Title: City Courtyard Apartments & Penthouse - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # City Courtyard Apartments & Penthouse Luxury apartment in London with a 24-hour front desk ## Photo gallery for City Courtyard Apartments & Penthouse ![Luxury Penthouse, 2 Bedrooms, Terrace, City View | Balcony - City Courtyard Apartments & Penthouse (London)](https://images.trvl-media.com/lodging/13000000/12440000/12433700/12433631/c15d9b86.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Luxury Penthouse, 2 Bedrooms, Terrace, City View | Living area - City Courtyard Apartments & Penthouse (London)](https://images.trvl-media.com/lodging/13000000/12440000/12433700/12433631/ba2659d7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Penthouse, 2 Bedrooms, Terrace, City View | Staircase - City Courtyard Apartments & Penthouse (London)](https://images.trvl-media.com/lodging/13000000/12440000/12433700/12433631/25610cbb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premier Apartment, 3 Bedrooms, Accessible, Patio - City Courtyard Apartments & Penthouse (London)](https://images.trvl-media.com/lodging/13000000/12440000/12433700/12433631/510c6e3c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Penthouse, 2 Bedrooms, Terrace, City View | Living area - City Courtyard Apartments & Penthouse (London)](https://images.trvl-media.com/lodging/13000000/12440000/12433700/12433631/d7047b73.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Tower of London and Tower Bridge, City Courtyard Apartments & Penthouse provides a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi. ## Reviews 5.6 ## Popular amenities - Kitchen - Washer - Dryer - Free WiFi - Outdoor Space - Parking available ## Room options ### Check availability for these dates Tonight [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=12433631&PinnedHotelID=12433631&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=12433631&PinnedHotelID=12433631&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=12433631&PinnedHotelID=12433631&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=12433631&PinnedHotelID=12433631&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=12433631&PinnedHotelID=12433631&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=12433631&PinnedHotelID=12433631&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=12433631&PinnedHotelID=12433631&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=12433631&PinnedHotelID=12433631&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 3 of 3 rooms ### View all photos for Premier Apartment, 2 Bedrooms, Accessible, City View ![1 bedroom, premium bedding, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12440000/12433700/12433631/86393ef8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Apartment, 2 Bedrooms, Accessible, City View ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Washer/dryer - 800 sq ft - City view - Sleeps 6 - 2 King Beds ### View all photos for Luxury Penthouse, 2 Bedrooms, Terrace, City View ![Balcony](https://images.trvl-media.com/lodging/13000000/12440000/12433700/12433631/a930898b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Penthouse, 2 Bedrooms, Terrace, City View ### Highlights Terrace Air conditioning Free rollaway/extra beds Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV - 1500 sq ft - City view - Sleeps 6 - 2 King Beds ### View all photos for Premier Apartment, 3 Bedrooms, Accessible, Patio ![Balcony](https://images.trvl-media.com/lodging/13000000/12440000/12433700/12433631/a930898b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Apartment, 3 Bedrooms, Accessible, Patio ### Highlights Patio Air conditioning Free rollaway/extra beds Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV - 1000 sq ft - Sleeps 9 - 3 King Beds ## You may also like Ad ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1720000/1717000/1716953/0a3016de.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place London Heathrow Airport Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 4,142 reviews CA $129 CA $155 total includes taxes & fees Jan 2 - Jan 3, 2026 [](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-Heathrow-Airport.h1716953.Hotel-Information?chkin=2026-1-2&chkout=2026-1-3&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=6814defe-c7d3-45f1-9f47-418c46743ffb&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/10000000/9580000/9577200/9577114/2ecf5c2b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mitre House Hotel London City Centre - 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Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 4,768 reviews CA $222 CA $267 total includes taxes & fees Jan 18 - Jan 19, 2026 [](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=6814defe-c7d3-45f1-9f47-418c46743ffb&top_cur=CAD) Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/15000000/14740000/14736100/14736047/f03a87a0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### citizenM Tower of London London City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 1,908 reviews CA $172 CA $207 total includes taxes & fees Jan 9 - Jan 10, 2026 [](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information?chkin=2026-1-9&chkout=2026-1-10&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=6814defe-c7d3-45f1-9f47-418c46743ffb&top_cur=CAD) Ad ![Front of property](https://images.trvl-media.com/lodging/79000000/78560000/78550400/78550383/e0480d6b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Riu Plaza London Victoria London City Centre - 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Free WiFi - Air conditioning - Breakfast available - Bar 8.4 Very good 2,570 reviews CA $125 CA $150 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/London-Hotels-Point-A-Hotel-London-Kings-Cross-St-Pancras.h5173526.