighter and warmer! A lively noisy school was outside our small 'window'. Bed very uncomfortable. Shower needs work. You have to hold the button down on the kettle to get it to boil!! No instructions or welcome booklet/folder. Such a shame as it's a lovely looking hotel. It needs some TLC and investment. Sorry but we will not be back.
Marie
Stayed 1 night in Dec 2018
Verified
6/10 Okay
Verified traveller
Dec 5, 2018
Liked: Staff & service
Disliked: Room comfort
Super location, only 1 min walk from South Ken Tube, nice hotel, lovely reception staff, my single room was tiny, bumpy mattress, bathroom floor leaked, couldn’t change rooms as booked out, I will stay here again just a different room. Bar & restaurant also great. Enjoy ur experience.
Verified traveller
Stayed 4 nights in Nov 2018
Verified
6/10 Okay
Verified traveller
Dec 3, 2018
Liked: Staff & service
Personnel agréable, hôtel très bien situé.
Prix des chambres un peu élevé par rapport aux prestations.
Hotel in great location very quiet. We were given a "nice room on side of hotel" but there was no view. Aircon units outside window. Very tired decor dirty and worn carpet and walls. Cracked tiles in bathroom. Bed comfy but small pillows. Great toiletries and refreshments. Not able to drink water from tap but water bottles very small. Staff very friendly and helpful.
Old and used furniture, room arangments, bath, no air conditioning
Daniel Mihai
Stayed 1 night in Nov 2018
Verified
6/10 Okay
Verified traveller
Nov 29, 2018
Liked: Staff & service
Staff very helpful, and allowed us to change rooms as original room had the lift shaft in it!
Verified traveller
Stayed 1 night in Nov 2018
Verified
4/10 Poor
Verified traveller
Nov 28, 2018
Liked: Staff & service
Disliked: Property conditions & facilities
Bed unconfortable.Very poor electrics as they use a lot of extension leads
Verified traveller
Stayed 1 night in Nov 2018
Verified
4/10 Poor
Verified traveller
Nov 28, 2018
Liked: Staff & service
Disliked: Property conditions & facilities
had to report poor electrics, they use a lot of old extension leads! , had to go over road for breakfast . on line breakfast price £12 when we went over the road for breakfast the menu said £13, on checkout we were told £29 for two breakfasts very strange?