Lobby

Reviews of The Westminster London, Curio Collection by Hilton

4 out of 5
The Westminster London, Curio Collection by Hilton
30 John Islip Street, Westminster, London, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 472 out of 866 reviews" "
Rating 8 - Good. 237 out of 866 reviews" "
Rating 6 - Okay. 91 out of 866 reviews" "
Rating 4 - Poor. 40 out of 866 reviews" "
Rating 2 - Terrible. 26 out of 866 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ShaParis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very small. We got a premium room thinking it would be bigger, but still very small
Stayed 2 nights in Mar 2024

8/10 Good

Zimran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.Convenient for many close tourist locations. Hotel rooms are nicely done and modern. Bathroom was very dark either they could have provided more light or made the tiles white rather than black. The rooms have been renovated recently and are nice. Not very close to public transport.
Stayed 4 nights in Jan 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Valerie

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our stay was great, the hotel was near amazing buildings and attractions
Stayed 1 night in Mar 2024

6/10 Okay

Tracey

Travelled with family
Liked: Cleanliness, staff & service
We had included breakfast , most was bad basically you had to fend for anything to eat. All of the pastries and most of the breads were gone. Nobody was filling anything up. There was 20 people in line to have omelettes made. This was your only choice because there was no eggs in the pan where you serve yourself, nor mushrooms, nor tomatoes. Basically, the self serve was empty and not filled up.
Stayed 1 night in Mar 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful and has everything you need. We came to London for a funeral and did not expect to have any enjoyment at all but Daniel was the superstar of our trip. He took time to chat with us and give recommendations and even brought some goodies to our room before we departed. We are so appreciative of his kindness and ability to make a sad trip into a happy one. We will be back to this hotel anytime we visit based on the hospitality alone.
Stayed 3 nights in Mar 2024

10/10 Excellent

Nicole, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This area is the perfect quiet space yet footsteps away is busy London. We walked everywhere and the metro is nearby for convenience as well. The hotel itself is stunning, unique. Loved having cafe and dining inside. We felt safe and taken care of. Would recommend to anyone and everyone staying and or wanting to explore London.
Stayed 3 nights in Mar 2024

2/10 Terrible

Sandra

Stayed 2 nights in Feb 2024

6/10 Okay

Valerie

Travelled with partner
Well appointed hotel but some problems: Shower hose had a hole in it. The upper shower head holder was loose and wouldn’t hold the head in position. The lighting in shower and also toilet was very dim and walking out of the shower onto laminate flooring which happens to be the main thoroughfare in the room made everything very slippy. No mat in the shower itself and if you have any mobility problems moving about was difficult. Fan in the toilet didn’t work. The light on the makeup mirror didn’t work. The tea tray was not replenished on the second day. There were two pieces of broken glass on the floor in the bathroom.
Stayed 2 nights in Mar 2024

8/10 Good

alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to Westminster for Westminster Abbey, Houses of Parliament and similar distance to underground tubes in opposite direction. A good 15 to 20 minute walk.
Stayed 2 nights in Feb 2024

10/10 Excellent

layda

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here while in London. Hotel is very clean, rooms are spacious, staff was very helpful & very conveniently close to the main attractions. They also had a decent breakfast buffet available. Definitely recommend!
Stayed 1 night in Feb 2024

10/10 Excellent

Hugh

Business traveller, Travelled with partner
Liked: Amenities
Very quiet indeed. Good food Bed a bit hard but nice room
Stayed 1 night in Feb 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and very nice hotel, in a great area
Stayed 3 nights in Feb 2024

4/10 Poor

Alistair

Disliked: Staff & service
Stayed 3 nights in Jan 2024

8/10 Good

Jessica

Stayed 3 nights in Jan 2024

10/10 Excellent

Tomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, rooms were modern and comfortable (although it should be noticed that the bathroom has an unusual arrangement, but it works). Everything was very well kept and very clean, the staff was super friendly, and breakfast was superb, especially the guy who makes the omelettes. He deserves a special praise. The only thing that needs to be said is that the hotel is not located in the most commercially dense area. The subway is a 10-15 minutes walk away, and there aren’t many restaurants in the area. But it is quite close to the Westminster Abbey, and in a very nice neighborhood. Also there are several buses a few meters away, so it was not really a problem. I would go definitely choose it again.
Stayed 5 nights in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area and very walkable to interest points. The hotel y clean, modern and worth for its value.
Stayed 4 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Property conditions & facilities

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

6/10 Okay

akiko

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Overall good, but do not expect 4 stars hotel service at this hotel. The room was not so clean when I checked in, few candy wraps left on the floor. The lock on the door was broken. I was especially disappointed when i saw a stain on my bed sheets, at a very noticable place. There is bo way a cleaning stuff did not notice the stain and I cannot believe they left it like that. Location was good, although the closest underground is 15min walk. There are buses around the hotel though. Would not stay here again for its price.

