Title: Eden Plaza Kensington - Latest Hotel Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Eden Plaza Kensington Hotel with a restaurant, 3-minute walk to Natural History Museum ![Property entrance](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/ae2d7377.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily continental breakfast (GBP 9.95 per person)](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/614c3bbe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Quadruple Room, Multiple Beds](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/3e87620a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/e9f32a2a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/d4a2cee3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Eden Plaza Kensington offers a peaceful haven in London's vibrant center. Start your day with a satisfying breakfast, unwind with drinks at the bar, or enjoy a meal at the restaurant. Practical amenities include dry cleaning and luggage storage for a hassle-free stay. 7.8 Good ## Popular amenities - 24/7 front desk - Air conditioning - Bar - Breakfast available - Housekeeping - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 28 - Nov. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=55002&PinnedHotelID=55002&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=55002&PinnedHotelID=55002&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 29 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=55002&PinnedHotelID=55002&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=55002&PinnedHotelID=55002&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=55002&PinnedHotelID=55002&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=55002&PinnedHotelID=55002&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=55002&PinnedHotelID=55002&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=55002&PinnedHotelID=55002&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![View from room](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/7f3ed663.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Air conditioning LED TV Hypo-allergenic bedding Separate bedroom Hair dryer Private bathroom Electric kettle Cable channels - 75 sq ft - Sleeps 1 - 1 Twin Bed ![Standard Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/b69daea8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed ### Highlights Air conditioning LED TV Hypo-allergenic bedding Separate bedroom Hair dryer Private bathroom Electric kettle Cable channels - 108 sq ft - Sleeps 2 - 1 Double Bed ![ City Twin Room](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/2aefe91b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Twin Room ### Highlights Air conditioning LED TV Hypo-allergenic bedding Separate bedroom Hair dryer Private bathroom Electric kettle Cable channels - 140 sq ft - Sleeps 2 - 2 Twin Beds ![Economy Single Room, 1 Single Bed, No Windows](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/bc854886.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Single Room, 1 Twin Bed, No Windows ### Highlights Air conditioning LED TV Hypo-allergenic bedding Separate bedroom Hair dryer Private bathroom Electric kettle Cable channels - Sleeps 1 - 1 Twin Bed ![Triple Room, Multiple Beds](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/09d50e35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Multiple Beds ### Highlights Air conditioning LED TV Hypo-allergenic bedding Separate bedroom Hair dryer Private bathroom Electric kettle Cable channels - Sleeps 3 - 1 Large Twin Bed and 1 Twin Bed ![Quadruple Room, Multiple Beds](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/3e87620a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room, Multiple Beds ### Highlights Air conditioning LED TV Hypo-allergenic bedding Separate bedroom Hair dryer Private bathroom Electric kettle Cable channels - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![1 bedroom, hypo-allergenic bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/856e0054.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Small Double Room, 1 Large Single Bed ### Highlights Air conditioning LED TV Hypo-allergenic bedding Separate bedroom Hair dryer Private bathroom Electric kettle Cable channels - City view - Sleeps 2 - 1 Double Bed ![City Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/4f65fd1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Double Room, 1 Double Bed ### Highlights Air conditioning LED TV Hypo-allergenic bedding Separate bedroom Hair dryer Private bathroom Electric kettle Cable channels - Sleeps 2 - 1 Double Bed ![Executive Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/7bb621ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room, 1 Double