Ratings based on 324 Verified Reviews

3.4 out of 5
72% of guests recommend
3.6 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller fromlondon Ontario

Don't stay

Posted 28-Dec-2016
Room was suppose to have two beds and a couch, only had 2 beds. Door to outside was broken not only could we not get outside from that door but we had to use blankets to stop the cold draft coming in because the room would not heat even when turned on. Fridge did not work.
Comment from Hotel Management
3-Jan-2017 by Hotel Management., Hotel Management
Our sincere apologies with your stay. We offer all standard guestrooms with one-King bed, two-Queen beds or two-Double beds. Unfortunately none of our guestrooms include a couch.
2out of 5
by A verified traveller fromToronto

Decent for the price

Posted 27-Dec-2016
Pros: Lamp.
Cons: Clean the carpets in the room. More electrical outlets.
Location is good. Amenities are very limited. The bed was great, but the rest of the room was dated, worn and unfunctional. For example, to be able to plug my phone charger, I had to unplug one of the lamps used to light the room. Aside from the carpet, things were clean.
Comment from Hotel Management
3-Jan-2017 by Hotel Management, Hotel Management
We appreciate your comments. We recently replaced our guestroom lamps with new lamps that have an electrical outlet on them. This hopefully will assist with your concern.
5out of 5
Recommended
for Everyone
by A verified traveller fromlondon ON

Good hotel in a convenient location

Posted 25-Dec-2016
Excellent visit to London in a convenient location for shopping
Comment from Hotel Management
3-Jan-2017 by Hotel Management, Hotel Management
Thank you for staying with us.
2out of 5
by A verified traveller fromlondon ontario

Crappy hotel

Posted 14-Dec-2016
The room I had was crappy it had a musty smell in it the padio door was broken so it was constantly cold had a horrible night sleep the bed where okay not the comfiest thing in the world but they were do able
Comment from Hotel Management
22-Dec-2016 by Karen, GM, Hotel Management
We appreciate your feedback. We are currently gathering quotes on replacing all our patio doors.
5out of 5
Recommended
for Everyone
by A verified traveller fromChelmsford

Good location

Posted 13-Dec-2016
Pros: Rate is very good.
Cons: Free breakfast would be a bonus.
Location: Location is great with lots of restaurants around it.
This hotel is clean. The location is excellent with a mall right in front of it for something to do.
Comment from Hotel Management
22-Dec-2016 by Karen, GM, Hotel Management
We appreciate you staying with us and sharing your feedback.
4out of 5
Recommended
for Everyone
by A verified traveller fromMississauga

Posted 11-Dec-2016
Pros: cleanliness
Cons: nothing
Location: very close to hwys, malls, restaurants
The 2 guys at the front desk were exceptional, very very friendly and beyond helpful. made you really feel like you were at home. Ryan was the one Gentleman and cannot remember the other Gentleman's name. they were both awesome
Comment from Hotel Management
12-Dec-2016 by Karen, GM, Hotel Management
Thank you for sharing your kind comments. We appreciate you staying with us.
3out of 5
Recommended
for Everyone
by A verified traveller fromToronto

Budget hotel with old furniture; good location.

Posted 5-Dec-2016
One of the poorest condition Days Inns. Sliding door to outside are old wood frame and VERY drafty. Rooms are what you'd expect; furniture is tired. No breakfast included because on-site restaurant (at least $10 each). Location is great along with other nearby hotels. Room was clean and not overly noisy. If I'm feeling cheap I'd stay again but if I want to be pampered I'd go elsewhere.
Comment from Hotel Management
12-Dec-2016 by Karen, GM, Hotel Management
We appreciate your feedback. We are currently sourcing out new patio doors for our guestrooms. We offer very affordable rates and welcome guests to our on-site family restaurant. Hot breakfast vouchers may be purchased at our front desk for only $5.75 plus hst.
4out of 5
Recommended
for Everyone
by A verified traveller

heat/air system needs attention

Posted 1-Dec-2016
Pros: Cost, location, brand
Location: Near food, shopping and other activities
Grille on system was very dusty and appeared to be mouldy!
Comment from Hotel Management
1-Dec-2016 by Karen, GM, Hotel Management
Thank you for staying with us. We will be addressing your concern with housekeeping and maintenance immediately.
2out of 5
by A verified traveller fromBrockville,ON

Posted 28-Nov-2016
Pros: location
Cons: Safety of the Bathroom with updates.
Location: Excellent
We were very well received at the desk on Saturday and were very graciously allowed to check in early to our two rooms on the second floor, never saw a staff person again,the front desk was vacated at our check out before 9am. Unfortunately, we were somewhat disappointed with our room, the bathroom sink did not drain, the bath tub was very slippery, the shower flow small, and the tub had no safety railing for us as seniors, one of the beds did not seem quite fresh to us, the one bed closest to the bathroom seemed to have an unpleasant odour to it? Overall, our comfort level was not high. I would be happy to discuss this with anyone who can change the discomforts we endured.
Comment from Hotel Management
1-Dec-2016 by Karen, GM, Hotel Management
Thank you for sharing your feedback. We encourage you to contact the hotel directly in order to speak with Management with this. We certainly wish to remedy the situation.
2out of 5
by A verified traveller fromA

Frugal facilities

Posted 26-Nov-2016
No complimentary breakfast for guests Breakfast should be provided for price paid For Expedia members, the allocated room are not the best Dirty carpet. Can do with a good shampoo
Comment from Hotel Management
1-Dec-2016 by Karen, GM, Hotel Management
Our on-site family restaurant offers a delicious hot breakfast for only $5.75 plus HST.