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DoubleTree by Hilton London Kensington

Photo gallery for DoubleTree by Hilton London Kensington

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Terrace/patio
View from room
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of DoubleTree by Hilton London Kensington

DoubleTree by Hilton London Kensington

4.0 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
100 Cromwell Road, London, England, SW7 4ER

Explore the area

  • Popular LocationHyde Park16 min walk
  • Popular LocationKensington Palace18 min walk
  • AirportLondon (LHR-Heathrow)32 min drive
  • Popular LocationO2 Arena47 min drive

Choose dates to view prices

About this area

London

DoubleTree by Hilton London Kensington is located in London City Centre, a neighborhood in London, and is near a metro station and on the beach. Natural History Museum and Royal Albert Hall are cultural highlights, and some of the area's notable landmarks include Buckingham Palace and Piccadilly Circus. Don't miss out on a visit to London Eye. Guests love the hotel's location for the sightseeing.
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Map

What's nearby

  • Natural History Museum - 6 min walk
  • Royal Albert Hall - 14 min walk
  • Hyde Park - 16 min walk
  • Kensington Palace - 18 min walk
  • O2 Arena - 47 min drive

Getting around

  • Gloucester Road Underground Station - 1 min walk
  • West Brompton Station - 18 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • Four Winters - 2 min walk
  • Bombay Brasserie - 2 min walk
  • Thai Taste - 3 min walk
  • Nando's - 3 min walk
  • Caffè Nero - 3 min walk

About this property

DoubleTree by Hilton London Kensington

4-star hotel on the beach, near Natural History Museum
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna. All 163 rooms offer free WiFi, iPod docks, and flat-screen TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and premium bedding.
DoubleTree by Hilton London Kensington offers 163 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee daily: GBP 17.95 per person
  • 1 restaurant
  • 1 beach bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Playground
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Chinese (Mandarin)
  • Dutch
  • English
  • French
  • German
  • Irish
  • Italian
  • Portuguese
  • Spanish
  • Thai

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Restaurants on site

  • Umami

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 40-inch flat-screen TV
  • iPod dock
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

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See similar properties

London
London
London City Centre
London City Centre
Hotel
Hotel
4 star
4 star
Business-friendly
Business-friendly
Air conditioned
Air conditioned
Guest rating 4+
Guest rating 4+
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for GBP 35.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.95 per person (approximately)
  • Rollaway bed fee: GBP 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel London Kensington
Crowne Plaza London Kensington
London Kensington Crowne Plaza
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Crowne Plaza London Kensington Hotel
Crowne Plaza London Kensington
Crowne Plaza London Kensington an IHG Hotel
DoubleTree by Hilton London Kensington Hotel
DoubleTree by Hilton London Kensington London
DoubleTree by Hilton London Kensington Hotel London

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 428 out of 916 reviews
5 - Excellent 47%
Rating 4 - Good. 297 out of 916 reviews
4 - Good 32%
Rating 3 - Okay. 93 out of 916 reviews
3 - Okay 10%
Rating 2 - Poor. 62 out of 916 reviews
2 - Poor 7%
Rating 1 - Terrible. 36 out of 916 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

3.8/5

Eco-friendliness
Write a review

2/5 Poor

Travelled with family
Liked: Cleanliness, amenities
Location was good, room was too hot and dinner service was not good.
Stayed 1 night in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much everything was fine. Except : 1. Not many halal options in Breakfast. Every meat item was pork. 2. There could be smoking option on floors. One has to get out of the building to smoke
Stayed 3 nights in May 2022

2/5 Poor

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioner not working through the hotel The payment system Not work Pretty poor for Hilton
Stayed 1 night in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge and front desk people were fantastic. They spent time going over the different room options and showed us the ones we were interested in booking. All of the staff were friendly, professional and helpful. The location is right by the Gloucester Road Station and a 5 minute walk to Hyde Park. I wouldn't hesitate to recommend this property.
Stayed 4 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay lovely staff
Stayed 3 nights in May 2022