Bed ### Highlights Air conditioning LED TV Hypo-allergenic bedding Separate bedroom Hair dryer Private bathroom Electric kettle Cable channels - Sleeps 2 - 1 Double Bed ![Executive Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/0df4b1a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room, 2 Twin Beds ### Highlights Air conditioning LED TV Hypo-allergenic bedding Separate bedroom Hair dryer Private bathroom Electric kettle Cable channels - Sleeps 2 - 2 Twin Beds ## You may also like Ad ![Restaurant](https://images.trvl-media.com/lodging/1000000/10000/700/655/19a7b62b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton London Heathrow Airport Hotel Heathrow Villages - Free WiFi - Restaurant - Air conditioning - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Eden-Plaza-Kensington-Hotel.h55002.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Eden-Plaza-Kensington-Hotel.h55002.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.49514%2C-0.17914&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uQvCz5tT7B6BJGIhzxRJ6UTEmLc=) 68-69 Queen's Gate, South Kensington, London, England, SW7 5JT #### What's nearby - Cromwell Road - 1 min walk - 0.1 km - Natural History Museum - 3 min walk - 0.3 km - Imperial College London - 4 min walk - 0.4 km - Kensington High Street - 9 min walk - 0.8 km - Hyde Park - 12 min walk - 1.0 km #### Getting around - West Brompton Station - 3 min drive - Gloucester Road Underground Station - 4 min walk - London City Airport (LCY) - 52 min drive #### Restaurants - ‪Starbucks - ‬4 min walk - ‪The Stanhope Arms - ‬5 min walk - ‪Wingstop Gloucester Road - ‬3 min walk - ‪Natural History Museum Member's Room - ‬3 min walk - ‪Burger King - ‬4 min walk ## About this property ### Eden Plaza Kensington Hotel near Natural History Museum Located close to Hyde Park and Stamford Bridge Stadium, Eden Plaza Kensington provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi. Other perks at this hotel include: - Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage - Bicycle parking, tour/ticket assistance, and smoke-free premises - A computer station, concierge services, and coffee/tea in the lobby Room features All 80 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes. Extra conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Bathrooms with showers and free toiletries - 22-inch LED TVs with cable channels - LED light bulbs, heating, and daily housekeeping ## Similar properties ![Meeting facility](https://images.trvl-media.com/lodging/1000000/530000/523300/523228/dec411a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Millennium Hotel and Conference Centre Gloucester London London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.2 Very good 2,119 reviews CA $167 CA $201 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=523228&PinnedHotelID=523228&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/56000000/55210000/55208000/55207977/04ca9931.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott London Heathrow Airport Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,372 reviews CA $121 CA $145 total includes taxes & fees Dec 29 - Dec 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=55207977&PinnedHotelID=55207977&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/26000000/25730000/25727600/25727545/536d85cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Staybridge Suites London Heathrow - Bath Road by IHG Heathrow Villages - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 1,265 reviews CA $141 CA $170 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=25727545&PinnedHotelID=25727545&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/890000/888700/888606/d9b850d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Montana Hotel London London City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 1,012 reviews CA $174 CA $209 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=888606&PinnedHotelID=888606&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/580000/579400/579368/a6bfda9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gem Strathmore Hotel London City Centre - Free WiFi - Restaurant - Breakfast available - Business services 8.2 Very good 1,008 reviews CA $168 CA $202 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=579368&PinnedHotelID=579368&HadPinnedHotel=true®ionId=-1&adults=2) ![Economy Studio](https://images.trvl-media.com/lodging/119000000/118250000/118246800/118246764/3f77d30a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ebury House London City Centre - Free WiFi - Housekeeping - 24/7 front desk 7.0 Good 28 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=118246764&PinnedHotelID=118246764&HadPinnedHotel=true®ionId=-1&adults=2) ![International cuisine](https://images.trvl-media.com/lodging/115000000/114250000/114242100/114242085/d18ef147.