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=6814defe-c7d3-45f1-9f47-418c46743ffb&top_cur=CAD) Ad ![Front of property](https://images.trvl-media.com/lodging/2000000/1230000/1223200/1223194/ee9ac748.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Howard Winchester Hotel London City Centre - Free WiFi - Housekeeping - 24/7 front desk 8.4 Very good 1,003 reviews CA $150 CA $180 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/London-Hotels-Howard-Winchester-Hotel.h1223194.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=6814defe-c7d3-45f1-9f47-418c46743ffb&top_cur=CAD) Ad ![Restaurant](https://images.trvl-media.com/lodging/35000000/34930000/34928100/34928032/f6a333fb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Standard London London City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,661 reviews CA $345 CA $414 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/London-Hotels-The-Standard-London.h34928032.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=6814defe-c7d3-45f1-9f47-418c46743ffb&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-City-Courtyard-Apartments-Penthouse.h12433631.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-City-Courtyard-Apartments-Penthouse.h12433631.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.51456%2C-0.05775&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eo8D1fOHWW6BhKBBLPanSjpZRgQ=) 253 Commercial Road, Cheltenham House, London, England, E1 2BT #### What's nearby - Brick Lane \- 12 min walk \- 1.1 km - Thames River \- 14 min walk \- 1.2 km - Tower of London \- 17 min walk \- 1.5 km - Liverpool Street \- 19 min walk \- 1.7 km - Tower Bridge \- 4 min drive \- 1.7 km #### Getting around - Shadwell Station - 6 min walk - Shadwell DLR Station - 6 min walk - Heathrow Airport (LHR) - 70 min drive #### Restaurants - ‪McDonald's - ‬2 min walk - ‪The George Tavern - ‬4 min walk - ‪Etre - ‬3 min walk - ‪Lahore Kebab House - ‬5 min walk - ‪The Gourmet Hut - ‬4 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### City Courtyard Apartments & Penthouse Luxury apartment in London with a 24-hour front desk Along with self parking, this smoke-free apartment building has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a washer/dryer and a sofa bed. Housekeeping is available once per stay. City Courtyard Apartments & Penthouse offers 6 accommodations with washers/dryers and coffee/tea makers. Accommodations are furnished with sofa beds and desks. Beds feature premium bedding. Accommodations at this 5-star apartment have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include shower/tub combinations and complimentary toiletries. This London apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels and pay movies. Housekeeping is provided once per stay. ## Similar properties ![Apartment | Property grounds](https://images.trvl-media.com/lodging/112000000/111020000/111019600/111019521/7e0d5439.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Londonaprt/sleeps6/gym/waterfront/wifi Wandsworth - Kitchen - Washer - Dryer - Free WiFi [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=111019521&PinnedHotelID=111019521&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/45000000/44040000/44033200/44033179/0b6a602b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stunning penthouse with stylish balcony London City Centre - Kitchen - Washer - Dryer - Pet friendly 10 Exceptional 7 reviews CA $693 CA $1,339 total includes taxes & fees Jan 9 - Jan 10, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=44033179&PinnedHotelID=44033179&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/104000000/103500000/103496300/103496278/6717dad6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxe Penthouse Retreat: With Free Parking! 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Over 240 square meters Shoreditch - Kitchen - Washer - Dryer - Pet friendly 7.4 Good 3 reviews CA $2,626 CA $3,302 total includes taxes & fees Dec 27 - Dec 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=100400313&PinnedHotelID=100400313&HadPinnedHotel=true®ionId=-1&adults=2) ![Private kitchen](https://images.trvl-media.com/lodging/92000000/92000000/91991000/91990982/ba7e363f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Terrace Battersea London City Centre [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=91990982&PinnedHotelID=91990982&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment | Private kitchen](https://images.trvl-media.com/lodging/102000000/101160000/101155200/101155149/dd9a85c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 3 Bed Apartment in St John’s Wood City of Westminster - Kitchen - Washer - Free WiFi - Microwave [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=101155149&PinnedHotelID=101155149&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment | Living area](https://images.trvl-media.com/lodging/94000000/93130000/93120200/93120107/6d1d0656.