expedia

Photo gallery

Featured image
Indoor pool
Indoor pool
Room Amenity
Room Amenity

Guest reviews

4.0/5 Very good
999 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationLondon Convention Center4 min walk
Popular LocationCovent Garden Market7 min walk
Popular LocationLondon Music Hall10 min walk
AirportLondon, ON (YXU-London Intl.)13 min drive

Choose dates to view prices

  • Room, 2 Double Beds

    4.7/5 guest room rating

    Room amenities

    • 316 sq ft
    • Sleeps 4
    More detailsRoom, 2 Double Beds
  • Room, 1 Double Bed, Accessible, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 352 sq ft
    • Sleeps 2
    More detailsRoom, 1 Double Bed, Accessible, Non Smoking
  • Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 316 sq ft
    • Sleeps 2
    More detailsRoom, 1 King Bed
  • Deluxe Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed
  • Room, 1 King Bed (Private Floor)

    4.7/5 guest room rating

    Room amenities

    • 352 sq ft
    • Sleeps 2
    More detailsRoom, 1 King Bed (Private Floor)
  • King, Suite

    Room amenities

    • 704 sq ft
    • Sleeps 4
    More detailsKing, Suite
  • Suite, 1 King Bed (Prime Minister)

    Room amenities

    • 700 sq ft
    • Sleeps 2
    More detailsSuite, 1 King Bed (Prime Minister)
  • Room, 2 Double Beds (Private Floor)

    Room amenities

    • 316 sq ft
    • Sleeps 4
    More detailsRoom, 2 Double Beds (Private Floor)
  • Suite, 1 King Bed (Private Floor)

    Room amenities

    • 704 sq ft
    • Sleeps 2
    More detailsSuite, 1 King Bed (Private Floor)
  • King, Executive Suite

    Room amenities

    • 700 sq ft
    • Sleeps 2
    More detailsKing, Executive Suite
  • Suite, 2 Bedrooms

    Room amenities

    • Sleeps 7
    More detailsSuite, 2 Bedrooms
  • Suite, 2 Bedrooms, Accessible (Private Access)

    Room amenities

    • Sleeps 5
    More detailsSuite, 2 Bedrooms, Accessible (Private Access)
  • Room, 2 Queen Beds

    4.7/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsRoom, 2 Queen Beds
  • Deluxe Room, 2 Double Beds

    3.6/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsDeluxe Room, 2 Double Beds

About this area

London

Located in London, DoubleTree by Hilton Hotel London Ontario is connected to the convention centre. Travellers eager for a bit of culture can stop by Museum London, while those who have shopping on the agenda may want to visit Covent Garden Market and White Oaks Mall. Looking to enjoy an event or a match while in town? See what's going on at Budweiser Gardens. Spend some time exploring the area's activities, including skiing.
Visit our London travel guide
View in a map
Popular Location

What's nearby

  • London Convention Center - 4 min walk
  • Covent Garden Market - 7 min walk
  • London Music Hall - 10 min walk
  • Grand Theatre - 11 min walk
  • Centennial Hall - 12 min walk

Getting around

  • London Station - 6 min walk
  • London, ON (YXU-London Intl.) - 13 min drive

Restaurants

  • Starbucks — 1 min walk
  • Blake's — 1 min walk

About this property

DoubleTree by Hilton Hotel London Ontario

3.5-star eco-friendly hotel connected to the convention centre in Downtown London
A restaurant, an indoor pool and a fitness centre are available at this smoke-free hotel. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 323 rooms offer free WiFi and free wired Internet, TVs with cable channels, and comforts such as pillowtop beds and premium bedding. Guests will also find MP3 docking stations, fridges and room service (during limited hours).
DoubleTree by Hilton Hotel London Ontario offers 323 forms of accommodation with MP3 docking stations and a safe. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Hilton CleanStay

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (CAD 15)

Parking and public transport

  • Self parking: CAD 15.00 per night

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–11:00 AM: CAD 16.00-16.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 27-inch TV
  • TV channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 25.00 per night.
Free cots (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 16.00 and CAD 16.00 per person (approximately)
  • Fee for wireless Internet in public areas: CAD 15 (rates may vary)
  • Self-parking fee: CAD 15.00 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.00 per night
  • Facilities fee: CAD 2.5 % per accommodation, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Hilton CleanStay guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

DoubleTree Hilton Hotel London Ontario
DoubleTree Hilton London Ontario
DoubleTree By Hilton Hotel London Ontario

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Hotel London Ontario and receive a full refund?
Yes, DoubleTree by Hilton Hotel London Ontario offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Hotel London Ontario cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is DoubleTree by Hilton Hotel London Ontario pet-friendly?
No, only service animals are welcome at the property.
How much is parking at DoubleTree by Hilton Hotel London Ontario?
Self-parking is available for CAD 15.00 per night.
What time is check-in at this property?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 11 AM.
Where is DoubleTree by Hilton Hotel London Ontario located?
Located in Downtown London, this eco-friendly hotel is within a 10-minute walk of London Convention Center and Covent Garden Market. Budweiser Gardens and Victoria Park are also within 15 minutes. London Station is 6 minutes by foot.

Guest reviews

Overall score and ratings for DoubleTree by Hilton Hotel London Ontario

4.0
Very good
5 - Excellent
386
4 - Good
381
3 - Okay
128
2 - Mediocre
65
1 - Poor
39
4.2
Cleanliness
4.3
Service and Staff
4.2
Amenities
3.9
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service

Only complaint was the room advertised with 2 queen beds but came with King but was ok Was expecting two beds due to needing room after surgery

Stayed 2 nights in Jul 2020

3/5

  • Liked: Cleanliness
  • Disliked: Amenities

Stayed 3 nights in Jul 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jul 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Had a great stay, but didn’t seem to receive a receipt from the hotel or hotels.com.

    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 4 nights in Mar 2020