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Inn Heathrow Airport Terminal 4 Heathrow Villages - Free WiFi - Restaurant - Breakfast available - Parking available 8.6 Excellent 820 reviews CA $84 CA $100 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=114242085&PinnedHotelID=114242085&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/920000/917200/917123/5adbed88.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Inn London Heathrow Airport T2 & T3 - Bath Road Heathrow Villages - Free WiFi - Restaurant - Breakfast available - Parking available 8.6 Excellent 1,033 reviews CA $84 CA $100 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=917123&PinnedHotelID=917123&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; American cuisine](https://images.trvl-media.com/lodging/1000000/430000/425900/425849/31cd2e87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### London Marriott Hotel Grosvenor Square London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.4 Very good 1,002 reviews CA $544 CA $680 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=425849&PinnedHotelID=425849&HadPinnedHotel=true®ionId=-1&adults=2) ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/97000000/96993400/96993348/af9eadee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bob W London Earl's Court - Philbeach Gardens Kensington - Free WiFi 6.4 9 reviews CA $136 CA $163 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=96993348&PinnedHotelID=96993348&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Offsite parking available (GBP 50 per day) - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Limited onsite parking ### Food and drink - Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: GBP 9.95 for adults and GBP 5.95 for children - A bar/lounge - A restaurant - Coffee and tea in common areas ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Computer station ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Well-lit path to entrance ### More - 7 floors - Built in 2010 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 22-inch LED TV with cable channels ### Food and drink - Electric kettle - Tea bags/instant coffee ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Iron/ironing board on request - LED lighting - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 3:00 AM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability Late check-out fee: GBP 50 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. ### Renovations and closures This property is closed from April 25 2023 to April 30 2024 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children - Airport shuttle fee: GBP 99 per vehicle (one-way, maximum occupancy 3) - Airport shuttle fee per child: GBP 99 (one-way), (up to 10 years old) - Nearby parking fee: GBP 50 per day (328 ft away) - Early check-in is available for a fee (subject to availability) - Late check-out fee: GBP 50 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve cribs/infant beds This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Onsite parties or group events are strictly prohibited Safety features at this property include a smoke detector and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Eden Plaza Eden Plaza Hotel Eden Plaza Hotel London Eden Plaza London Hotel Eden Plaza Eden Plaza Kensington Hotel London Eden Plaza Kensington London, England Eden Plaza Kensington Hotel Eden Plaza Kensington Eden Plaza Kensington Hotel Eden Plaza Kensington London Eden Plaza Kensington Hotel London ## Frequently asked questions ### Is Eden Plaza Kensington pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Limited spots are available. ### What time is check-in at Eden Plaza Kensington? > Check-in start time: 2:00 PM; Check-in end time: 3:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Eden Plaza Kensington? > Check-out is at 11 AM. Late check-out is available for GBP 50 (subject to availability). ### Does Eden Plaza Kensington provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of GBP 99 per vehicle applies. ### Where is Eden Plaza Kensington located? > Located in London City Centre, this hotel is within a 15-minute walk of Natural History Museum and Hyde Park. Stamford Bridge Stadium and Olympia Events are also within 2 mi (3 km). Gloucester Road Underground Station is only a 4-minute walk and South Kensington Underground Station is 6 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Eden Plaza Kensington Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 238 8 - Good 400 6 - Okay 164 4 - Poor 54 2 - Terrible 34 ### 8.2/10 Cleanliness ### 8.0/10 Staff & service ### 7.2/10 Amenities ### 7.6/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 8/10 Good #### Kadriia Nov 5, 2021 not bad ##### Kadriia Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Tiffany Sep 26, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect location. Walking distance to just about everything. Tiny room, but cozy and clean. I’d stay again. ![Outside](https://a.travel-assets.com/ugc/hotel-reviews/812A0FA4B96C0FCC9BB0D40DC4B91D5FEE01B5481632681249217.