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 2 Bed Garden Flat in Balham Lambeth - Kitchen - Washer - Free WiFi - Outdoor Space 6.0 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=93120107&PinnedHotelID=93120107&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Apartment | Private kitchen](https://images.trvl-media.com/lodging/100000000/99580000/99570900/99570864/f69680d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hybrid Resi - Cheam Sutton - Kitchen - Washer - Pet friendly - Free WiFi 8.0 Very good 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=99570864&PinnedHotelID=99570864&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/122000000/121050000/121042800/121042713/7cf7a21b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Hill by Nestor Harrow - Kitchen - Free WiFi - Laundry - Microwave 8.0 Very good 3 reviews CA $222 CA $266 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=121042713&PinnedHotelID=121042713&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (GBP 10 per day) - Limited onsite self parking ### Family friendly - Free crib ### Kitchen - Coffee/tea maker - Dishwasher - Microwave - Refrigerator - Stovetop ### Bedrooms - Bedroom - Free rollaway/extra bed - Premium bedding - Sofa bed ### Bathroom - 1 private bathroom - Free toiletries - Shower/bathtub combination - Towels provided ### Living spaces - Living room ### Entertainment - Flat-screen TV with satellite channels - Pay movies ### Outdoor areas - Barbecue grill - Garden - Picnic area - Terrace ### Laundry - Dry cleaning/laundry service - Laundry facilities - Washer/dryer ### Work spaces - Desk ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Smoking not allowed ### Services and conveniences - 24-hour front desk - Concierge services - Housekeeping available once per stay - Iron/ironing board - Luggage storage - Tour and ticket assistance ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 5 floors - 6 units - Garden ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability ### Special check-in instructions Guests must contact the property in advance for check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Self parking fee: GBP 10.00 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property ### Property is also known as City Courtyard Apartments Penthouse Apartment London City Courtyard Apartments Penthouse London City Courtyard Apartments Penthouse City Courtyard Apartments & Penthouse London City Courtyard Apartments & Penthouse Apartment City Courtyard Apartments & Penthouse Apartment London ## Frequently asked questions ### Is City Courtyard Apartments & Penthouse pet-friendly? ### How much is parking? ### What time is check-in at City Courtyard Apartments & Penthouse? ### What time is check-out at City Courtyard Apartments & Penthouse? ### Where is City Courtyard Apartments & Penthouse located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## City Courtyard Apartments & Penthouse Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 5.4 Cleanliness ### 5.8 Location ### 6.6 Staff & service ### 5.4 Property conditions & facilities 10 - Excellent 65 8 - Good 43 6 - Okay 45 4 - Poor 33 2 - Terrible 114 ## Reviews ### 2/10 Terrible #### daniel Oct 5, 2020 Disliked: Cleanliness, room comfort, communication A terrible experience. Advertised as a “ 5 star apartment “ .... filthy with broken beds , broken cupboards , no kitchen equipment , boiler broken so no hot water or heating , and a health hazard with a hole in the ceiling light with water dripping through on to your head in the toilet. Had to leave after 1 terrible night. ##### daniel Stayed 2 nights in Oct 2020 ### 4/10 Poor #### Verified traveller Sep 23, 2020 Disliked: Cleanliness, room comfort, communication Extensive damage to beds, wardrobes, D ##### Verified traveller Stayed 1 night in Sep 2020 ### 2/10 Terrible #### Verified traveller Sep 21, 2020 Disliked: Cleanliness, room comfort, communication #### dont book this place Disgusting. No communication. ##### Verified traveller Stayed 1 night in Sep 2020 ### 2/10 Terrible #### Verified traveller Sep 8, 2020 Disliked: Cleanliness, room comfort #### Worst Place Ever This place was absolutely horrible everything was broken the beds the chairs there was no cups or plates there was nothing in this apartment seems as if it’s never been cleaned the manager will take your deposit and not give it back to you whatsoever DONT BOOK ##### Verified traveller Stayed 1 night in Sep 2020 ### 2/10 Terrible #### Verified traveller Jul 25, 2020 Disliked: Cleanliness, room comfort Worst hotel ever just look at the reviews they do nothing about it ##### Verified traveller Stayed 7 nights in Apr 2020 ### 2/10 Terrible #### Verified traveller Jul 11, 2020 Disliked: Cleanliness, amenities Everything was