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Reviews of Flemings Mayfair - Small Luxury Hotel of the World

5 out of 5
Flemings Mayfair - Small Luxury Hotel of the World
7-12 Half Moon Street, Mayfair, London, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1004 reviews" "
Rating 8 - Good. 341 out of 1004 reviews" "
Rating 6 - Okay. 104 out of 1004 reviews" "
Rating 4 - Poor. 28 out of 1004 reviews" "
Rating 2 - Terrible. 21 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zhou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Flemings very much- the hotel is beautiful and cosy, the staff are attentive, friendly, energetic, and helpful, the facilities are modern and well maintained, the bar is one of my favourites… I will certainly recommend it to my friends and families, and I will stay here again next time when I am in London.
Stayed 5 nights in Apr 2024

2/10 Terrible

Adrian

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Booked a junior suite with eligible for upgrade. The room was not as shown or as per my last stay at hotel but far smaller without walk inshower and no seating area. The hotel staff was aggressive and rude when I asked for a room or an upgrade since I’m eligible for one as a Platinum member. At which point they asked for more money as a surcharge. Instead they asked us to stay in room and move following day. Terrible service. Manager was not available to resolve the issue.

10/10 Excellent

Wynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Bianca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the small feel of the property. My stay felt more personalized and cozy.
Stayed 5 nights in Jan 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing little hotel. Staff were attentive, polite and helpful. The bar serves the most incredible cocktails too if you fancy pushing the boat out. Those cocktails contributed to us checking out an hour late but the staff were great about it. Every single room we went into was immaculate (and smelt amazing too). Would highly recommend.
Stayed 1 night in Feb 2024

10/10 Excellent

Kelly

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly in a great location!
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick theatre trip
Hotel was very clean and well-appointed. Excellent location only 2 blocks from underground. Room was slightly smaller than expected but immaculate and comfortable. The climatisation was a bit tricky and slow to respond. Superb concierge services were very helpful. Front desk accommodated late check-out.
Stayed 2 nights in Dec 2023

10/10 Excellent

Justice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Flemings Mayfair from December 25 to December 28. I was visiting London for my birthday and I’m so happy that I picked this property for my stay. I was upgraded to a bigger room and my room looked just like the pictures online and on their website. The hotel was located by the restaurants I wanted to try (Isabel Mayfair and Novikov) and it’s a 15 minute walk away from Buckingham Palace and Harrods. It’s a 5-7 minute walk from Bond Street which has all of the luxury stores. The service I received was amazing from check-in to check out. I traveled alone and the front desk made sure I was good and they also assisted me with taking pictures. on my birthday, they left a bottle of champagne in my room, and when I checked in, they left me a gift for Christmas (a book and wine). my room was spotless and very clean. I would definitely stay here again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was exceptional. The greeting and welcoming at entry was warm and gracious. The room was clean and right temperature. The second bedroom in the suite is tight space.
Stayed 3 nights in Dec 2023

8/10 Good

Moira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic little boutique hotel in Mayfair. Manetta’s bar was great! Walkable to lots of pubs, restaurants and shops. Staff very friendly and helpful - a real treat!
Stayed 1 night in Nov 2023

10/10 Excellent

samuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing, location is superb.
Stayed 4 nights in Oct 2023

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Carey

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 5 nights in Nov 2023

10/10 Excellent

Wayne and Rachel

Stayed 2 nights in Nov 2023

10/10 Excellent

Brenda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, very convenient location
Stayed 7 nights in Oct 2023

10/10 Excellent

sandrine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will certainly return!
Stayed 3 nights in Oct 2023

10/10 Excellent

Dennis

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Julia

Stayed 5 nights in Oct 2023

10/10 Excellent

Katherine, troutman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a couple times and it has been wonderful each. Beautiful hotel. Wonderful and welcoming staff. Close to transportation and in the middle of amazing area of London.
Stayed 2 nights in Sep 2023

10/10 Excellent

Briana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The staff was prompt, helpful and very eager to answer any questions.
Stayed 5 nights in Oct 2023

10/10 Excellent

Karan

Stayed 1 night in Sep 2023

10/10 Excellent

Gaile

Stayed 3 nights in Sep 2023
Response from Marcia on Oct 10, 2023
Thank you for your feedback.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful - tiny little oversights.
Fantastic location, beautiful art-deco hotel, very well maintained. Staff were very very nice & helpful. The only two little issues, to take it from a full score rating, are the hardness of the bed/mattress & small attention to detail on cleanliness (fluff-dirt bits hanging down from the aircon vents) but I would definitely go back
Stayed 2 nights in Sep 2023

10/10 Excellent

K H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Lynnda

Stayed 1 night in Sep 2023

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service starting from reception to restaurant to Manetta’s Bar. The tasting menu at the Ormer Mayfair was incredible, the chef and his team deserve the accolades. Very private and classy place to stay yet so well situated
Stayed 1 night in Sep 2023
Response from Flemings Mayfair on Oct 10, 2023
Thank you so much for taking the time to share your experience with us. We are delighted to hear that you found our stuff to be helpful and kind. We are also pleased that you enjoyed the tasting menu at Omer Mayfair restaurant. We take pride in delivering the best service, and we are thrilled that we were able to meet your expectations. Thank you again for your kind words.

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Floyd

Stayed 7 nights in Mar 2023

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Gal

8/10 Good

Preal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Melania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall very satisfied
Stayed 2 nights in Nov 2022

10/10 Excellent

Sergei, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, cozy, elegant rooms and amazing staff

2/10 Terrible

JOSEPH

Stayed 1 night in Oct 2022

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific upgraded room
Stayed 2 nights in Sep 2022

2/10 Terrible

Adam

Stayed 1 night in Aug 2022

8/10 Good

Iris, Minato Ku

Liked: Cleanliness, staff & service, property conditions & facilities
I thought I’d try this hotel bc I love luxury boutique hotels and saw it got good reviews. However, none of my VIP Expedia status worked.
Stayed 1 night in Jul 2022

10/10 Excellent

Sapna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent staff, incredible location. I would stay here again in a heartbeat!
Stayed 6 nights in Jul 2022

10/10 Excellent

Muhammad S, Geneva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property and service.
Stayed 2 nights in Jul 2022

6/10 Okay

Saman, newport coast

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
This hotel mostly is located very central to many touristic areas of London but the hallways, access to your rooms with many steps carrying luggages was very uncomfortable. There was nobody to help you at night or early morning through many narrow hallways, steps up and down and fire doors. Basically not a typical building for hotels.
Stayed 3 nights in Jul 2022

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, great service and we had a small apartment which was lovely. Only criticism was that we couldn’t be served a drink in the hotel bar at 11.15pm which as residents we thought was a shame. Bar should be open a bit later maybe till 12…..
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Just ok
Staff were very nice and accommodating, but the beds were so very uncomfortable. Hardly had any sleep. The TVs would turn on in the middle of the night every night. The tube was apparently under us because from like 6am until 10 or 11 (whenever it stopped running) we could hear and feel the rumbling. And we have been to London before and never experienced this. The shower would overflow all over the bathroom floor. It definitely was not worth $950 a night (which might be high because of the Jubilee).
Stayed 1 night in May 2022

10/10 Excellent

matina, NY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small, boutique hotel in an ideal location with great staff and service!
Stayed 5 nights in May 2022

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best part is the location and friendliness of staff. Worst part are the tiny 2 in 1 shampoo/conditioner bottles. Bring your own!
Stayed 5 nights in May 2022