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bed](https://a.travel-assets.com/ugc/hotel-reviews/2D731EAFE89EE29948940B3FFAA7347036C2441E1632681248915.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lobby](https://a.travel-assets.com/ugc/hotel-reviews/12B1CFA1135F082BF87DB1DE719299B225666F5E1632681249617.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lobby](https://a.travel-assets.com/ugc/hotel-reviews/F840279AF87329EF850962B797A23F74A08A4F281632681249536.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tiffany Stayed 18 nights in Jun 2021 ### 10/10 Excellent #### Nawaf Jul 6, 2021 Liked: Staff & service Disliked: Property conditions & facilities, room comfort The place is clean and the service is good, but there is no view, and there is a little noise from some of the neighboring rooms. ##### Nawaf Stayed 3 nights in Jul 2021 ### 10/10 Excellent #### James Jul 5, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good London Hotel As with most hotels in London the rooms are small but that's not a problem. Although small the rooms were comfortable. The staff were friendly and the hotel location was only a couple minutes walk from Gloucester Road Station with shops and pubs around. The History Museum is directly across the road if that's your thing. All in all I would recommend the hotel and consider staying here again. ##### James Stayed 1 night in Jun 2021 ### 8/10 Good #### Verified traveller Jul 5, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly and helpful front of house staff and location is great. Would stay again. ##### Verified traveller Stayed 1 night in Jul 2021 ### 8/10 Good #### Simon Jul 2, 2021 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### My Stay at Eden Plaza Kensington From when I walked into Eden Plaza Kensington it looked beautiful, what wasn’t beautiful was the receptionist attitude! I asked a simple question “How do you get to the rooms?” As I had never stayed at this hotel before but he had such a bad attitude just pointing and said “The lift is over there, your on the fifth floor!”. Anyway to the room, it was very clean and tidy especially the bathroom and was impressed with the shower. I had a view of a tree out the window but that wasn’t important to me. The bed was very comfortable when sleeping but I’d point out that there was a lot of traffic making noise through the night so if your a soft sleeper I’d wouldn’t recommend. I slept well and the pillows too were really comfortable and not too soft. In the morning there was a lot of noise with people checking out so if your someone who wants to sleep in then again I wouldn’t recommend. I was impressed with the great value I got especially being somewhat close to Central London. All in all, a great stay! Only that receptionist attitude on Check In disappointed me! ##### Simon Stayed 1 night in Jul 2021 ### 4/10 Poor #### Verified traveller Jul 1, 2021 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities I liked the place because of the location but the staff is a bit rude and unhelpful. When you ask them something they answer in a really rude tone. ##### Verified traveller Stayed 2 nights in Jun 2021 ### 6/10 Okay #### Valentin Jul 1, 2021 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### beware of tiny family rooms Location of the hotel is superb. The room was really tiny, it was a triple occupancy family room and it was way too small and absolutely not fit for purpose. This made the overnight stay really uncomfortable. However the person at the reception was very friendly and helpful, with his help we were able to select al much better quadruple occupancy family room for our 2nd night. ##### Valentin Stayed 1 night in Jun 2021 ### 6/10 Okay #### john Jun 29, 2021 Liked: Cleanliness, staff & service, room comfort Very small room but clean and in a great position ##### john Stayed 1 night in Jun 2021 ### 2/10 Terrible #### Emily Jun 27, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad experience The service was not good The tv was glitchey on every channel The shower leaked everywhere and flooded the bathroom The bath taps were very loose I cut my leg on the toilet roll holder as tmits over the top of the toilet Live socket with no wire for the kettle ![](https://a.travel-assets.com/ugc/hotel-reviews/29D453552E9E27E0C045D966DC3F4099BBD83C521624816533340.