damaged in this property & the we had no toilets to use ##### Verified traveller Stayed 1 night in Jul 2020 ### 2/10 Terrible #### Darren, London Jul 2, 2020 Disliked: Cleanliness, amenities Absolutely disgusting property DO NOT RENT!! This and all their other apartments should not be listed on Expedia and have definitely not been through any form of process regarding the Covid - 19 cleaning guidelines as the place is not fit to rent with; No hot water Dirty walls Dirty bed sheets with holes in Holes in the ceiling No door handles Broken tables Balcony doors that don’t lock As well as all this there was no toiletries what so ever and no handle on the bathroom door so it could not be closed without you being locked in which is a fire hazard They also ask for a large cash deposit so that they can accuse you of damage and pay back however much they see fit Pls AVOID this apartment needs to be condemned!! ##### Darren Stayed 1 night in Jul 2020 ### 6/10 Okay #### Verified traveller Jun 22, 2020 #### Ok Ok ##### Verified traveller Stayed 2 nights in Jun 2020 ### 2/10 Terrible #### Abdul May 29, 2020 Disliked: Cleanliness, room comfort #### dirty and not worth it Check in was at 3pm guy said to come 5pm so i said okay then around 5pm he called to said the property he was about to give me its not available and i will have to wait till 9pm now so i wait az i had no choice, when i went to the apartment the apartment was drity also door handles are still broken also toilet still broken from my previous booking whice was 2months ago ##### Abdul Stayed 1 night in May 2020 ### 2/10 Terrible #### Ali Shabazy Apr 27, 2020 Disliked: Cleanliness, room comfort #### 0 Very dirty shower not working service zero ##### Ali Shabazy Stayed 1 night in Apr 2020 ### 2/10 Terrible #### Liyah, Walthamstow Apr 24, 2020 Disliked: Amenities The owner is very rude. We paid for a penthouse suite and got put in an ordinary room with no open windows so it was very hot. Once we entered the room there were dirty clothes in the washing machine, holes in the walls and the bathroom had no lock. The bed was broken and we had a bad night sleep, the Netflix and the wifi were both down and when we asked to move rooms we was refused and the owner put the phone down when we described our issues. ##### Liyah Stayed 1 night in Apr 2020 ### 4/10 Poor #### Verified traveller Apr 21, 2020 Disliked: Cleanliness Quite dirty and bathroom had hair everywhere the rooms floor was full of stains as well as the sofa ##### Verified traveller Stayed 1 night in Apr 2020 ### 6/10 Okay #### Sienna, London Mar 30, 2020 Disliked: Cleanliness There was many holes in the walls and the glass table was cracked which was very dangerous. There was also food left on a plait under a bed from a past visitor. The cleanliness was very very bad. ##### Sienna Stayed 1 night in Mar 2020 ### 2/10 Terrible #### Fatima, London Mar 23, 2020 Disliked: Cleanliness, amenities Do not stay at this apartment the place was Incredibly dirty ,the door handles for most of the doors were broken, we did not even have toilet paper in the bathroom no tea or coffees and very rude staff.Worst place I have ever stayed at. ##### Fatima Stayed 1 night in Mar 2020 ### 2/10 Terrible #### Teresa Mar 16, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avoid at all cost!! Total catfish. Photos don’t show the fact that this is in a terrible area where it scary to walk down the street, drug paraphernalia laying in halls of apartment, and there was BLOOD on the sheets and headboards (which are cloth) of both beds. The carpet in the bedrooms is nasty and stained, and the rooms are barren compared to photos—there are no nightstands, and the washing machine was full of someone’s clothing left in it. The provided toiletries is body wash and hand soap left and used by former tenant—like bottles you buy at the dollar store. We left after finding blood on sheets after a few hours, and I had to argue with the manager who tried to blame me for state of e room because I checked in an hour early and they “didn’t have time to clean it”. Also, the towels were used and dirty. Photo below shows the “entrance” ![](https://a.travel-assets.com/ugc/hotel-reviews/9ED7D6C0D32DBEB7F7FE19B1F8A301EA1C785FD11584396664730.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B22ACB32ED8AC61E24C00A5605ECA79AD77C263C1584396666416.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/69B7931F19B8B676E87192466AA70EC9B27171711584396666470.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4B38A7E51D5FB357A9831A4BFE245772F0277D721584396666354.