The staff are excellent, the hotel needs work.
I have stayed here several times. The staff are always wonderful and the rooms are clean. The hotel itself is in need of some attention. The sliding glass doors do not close properly so there are gaps to the outside letting temperature and sound in. You can hear everything from the outside - traffic noise, non-stop and conversations. It's a bit unnerving because it feels like people could easily get in as they aren't that secure. Also, there are always people partying on the balconies and in the hallways. Many sports teams stay here and the teenagers wander unsupervised and make noise into the wee hours. If you need to sleep, it's very tough. Gauge your room rate as it may feel disappointing for the quality and overall experience. This stay, the bathroom sink was clogged and wouldn't drain and the counter had a stain on it, which when I wiped was likely dried blood.
Comment from Hotel Management
16-Jun-2017 by Director of Sales, Hotel Management
Thank you for leaving this review.
We apprecitate both positive and negative feedback. We have our new patio doors in production right now! If you ever have an issue with individuals who are being loud or disruptive please feel free to call down to front desk and let them know! they will take care of the issue for you. As for the sink, I do hope that you requested it to be fixed for you. Again we thank you for leaving a review.