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5CB02F953F353005AA8943B3DE54D9631742EE301624816543864.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BCB4D2FC85300B89765D224A932E6B6C2810995D1624816553114.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CFF7D11D6F9CE43D7C3B2A6C4DB01A7B8BE27C3B1624816565046.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Emily Stayed 2 nights in Jun 2021 ### 10/10 Excellent #### Nathan Jun 27, 2021 Liked: Staff & service, property conditions & facilities, room comfort #### Great location. Efficient check in. Was upgraded to a family room. Found someone’s leftovers in the fridge and a pair of trousers in the room that weren’t ours so did doubt that level of cleanliness. Great location only a few minutes from the nearest tube station. Would definitely stay again. ##### Nathan Stayed 1 night in Jun 2021 ### 10/10 Excellent #### Roel Jun 25, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love it here An amazing hotel stayed over 5 times now. Wonderful team and I'll be back next month. ##### Roel Stayed 3 nights in Jun 2021 ### 10/10 Excellent #### Verified traveller Jun 24, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Helpful and nice ##### Verified traveller Stayed 1 night in Jun 2021 ### 6/10 Okay #### Verified traveller Jun 21, 2021 Liked: Cleanliness, staff & service The room I had was very small and I was thankful we were only staying the night and literally used it to sleep in and thats it. Did not use the shower facilities as I didnt feel comfortable with the level of cleanliness. The carpets were worn, the windows were not functioning and there was lots of noise. There is a charge for breakfast but we didnt use it and instead went up the road to a very upscale hotel for a similar price. ##### Verified traveller Stayed 1 night in Mar 2019 ### 8/10 Good #### Sean Jun 21, 2021 Liked: Cleanliness, staff & service, property conditions & facilities #### Good Good no frill and no bar because of COVID but clean and comfortable ##### Sean Stayed 2 nights in Jun 2021 ### 10/10 Excellent #### Paul Jun 20, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good decent budget room. Excellent value for money. Good location. Room was clean and perfectly equipped for my overnight stay ##### Paul Stayed 1 night in Jun 2021 ### 10/10 Excellent #### Verified traveller Jun 17, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good attitude to welcome guests. ##### Verified traveller Stayed 9 nights in Jun 2021 ### 2/10 Terrible #### hiu tung Jun 16, 2021 Disliked: Staff & service, property conditions & facilities, room comfort #### worst hotel ever staff attitude was bad, bed is super soft and uncomfortable, the view is bad ##### hiu tung Stayed 1 night in Jun 2021 ### 6/10 Okay #### Marcus Jun 15, 2021 Liked: Room comfort Disliked: Staff & service #### Great location for tourists An ok hotel in a good location. I've been advised the WiFi is a work in progress. If a business traveller request a higher floor as the 'first floor' is a basement with no mobile signal and a patchy WiFi, although on my last day the service was improved and the manager advises me a better service will be installed. I guess lockdown has meant business has been patchy so understand it can take a while to get things right. ##### Marcus Stayed 9 nights in Jun 2021 ### 8/10 Good #### Verified traveller Jun 14, 2021 Liked: Cleanliness It’s Chinese government’s territory. Full of wumao, propaganda, defamation and poison gas. Fixing ventilation and air con doesn’t help because they put gas in corridor. Whole stories filled with harmful gas and no one response. Caught a man with big can hold in hand. Police not picking up call & idk what is the reception doing. Security depends on attitude, not tools. ##### Verified traveller Stayed 13 nights in May 2021 ### 6/10 Okay #### Liam Jun 14, 2021 Liked: Cleanliness, staff & service, property conditions & facilities #### Room was too hot and couldn't control air con Overall the hotel was nice. The only thing was that it didn't say in the description that it's a small double bed otherwise I would've got the twin room. Air con was controlled by the reception so we couldn't turn it on or control it from the room which was ridiculous cos it was really hot at night even though I went down to ask to turn the aircon up cos it was too hot. The morning when we was checking out the air con was turned off at 7am and we had to ring and ask them to turn it back on. It seemed ridiculous why we couldn't just control it from the room since we couldn't sleep where it was too hot in the room at night. The air con only went on