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

MAHAMMED

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Steve

Stayed 1 night in Jan 2024

2/10 Terrible

Omar

Stayed 13 nights in Dec 2023

6/10 Okay

Bob

Travelled with partner
Disappointed to have no drink or bar or food facilities after 10 pm at night seems really poor for a location and hotel of your standard in Central London. Not even a late night Porter service facility, Particularly returning back from the theatre, flat end to our evening. Can I
Stayed 1 night in Dec 2023

10/10 Excellent

Gérard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Friendly and helpful staff, stylish rooms and convenient location
Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff & good location - Toilet like a coffin
Long queue for check-in when we arrived, within moments extra staff appeared and cleared the queue very quickly. Room well presented and comfortable. If you suffer with claustrophobia I wouldn't opt for this hotel - the toilet and shower were fully enclosed, with black tiles, floor and door. They were very dark and my mum had to leave the toilet door ajar to use it! Lobby area was beautifully decorated for Christmas as the concierge we spoke to on Christmas Eve was lovely, took our picture with their display and genuinely seemed happy to be there and helping us! Breakfast was very well organised. The girl who seated us was very pleasant and explained where everything was. Food well stocked and varied items available. Enjoyed the omelette station, although not so much the abundance of pepper within the egg mix itself!! Good location for where we needed and thoroughly enjoyed our stay!
Stayed 1 night in Dec 2023

4/10 Poor

Louisa

Stayed 1 night in Dec 2023

6/10 Okay

Lucy

Liked: Staff & service, amenities, property conditions & facilities
Other than the fact that my bed was kinda dirty and room is kinda small. Great staff. Great location.

6/10 Okay

Lucy

Stayed 1 night in Dec 2023

8/10 Good

Richelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - clean and decent sized rooms
Stayed 9 nights in Sep 2023

2/10 Terrible

Monica

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast room very modern and comfortable lovely shower would definitely recommend this hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean! The room was the perfect size! Not too big nor too small. The shower had a rain shower! But the best part was the included English breakfast! Full buffet and all you could eat! It was amazing and delicious! I would definitely go back and stay here again! The gym was a little small, but it had good cardio equipment and a cable machine so anybody can get a decent workout in while traveling! Also, the hotel coffee was PHENOMENAL! Absolutely delicious! And lastly, the staff was beyond helpful and so accommodating! Thank you Hilton my stay was superb! Will be coming back to you next time I visit London! -Daniel-
Stayed 6 nights in Dec 2023

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Fiona

Stayed 3 nights in Dec 2023

8/10 Good

Inger

Stayed 2 nights in Dec 2023

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel.
Great front desk staff! We dropped our luggage at 9am and they held til we arrived back at 9pm. Upgraded room over looking the Thames River, awesome. Room was sweet with a great rainfall shower. Super comfy bed and easy fast check out. Would definitely stay again next time in London!!!
View from our room!
Stayed 1 night in Dec 2023

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
So so
Her room was extremely small and made it difficult to put away any of our clothes. The shower was basically a closet and the handheld was broken. They did fix it pretty quickly. There was a small make up mirror. We asked repeatedly for the cord to be able to light the mirror, but it never arrived.
Stayed 4 nights in Dec 2023

2/10 Terrible

Moosaa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed rooms and lovely restaurant. Staff were lovely and I felt very at ease and relaxed here. It was the night before a very important exam and I had a great rest. There was also plenty of space in my room to study the day before. Great location

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it here. Super clean and the staff super friendly. I want to know where can I buy the body lotion they provided because it smelled delicious. The only complaint I would have is that the bed was a bit hard for my liking but other than that this Hotel is a 10/10.
Stayed 2 nights in Dec 2023

10/10 Excellent

Roger

Liked: Staff & service, amenities, property conditions & facilities
Parking easy. Staff very helpful and thoughtful to elderly guests. Breakfast very good and loved egg chef! Bar at night pretty unwelcoming atmosphere with thumping rock music
Stayed 2 nights in Nov 2023

8/10 Good

Steven

Stayed 1 night in Dec 2023

10/10 Excellent

Muriel

Stayed 2 nights in Nov 2023

8/10 Good

Emily, St Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Curio was a nice hotel tucked away off of the main Westminster area. It's completely walkable to just about anywhere you'd like to go: waterfront, downtown/parliament, museums, shows, etc. The rooms were quiet, bit a tad cramped, so if you're traveling with more than 2 people, I would suggest upgrading to a larger suite or booking additional rooms. I only ate at the restaurant once, but would seek other options if available. Overall a nice stay and the staff are wonderful.