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DoubleTree by Hilton Hotel London Ontario

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Pool
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Room Amenity
Room Amenity

Overview of DoubleTree by Hilton Hotel London Ontario

DoubleTree by Hilton Hotel London Ontario

4 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Laundry
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
300 King St, London, ON, N6B1S2

Explore the area

  • Popular LocationLondon Convention Center4 min walk
  • Popular LocationVictoria Park12 min walk
  • Popular LocationHarris Park16 min walk
  • AirportLondon, ON (YXU-London Intl.)13 min drive

Choose dates to view prices

About this area

London

Located in London, DoubleTree by Hilton Hotel London Ontario is connected to the convention center. Travelers eager for a bit of culture can stop by Museum London, while those who have shopping on the agenda may want to visit Covent Garden Market and White Oaks Mall. Looking to enjoy an event or a game while in town? See what's going on at Budweiser Gardens. Spend some time exploring the area's activities, including skiing.
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Map

What's nearby

  • Citi Plaza Mall - 2 min walk
  • London Convention Center - 4 min walk
  • London Music Hall - 10 min walk
  • Victoria Park - 12 min walk
  • Harris Park - 16 min walk

Getting around

  • London, ON (XDQ-London Train Station) - 6 min walk
  • London, ON (YXU-London Intl.) - 13 min drive

Restaurants

  • Zen Gardens — 4 min walk
  • Armouries Grille — 4 min walk
  • The Morrissey House — 4 min walk
  • Lavish — 5 min walk
  • Che Resto Bar — 5 min walk

About this property

DoubleTree by Hilton Hotel London Ontario

4-star eco-friendly hotel connected to the convention center in Downtown London
Along with a 24-hour business center, this smoke-free hotel has a conference center and WiFi in public areas. Self parking is free. Additionally, dry cleaning, a 24-hour front desk, and express check-in are onsite. All 323 rooms provide free WiFi and free wired Internet, TVs with cable channels, and conveniences like refrigerators and coffee makers. Guests will also find pillowtop beds, MP3 docks, and premium bedding. Housekeeping is available on request.
DoubleTree by Hilton Hotel London Ontario offers 323 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (CAD 15)

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 27-inch TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

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Guest rating 4+
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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 25.00 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: CAD 15 (rates may vary)
  • Rollaway bed fee: CAD 25.00 per night
  • Facilities fee: CAD 2.5 % per accommodation, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Hotel London Ontario
Hilton London Ontario
London Ontario Hilton
Homewood London
Homewood Suites By Hilton Hotel London
Homewood Suites By Hilton London Ontario
Homewood Suites London
London Homewood Suites
DoubleTree Hilton Hotel London Ontario
DoubleTree Hilton London Ontario
DoubleTree By Hilton Hotel London Ontario
Hilton London Ontario Hotel London
DoubleTree by Hilton Hotel London Ontario Hotel
DoubleTree by Hilton Hotel London Ontario London
DoubleTree by Hilton Hotel London Ontario Hotel London

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 392 out of 980 reviews
5 - Excellent 40%
Rating 4 - Good. 372 out of 980 reviews
4 - Good 38%
Rating 3 - Okay. 117 out of 980 reviews
3 - Okay 12%
Rating 2 - Poor. 63 out of 980 reviews
2 - Poor 6%
Rating 1 - Terrible. 36 out of 980 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities
Write a review

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service
Room was dated… bathtub made an awful sound when you stepped into it for a shower, Mimi fridge kept clicking or turning off.. no glasses in your room. Constantly asking for more coffee cups to pour anything into when you are in the room.. Starbucks not open and restaurant is only open for breakfast.
Stayed 7 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfy and room seemed clean, however I could not get over all the cobwebs on the ceiling in my room.
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doubletree is a very nice clean place to stay. Syaff is friendly and when covid releases its grip rjings will retun to a normal state.
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
The property was clean, rooms a bit dated, but the facility and staff were very nice. Unfortunately Covid restrictions had Starbucks located inside the building closed, the beautiful restuarant and bar closed except for breakfast and pool use by appointment only. Only complaint was outside the building in the neighbourhood did not feel safe walking alone. A lot of homeless and clearly drug addicted people wandering about. They could freely access the parking garage. Extra security and better lighting would be reccomended.
Stayed 3 nights in Sep 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The university kids were partying. At check in I asked for a quiet room and was fully accommodated. Slept like a baby!
Stayed 2 nights in Sep 2021