for 10mins every hour. ##### Liam Stayed 2 nights in Jun 2021 ### 6/10 Okay #### Viviane Jun 8, 2021 Disliked: Room comfort #### Noiser than expected. This hotel is located on the corner of a very busy road. The traffic is intense at day and night, either on a week or weekend day. The windows are not double glazed. Car noises coming from the road do disturb, especially if you are a light sleeper. The bed was comfortable and clean. The towel hangers and the shower head are too high. An additional small and mobile shower would be helpful. The water pressure is good, though. The sink is too small. The receptionists were friendly, polite and professional. ##### Viviane Stayed 2 nights in Jun 2021 ### 6/10 Okay #### L Jun 6, 2021 Breakfast should be available. ##### L Stayed 4 nights in May 2021 ### 10/10 Excellent #### Christopher Jun 6, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value Excellent value hotel in a great location. Functional room with comfortable bed. ##### Christopher Stayed 2 nights in Jun 2021 ### 8/10 Good #### Stephen Jun 6, 2021 Liked: Staff & service, room comfort Hotel was great for the price only thing I would suggest is getting the carpets cleaned and the shower head other than that could not fault ur bargain and only a short 5 mins stroll to Gloucester Road tube and bus stop outside ##### Stephen Stayed 1 night in Jun 2021 ## Expedia's Latest Trends ### Hotels > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.ca/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Staycity London Dalston](https://www.expedia.ca/London-Hotels-Kingsland-Locke.h57227439.Hotel-Information) > > [ibis London Earls Court](https://www.expedia.ca/London-Hotels-Ibis-London-Earls-Court.h14264.Hotel-Information) > > [Crowne Plaza London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Crowne-Plaza-London-Heathrow-T4.h22334825.Hotel-Information) > > [London Heathrow Marriott Hotel](https://www.expedia.ca/London-Hotels-London-Heathrow-Marriott-Hotel.h438504.Hotel-Information) > > [ibis London Heathrow Airport](https://www.expedia.ca/London-Hotels-Ibis-London-Heathrow-Airport.h16754.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.ca/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [Danubius Hotel Regents Park](https://www.expedia.ca/London-Hotels-Danubius-Hotel-Regents-Park.h26085.Hotel-Information) > > [Hyatt Place London Heathrow Airport](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-Heathrow-Airport.h1716953.Hotel-Information) > > [Ibis budget London Heathrow Central](https://www.expedia.ca/London-Hotels-Ibis-Budget-London-Heathrow-Central.h72386009.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [The Stratford, Autograph Collection](https://www.expedia.ca/London-Hotels-The-Stratford-Hotel-London.h31325464.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.ca/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.ca/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information) > > [Hampton by Hilton London City](https://www.expedia.ca/London-Hotels-Arbor-City-Hotel.h201127.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.ca/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [MOXY London Heathrow Airport](https://www.expedia.ca/London-Hotels-MOXY-London-Heathrow-Airport.h20463397.Hotel-Information) > > [Holiday Inn London Heathrow - Bath Road by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Heathrow-Bath-Road.h25727547.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.ca/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Mama Shelter London - Shoreditch](https://www.expedia.ca/London-Hotels-Mama-Shelter-London-Shoreditch.h1886693.Hotel-Information) > > [DoubleTree by Hilton London - Docklands Riverside](https://www.expedia.ca/London-Hotels-DoubleTree-By-Hilton-London-Docklands-Riverside.h2456.Hotel-Information) > > [Stamford Bridge Hotel London](https://www.expedia.ca/London-Hotels-Stamford-Bridge-Hotel.h65802.Hotel-Information) > > [Holiday Inn Express London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-Express-London-Heathrow-T4.h22336089.Hotel-Information) > > [Hyatt Place London City East](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-City-East.h60903297.Hotel-Information) > > [Hilton London Canary Wharf](https://www.expedia.ca/London-Hotels-Hilton-London-Canary-Wharf.h1457899.Hotel-Information) > > [Radisson RED Hotel London Heathrow](https://www.expedia.ca/London-Hotels-Radisson-RED-Hotel-London-Heathrow.h46218383.Hotel-Information) > > [Four Points Flex by Sheraton London Shoreditch East](https://www.expedia.ca/London-Hotels-The-East-London-Hotel.h27372440.Hotel-Information) > > [Novotel London West](https://www.expedia.ca/London-Hotels-Novotel-London-West.h17246.Hotel-Information)