Asked for late check out. Offered until 1pm for free. Agreed. Went to check out and was told they usually charge for that. No note was made saying I requested a late check out.
The beds are terribly old mattress with zero comfort to them. There wasn't enough bedding to keep warm in the room for both beds and no mention of an extra blanket.
The hotel room door didn't properly lock making my stay an uneasy one and the balcony door was difficult to manoeuvre and falling apart.
The walls were dirty from another person's stay.
I won't be using this hotel again.
Comment from Hotel Management
4-Oct-2016 by Karen, GM, Hotel Management
We apologize for your most recent experience. We do our best to accommodate late check-outs as needed. Given that our check-in time is 2pm, we may be limited on how late we can offer.
Our bedding program is all-white triple sheeting with a plush white comforter. We certainly can provide an extra blanket upon request.