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Teresa Stayed 3 nights in Mar 2020 ### 2/10 Terrible #### Verified traveller Mar 15, 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Did not even stay. Felt like we entered a war zone. Holes in the walls, marks all over the walls and the smell of drugs and cigarettes was overwhelming. Then we were told the heat isn't currently working and they had the gas stove top on to heat the room. Horrible. The owner was nice enough to refund the entire amount because he saw that we were not able to stay. ##### Verified traveller Stayed 1 night in Mar 2020 ### 2/10 Terrible #### Luqman Mar 14, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort We went to stay at this apartment and we bought 2 extra people not to sleep over just as guest for a bit. Then the owner came in told they either have to leave or we give them 50 pound extra. He said with this extra 50 we could also smoke ##### Luqman Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Kizza Mar 12, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Stay was very fun the owner was good and nice and we had fun ##### Kizza Stayed 1 night in Mar 2020 ### 2/10 Terrible #### Verified traveller Feb 29, 2020 Disliked: Cleanliness, property conditions & facilities, room comfort #### Avoid - needs to be removed from Hotels.com his property should be struck off hotels.com, it does not conform to any standards and will me me think twice about booking through the website on future. The property is horrendous in every way, hole in walls, extremely direct eg blood stains, bed stain, sofa covered in everything. This dishwasher was fully of dirty dishes, the bathroom door handle had been ripped off, the balcony door was silicones shut and you could see the hinges were broken. ##### Verified traveller Stayed 1 night in Feb 2020 ### 2/10 Terrible #### Karan, London Patola Feb 24, 2020 Disliked: Cleanliness, amenities Nothing about this place was “good”. Although the owner did attend to the required changes that were requested, we were still unhappy with the way the penthouse was presented to us. Severe damp in the bathroom, ceiling was falling apart, holes in the wall as if they’ve been punched in, en-suite light switch was live and actually electrocuted my friend, dirty bed sheets (changed when requested), fob to the building didn’t allow us to get in and we weren’t notified until very late that we had to use the back entrance (which was difficult to find), multiple problems occurred since we arrived, point of contact wasn’t the best and no 24/7 staff available for any problems that may occur. 10/10 wouldn’t recommend this place to anyone at all. Don’t know how the place is still operating to be honest with you all. Went to spend my girlfriends 21st Birthday in London with multiple friends and the only thing that let us down was the dream this “penthouse” had sold us online. ##### Karan Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller Feb 12, 2020 Liked: Staff & service, room comfort Disliked: Cleanliness, property conditions & facilities #### For the price, it is ok. Too bad owner neglects it Overall location is great, close to DLR and metro. Stayed here with a colleague came late at night around 2am, check-in was smooth and while I was scared of what I'll find it was positively ok for the price and location. It was a business trip so only stayed there to sleep...the rest we were out. The place has great potential, some TLC and this can be a stunning find. Cleaning can be better but overall comfortable and nothing disgusting. Heating was good, hot water was available. I stayed in apt 4. ##### Verified traveller Stayed 4 nights in Feb 2020 ### 2/10 Terrible #### PH, London Feb 12, 2020 Disliked: Cleanliness, amenities I am shocked Exepdia even promote this property. The property is disgusting, loo roll stuffed in the windows to block out noise, carpets covered in stains, dirty cutlery in the drawer, bedding was covered in stains, yuck! Broken wardrobe, barely standing. Hole in the bathroom ceiling, bathroom door handle is broken too. Curtain and rail broken, bed frame covered in dust...Don't go by the pictures! ##### PH Stayed 1 night in Feb 2020 ### 4/10 Poor #### Verified traveller Jan 30, 2020 Liked: Staff & service Disliked: Amenities, property conditions & facilities I liked the views I liked that there was good communication. The towels were clean I didn’t like the condition of the property. There were stained carpets, broken furniture and holes in walls. It’s a shame because it was clearly a lovely place once. The heating was not on. It was a very cold day and I had to keep my coat on. ##### Verified traveller Stayed 1 night in Jan 2020 ### 2/10 Terrible #### Quinsta Jan 14, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Complete waste of time My experience with these people was horrible. At first I went to view the apartment and everything was good. The man told me the price and I agreed. However, when I got to the place they decided to double the price and when I told them that that was not what we discussed and I wasn’t ready to pay that money, they told me that I won’t be allowed to enter the house without the full amount. I can’t believe they did this. This completely unacceptable and time wasting especially cause I was celebrating my birthday. ##### Quinsta Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Daniel Jan 14, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Was lovely and comfortable beds ##### Daniel Stayed 1 night in Jan 2020 ## Expedia's Latest Trends ### Hotels > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.ca/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [The Westminster London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)